Chandigarh, India
Not disclosed
Remote
Full Time
Job Description Title - CRM Executive Monthly CTC - 20K to 30K Expected Experience - 0 to 4 years Location - Punjab (Preferably Chandigarh)/Remote About the Role: The CRM Executive will play a crucial role in building and nurturing strong relationships with our clients. This individual will be responsible for managing customer interactions, ensuring customer satisfaction, and driving retention. Key Responsibilities: Client Relationship Management: Build and maintain strong, lasting relationships with the clients. Serve as the primary point of contact for a portfolio of clients, addressing their inquiries, concerns, and feedback. Proactively reach out to clients to ensure satisfaction, gather feedback, and identify opportunities for growth. Query and Complaint Resolution: Professionally and promptly handle customer inquiries, complaints via phone, email, and other communication channels. Investigate and resolve product or service problems by clarifying the issue, determining the root cause, and explaining the best solution. Follow up with clients to ensure resolution and satisfaction. Product Knowledge and Support: Develop a deep understanding of Anarvah's product range, including their quality, sourcing, and applications within the food service industry. Assist clients in making informed decisions about our products and provide technical support where necessary. Gather customer feedback and share insights with the marketing and product development teams to inform strategy and product enhancements. Data Management and Reporting: Maintain accurate and up-to-date records of customer interactions, transactions, comments, and complaints. Prepare reports by collecting and analysing customer information, identifying trends, and recommending improvements. Communication: Exceptional verbal and written communication skills in English and Hindi (and potentially a regional language relevant to the client base). Ability to communicate complex information clearly and concisely. Strong active listening skills and empathy. Ability to remain calm and professional under pressure. Qualifications: Bachelor's degree Minimum of 0-1 years of experience in customer service, client relations. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less
Chandigarh, Chandigarh, India
Not disclosed
On-site
Full Time
Job Description Title - Talent Acquisition Specialist Monthly CTC - 25K to 40K Expected Experience - 2 to 4 years Location - Chandigarh/ Work from office About the Role: The Talent Acquisition Specialist will be responsible for managing the full recruitment life cycle for open positions across the company. This role involves working closely with hiring managers to understand staffing needs, attracting and sourcing candidates, conducting interviews, and ensuring the hiring process is efficient, effective, and aligned with organizational goals. Key Responsibilities: Recruitment Strategy & Planning: Collaborate with hiring managers to understand the hiring needs and develop a strategy for sourcing and attracting qualified candidates. Sourcing: Use multiple channels such as job boards, social media, job fairs, networking events, and recruitment agencies to source candidates. Screening & Shortlisting: Conduct initial resume screening, interviews, and assessments to identify the most qualified candidates. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and timely process. Recruitment Reporting: Track and report on key metrics such as time-to-fill, cost-per-hire, and candidate experience to improve recruitment strategies. Offer Management: Extend job offers, negotiate salaries and benefits, and coordinate with candidates. Onboarding : Assist with the onboarding process to ensure a seamless transition for new hires. HR Operations: Support key HR initiatives, including offer management, compliance, and documentation, ensuring smooth HR operations alongside talent acquisition. Required Qualifications: Bachelor's degree in Human Resources, Business, or a related field. Strong knowledge of recruitment strategies, tools, and processes. Excellent communication, negotiation, and interpersonal skills. Strong organizational skills with the ability to manage multiple open roles simultaneously. Ability to work independently and as part of a team. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less
Chandigarh, India
Not disclosed
Remote
Full Time
