Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Housekeeping Supervisor, you will be responsible for overseeing all housekeeping employees. You will have the authority to hire and discharge staff, as well as to plan and assign work duties. Additionally, you will be tasked with providing training to new employees and auditing the housekeeping personnel's work assignments. It will be your responsibility to ensure that supplies are requisitioned in a timely manner and to manage the department's budget effectively. Your duties will include evaluating employees, assigning work tasks, and scheduling employees based on occupancy forecasts. You will recruit and train new staff members, ensuring they work alongside experienced employees. Furthermore, you will be responsible for approving all supply requisitions, maintaining a lost-and-found department, and determining the rightful owners of lost items. In your role, you will be accountable for the cleanliness and appearance of the entire hotel, ensuring that rooms are maintained to company standards. You will be required to prepare the annual housekeeping budget, maintain inventory levels, and develop housekeeping systems and procedures. Additionally, you will assist in selecting suppliers for housekeeping-related items and supervise horticultural activities. Other routine responsibilities will include daily inspections of public areas and employee locker rooms, conducting daily briefings with supervisors/executives, and coordinating preventive maintenance schedules with the maintenance department. You will also need to promptly address guest requests and complaints. To excel in this role, you should possess strong leadership abilities, organizational skills, and an entrepreneurial mindset. You should be able to drive change, seek operational efficiencies, and think innovatively. A three-year degree or diploma in hotel management is required, along with a minimum of 8 to 10 years of experience, including 2 to 3 years in a similar supervisory role. Strong operational and technical knowledge, successful pre-opening experience, and a track record of effective leadership are advantageous.,

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