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About FITTEX
FITTEX is an industry-leading ERP solution designed exclusively for the apparel and textiles industry. With 500+ clients across India, APAC, and Europe, we automate end-to-end operations from yarn to retail - covering manufacturing, warehouse management, distribution, retail, and B2B commerce.
What makes FITTEX unique:
- 20+ years of refined, industry-specific features
- Ready-to-use, out-of-the-box solution with minimal customization
- User-friendly interface built specifically for apparel businesses
- Faster deployment and competitive pricing compared to SAP, Oracle, MS Dynamics, and other enterprise ERP systems
Role Overview
We're looking for a FITTEX ERP Functional Expert who will bridge the gap between our development team and customers. This is a dual-role position combining technical coordination with customer relationship management - perfect for someone who understands both manufacturing operations and software implementation.
This role is ideal for: Professionals with apparel industry experience or ERP functional knowledge who want to grow with a dynamic, expanding software company serving international markets.
Key ResponsibilitiesDevelopment Coordination (40%)
- Work closely with the development team to translate customer requirements into functional specifications
- Coordinate feature enhancements and customization requests for project customers (25+ concurrent licenses)
- Review and validate new features against industry best practices
- Participate in product roadmap discussions and prioritization
- Document functional requirements and user stories for development sprints
- Conduct UAT (User Acceptance Testing) for new modules and features
Customer Relations & Implementation Support (40%)
- Lead customer onboarding and training sessions for FITTEX modules
- Provide functional consultation during the 2-6 month implementation cycle
- Support customers in aligning teams for successful go-live
- Handle customer queries related to Manufacturing, Warehouse Control, and Chain Retail Management
- Conduct system demonstrations for prospects and new clients
- Guide customers through data migration from existing systems
- Troubleshoot functional issues and coordinate with technical support team
Domain Expertise Application (20%)
- Serve as the subject matter expert for apparel manufacturing workflows
- Advise customers on best practices for inventory control, production planning, and retail operations
- Identify opportunities for process optimization using FITTEX capabilities
- Create training materials, user guides, and knowledge base articles
- Support sales team with technical presentations and solution design
Required QualificationsMust-Have Skills
- 3-5 years of experience in one or more areas:
- ERP implementation (functional consultant role)
- Apparel/textile manufacturing operations
- Supply chain or warehouse management
- Retail management systems
- Deep understanding of at least two of these domains:
- Manufacturing: Production planning, work orders, costing, shop floor control, quality management
- Warehouse Control: Inventory management, stock transfers, bin management, cycle counting, dispatch operations
- Chain Retail Management: POS systems, multi-store operations, pricing, promotions, customer loyalty programs
- Strong analytical and problem-solving abilities
- Excellent communication skills in English (written and verbal)
- Ability to understand technical concepts and translate them for non-technical users
Good-to-Have Skills
- Experience with apparel-specific processes (cutting, stitching, finishing, packing)
- Knowledge of B2B commerce and distribution workflows
- Familiarity with ERP systems like SAP, Oracle, MS Dynamics, Infor, NetSuite, or other enterprise solutions
- Understanding of integration requirements (accounting systems, HR systems, IoT devices)
- Experience working with international clients across time zones
- Basic SQL knowledge for data analysis
Personal Attributes
- Self-motivated with a growth mindset
- Comfortable working in a fast-paced, evolving environment
- Team player who can collaborate across functions
- Customer-focused with strong relationship-building skills
- Detail-oriented with ability to manage multiple projects simultaneously
- Willing to travel occasionally for customer visits (primarily within India)
What We OfferGrowth Opportunities
- Be part of a company serving 500+ clients with ambitious expansion plans in APAC and Europe
- Gain deep expertise in a niche, industry-leading ERP solution
- Opportunity to shape product development based on real customer needs
- Exposure to international business operations and diverse client environments
- Career path toward Product Management, Solution Architecture, or Customer Success Leadership
Work Environment
- Collaborative team of 6-10 professionals
- Direct interaction with leadership and decision-makers
- Hands-on experience across the entire customer lifecycle
- Work with cutting-edge technology and upcoming AI-driven features
- Supportive environment that values learning and professional development
Impact
- Your work directly influences product evolution and customer success
- Help apparel businesses achieve full operational control and significant ROI within their first year
- Contribute to a solution that's truly transforming the apparel industry
About the Apparel Industry Focus
FITTEX serves all types of apparel manufacturers and brands - from small-scale units to large enterprises. Our customers typically face challenges in:
- Coordinating complex production workflows from yarn procurement to finished goods
- Managing multi-location warehouses and inventory accuracy
- Integrating retail operations with manufacturing and distribution
- Achieving real-time visibility into costing, time plans, and profitability
As a Functional Expert, you'll help solve these challenges daily.
Application Process
Ideal candidates will have:
- Hands-on experience in apparel operations OR ERP functional consulting
- Passion for understanding how businesses work and helping them improve
- Desire to grow with a company that's expanding into new markets
Not required:
- Experience with FITTEX specifically (we'll train you!)
- Advanced technical/programming skills
- Big corporate background
Why Join Us?
At Jeevan Infotech, we're not just building software - we're building industry-specific solutions that make a real difference. Our clients stay with us because FITTEX delivers measurable value, and our team stays because they're part of something meaningful.
If you're looking for a role where you can:
- Apply your industry knowledge to shape a leading product
- Build lasting relationships with clients across multiple countries
- Grow your career in a supportive, dynamic environment
- Make a tangible impact on business outcomes
Then we'd love to hear from you.
Company: Jeevan Infotech India Private Limited
Website: https://fittex.io
- Industry: Enterprise Software Solutions for Apparel & Textiles
