Skill required:
Procure to Pay - Accounts Payable Processing
Designation:
Delivery Operations Associate Manager
Qualifications:
Any Graduation
Years of Experience:
10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications.
- Manage process documentation so that it is accurate and up to date; follow up and track changes.
- Manage compliance with internal control requirements
- Bachelor’s degree in finance required
- Minimum of 10+ years’ Experience in Finance & Accounting (PTP) process and minimum of 5+ years of team / people management experience.
- Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
- Knowledge of legal and regulatory requirements related to collections, including fair debt collection practices
- Strong interpersonal skills, with the ability to build and maintain positive relationships with clients, Team, and colleagues.
- Ability to handle sensitive, confidential information
- Experience of working on SAP/Oracle ERP’s What are we looking for?
- Daily operational performance management and meet targets including Service Level Agreements with client.
- Supervise the daily operation of PTP process.
- Set team performance expectations, reinforcing goals, implement continuous improvement initiatives to streamline processes, and strengthen controls to achieve Business goals.
- Responsible for productivity, team volume management, leave planning, business continuity and succession planning
- Support team to function in a hybrid physical-virtual and multi-cultural environment
- Forecast and maintain a staffing plan and consistently manage operational risk at process level
- Provide direction and managerial oversight for all activities within one’s functional area
- People developer, build up team succession and keep the delivery continuously.
- Act as a clear escalation route to the client for service-related issues and facilitate resolution of issues. Perform RCAs analysis.
- Support Ad Hoc contractual projects for the client in line with the nominated project team.
- Working closely with Global Collections Manager to ensure gaps are identified and closed with client agreement.
- Operational Expertise: Proven experience in sound operations management, including SLA management, to ensure seamless delivery of services.
- Client-Focused: Excellent client interaction skills, with the ability to build strong relationships and provide top-notch customer service.
- Communication Skills: Fluent English skills, both oral and written, to effectively communicate with clients and teams.
- Attention to Detail: Meticulous attention to detail to identify and resolve issues promptly, ensuring high-quality service delivery.
- Adaptability & Problem-Solving: Ability to work under pressure, solve urgent matters, and adapt to change
- Excellent interpersonal and communication skills
- Strong commitment to working with teams
- Providing excellent customer service
- Ability to work in a multicultural and diverse environment
- A natural ability to adapt to change
- Experience in managing unstructured problems
- Problems within this role are typically service related for the client. Problems can occur daily and can range from small client requests through to large service issues.
- For contractual problems – Experience in managing unstructured problems, particularly service-related issues, and working closely with SDL Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person requires understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor or team leads
- Generally interacts with peers and/or management levels at a client and/or within Accenture
- The person should require minimal guidance when determining methods and procedures on new assignments
- Decisions often impact the team in which they reside and occasionally impact other teams
- Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