Job Description Title - E-commerce Account Manager Annual CTC - 4.5 to 6.5 LPA Expected Experience - 2 to 4 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We are seeking a highly motivated and results-oriented E-commerce Account Manager with a strong focus on managing daily operations of Anarvah’s seller accounts on Amazon, Flipkart, and Health kart including listing health, pricing, offers, and stock visibility. Key Responsibilities: Marketplace Strategy & Growth: Develop and execute comprehensive marketplace strategies to achieve sales, profitability, and market share objectives. Identify new marketplace opportunities and evaluate their potential for business expansion. Stay up-to-date with trends, policy changes, and best practices to maintain a competitive edge. Listing Optimization & Management: Manage and optimize product listings (titles, descriptions, images) to maximize search visibility and conversion rates. Coordinate with content/design teams to ensure correct and optimized listings are uploaded across platforms. Liaise with Amazon, Flipkart, Health kart support teams to resolve listing issues, penalties, or disbursement disputes. Sales & Performance Monitoring: Monitor daily, weekly, and monthly sales performance, identifying trends, opportunities, and areas for improvement. Plan and execute coupons, lightning deals, and ads in collaboration with the performance team. Analyse sales data, traffic, and conversion rates to make data-driven decisions. Inventory & Logistics Coordination: Coordinate with the warehouse team to maintain healthy inventory levels and prevent out-of-stock SKUs. Track incoming orders, coordinate with the warehouse, and ensure timely acknowledgment and dispatch. Address any shipping or fulfilment issues promptly. Customer Experience & Reputation Management: Manage product reviews and ratings, implementing strategies to generate positive feedback and address negative comments. Investigate return/cancellation trends; coordinate with customer support to reduce fulfilment-related issues. Maintain high seller performance metrics. Reporting & Analysis: Prepare weekly performance reports covering sales, returns, ads, and platform deductions. Conduct competitive analysis to identify pricing strategies, product gaps, and market opportunities. Ability to ensure consistency in pricing, inventory, and listing content across all marketplaces, while strictly adhering to marketplace policies and internal Standard Operating Procedures (SOPs) for listing, dispatch, returns, and promotions Required Skills and Qualifications: Technical Skills In-depth knowledge of marketplace algorithms, SEO, and advertising tools. Strong analytical skills with the ability to interpret data and make actionable recommendations. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Minimum of 2-4 years of experience in e-commerce, with a strong focus on managing accounts on major online marketplaces. Proven track record of driving significant sales growth and improving key performance indicators (KPIs) on marketplaces. About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less
Chandigarh, India
Not disclosed
Remote
Full Time
Job Description Title - Vendor Operations Manager Annual CTC - 4.5 to 8 LPA Expected Experience - 3 to 6 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We are seeking an experienced Vendor Operations Manager who will be responsible for overseeing and optimizing the end-to-end operational relationship with external vendors. The manager acts as a primary liaison between the organization and its vendors, driving efficiency, cost-effectiveness, and quality in all vendor-related processes. They are instrumental in fostering strong vendor relationships, mitigating risks, and continuously improving operational workflows. Key Responsibilities: Vendor Sourcing & Onboarding: Identify, evaluate, and onboard nutraceutical vendors aligned with Anarvah’s quality and compliance standards. Ensure all necessary documentation (contracts, compliance forms, certifications) is collected, verified, and filed appropriately during onboarding. Facilitate initial communication and relationship building between new vendors and relevant internal stakeholders. Vendor Evaluation & Scoring: Score vendors based on licenses, responsiveness, certification, price, quality, and documentation using a structured grid. Implement and manage a scoring system to objectively assess vendor performance, allowing for ranking and comparison. Conduct regular vendor reviews (quarterly, annually) to discuss performance, identify areas for improvement, and address any challenges. Procurement Coordination: Manage PO lifecycle with vendors—issuance, follow-up, confirmations, and shipment tracking. Provide operational insights and performance data to procurement for contract negotiations, renewals, and vendor selection processes. Collaborate on the development and refinement of procurement policies and procedures to ensure operational feasibility and vendor compliance. Issue Resolution & Communication: Act as the single point of contact for vendor issues (quality, delay, documentation); resolve through escalation or coordination. Develop and implement corrective and preventive action plans in collaboration with vendors and internal teams. Establish clear communication channels and protocols to ensure efficient flow of information between the organization and its vendors. GRN & Warehouse Coordination: Ensure proper coordination with the warehouse for incoming shipment receipt, GRN generation, and QC check initiation. Monitor vendor adherence to delivery schedules and packaging requirements, addressing any deviations promptly. Implement procedures for managing returns, damaged goods, or incorrect shipments with vendors and warehouse personnel with proper documentation. Dispatch & ETA Monitoring: Monitor and follow up on committed dispatch timelines from vendors; proactively alert delays. Collaborate with logistics partners and vendors to resolve transit issues while leveraging tracking systems for real-time shipment visibility and smooth delivery processes. Analyse dispatch and delivery data to optimize vendor logistics, identifying trends and bottlenecks while developing contingency plans to mitigate potential supply chain disruptions. Vendor Performance Reporting: Prepare monthly scorecards and feedback loops on vendor fulfilment performance, lead time, and complaints. Design, develop, and maintain vendor performance dashboards while analysing large datasets to provide insights into SLAs, KPIs, quality, cost, and efficiency Identify performance deviations, analyse root causes and impact, and recommend data-driven strategies to enhance vendor performance. Compliance & Documentation: Ensure all inbound logistics processes follow Anarvah’s SOPs and vendor documentation is audit-ready. Develop, implement, and maintain internal policies and procedures to ensure vendor compliance with organizational standards, including information security and ethical guidelines. Collaborate with Legal, Risk, and Audit departments to address complex compliance matters and implement necessary corrective actions. Required Skills and Qualifications: Skills Strong knowledge of supply chain management & inbound logistics. Experience in vendor coordination & procurement processes. Proficiency in Warehouse Management Systems (WMS) and inventory software (SAP, Zoho, etc.). Expertise in GRN processing, quality control standards, and logistics tracking. Knowledge of freight, transportation, and warehouse operations. Preferred Qualifications Minimum of 3-6 years of progressive experience in vendor management, supplier relationship management, procurement operations, supply chain management, or a similar operational role. Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a closely related field. Certifications in supply chain management (e.g., CSCP, CPIM) or project management (e.g., PMP) are a significant plus. About Anarvah Spices Private Limited Anarvah is a premium B2B Spice brand and Nutraceuticals dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization. Show more Show less
Chandigarh, India
None Not disclosed
Remote
Full Time
Job Description Title - Social Media Manager Annual CTC - 4.5 to 5.5 LPA Expected Experience - 2 to 4 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: We're looking for a passionate and experienced Social Media Manager to join our team and elevate our online presence! You'll be responsible for developing and executing our social media strategy, creating engaging content, fostering community, and analysing performance to drive brand awareness, engagement, and business goals. If you're a creative storyteller with a deep understanding of various social media platforms, a knack for staying ahead of trends, and a data-driven approach, we want to hear from you! Key Responsibilities Social Media Strategy & Account Management Launch, grow, and manage Anarvah’s Instagram and Facebook accounts in line with brand voice and tone. Identify target audiences and tailor content and strategies to effectively reach and engage them. Research and analyse social media trends, competitor activities, and industry best practices to identify new opportunities. Content Calendar Planning: Develop and manage a social media calendar mapped to campaigns, product launches, and business priorities. Design, create, and diligently manage a detailed social media content calendar across all active platforms. This includes scheduling posts, stories, reels, live sessions, and other content formats. Regularly review social media analytics and performance data to identify high-performing content types and optimal posting times. Team Coordination for Content Production: Liaise with designers, content writers, photographers, and video editors to ensure timely delivery of brand-compliant content. Develop a consistent brand voice and visual style across all social media channels. Makes things easy by collecting content drafts, sharing everyone’s feedback in one place, and keeping track of updates. Content Execution & Publishing: Strategically schedules content across all platforms, aligning each post with peak engagement times and tailored audience insights to maximize reach and impact. Ensure timely scheduling and posting of all planned content (posts, reels, stories, UGC), with proper captions and hashtags. After publishing, he should actively track post performance and respond promptly to comments and messages to maintain strong engagement and ensure smooth communication. Performance Monitoring & Reporting: Track insights, prepare weekly/monthly performance reports, and optimize based on results. Should be able to critically analyse performance data to uncover trends. These reports emphasize key achievements, highlight areas for improvement, and offer strategic recommendations to enhance future social media initiatives. Lead Generation via Social