The Hotel Sales Manager is responsible for driving hotel revenue by proactively selling guest rooms, meeting spaces, and other hotel services. This role focuses on building strong client relationships, identifying new business opportunities, and ensuring client satisfaction to maximize occupancy and profitability.
As the Housekeeping Supervisor, you will be responsible for overseeing all housekeeping employees. You will have the authority to hire and discharge staff, as well as to plan and assign work duties. Additionally, you will be tasked with providing training to new employees and auditing the housekeeping personnel's work assignments. It will be your responsibility to ensure that supplies are requisitioned in a timely manner and to manage the department's budget effectively. Your duties will include evaluating employees, assigning work tasks, and scheduling employees based on occupancy forecasts. You will recruit and train new staff members, ensuring they work alongside experienced employees. Furthermore, you will be responsible for approving all supply requisitions, maintaining a lost-and-found department, and determining the rightful owners of lost items. In your role, you will be accountable for the cleanliness and appearance of the entire hotel, ensuring that rooms are maintained to company standards. You will be required to prepare the annual housekeeping budget, maintain inventory levels, and develop housekeeping systems and procedures. Additionally, you will assist in selecting suppliers for housekeeping-related items and supervise horticultural activities. Other routine responsibilities will include daily inspections of public areas and employee locker rooms, conducting daily briefings with supervisors/executives, and coordinating preventive maintenance schedules with the maintenance department. You will also need to promptly address guest requests and complaints. To excel in this role, you should possess strong leadership abilities, organizational skills, and an entrepreneurial mindset. You should be able to drive change, seek operational efficiencies, and think innovatively. A three-year degree or diploma in hotel management is required, along with a minimum of 8 to 10 years of experience, including 2 to 3 years in a similar supervisory role. Strong operational and technical knowledge, successful pre-opening experience, and a track record of effective leadership are advantageous.,
Company Description Gokulam Grand Hotel & Spa Bangalore is a luxury hotel located conveniently close to the airport and city center. The hotel offers nine meeting rooms and an outdoor venue for events hosting up to 600 guests. With 182 rooms, a dining restaurant, a sports and music bar, gym, swimming pool, and spa, it provides a perfect blend of business and leisure facilities. Role Description This is a full-time on-site role for a Catering Sales Manager located in Bengaluru. The Catering Sales Manager will be responsible for managing customer satisfaction, catered sales, event planning, customer service, and food & beverage operations. Qualifications Customer Satisfaction and Customer Service skills Catering Sales and Event Planning skills Room Sales and Room Inventory Planning Skills Experience in Food & Beverage operations Strong communication and interpersonal skills Ability to work in a fast-paced environment Previous experience in hospitality industry is a plus Bachelor's degree in Hospitality Management or related field
Company Description Gokulam Grand Hotel & Spa Bangalore is ideally situated 45 minutes from the International airport and 20 minutes from the city center. The hotel features 182 rooms, a well-regarded all-day dining restaurant called My Place, and the Obsidian Sports and Music Bar. It offers nine meeting rooms and an outdoor venue capable of hosting events for up to 600 guests. Guests can also enjoy a gym, swimming pool, and spa for relaxation after a busy day. Role Description This is a full-time on-site role for a Front Office Supervisor, located in Bengaluru. The Front Office Supervisor will oversee daily operations of the front desk, manage receptionist duties, provide exceptional customer service, handle reservations, and ensure smooth communication within the team and with guests. Qualifications Supervisory skills and experience in managing a team Proficiency in performing receptionist duties and handling reservations Exemplary customer service skills Excellent communication skills Ability to work independently and be proactive Experience in hospitality is a plus High school diploma or equivalent; further education in hospitality is an advantage
Job Description As a Front Office Supervisor at Gokulam Grand Hotel & Spa Bangalore, your role will involve overseeing the daily operations of the front desk, managing receptionist duties, providing exceptional customer service, handling reservations, and ensuring smooth communication within the team and with guests. Key Responsibilities - Supervising a team and ensuring efficient operations - Performing receptionist duties and managing reservations effectively - Providing exemplary customer service to enhance guest experience - Maintaining clear and effective communication within the team and with guests - Working independently, being proactive, and resolving any issues that may arise - Utilizing your experience in hospitality to contribute to the success of the hotel Qualifications - Possess supervisory skills and prior experience in managing a team - Proficient in performing receptionist duties and handling reservations - Demonstrate exemplary customer service skills to delight guests - Excellent communication skills to ensure smooth interactions - Ability to work independently, be proactive, and resolve challenges effectively - Experience in the hospitality industry would be advantageous - Hold a high school diploma or equivalent; additional education in hospitality is a plus,
Company Description Gokulam Grand Hotel and Spa Bangalore is ideally situated 45 minutes away from the International airport and 20 minutes from the city center. The hotel features nine meeting rooms and an outdoor venue that can host meetings and events for up to 600 guests. With 182 rooms, the hotel offers an excellent dining experience with its all-day dining restaurant, "My Place," and the "Obsidian Sports and Music Bar." The gym, swimming pool, and spa provide ideal relaxation after a long day at work. Role Description This is a full-time, on-site role for a Sales Manager located in Bengaluru. The Sales Manager will be responsible for developing and maintaining relationships with clients, identifying new business opportunities, and executing sales strategies. Day-to-day tasks include managing sales teams, coordinating with marketing and operations teams, and preparing sales reports. The Sales Manager will also conduct market research, negotiate contracts, and ensure client satisfaction. Qualifications Strong relationship management, negotiation, and communication skills Experience in developing and executing sales strategies Ability to conduct market research and identify new business opportunities Proficiency in preparing sales reports and coordinating with multiple teams Bachelor's degree in Business, Marketing, or a related field Proven experience in a sales management role within the hospitality industry Strong organizational and time management skills Ability to work independently and as part of a team
Company Description Gokulam Grand Hotel and Spa Bangalore is ideally situated 45 minutes away from the International airport and 20 minutes from the city center. The hotel features nine meeting rooms and an outdoor venue capable of hosting events for up to 600 guests. With 182 rooms, an all-day dining restaurant called My Place, and the Obsidian Sports and Music Bar, guests have various dining options. The gym, swimming pool, and spa offer ideal relaxation after a long day at work. Role Description This is a full-time, on-site role for a Front Office Supervisor at Gokulam Grand Hotel and Spa, located in Bengaluru. The Front Office Supervisor will be responsible for overseeing the reception area, managing receptionist duties, and ensuring exceptional customer service. Daily tasks will include handling reservations, coordinating with other departments, and communicating with guests to ensure a seamless experience. The role also involves supervising the front office team to maintain high standards of service and efficiency. Qualifications Experience in supervisory roles and strong supervisory skills Proficiency in receptionist duties and handling reservations Excellent customer service and communication skills Ability to handle high-pressure situations and resolve issues efficiently Positive attitude and problem-solving skills Bachelor's degree in Hospitality Management or a related field Experience in the hospitality industry is a plus Fluency in multiple languages is an advantage