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Capgemini
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Delivery Quality Assurance Professional

Delivery Quality Assurance Professional

Capgemini

3 - 7 years

0 Lacs

kolkata west bengal

Posted:3 days ago| Platform: Shine logo

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Skills Required

change management conflict management continuous improvement emotional intelligence financial control innovation negotiation problem solving project governance project management project planning project tracking risk assessment risk management scope management stakeholder management strategic thinking team management time management active listening adaptive thinking analytical thinking assertiveness attention to detail business agility decisionmaking influencing managing difficult conversations proactiveness project reporting relationshipbuilding strategic governance unified project management upm unified service management usm

Work Mode

On-site

Job Type

Full Time

Job Description

As a Delivery Quality Assurance (DQA) Professional, you play a crucial role in ensuring the setup, review, audit, and continuous improvement of quality within engagements. Your responsibilities include supporting engagement setup, facilitating a smooth transition from sales, and addressing both Capgemini and contractual requirements. You will define and adapt processes and process assets according to BU/account/engagement needs to establish a standard way of working. Monitoring engagement execution through regular reviews and tracking planned activities will be essential. Additionally, you will provide inputs, analysis, early alerts, and suggest potential mitigation actions to aid Delivery Governance. Interacting with Client teams, supporting Client or third-party audits, and collaborating to identify and drive improvements at engagement/account levels will also be part of your role. Furthermore, you will offer consulting services in areas such as Agile, Service Management, Six Sigma, Lean, etc., and assist in the sales/bid process by providing relevant inputs related to Capgemini processes, Delivery Governance, process assets, and platforms. **Key Responsibilities:** - Plan and manage setup, execution, reviews, process improvements, process definition, and adaption of process assets - Provide delivery governance support for 5-6 engagements - Assist in sales enablement and stakeholder management **Qualifications Required:** - Active Listening - Adaptive Thinking - Analytical Thinking - Assertiveness - Attention to Detail - Business Agility - Change Management - Conflict Management - Continuous Improvement - Decision-Making - Emotional Intelligence - Financial Control - Influencing - Innovation - Managing Difficult Conversations - Negotiation - Proactiveness - Problem Solving - Project Governance - Project Management - Project Planning - Project Reporting - Project Tracking - Relationship-Building - Risk Assessment - Risk Management - Scope Management - Stakeholder Management - Strategic Governance - Strategic Thinking - Team Management - Time Management - Unified Project Management (UPM) - Unified Service Management (USM),

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Delivery Quality Assurance Professional