525 Employee Retention Jobs

Key Deliverables: Manage and oversee large-scale blue-collar workforce operations, focusing on recruitment, deployment, and exit processes. Handle attendance, attrition, and absenteeism management, ensuring compliance with company policies. Address payroll-related queries, manage incentive calculations, and ensure timely payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Role Responsibilities: Lead employee engagement initiatives and promptly address grievances. Implement strategies for attrition control and ensure employee retention. Collaborate effectively with internal and external stakeholders to enhance HR operations. Oversee payroll management and ensure accurate employee payments and incentives.

Key Deliverables: Manage and oversee large-scale blue-collar workforce operations, focusing on recruitment, deployment, and exit processes. Handle attendance, attrition, and absenteeism management, ensuring compliance with company policies. Address payroll-related queries, manage incentive calculations, and ensure timely payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Role Responsibilities: Lead employee engagement initiatives and promptly address grievances. Implement strategies for attrition control and ensure employee retention. Collaborate effectively with internal and external stakeholders to enhance HR operations. Oversee payroll management and ensure accurate employee payments and incentives.

Key Deliverables Deliver hands-on training for shift and store managers, ensuring compliance with food safety standards. Monitor kitchen team performance through quality checks and implement a staff certification system. Conduct sensory evaluations and mystery orders to assess service performance and share findings with stakeholders. Collaborate with HR and operations teams to align training initiatives with business goals and workforce development. Role Responsibilities Provide continuous culinary training, focusing on recipe SOPs, kitchen equipment usage, and operational processes. Support new store openings and ensure smooth launches through effective training and onboarding. Offer tailored coaching and real-time feedback to enhance competencies and identify high-potential employees for leadership programs. Track training effectiveness using KPIs and adjust strategies for improvement, while maintaining accurate training records and developing reports.

Job Summary Draw different strategies to ensure that employee Retention is maintained at organization desired level Ensure Employee Engagement across BU, ensure all employee Touch Points are adhered to Be part of different committees in the location and drive engagement activities All compliance, Statutory, Audit, BGV specific requirements of BU is managed Well-versed with company policies and processes effectively manage -Joining formalities , Induction and exit process. Facilitate the Perform Management process with the Business Manage Reward and Recognition program for own BU inline with corporate policy Manage Training & Development requirement of the BU and work with iLearn team facilitate those programs Handle all Employee grievances Updating of HRMS and various HR Dashboards on regular basis Be part of various projects and provide active contribution for driving to closure with HR Leadership team Keep abreast with latest trends in HR focusing on self learning ensure sharing of knowledge with the team Work on introducing various industry best practices in Accolite which is supported by well research

About HRBP Head the Corporate Function for Talent Management Specialist- HR team. What we are looking for Education- MBA (Must) Currently into Talent Management role Corporate Experience on Pan India Level (Preferred) Tech Savvy Analytical & Logical Reasoning P&L and ROI mind-set & experience Skilled in Initiation, influencing, value creation Values we cherish Accountable- You take ownership of your work, can work with minimum supervision and honor deadlines Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow Learner for life- You are a quick learner, are excited about solving new or previously unsolvable problems and believe in constantly upgrading your skills. Team Player- You enjoys working with people and gel well with cross functional teams. Roles & Responsibilities: Employee Retention Design and execute people strategy Deep dive in continuous business & Consumer in-sights for right OD Initiatives Designing Short term / mid-term & long term employee retention projects Employee Satisfaction Best Practices & Market Research Employee development programs o Leading the Succession Planning across levels & Critical Talent Retentions Building corporate communications and employer branding Designing & implementing Development Centres & tools for high performance Best Practices & Market Research o Building corporate communications and employer branding Driving Employee Value Proposition with analysis and action plans Perform benchmark analyses of compensation and benefits Market Intelligence Report (including Glass Door analysis) Handle 400+ employee pool Enhancing Teams productivity & efficiency Candidates need to have experience of technology pool at present.

