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Position Title: Facilities Management-Manager - Corporate Real Estate Facilities-37209-52687-BF-JR155643 Job Family: FAC - Facilities, Corp Real Estate & Services Shift: Job Description: Job Title Manager CRE Facilities Requirement Type Full-Time Employee Job Location Hyderabad Requirement Level Manager Hiring Manager Director CRE Facilities Primary Skill Facility Management Business CRE Facilities Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Overall responsibility to Manage the Carelon Facility in Hyderabad Key Work Responsibilities: Reporting to Senior Manager /Director Facilities : Deliver day to day operational Facilities management requirements, enhance employee workplace experience with hospitality delivery mindset, including property and infrastructure availability in line with Carelon standards, Business requirements and key performance deliverables. Work closely with Business leads, technology, Security, Procurement, Finance, and other support partners for a holistic delivery of safe and healthy environment to staff and clients Lead in mobilization of Facilities operations (plan, men & material) for the new large premises including change communication, activation of spaces, making a seamless move transition & wow experience to the employees. Plan and coordinate exits from old premises. Work closely with all stakeholders and smoothly run the facilities in terms of Employee Transport Services, Cafeteria services, Pantry services, front office, stationary, House Keeping, Pest controls etc. Ensure incidents are reported in line with approved protocols and processes and root cause analysis undertaken. Support resiliency and Business continuity exercises and work closely with Resiliency team. Coordination with all relevant stake holders like Builders & Govt Officials for relevant support in smooth running of Property & Facilities operations All Critical infrastructure is maintained at highest standards and ensure uninterrupted power support for critical loads like IT server at 99% Ensure the firefighting & related equipment’s are maintained at the highest standards and fire safety practices including timely checks, audits, etc. are planned and maintained as required. Proactively ensure that property is kept in best shape by continuously walking around, active review of maintenance reports, required maintenance forecast and inventory, monitoring of optimum space utilization, etc. Deliver firms energy management goals through renewable energy sources, Solar energy projects, LED applications, efficient Mech and Electrical systems, energy save initiatives, etc. JOB RESPONSIBILITY Overall responsibility to Manage the Carelon Facility in Hyderabad Key Work Responsibilities: Deliver day to day operational Facilities management requirements, enhance employee workplace experience with hospitality delivery mindset, including property and infrastructure availability in line with Carelon standards, Business requirements and key performance deliverables. Work closely with Business leads, technology, Security, Procurement, Finance, and other support partners for a holistic delivery of safe and healthy environment to staff and clients Lead in mobilization of Facilities operations (plan, men & material) for the new large premises including change communication, activation of spaces, making a seamless move transition & wow experience to the employees. Plan and coordinate exits from old premises. Work closely with all stakeholders and smoothly run the facilities in terms of Employee Transport Services, Cafeteria services, Pantry services, front office, stationary, House Keeping, Pest controls etc. Ensure incidents are reported in line with approved protocols and processes and root cause analysis undertaken. Support resiliency and Business continuity exercises and work closely with Resiliency team. Coordination with all relevant stake holders like Builders & Govt Officials for relevant support in smooth running of Property & Facilities operations All Critical infrastructure is maintained at highest standards and ensure uninterrupted power support for critical loads like IT server at 99% Ensure the firefighting & related equipment’s are maintained at the highest standards and fire safety practices including timely checks, audits, etc. are planned and maintained as required. Proactively ensure that property is kept in best shape by continuously walking around, active review of maintenance reports, required maintenance forecast and inventory, monitoring of optimum space utilization, etc. Deliver firms energy management goals through renewable energy sources, Solar energy projects, LED applications, efficient Mech and Electrical systems, energy save initiatives, etc. Facilities Management Manage real estate ranging from Standalone Buildings to Multi-Tenanted Buildings Operate various Properties. (Workspace, Data Centers, Recovery Sites etc.,) Plan and execute soft services such as Housekeeping, Front office, Stationery, Mail room, Cafeteria, Pantry management, Landscape, etc., Manage operation & maintenance of UPS, HVAC, DGs, STP, Lifts, Fire-fighting systems etc., Selection & Management of electromechanical services & monitor statutory compliances Asset, Infrastructure & Space Management QUALIFICATION Graduate degree with 10 years of Facilities experience EXPERIENCE 10-year work experience. Facility Management experience not mandatory. Flexibility to work and support business operating in UK time Zone. Excellent time management and prioritization skills, ability to multi-task, managing deadlines to meet deadlines and prioritize work Strong business and organizational skills. Sound judgment and ability to analyze situations, facts, and information, and full comprehension of the external environment influence the Company’s business operations Effective communication skills Strong interpersonal, analytical and presentation skills with effective communication at all levels of the organization and the ability to maintain strong relationships within various functions Ethics and high integrity Developed awareness of how to operate successfully in multiple international legal environments. High level of integrity, professionalism and attention to detail -Drive and initiative, strong commitment, ability to take ownership, ability to work independently with little or no supervision. Excellent problem solving and negotiation skills Self-starter with a keen desire to succeed and contribute to the business Enthusiasm and commitment to work as part of a diverse team in a dynamic environment. Proficiency in MS-Excel, Word, PowerPoint and Outlook. SKILLS AND COMPETENCIES Good communication skills and expertise in Microsoft Word, Excel, PowerPoint and Outlook is essential. Good executive presence and cross-cultural work experience is desirable for interaction with Global stakeholders/operations. High levels of personal and professional integrity and ability to maintain absolute confidentiality wherever required. Consistently punctual and demonstrates ownership and high performance. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer – Offered designation may differ* Job Type: Full time Show more Show less
