Job Description Title - E-commerce Account Manager Annual CTC - 4.5 to 6.5 LPA Expected Experience - 2 to 4 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We are seeking a highly motivated and results-oriented E-commerce Account Manager with a strong focus on managing daily operations of Anarvah’s seller accounts on Amazon, Flipkart, and Health kart including listing health, pricing, offers, and stock visibility. Key Responsibilities: Marketplace Strategy & Growth: Develop and execute comprehensive marketplace strategies to achieve sales, profitability, and market share objectives. Identify new marketplace opportunities and evaluate their potential for business expansion. Stay up-to-date with trends, policy changes, and best practices to maintain a competitive edge. Listing Optimization & Management: Manage and optimize product listings (titles, descriptions, images) to maximize search visibility and conversion rates. Coordinate with content/design teams to ensure correct and optimized listings are uploaded across platforms. Liaise with Amazon, Flipkart, Health kart support teams to resolve listing issues, penalties, or disbursement disputes. Sales & Performance Monitoring: Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas for improvement. Plan and execute coupons, lightning deals, and ads in collaboration with the performance team. Analyse sales data, traffic, and conversion rates to make data-driven decisions. Inventory & Logistics Coordination: Coordinate with the warehouse team to maintain healthy inventory levels and prevent out-of-stock SKUs. Track incoming orders, coordinate with the warehouse, and ensure timely acknowledgment and dispatch. Address any shipping or fulfilment issues promptly. Customer Experience & Reputation Management: Manage product reviews and ratings, implementing strategies to generate positive feedback and address negative comments. Investigate return/cancellation trends; coordinate with customer support to reduce fulfilment-related issues. Maintain high seller performance metrics. Reporting & Analysis: Prepare weekly performance reports covering sales, returns, ads, and platform deductions. Conduct competitive analysis to identify pricing strategies, product gaps, and market opportunities. Ability to ensure consistency in pricing, inventory, and listing content across all marketplaces, while strictly adhering to marketplace policies and internal Standard Operating Procedures (SOPs) for listing, dispatch, returns, and promotions Required Skills and Qualifications: Technical Skills In-depth knowledge of marketplace algorithms, SEO, and advertising tools. Strong analytical skills with the ability to interpret data and make actionable recommendations. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Minimum of 2-4 years of experience in e-commerce, with a strong focus on managing accounts on major online marketplaces. Proven track record of driving significant sales growth and improving key performance indicators (KPIs) on marketplaces. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less

Job Description Title - CRM Executive Monthly CTC - 20K to 30K Expected Experience - 0 to 4 years Location - Punjab (Preferably Chandigarh)/Remote About the Role: The CRM Executive will play a crucial role in building and nurturing strong relationships with our clients. This individual will be responsible for managing customer interactions, ensuring customer satisfaction, and driving retention. Key Responsibilities: Client Relationship Management: Build and maintain strong, lasting relationships with the clients. Serve as the primary point of contact for a portfolio of clients, addressing their inquiries, concerns, and feedback. Proactively reach out to clients to ensure satisfaction, gather feedback, and identify opportunities for growth. Query and Complaint Resolution: Professionally and promptly handle customer inquiries, complaints via phone, email, and other communication channels. Investigate and resolve product or service problems by clarifying the issue, determining the root cause, and explaining the best solution. Follow up with clients to ensure resolution and satisfaction. Product Knowledge and Support: Develop a deep understanding of Anarvah's product range, including their quality, sourcing, and applications within the food service industry. Assist clients in making informed decisions about our products and provide technical support where necessary. Gather customer feedback and share insights with the marketing and product development teams to inform strategy and product enhancements. Data Management and Reporting: Maintain accurate and up-to-date records of customer interactions, transactions, comments, and complaints. Prepare reports by collecting and analysing customer information, identifying trends, and recommending improvements. Communication: Exceptional verbal and written communication skills in English and Hindi (and potentially a regional language relevant to the client base). Ability to communicate complex information clearly and concisely. Strong active listening skills and empathy. Ability to remain calm and professional under pressure. Qualifications: Bachelor's degree Minimum of 0-1 years of experience in customer service, client relations. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less