Innoventure Fintech is looking for HR Executive to join our dynamic team and embark on a rewarding career journey Assist in the recruitment and selection process by screening resumes, conducting initial interviews, and coordinating with hiring managers Manage the onboarding process for new hires, including conducting orientation and coordinating necessary training Administer employee benefits programs and assist with benefits enrollment and inquiries Support the HR Manager in managing employee relations, including addressing employee grievances and conducting investigations as needed Assist in the performance management process by monitoring performance, providing feedback to employees, and coordinating the performance review process Facilitate training and development activities, including coordinating training sessions and tracking employee participation Maintain employee files and HRIS records, ensuring accuracy and completeness Support the HR Manager in developing and implementing HR policies and procedures Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with employees and stakeholders Detail-oriented with strong organizational and time management skills

Responsibilities: * Manage HR ops, policies & retention * Lead recruitment efforts * Develop & implement HR strategies * Ensure compliance with laws * Foster employee engagement & relations Provident fund

looking for immediate joiner. A senior HR executive job description is a document written by the hiring manager that contains specific information regarding an open position's primary duties and responsibilities. The human resource department is responsible for writing the exact content and wording of the job description. An employer shares a job description because it offers the following benefits: Show employers what the organization expects from a potential candidate Give candidates details about the job and company Assist the legal department in creating a legally binding employment contract for the position Help the company management evaluate the employee's job performance Help set the specific goals and targets for each employee Help the interviewing team formulate relevant interview questions. Related: Job Description Summary The first section of a job description typically includes a summary of the position. It provides a description of the job advertised. The primary aim of the job description summary is to provide candidates with an overview of the position so they can learn more about it before reading. As a result, the summary is usually two to three lines. While writing a summary, focus on describing the nature of the job and determine one or two responsibilities. In the job summary, mention the job profile and include one or two key responsibilities required for completing the job. For instance, when writing a job description summary, you might mention that the position involves creating and developing the annual HR plan. Related: Job Function Vs. Job Title (Definition And Comparison) Responsibilities The next step of a job description describes what work a candidate is likely to perform in a particular job. Giving details about job responsibilities can help attract candidates to apply for an open position. Candidates read the job responsibilities section to understand whether their skill set and experience align with those mentioned. Also, use this section to list the technical aspects of the role, managerial responsibilities and experience. While there are many ways to format the responsibilities in the job description, you can start by mentioning the most relevant statement that discusses the primary duty of a senior HR executive. You can then list the duties Required skills Some daily responsibilities of a senior HR executive can include: Excellent communication skills Understanding of labour rules and regulations Ability to foster healthy employee relationship Leadership skills Strong analytical and problem-solving skills Proficiency in protecting the interest of all employees Proficiency in skills development Understanding of HR functions and best practices Requirements Master's degree in Human Resource Management or related areas 1+ years of experience as an HR Executive or a similar role Certification in payroll management, labour relationship and employee training is desirable Please share resumes to : ramya.ramya1@teleperformancedibs.com Best regards Ramya V

The Manager- Talent Acquisition will play a key role in the Corporate HR team, responsible for sourcing, recruiting, hiring, and retaining talented candidates. Your primary focus will be on developing and implementing an effective talent acquisition strategy to meet the company's hiring needs. Your responsibilities will include developing hiring plans for middle and leadership positions, executing employer branding activities, and collaborating with hiring leaders to identify and attract qualified candidates. You will also be involved in conducting interviews, screening calls, and administering selection processes to ensure the right fit for the organization. Additionally, you will review applications and background check reports, work on enhancing the candidate experience, and suggest measures for improving employee retention. Your role will also involve contributing to the development of HR and organizational climate strategies. The ideal candidate for this role should have a minimum of 5-8 years of experience in recruitment or talent acquisition, with a preference for a BBA/MBA qualification. Strong communication skills in English, both verbal and written, are essential, along with the ability to multitask in a fast-paced environment. You should possess in-depth knowledge of recruiting processes and employer branding techniques, as well as experience in utilizing various selection methods. Moreover, hands-on experience with social media and job boards for job postings, the ability to motivate employees, and a collaborative team player mindset are key attributes for success in this position. Critical thinking, problem-solving, time management skills, and a sense of ownership will also be crucial for effectively fulfilling the responsibilities of the Manager- Talent Acquisition role.,

