FITTEX ERP Functional Expert

Role Overview: You are required to be a FITTEX ERP Functional Expert who will act as a bridge between the development team and customers. This dual-role position involves technical coordination and customer relationship management, making it suitable for individuals with a comprehensive understanding of manufacturing operations and software implementation. Key Responsibilities: - Development Coordination (40%) - Translate customer requirements into functional specifications in collaboration with the development team - Manage feature enhancements and customization requests for project customers having 25+ concurrent licenses - Review and validate new features against industry best practices - Participate in product roadmap discussions and prioritization - Document functional requirements and user stories for development sprints - Conduct User Acceptance Testing (UAT) for new modules and features - Customer Relations & Implementation Support (40%) - Lead customer onboarding and training sessions for FITTEX modules - Provide functional consultation during the 2-6 month implementation cycle - Support customers in aligning teams for successful go-live - Handle customer queries related to Manufacturing, Warehouse Control, and Chain Retail Management - Conduct system demonstrations for prospects and new clients - Guide customers through data migration from existing systems - Troubleshoot functional issues and coordinate with the technical support team - Domain Expertise Application (20%) - Act as the subject matter expert for apparel manufacturing workflows - Advise customers on best practices for inventory control, production planning, and retail operations - Identify opportunities for process optimization using FITTEX capabilities - Create training materials, user guides, and knowledge base articles - Support the sales team with technical presentations and solution design Qualifications Required: Must-Have Skills: - 3-5 years of experience in ERP implementation (functional consultant role), apparel/textile manufacturing operations, supply chain or warehouse management, or retail management systems - Deep understanding of at least two of these domains: Manufacturing, Warehouse Control, Chain Retail Management - Strong analytical and problem-solving abilities - Excellent communication skills in English - Ability to understand technical concepts and translate them for non-technical users Good-to-Have Skills: - Experience with apparel-specific processes, B2B commerce, ERP systems, integration requirements, international client interaction, and basic SQL knowledge Personal Attributes: - Self-motivated with a growth mindset - Comfortable in a fast-paced, evolving environment - Team player with strong collaboration skills - Customer-focused and detail-oriented - Willing to travel occasionally within India for customer visits Company Details: Jeevan Infotech India Private Limited is an enterprise software solutions provider specializing in FITTEX, an ERP solution designed for the apparel and textiles industry. With over 500 clients across India, APAC, and Europe, the company offers a ready-to-use solution with industry-specific features and competitive pricing compared to other enterprise ERP systems. Their collaborative team environment values learning and professional development, offering growth opportunities and exposure to international business operations. Website: [Jeevan Infotech India Private Limited](https://fittex.io),