Restaurant Manager

🍽️ Job Title: Restaurant Manage

Job Summary

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining quality standards, managing staff, controlling costs, and maximizing profitability. The manager ensures smooth coordination between the kitchen and service teams while maintaining hygiene, compliance, and guest satisfaction

Key Responsibilities and Dutie

🧑‍💼 1. Operations Managem

ent • Supervise daily restaurant operations, including opening and closing procedur

es. • Ensure smooth coordination between kitchen, service, and housekeeping departmen

ts. • Monitor food quality, presentation, and portion control according to restaurant standar

ds. • Maintain inventory levels for food, beverages, and suppli

es. • Implement and enforce Standard Operating Procedures (SOP

s). • Handle guest complaints and resolve issues promptly and professional

y

⸻👥 2. Staff Managem

ent • Recruit, train, and supervise restaurant staff (waiters, captains, hostesses, cashiers, etc

.). • Prepare duty rosters and manage staff schedules to ensure adequate covera

ge. • Conduct regular staff meetings, training, and performance evaluatio

ns. • Foster a positive work culture focused on teamwork and guest satisfacti

n

⸻💰 3. Financial Managem

ent • Manage daily sales, billing, and cash handling procedur

es. • Prepare and analyze daily, weekly, and monthly sales repor

ts. • Monitor food cost, beverage cost, and labor cost to ensure profitabili

ty. • Control wastage and pilferage through strict monitoring and record-keepi

ng. • Coordinate with accounts for billing, petty cash, and vendor paymen

s

⸻🧾 4. Guest Experience & Serv

ice • Ensure every guest receives prompt, professional, and courteous servi

ce. • Handle VIP guests and special requests personal

ly. • Monitor guest feedback and implement improvement plans based on revie

ws. • Ensure table settings, ambience, and cleanliness meet brand standar

s

⸻🧹 5. Hygiene, Safety, and Complia

nce • Ensure all hygiene and sanitation standards are met (FSSAI / HACCP guideline

s). • Oversee daily cleaning schedules of the dining area and service zon

es. • Ensure staff follow proper grooming and hygiene practic

es. • Maintain fire safety, first aid, and emergency procedur

es. • Ensure all licenses (FSSAI, liquor, trade, etc.) are valid and displayed proper

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⸻📊 6. Marketing & Customer Relati

ons • Coordinate with the marketing team for promotions, special events, and offe

rs. • Develop loyalty programs and encourage repeat busine

ss. • Maintain social media visibility and respond to online revie

ws. • Organize themed nights, live music, or festive dining experienc

s

⸻🛠️ 7. Coordination & Repor

ting • Report daily operations, sales, and guest feedback to the General Manager or Ow

ner. • Collaborate with kitchen, purchasing, and accounts departments for smooth workf

low. • Maintain vendor relationships and negotiate rates for quality suppl

ies. • Prepare weekly and monthly performance reports for rev

e

.
⸻Key Skills and Attrib

utes • Strong leadership and communication ski

lls. • Excellent organizational and multitasking abilit

ies. • Customer-oriented mindset with problem-solving ski

lls. • Financial and analytical ability for cost control and budget

ing. • In-depth knowledge of restaurant operations, POS systems, and service etique

t

.
⸻Educational & Experience Requirem

ents • Bachelor’s degree in Hospitality Management or related field prefer

red. • 3–5 years of experience in restaurant or food & beverage managem

ent. • Knowledge of food safety, hygiene, and compliance standards (FSS