Food and Beverage Manager

planning, directing, and evaluating all aspects of dining, bar, room service, and event operations

Core Responsibilities-

Operations Management:

• Oversee daily F&B activities to ensure high standards of quality, presentation, and service.
• Ensure strict compliance with all health, safety, and hygiene regulations (such as HACCP standards).
• Monitor guest satisfaction, proactively respond to customer needs, and resolve complaints promptly.
• Collaborate with the executive chef on menu planning, development, and pricing, keeping up with current culinary trends.

Financial Management:

• Manage departmental budgets, forecast revenue, and control costs (food, beverage, and labour).
• Oversee inventory, purchasing, and stock rotation, negotiating with vendors and suppliers to ensure the best quality and prices.
• Analyse financial reports (P&L statements, sales results) to identify areas for improvement and implement cost-saving strategies.

Staff Management:

• Attract, recruit, hire, and train talented F&B personnel (servers, bartenders, kitchen staff, etc.).
• Create and manage staff schedules and assignments, ensuring appropriate staffing levels for all shifts and events.
• Lead, motivate, and mentor the team to foster a positive, collaborative, and high-performance work environment.
• Conduct performance evaluations, provide ongoing coaching, and handle any disciplinary actions.

Marketing & Events:

• Develop and implement sales and marketing strategies, including promotions and special events, to attract clientele and maximize sales potential.
• Coordinate with event planners for special functions like banquets, weddings, and conferences.

Essential Skills and Qualifications

Experience:

• Minimum of 2-5 years of experience in a management or supervisory role within the hospitality industry, preferably in a hotel setting.
• A degree or diploma in hospitality management, culinary arts, or a related field is often preferred.
• Relevant certifications

Skills:

• Leadership and Communication:

  Ability to clearly communicate, delegate tasks effectively, and inspire a diverse team.

• Organizational & Problem-Solving:

  Strong multitasking abilities, attention to detail, and quick decision-making under pressure.

• Customer Service:

  A guest-oriented and professional mindset to ensure exceptional customer satisfaction.

• Financial Literacy:

  Knowledge of budgeting, cost control, inventory management software, and point-of-sale (POS) systems.

• Industry Knowledge:

  In-depth understanding of food and beverage trends, supplier relations, and all applicable laws and regulations.

Important considerations

• The FnB manager role requires 24/7 availability to handle events.
• Providing a welcoming and positive guest experience is crucial for a hotel's reputation.
• A good manager needs excellent communication, leadership, and problem-solving skills, in addition to expertise related to his/her role.
• Software proficiency in MS Office, PMS like IDS, WinHMS, opera, etc