Job Description Title - Talent Acquisition Specialist Monthly CTC - 25K to 40K Expected Experience - 2 to 4 years Location - Chandigarh/ Work from office About the Role: The Talent Acquisition Specialist will be responsible for managing the full recruitment life cycle for open positions across the company. This role involves working closely with hiring managers to understand staffing needs, attracting and sourcing candidates, conducting interviews, and ensuring the hiring process is efficient, effective, and aligned with organizational goals. Key Responsibilities: Recruitment Strategy & Planning: Collaborate with hiring managers to understand the hiring needs and develop a strategy for sourcing and attracting qualified candidates. Sourcing: Use multiple channels such as job boards, social media, job fairs, networking events, and recruitment agencies to source candidates. Screening & Shortlisting: Conduct initial resume screening, interviews, and assessments to identify the most qualified candidates. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and timely process. Recruitment Reporting: Track and report on key metrics such as time-to-fill, cost-per-hire, and candidate experience to improve recruitment strategies. Offer Management: Extend job offers, negotiate salaries and benefits, and coordinate with candidates. Onboarding : Assist with the onboarding process to ensure a seamless transition for new hires. HR Operations: Support key HR initiatives, including offer management, compliance, and documentation, ensuring smooth HR operations alongside talent acquisition. Required Qualifications: Bachelor's degree in Human Resources, Business, or a related field. Strong knowledge of recruitment strategies, tools, and processes. Excellent communication, negotiation, and interpersonal skills. Strong organizational skills with the ability to manage multiple open roles simultaneously. Ability to work independently and as part of a team. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less

Job Description Title - E-commerce Account Manager Annual CTC - 4.5 to 6.5 LPA Expected Experience - 2 to 4 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We are seeking a highly motivated and results-oriented E-commerce Account Manager with a strong focus on managing daily operations of Anarvah’s seller accounts on Amazon, Flipkart, and Health kart including listing health, pricing, offers, and stock visibility. Key Responsibilities: Marketplace Strategy & Growth: Develop and execute comprehensive marketplace strategies to achieve sales, profitability, and market share objectives. Identify new marketplace opportunities and evaluate their potential for business expansion. Stay up-to-date with trends, policy changes, and best practices to maintain a competitive edge. Listing Optimization & Management: Manage and optimize product listings (titles, descriptions, images) to maximize search visibility and conversion rates. Coordinate with content/design teams to ensure correct and optimized listings are uploaded across platforms. Liaise with Amazon, Flipkart, Health kart support teams to resolve listing issues, penalties, or disbursement disputes. Sales & Performance Monitoring: Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas for improvement. Plan and execute coupons, lightning deals, and ads in collaboration with the performance team. Analyse sales data, traffic, and conversion rates to make data-driven decisions. Inventory & Logistics Coordination: Coordinate with the warehouse team to maintain healthy inventory levels and prevent out-of-stock SKUs. Track incoming orders, coordinate with the warehouse, and ensure timely acknowledgment and dispatch. Address any shipping or fulfilment issues promptly. Customer Experience & Reputation Management: Manage product reviews and ratings, implementing strategies to generate positive feedback and address negative comments. Investigate return/cancellation trends; coordinate with customer support to reduce fulfilment-related issues. Maintain high seller performance metrics. Reporting & Analysis: Prepare weekly performance reports covering sales, returns, ads, and platform deductions. Conduct competitive analysis to identify pricing strategies, product gaps, and market opportunities. Ability to ensure consistency in pricing, inventory, and listing content across all marketplaces, while strictly adhering to marketplace policies and internal Standard Operating Procedures (SOPs) for listing, dispatch, returns, and promotions Required Skills and Qualifications: Technical Skills In-depth knowledge of marketplace algorithms, SEO, and advertising tools. Strong analytical skills with the ability to interpret data and make actionable recommendations. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Minimum of 2-4 years of experience in e-commerce, with a strong focus on managing accounts on major online marketplaces. Proven track record of driving significant sales growth and improving key performance indicators (KPIs) on marketplaces. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less