Media: Design and execute content formats that drive B2B inquiries via DMs, forms, or landing pages. Entails a strategic focus on creating and optimizing content that actively drives user action towards lead generation. Works closely with sales and marketing teams to send leads to the right people, follow up on time, and track how social media leads move through the sales process. Brand Compliance & Voice Consistency: Ensure every piece of content aligns with Anarvah’s tone, brand identity, and visual language. Actively monitors social media content and conversations to ensure compliance with industry regulations, company policies, and ethical standards. Trend Spotting & Experimentation: Monitor trends and competitor content; propose and test new ideas in line with Anarvah’s goals. Strategic experimentation with new innovations ensures alignment and broader social media goals while positioning the brand as an early adopter in the digital space. Required Skills and Qualifications: Technical Skills Excellent knowledge of social media platforms, their respective best practices, and analytics tools. Proficient in using social media management tools (e.g., Hootsuite, Sprout Social, Buffer) and analytics platforms. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field. Minimum of 2-4 years of proven experience managing social media for a brand or company. Strong understanding and hands-on experience with major social media platforms (e.g., Facebook, Instagram, LinkedIn). About Anarvah Anarvah is a premium B2B spice brand dedicated to providing clean, consistent, and lab-tested spices to professional kitchens in India and globally. We work with certified processors and verified vendors to ensure purity and traceability in every product. Our quality-controlled spices are tailored for the HoReCa (Hotels, Restaurants, Catering Houses) and institutional food service sectors, offering reliable and safe sourcing solutions for our clients. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization.
Chandigarh, India
None Not disclosed
Remote
Full Time
Job Description Title - Google Apps Script Developer Annual CTC - 4.5 to 5.5 LPA Expected Experience - 3 to 6 years Location - Punjab (Preferably Chandigarh)/ Remote About the Role: Anarvah is looking for a Google Apps Script Developer to build and maintain automated workflows, dashboards, and internal tools using Google Sheets + Apps Script . This role is critical in helping us design and digitize our SOPs (Standard Operating Procedures) across departments such as procurement, CRM, hiring, and inventory. You’ll work closely with our MIS Executives and functional heads to develop reliable, scalable systems that eliminate manual work and improve data visibility. "Code the backbone of smarter businesses—Join us as a Google Apps Script Developer and transform how teams work with seamless automation, real-time integrations, and cutting-edge cloud scripting." Key Responsibilities: SOP Automation Build SOP-based workflows using Google Sheets and Apps Script to streamline internal operations. Workflow Development Design, develop, and deploy process automations across functions like CRM, procurement, hiring, etc. Script Maintenance Maintain existing Apps Scripts, troubleshoot bugs, and manage version control and deployment. Dashboard Creation Create real-time dashboards using Google Sheets to track KPIs and operational data. Team Training & Documentation Support internal teams in understanding and using scripts. Create clear documentation and usage guides. System Integration Connect Google Sheets with third-party tools (like Zoho, Google Forms, etc.) using Apps Script or APIs. Required Skills and Qualifications: Technical Skills: Proven experience as a Google Apps Script Developer and JavaScript. In-depth knowledge of Google Workspace applications (Sheets, Docs, Forms, Gmail, Calendar, Drive) and their respective APIs. Strong hands-on experience automating Sheets workflows. Ability to understand and translate business requirements into technical solutions. Excellent problem-solving skills and attention to detail. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 2–4 years of experience with Google Apps Script, JavaScript, and Google Workspace tools. Experience creating dashboards and reports in Sheets. Comfortable working independently with minimal supervision. Bonus: Knowledge of APIs, Make.com, or Zapier. About Anarvah Anarvah is a nutraceutical and functional foods brand. We specialize in sourcing, curating, and packaging lab-tested, quality-assured ingredients and wellness products under our own brand. We’re building a new-age nutraceutical company that blends ancient Indian wisdom with modern scientific validation. From sourcing FSSAI and GMP-certified ingredients to offering export-ready formulations, we aim to be the most trusted brand in clean-label wellness. What We Offer Competitive salary and performance-based incentives. A collaborative work environment focused on innovation and growth. Opportunities for career advancement within a fast-growing organization.
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