Role Description
Job Overview:
We are looking for a highly motivated and experienced
Delivery Manager
to oversee and drive successful delivery of programs and projects across complex engagements. The ideal candidate will have in-depth knowledge of project management methodologies, strong financial and risk management skills, and a strategic mindset focused on outcomes and EBITDA improvement. The role demands a high degree of leadership, stakeholder management, and cross-functional coordination to ensure high-quality, timely, and cost-effective delivery.
Roles And Responsibilities
Project Planning & Execution
- Lead project/program initiation and kick-off activities.
- Develop and manage comprehensive project schedules, program plans, and release roadmaps using tools like Smartsheet.
- Ensure successful execution and delivery aligned with timelines, scope, and budget.
Governance & Risk Management
- Implement governance frameworks, processes, and compliance mechanisms to guide project execution.
- Proactively identify, assess, and manage risks using RAID (Risks, Assumptions, Issues, Dependencies) methodology.
Financial Management & Forecasting
- Create accurate budget forecasts and perform ongoing financial monitoring.
- Track and report on financial metrics such as Planned Value (PV), Earned Value (EV), and Actual Cost (AC) for fixed bid projects.
- Drive revenue and burn management aligned with Earned Value Management (EVM) principles.
Vendor & License Management
- Manage software licensing, procurement, and vendor relationships.
- Ensure timely dispute resolution, invoicing, and payment cycles.
EBITDA Improvement
- Design and execute initiatives aimed at improving EBITDA by driving operational efficiency, cost optimization, and sustainable profitability.
Contract Management
- Participate in the drafting and review of Statement of Work (SOW) and Project Initiation Plans (PIP).
- Understand contractual terms to ensure compliance and mitigate risks.
Leadership & Communication
- Demonstrate strategic thinking and a holistic approach to problem-solving.
- Lead cross-functional teams with clarity, purpose, and drive.
- Communicate effectively with internal teams, stakeholders, and clients at all levels.
People Management
- Mentor, develop, and motivate team members to deliver peak performance.
- Build a high-performance culture through effective leadership and engagement.
Must-Have Skills
- Proven experience as a Delivery Manager or similar role managing large-scale IT or transformation projects.
- Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).
- Proficiency in project planning tools like Smartsheet or MS Project.
- Expertise in risk and issue management using RAID.
- Hands-on experience with financial management and EVM metrics (PV, EV, AC).
- Strong skills in vendor/license management and procurement.
- Demonstrated ability in preparing and managing SOWs and contracts.
- Excellent communication and stakeholder management skills.
- Leadership abilities with a go-getter mindset and decision-making capability.
- Strong strategic and holistic thinking.
Good-to-Have Skills
- PMP, PRINCE2, or other project management certifications.
- Experience working on digital transformation programs.
- Familiarity with ERP or enterprise-level platforms.
- Exposure to EBITDA improvement planning and strategic finance.
- Background in managing offshore/onshore delivery models.
- Experience working in fixed bid and outcome-based contract environments.
Skills
Project Management,Project Delivery,Service Management,Financial Management