Responsibilities: Manage employee grievances & engagement Conduct performance appraisals Oversee attrition management Ensure compliance with HR policies Handle grievances promptly Recruitment Field visit

Min 4 - 7 yrs experience - HRBP, employee grievances, employee retention only from Int BPO CORE HRBP EXPERIENCE FROM INTERNATIONAL BPO/CAPTIVE NO DOMESTIC OR START UP EXPERIENCE REQUIRED Required Candidate profile Excellent Communication and Thought Process Contact Aparupa 9311697179 aparupa.imaginators

Role & responsibilities Approval for manpower and maintenance of Organisation Chart . Ready to travel / work from Mining area's of Bengal , Jharkhand and AP. Need to create job descriptions for approved position for all levels . Requirement and selection process owner including sourcing profiles ( with support from internal recruitment team). Arrange for conducting interviews by duly constituted panels and maintain completed assessment forms. Obtain management approval for recruitments against approved positions . Release of Offer Letters followed by release of Appointment Letters. Submission of various monthly reports like employees on roll against approved manpower . Advisors / retainers list updating and renewal as may be required by management completed assessment forms LFS and full time engagement cases on contractual basis Monthly Separation lists and Facilitate F&F / Settlement dues. Preparation of Monthly Hires List Analysis of separation cases and attrition data with action plans based on exit interview Facilitate monthly attendance capture at various sites and collation at Corporate Office . Monthly Confirmation Lists with Tracker . Create and time to time develop HR policies related to Mining. Compilation of location wise / location specific HR policies/ guidelines. Advance / Loans to employees for exigencies like medical cases, rituals , children educations as per approved policy. Conduct quarterly Mining Talent Discussion ‘ meetings to asses talent pipeline and recruitment plans . Release of Letters / Communications for transfers /postings with due intimation to all concerned . Statutory compliances wrt PF / EDLI/ ESI for eligible cases . Details of medical insurance spends and analysis . Preferred candidate profile A Graduate / Post Graduate in Human Resources from Mining Organisation and must be very fluent in Bengali , English and working knowledge in speaking Hindi.

Role : Senior Executive - HRBP, Warehouse Ops ( Off Roll ) Role & responsibilities We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead employee engagement initiatives and address grievances promptly Oversee the life cycle management of manpower, including recruitment, deployment, and exit processes. Address payroll-related queries and manage incentive calculations and payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Preferred candidate profile : Education Qualification: Graduate/Post-graduate in Human Resource Management Experience: 2 to 6 years of experience in blue-collar manpower management. Strong communication skills in English and a Regional language. Proficient in collaborating with both internal and external stakeholders. Skilled in Microsoft PowerPoint, Excel, and Word. Candidate comfortable with Rotational Shift.

Job Summary: We are looking for an experienced and dynamic HR Manager to lead and manage all aspects of the human resources function at our plant/corporate office. The role requires a strong understanding of HR operations, labor laws, talent management, and employee engagement to build a productive and compliant workforce environment. Key Responsibilities: HR Operations & Compliance Ensure smooth execution of HR operations such as attendance, leave management, payroll inputs, and HRMS updates. Maintain compliance with applicable labor laws, factories act, ESI, PF, gratuity, and other statutory regulations. Manage audits and liaise with government authorities and labor consultants as required. Recruitment & Talent Acquisition Plan and execute end-to-end recruitment for plant/office roles from blue-collar to managerial positions. Coordinate with recruitment agencies, internal stakeholders, and job portals. Employee Relations & Welfare Serve as the point of contact for employee grievances, disciplinary actions, and counseling. Foster positive industrial relations and coordinate with the union (if applicable). Plan employee welfare activities, health check-ups, training, and community initiatives. Training & Development Identify training needs and organize skill development, behavioral, and statutory training programs. Maintain individual training records and ensure compliance with internal and external training mandates. Documentation & Record Management Maintain and update personal files, HR reports, MIS, and statutory registers. Draft and issue appointment letters, increment letters, disciplinary memos, and separation documents. Performance & Culture Drive performance appraisal processes (KRA/KPI based), promotions, and probation confirmations. Promote a culture of safety, accountability, transparency, and team collaboration. Key Requirements: Proven experience as an HR Manager in a plant/manufacturing setup preferred. Sound knowledge of HR policies, labor legislation, and industry best practices. Excellent interpersonal, problem-solving, and leadership skills. Proficient in MS Excel, Word, PowerPoint, and HRMS/ERP systems

