Skill required:
Talent Development- Instruction Design - Learning Delivery Instruction
Designation:
Delivery Lead Manager
Qualifications:
Any Graduation
Years of Experience:
13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
o Identify learning-related issues such as content sequencing, flow of information and relevancy of media o Evaluate materials to ensure that learning objectives have been met and appropriately satisfy performance gaps. o Review deliverables for completeness, compliance with standards, and consistency with the detailed design; prepare materials for manager review o Create test plan; lead course usability, testing and implementation of corrective actions o Provide oversight on content revisions given feedback from internal and client reviewers or stakeholders, manage work effort to maintain scope
- Support training solutions development process o Coordinate project activities between all disciplines including media, technology, project management, client onsite or business interlock and delivery teams o o Identify continuous improvement areas based on lessons learned; modify process steps as appropriate for client situation with direction from manager o Collaborate with team, peers and Subject Matter Experts (SMEs) via professional communication channels to maintain relationships o Monitor course assessment results against expected service level agreements
- Lead project initiatives o Manage smaller learning asset development projects (those with less risk and/ or complexity as defined by the Project Manager) o Estimate effort (cost or output hours), create the approach and timeline, create the resource plan and schedule o Develop and execute project communication plan o Facilitate interactions between the development, technical and media teams to ensure clear communications between all groups Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals. Participate in client sponsor agreement for small projects/ parts of overall curriculum program (as needed). o Identify detailed learning objectives for each course based on business drivers and performance goals; map course content to appropriate learning objectives o Facilitate project kick-off meeting with internal team to build understanding of the client and project; set expectations with team based on individual development plans and course schedule
- Execute training solutions production on all types of development projects o Facilitate development of course content and media requirements according to project workplan and schedule o Oversee integration of content into learning product based on conceptual design What are we looking for?
- Assume design leadership responsibilities by assisting in creating recommendations for course design based on preliminary or conceptual design information o Create initial conceptual designs (based on proven instructional theory) that meet business requirements. o Complete detailed designs based on high-level module designs. o Develop instruction modules and materials based on design specifications. o Conducts audience and needs analyses to confirm appropriateness of learning objectives o Set direction for the reflection, coaching, delivery and performance support strategy o Define field trial and acceptance test approaches based on client needs and schedule o Determines how to capture feedback and how SMEs will review or participate in field trials o Facilitate content gathering from Subject Matter Experts to create course design
- Ensure overall quality, integrity, organization and execution of the learning design meets agreed-to quality criteria and business objectives. o Create detailed workplan for each effort based on defined budget and resource plan o Confirm client subject matter expert agreement of detailed schedule and involvement throughout process, set expectations for remainder of effort.
- Complete project administration tasks o Provide coaching to team members regarding topics such as CDC process, quality metrics and professional behaviors. o Report status including estimates to complete work; identify potential risks and recommendations for mitigation. o Request feedback related to deliverables and own and team performance, suggest and execute action items. o Knowledge of advanced instructional design techniques and topics, adult learning theory, and web-based development tools o Strong written communication skills - working knowledge of editorial requirements– grammar and instructional design of materials; attention to detail to ensure quality o Advanced oral communication skills - ability to facilitate client SMEs and sponsor discussions to set expectations and ensure appropriate involvement o Must be skilled in several instructional approaches (web-based, instructor-led, or virtual instructor-led training) o Knowledge of Microsoft Office (Word, PowerPoint, Excel and MS Project) o Ability to plan and estimate tasks; knowledge of project management tools including workplanning and resource scheduling o Advanced knowledge of issue identification and problem-solving tools Roles and Responsibilities:
- In this role you are required to identify and assess complex problems for area of responsibility
- The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
- Requires adherence to strategic direction set by senior management when establishing near-term goals
- Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
- Some latitude in decision-making in involved
- you will act independently to determine methods and procedures on new assignments
- Decisions individual at this role makes have a major day to day impact on area of responsibility
- The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts, Any Graduation
