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Job Description Title - E-commerce Account Manager Annual CTC - 4.5 to 6.5 LPA Expected Experience - 2 to 4 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We are seeking a highly motivated and results-oriented E-commerce Account Manager with a strong focus on managing daily operations of Anarvah’s seller accounts on Amazon, Flipkart, and Health kart including listing health, pricing, offers, and stock visibility. Key Responsibilities: Marketplace Strategy & Growth: Develop and execute comprehensive marketplace strategies to achieve sales, profitability, and market share objectives. Identify new marketplace opportunities and evaluate their potential for business expansion. Stay up-to-date with trends, policy changes, and best practices to maintain a competitive edge. Listing Optimization & Management: Manage and optimize product listings (titles, descriptions, images) to maximize search visibility and conversion rates. Coordinate with content/design teams to ensure correct and optimized listings are uploaded across platforms. Liaise with Amazon, Flipkart, Health kart support teams to resolve listing issues, penalties, or disbursement disputes. Sales & Performance Monitoring: Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas for improvement. Plan and execute coupons, lightning deals, and ads in collaboration with the performance team. Analyse sales data, traffic, and conversion rates to make data-driven decisions. Inventory & Logistics Coordination: Coordinate with the warehouse team to maintain healthy inventory levels and prevent out-of-stock SKUs. Track incoming orders, coordinate with the warehouse, and ensure timely acknowledgment and dispatch. Address any shipping or fulfilment issues promptly. Customer Experience & Reputation Management: Manage product reviews and ratings, implementing strategies to generate positive feedback and address negative comments. Investigate return/cancellation trends; coordinate with customer support to reduce fulfilment-related issues. Maintain high seller performance metrics. Reporting & Analysis: Prepare weekly performance reports covering sales, returns, ads, and platform deductions. Conduct competitive analysis to identify pricing strategies, product gaps, and market opportunities. Ability to ensure consistency in pricing, inventory, and listing content across all marketplaces, while strictly adhering to marketplace policies and internal Standard Operating Procedures (SOPs) for listing, dispatch, returns, and promotions Required Skills and Qualifications: Technical Skills In-depth knowledge of marketplace algorithms, SEO, and advertising tools. Strong analytical skills with the ability to interpret data and make actionable recommendations. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Minimum of 2-4 years of experience in e-commerce, with a strong focus on managing accounts on major online marketplaces. Proven track record of driving significant sales growth and improving key performance indicators (KPIs) on marketplaces. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less