Onboards Newly hired employees Conducts background/drug/health screenings and employee eligibility verifications Explains Benefits and administers paperwork for Medical/401K/Sick leave etc. Required Candidate profile Experience of a US Staffing Company High proficiency in verbal and written English Outstanding communication and listening skills Experience working on JOBDIVA or any other ATS Preferred

Role: Human Resource Manager Experience: 4 - 6 years Job Type: Office based, full time permanent role Shift timings: 1:00 Pm - 10:00Pm No Cab Facility provided Location: Vertico BPO and LPO Services Pvt. Ltd,110A & 111, Manjeera Trinity Corporate, JNTU Hi-tech City Road, Hyd-500072 Company Description: Vertico BPO and LPO Services Private Limited is an industry-oriented outsourcing solutions and legal processing provider based in Hyderabad. Since its establishment in 2018, the company has earned a reputation for its excellent services. Vertico serves as the principal client for Duncan Lewis Solicitors, a prestigious law firm, handling all their specialized office support functions. The company aims to maintain its reputation by providing easy-to-implement and long-term outsourcing solutions. Main Purposes: To assist in the implementation of the company's Human Resources Plan in line with the company's business plan To actively contribute to achieving company objectives (this may include project work) To assist the senior management team with HR duties and responsibilities To deal with all HR operational matters within the client/department groups allocated Key Tasks: Providing best practice advice and guidance on company policies, terms and conditions of employment and legislation. Dealing with Employee Relations matters including disciplinary and grievance cases. Coaching and supporting Supervisors, Managers and Directors through any staffing issues with the view to find a resolution at an informal stage (including informal mediation). Take notes, produce documentation and advise on fairness/process on disciplinary/grievance/investigatory panels. Dealing with various HR queries/matters, throughout the business, reliably and in accordance with legal requirements Assisting with payroll matters where required All aspects of recruitment All aspects of training and development, including induction Ensuring staff maintain CPD points and relevant accreditations Ensuring probationary reviews and appraisals are carried out effectively. Performance management conducting and assisting Directors, Managers and Supervisors at performance management meetings to ensure individual performance targets are met. Attendance Management. Report on key HR metrics. Ensuring monthly report/reporting is submitted on time Ad hoc HR related project work Overseeing leavers process Involvement in auditing and reporting Overseeing onboarding process. Assisting in talent acquisition of LPO. Assisting and coordinating ongoing training. Overseeing offboarding process. Dealing with employee relations. Skills: Excellent organization skills with the ability to manage a large workload under pressure Highly developed interpersonal skills with the ability to influence with confidence at a senior level Professional manner, proactive approach to work Demonstrate the ability to work confidentially, remaining discreet at all times High attention to detail, proactive, able to coach and develop others through advice. Excellent communications skills to work effectively with people at all levels Excellent analytical skills and ability to use own initiative but know when to seek guidance Committed team player and self -motivated Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems

