Job
Description
Role Overview: As a Delivery Quality Assurance (DQA) Professional at Capgemini, your main responsibility is to ensure the setup, review, audit, and continuous improvements of quality processes within engagements. You will support engagement setups, facilitate smooth transitions from sales, and ensure that both Capgemini and contractual requirements are met. Your role involves defining and adapting processes and process assets according to the needs of business units, accounts, and engagements to establish a standard way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and providing inputs for Delivery Governance will be part of your daily tasks. Additionally, you will collaborate with client teams, support client or third-party audits, and drive improvements at the engagement/account level using methodologies like Six Sigma and Lean. Providing consulting services in areas such as Agile, Service Management, and Lean to engagements, accounts, and clients will also be a key aspect of your role. You may also contribute to the sales/bid process by offering insights related to Capgemini processes, Delivery Governance, process assets, and platforms. Key Responsibilities: - Plan and manage the setup, execution, reviews, process improvements, process definition, and adaptation of process assets - Provide delivery governance support for 5-6 engagements - Enable sales through stakeholder management - Demonstrate skills in competencies such as Active Listening, Adaptive Thinking, Analytical Thinking, Assertiveness, Attention to Detail, Business Agility, Change Management, Conflict Management, Continuous Improvement, Decision-Making, Emotional Intelligence, Financial Control, Influencing, Innovation, Managing Difficult Conversations, Negotiation, Proactiveness, Problem Solving, Project Governance, Project Management, Project Planning, Project Reporting, Project Tracking, Relationship-Building, Risk Assessment, Risk Management, Scope Management, Stakeholder Management, Strategic Governance, Strategic Thinking, Team Management, Time Management, Unified Project Management (UPM), and Unified Service Management (USM). Qualifications Required: - Strong background in quality assurance and process improvement - Experience in engaging with clients and supporting audits - Knowledge of methodologies such as Six Sigma and Lean - Excellent communication and stakeholder management skills - Ability to drive continuous improvement initiatives - Proficiency in project management and governance (Note: No additional details of the company were mentioned in the provided job description.) Role Overview: As a Delivery Quality Assurance (DQA) Professional at Capgemini, your main responsibility is to ensure the setup, review, audit, and continuous improvements of quality processes within engagements. You will support engagement setups, facilitate smooth transitions from sales, and ensure that both Capgemini and contractual requirements are met. Your role involves defining and adapting processes and process assets according to the needs of business units, accounts, and engagements to establish a standard way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and providing inputs for Delivery Governance will be part of your daily tasks. Additionally, you will collaborate with client teams, support client or third-party audits, and drive improvements at the engagement/account level using methodologies like Six Sigma and Lean. Providing consulting services in areas such as Agile, Service Management, and Lean to engagements, accounts, and clients will also be a key aspect of your role. You may also contribute to the sales/bid process by offering insights related to Capgemini processes, Delivery Governance, process assets, and platforms. Key Responsibilities: - Plan and manage the setup, execution, reviews, process improvements, process definition, and adaptation of process assets - Provide delivery governance support for 5-6 engagements - Enable sales through stakeholder management - Demonstrate skills in competencies such as Active Listening, Adaptive Thinking, Analytical Thinking, Assertiveness, Attention to Detail, Business Agility, Change Management, Conflict Management, Continuous Improvement, Decision-Making, Emotional Intelligence, Financial Control, Influencing, Innovation, Managing Difficult Conversations, Negotiation, Proactiveness, Problem Solving, Project Governance, Project Management, Project Planning, Project Reporting, Project Tracking, Relationship-Building, Risk Assessment, Risk Management, Scope Management, Stakeholder Management, Strategic Governance, Strategic Thinking, Team Management, Time Management, Unified Project Management (UPM), and Unified Service Management (USM). Qualifications Required: - Strong background in quality assurance and process improvement - Experience in engaging with clients and supporting audits - Knowl
