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Career Tree Hr Solutions
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Customer support: Executive

Customer support: Executive

Career Tree Hr Solutions

1 - 5 years

|

0 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

Customer support Administration Handling Customer Queries Email Solving Queries Inbound Calls Calls Calling Voice Process Outbound Calling Customer Relationship Outbound Calls Handling Escalations Complaints Customer Queries Customer Handling Logistics crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support

preethi@career-tree.in

Conduct market research Identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking and social media.
Creating policies and procedures.
Set up meetings with potential clients and listen to their wishes and concerns.
Prepare and deliver appropriate presentations on products and services.
Create frequent reviews and reports with sales and financial data.
Ensure the availability of stock for sales and demonstrations.
Attend industry events, trade shows, and networking functions to promote the company and its services locally and outstation.
Negotiate/close deals and handle complaints or objections.
Create training materials, including presentations, handouts and online resources.
Collaborate with subject matter experts to ensure training content is accurate and up to date.

Qualifications:

Bachelors degree in business, Marketing, or a related field.
3 to 5 years of experience in business development or sales, preferably in warehouse and Logistics industry
Proven track record of meeting or exceeding sales targets.
Strong communication and negotiation skills.
Excellent interpersonal skills and the ability to build rapport with clients.
Proficient in CRM software and Microsoft Office Suite.
Self-motivated, results-oriented, and able to work independently.
Age should be less than 45 years.

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Career Tree Hr Solutions

Career Tree Hr Solutions

Human Resources

Metropolis

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