Job description About the position: You will be responsible for a diverse set of rules in the HR space. Will require the ability to take up multiple challenging roles and assist in the company's expansion. You will get the opportunity to work with an IT Company and shape the companies policies and groundwork for big plans in the future. Following are the Job requirements. Please note that complete training will be given regarding each role and no prior skills are necessary: Recruitment: Sourcing resumes through colleges, the internet, networking, headhunting. You will be responsible for the end-to-end recruitment process, from hiring to onboarding a candidate. Coordinating interviews, screening candidates, and serving as the primary HR Interviewer. Finding creative alternate strategies for recruitment such as Campus placement, LinkedIn, job portals, networking, headhunting, etc. We have our own internal HR management system that the candidate will be trained on and given to use. This system simplifies the salary calculation and hiring process significantly. Manpower Analysis Joining formalities & Exit interviews Salary Negotiation Coming up with new strategies and implementing protocols to make the organization a process-driven organization. Employee Management: Employee Retention. Organizing employee welfare activities, celebrating birthdays, festivals, celebrations of different days. Creating a healthy working atmosphere to work. Employee yearly recognition. Sanction and Rejection of leaves Performance Management: 360-degree Performance review Monthly and yearly performance review and tracking employee progress Administration: Vendor management for all admin tasks Managing admin staff Desired Profile & Skills: Should be soft-spoken and have exceptional English written and communication skills. Should be good with Email correspondence and must write grammatically correct professional Emails. Strong communication, interpersonal & convincing skills. Good team spirit and ability to take initiative. Ability to withstand pressure and meet targets. Knowledge of MS Word and Excel. Willingness to work outside your comfort zone and work on new and challenging tasks.& responsibilities Preferred candidate profile

4–5 years of end-to-end HR operations experience (not just recruitment!) Strong understanding of labour laws and payroll processing. proactive, hands-on approach with attention to detail. A passion for people and a mindset for continuous improvement. Required Candidate profile Proven success working in an HR department. Proven experience into ATS like (Payroll & Attendance & Recruitment workflow). Resourceful mindset and strong attention to detail. Learning & Development.

This position requires Roles and Responsibilities Recruitment & On-boarding : Managing the full recruitment cycle, From Job Posting to on-boarding new hires. Employee relations: Handling issues between employees and management Performance Management : Assisting with performance reviews, providing feedback, and developing performance improvement plans. Policy updates : Keeping employees informed of changes to company policies Compensation and Benefits : Benefits administration, and ensuring competitive compensation packages Training and Development : Identifying training needs, coordinating training programs, and promoting employee development. Managing/Coordinating with the hiring process for new employees Workplace safety : Ensuring the workplace is safe and listening to employee complaints HRIS Management : Utilizing HR Systems for data management and reporting. HR Strategy : Contributing to the development and implementation of HR Strategies that align with business objectives. Exit interviews: Organizing exit interviews and understanding why employees resign Administrative tasks: Operating the day-to-day operations of the HR department Statutory: Need to have experience in creating PF & ESI Desired Candidate Profile Minimum 4+ years of experience in HR Operations Should be flexible with shifts at night, flexible with office location & week offs Working days are Monday to Saturday Immediate Joiners Preferred Email ID: hrsupport@selectsysamerica.com Contact HR: 7331149672 (call/text/whatsapp)

We are looking for an experienced and dynamic HR Operations Manager for our HR team at Vision India.The HR Operations Manager will implement effective HR processes to foster continuous development and alignment of employees with organizational goals

Overview: We are seeking a dedicated and detail-oriented Human Resources Manager to join our team. The HR Member is responsible for overseeing all aspects of human resources practices and processes within the organization. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process. Addressing and resolving employee concerns, mediating conflicts, and fostering a positive work environment through effective communication and problem-solving. Design and manage performance appraisal systems to drive employee development. Manage payroll and benefits administration. Ability to use HR Information Systems (HRIS) to manage employee data, payroll, and benefits. Ensure legal compliance throughout human resource management. Creating, updating, and enforcing company policies and procedures related to HR practices. Prepare and present reports to senior management on HR-related activities and outcomes. Desired Candidate Profile: Bachelors degree in Human Resources, Business Administration, or a related field (Masters preferred). Proven experience of 7+ Years as HR Manager or other HR Executive. Knowledge of HR systems and databases. Excellent active listening, negotiation, and presentation skills. Competence to build and effectively manage interpersonal relationships at all levels of the company Ability to handle sensitive situations with professionalism and confidentiality. Proficiency in HRIS systems and Microsoft Office Suite. Flexibility to adapt to changing business needs and environments. Strong interpersonal and communication skills, leadership abilities and problem-solving skills.

Job Summary We are an innovative product-based company specializing in AI-powered solutions, Chatbots, and CRM tools. As a fast-growing company, we are seeking a strategic HR Manager to lead our HR function, develop effective policies, and implement employee engagement initiatives that align with our values and business goals. Role Overview As the HR Manager, you will be responsible for the HR department s operations, from recruiting and retaining top talent to policy creation and performance management. Working closely with the management and C-suite team, you will also take charge of expanding our HR infrastructure to support future branch expansions across India. Key Responsibilities: Talent Acquisition & Management Develop and execute recruitment strategies to attract top talent across business development, sales, software engineering, digital marketing, customer success, and quality assurance roles. Collaborate with department heads to identify staffing needs, define job requirements, and streamline the hiring process. Enhance our employer brand through strategic partnerships, online presence, and active engagement with industry communities. Onboarding & Offboarding Design and implement a structured onboarding process that aligns new hires with our culture and values. Oversee offboarding, ensuring a positive exit experience and gathering valuable feedback to improve retention. Policy Creation & Industry Standards Work closely with management and the C-suite team to develop and update HR policies that meet industry standards and support a compliant, productive workplace. Create and maintain HR policies related to recruitment, performance, employee development, workplace safety, and diversity & inclusion. Employee Engagement, Retention, & Culture Building Drive employee engagement initiatives to promote a collaborative, inclusive, and positive work culture. Implement employee retention strategies that focus on continuous growth, satisfaction, and well-being. Plan team-building activities and wellness programs to foster engagement and a strong company culture. Performance Management & Development Lead the performance appraisal process, ensuring it aligns with company goals and supports professional development. Collaborate with team leads to set clear objectives, provide constructive feedback, and facilitate training and development programs. HR Operations & Compliance Ensure HR operations are compliant with local labor laws and industry standards. (PF, ESI, POSH, Professional Tax) Manage HRIS (Our own System) and recruitment systems to maintain accurate employee data and records. Compensation & Benefits Design and benchmark competitive compensation packages to attract and retain top talent. Conduct market research to keep our offerings attractive and aligned with industry standards. MIS & Reporting Prepare and maintain comprehensive MIS reports, including monthly and quarterly reports on recruitment, retention, appraisals, and policy compliance. Generate data-driven insights to support decision-making by management and the C-suite. Branch Expansion Develop rapid HR plans to support the opening of new branches across India, ensuring HR infrastructure and processes are ready for expansion. Employee Relations & Conflict Resolution Serve as a point of contact for employee concerns and inquiries, ensuring fair and professional handling. Act as a mediator in conflict situations and implement preventive strategies to minimize workplace conflicts. Departmental Leadership Take complete responsibility for the HR department, setting priorities and managing day-to-day HR activities to align with business objectives. Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location: Trivandrum, Kerala, Jagathy Rs 40,000 to Rs 50,000 take home monthly salary Education: Bachelor s degree in Human Resources, Business Administration, or a related field (Master s preferred). Experience: Minimum of 3 years as an HR Executive. Minimum of 2 years of experience as an HR Manager Skills: Proven expertise in talent acquisition, employee engagement, policy creation, and performance management. Hands-on experience in appraisal processes and MIS report generation. Strong knowledge of HR compliance, industry standards, and labor laws. Excellent communication, interpersonal, and problem-solving abilities. Proficiency with HRIS and recruitment platforms.

Ways of Working - Mandate 1 - Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days. About the role: The operations team at Swiggy is responsible for delivering great customer experience through best-in-class delivery times and maximum serviceability. While we make our efforts in achieving these objectives, we also already have Indias largest delivery fleet and we are heavily focused on ensuring a great DE experience. We hope to make Swiggy the platform of choice for anyone in the country looking for a delivery job. Job Responsibilities: You will lead a team of fleet managers to optimize the efficiency of operations and achieve the performance target for these areas. You will assist the management in implementing new strategic initiatives as well as contribute ideas for effectively scaling up the operations in these areas. You will liaise between the implementation team and the operations strategy team to ensure that all the areas under you focus on order fulfillment, logistics, and customer experience. You will be responsible for leading and managing a huge team, their performance, expectations, and goals. Perform cost analysis and reporting as well as manage schedules, quality initiatives, and process change initiatives. Design and manage the execution of the employee retention plan; Responsible for deciding on the staffing and training requirements for all the areas under your purview. Improve the systems, processes, and policies in the operations team to better support management reporting, information flow, and relevant business metrics Ensure the fleet of delivery executives across areas are disciplined and resolve disputes/strikes that may arise in these areas, warranting an efficient and healthy work environment. Support the structure that motivates and rewards the desired behaviors and performance of delivery executives Ensure a flawless delivery service for the customers in your areas with a special focus on real-time service levels and schedule adherence Meet or exceed the customer satisfaction rating target of the delivery fleet in all the areas under your purview Ensure that there are fewer delivery executive-driven cancellations in your matters like wearing Swiggy T-shirts, bags, and ID cards while on deliver Desired Candidate: Graduate with 4-5 years of experience in operations management Prior experience in process design and operations implementation (preferably in logistics/supply chain management) Strong operational, analytical, and numerical skills; Ability to use data effectively for devising operations strategy Strong time management skills and the ability to prioritize to meet daily, weekly, and long-term requirements and goals Must have the ability to multi-task, manage multiple hubs, and establish priorities Good leadership skills (Experience in managing blue-collared employees is a big plus) Passion to deliver a positive customer experience; Ability to maintain composure in difficult situations; Good communication skills Attention to detail and ability to critically think through and resolve problems; Strong people management skills; Good in conflict management; Result oriented Individual "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law"

Ways of Working - Mandate 1 - Employees will come to the office twice or thrice a week at their base location and work remotely for the remaining days. About the role: The operations team at Swiggy is responsible for delivering great customer experience through best-in-class delivery times and maximum serviceability. While we make our efforts in achieving these objectives, we also already have Indias largest delivery fleet and we are heavily focused on ensuring a great DE experience. We hope to make Swiggy the platform of choice for anyone in the country looking for a delivery job. Job Responsibilities: You will lead a team of fleet managers to optimize the efficiency of operations and achieve the performance target for these areas. You will assist the management in implementing new strategic initiatives as well as contribute ideas for effectively scaling up the operations in these areas. You will liaise between the implementation team and the operations strategy team to ensure that all the areas under you focus on order fulfillment, logistics, and customer experience. You will be responsible for leading and managing a huge team, their performance, expectations, and goals. Perform cost analysis and reporting as well as manage schedules, quality initiatives, and process change initiatives. Design and manage the execution of the employee retention plan; Responsible for deciding on the staffing and training requirements for all the areas under your purview. Improve the systems, processes, and policies in the operations team to better support management reporting, information flow, and relevant business metrics Ensure the fleet of delivery executives across areas are disciplined and resolve disputes/strikes that may arise in these areas, warranting an efficient and healthy work environment. Support the structure that motivates and rewards the desired behaviors and performance of delivery executives Ensure a flawless delivery service for the customers in your areas with a special focus on real-time service levels and schedule adherence Meet or exceed the customer satisfaction rating target of the delivery fleet in all the areas under your purview Ensure that there are fewer delivery executive-driven cancellations in your matters like wearing Swiggy T-shirts, bags, and ID cards while on deliver Desired Candidate: Graduate with 4-5 years of experience in operations management Prior experience in process design and operations implementation (preferably in logistics/supply chain management) Strong operational, analytical, and numerical skills; Ability to use data effectively for devising operations strategy Strong time management skills and the ability to prioritize to meet daily, weekly, and long-term requirements and goals Must have the ability to multi-task, manage multiple hubs, and establish priorities Good leadership skills (Experience in managing blue-collared employees is a big plus) Passion to deliver a positive customer experience; Ability to maintain composure in difficult situations; Good communication skills Attention to detail and ability to critically think through and resolve problems; Strong people management skills; Good in conflict management; Result oriented Individual "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law"

SynapseIndia is looking for Senior HR Executive to join our dynamic team and embark on a rewarding career journey Oversee HR operations and policies Manage recruitment and onboarding processes Conduct employee relations and performance management Implement HR strategies and initiatives Ensure compliance with labor laws and regulations