13 Calls Jobs
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0.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job description !! Teleperformance is hiring for Gurugram location. Calling out to all candidates residing in DELHI/Gurugram !! DOJ - Immediate Joiners Job Description :- International Voice Process Job Role - Customer Support Job Location - Gurgaon, Sector 19 Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 Salary : Freshers - 27k in hand & 31k CTC Experienced - 32k in hand & 36k CTC Work From Office Preferred candidate profile :- Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Gr...
Posted -1 days ago
0.0 - 2.0 years
Noida, Gurugram, Delhi / ncr
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 1 day ago
1.0 - 3.0 years
Gurugram
On-site
Process Flight sales calls - Meta calls like kayak, cheapflights Both Side Cabs no meals Shift time : 7 PM to 4 AM & 4 AM to 1 PM Rotational Off 5 days working 7th of the month Minimum relevant exp: 1 year in travel with knowledge of Amadeus salary 40k to 55k First round telephonic Second round F2F Interested folks can Drop CV to 8670277458/resumescs6@gmail.com
Posted 5 days ago
1.0 - 3.0 years
Noida, Delhi, Ghaziabad
On-site
Hiring For US Travel Customer Service ( Voice Process ) Minimum 1 Year Experience In US Travel ( Amadeus , GDS ) Location - Gurugram Night Shift Salary Upto 45k Excellent Communication Skills Drop Your CV 7011890554
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Domestic BPO Voice Process Handle Inbound & Outbound Voice Process Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali Req. Salary: 16,000 in-hand Freshers Welcome Easy selection Process Required Candidate profile Qualifications: HSC pass Languages: Tamil, Telugu, Malayalam, Kannada, Bengali To Apply..? To schedule your interview call or whatsapp HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call Contact or send Resume Required Candidate profile Any Graduate(FRESHER ) Prefferd location Chennai Tamil and Basic English Need immediate joiner Contact or send Resume to Perks and benefits ESI PF INCENTIVE
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call Contact or send Resume to HR:(7358179139) Required Candidate profile +2,Any Graduate FRESHER Location: Chennai Tamil and Basic English, Hindi, Telugu, Kannada, Malayalam Need immediate joiner Contact or send Resume to HR PARVATHI:(7358179139) Perks and benefits ESI PF INCENTIVE
Posted 2 weeks ago
1.0 - 6.0 years
Gurugram
On-site
Dear Candidates, We are hiring Customer Support Executive to join our CS team. The ideal candidate will be responsible for handling feedback calls, managing existing passenger (pax) calls, resolving their queries efficiently, coordinating data updates with the Changes Team, and managing chargeback documentation and tracking. Salary 35k - 45k + Travel Allowance Key Responsibilities: Conduct feedback calls with passengers to gather insights and ensure satisfaction. Handle existing pax calls, addressing concerns and providing timely resolutions. Resolve customer queries through phone or email in a professional and courteous manner. Coordinate with the Changes Team to manage and update customer ...
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Customer Support Executive Requirement: - SVAR 65 - Grad with 1 year calling experience or HSC with 3 years calling experience - Salary: 35,000 CTC / per month - Easy Selection Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Vaibhavi - 7030024179 Perks and benefits Career Growth Opportunities With High Salary
Posted 3 weeks ago
2.0 - 4.0 years
Gurugram, Delhi, Faridabad
On-site
Hiring: Travel Sales Executive (Car Rental Process) We are looking for an experienced Travel Sales Executive for the Car Rental Process. Location: Gurgaon Salary: Up to 50K (Based on experience) Shift: (Mention shift if needed) Cabs: Available Requirements: Experience in travel sales (Car Rental preferred) Excellent communication skills Should have PPC knowledge Ability to handle customer queries and close sales Interested candidates, please drop your CV: 7011890554
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Lead Generation - Voice Process (Linguistic) Salary: 16K - 20K in-hand Languages: Tamil, Telugu, Malayalam, Kannada, Bengali Shift: 8:00AM to 8:00PM - any 9 hrs Week Off: 1 Rotational week off. Rounds:HR , Amcat , OPS Required Candidate profile Qualifications: HSC pass To Apply..? To schedule your interview call or whatsapp HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity
Posted 3 weeks ago
2.0 - 6.0 years
Gurugram, Delhi, Ghaziabad
On-site
Hiring Airline Sales (PPC Calls) We have started Airline Calls and are now open to PPC candidates Requirements: Minimum 1+ year relevant experience in ppc Sales Salary: Up to 60,000 Location - Delhi Cabs: No Meals: One-time home-cooked meal provided Shift Timing: 8:00 PM 5:00 AM Working Days: 5 Days Working Rotational Offs Interested candidates can share their CV. 7011890554
Posted 4 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Process: Customer Support Executive Requirement: - SVAR 65 - Grad with 1 year calling experience or HSC with 3 years calling experience - Salary: 35,000 CTC / per month - Easy Selection Required Candidate profile Qualification: HSC Pass to Any Graduate Address: Opp Maxus Mall, Bhayandar West Apply Now, For More Information, Contect: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunities With High Salary
Posted 4 weeks ago
Exploring Calls Jobs in India
The calls job market in India is thriving with numerous opportunities for job seekers looking to start or advance their career in this field. Calls jobs encompass a wide range of roles, including customer service representatives, telemarketers, call center agents, and more. These roles are essential for businesses to maintain communication with customers and clients, making them an integral part of various industries.
Top Hiring Locations in India
- Bangalore
- Mumbai
- Delhi
- Pune
- Hyderabad
These cities are known for their booming call center industry and actively hire professionals for calls roles.
Average Salary Range
The average salary range for calls professionals in India varies based on experience and location. Entry-level positions may start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-8 lakhs per annum.
Career Path
A career in calls typically progresses from entry-level roles such as Customer Service Representative to more senior positions like Team Leader, Operations Manager, and ultimately, Call Center Director.
Related Skills
In addition to calls skills, professionals in this field are often expected to have strong communication skills, problem-solving abilities, customer service orientation, and proficiency in relevant software tools.
Interview Questions
- What motivated you to pursue a career in calls? (basic)
- How do you handle difficult customers or clients? (medium)
- Can you walk us through a challenging call you've handled in the past and how you resolved it? (medium)
- How do you prioritize your tasks in a fast-paced call center environment? (medium)
- What strategies would you use to upsell a product or service to a customer? (medium)
- Explain the importance of active listening in a calls role. (basic)
- How do you stay motivated during long hours of calls? (basic)
- Share a time when you had to de-escalate a tense situation with a customer. (medium)
- How would you handle technical issues during a call with a customer? (medium)
- Describe a time when you went above and beyond to provide excellent customer service. (medium)
- How do you ensure accuracy in documenting call details and customer interactions? (basic)
- What tools or software are you familiar with for managing calls efficiently? (basic)
- How do you handle high call volumes without compromising quality? (medium)
- Explain a situation where you had to collaborate with team members to resolve a customer issue. (medium)
- What do you think are the most important qualities for a successful calls professional? (basic)
- How do you adapt your communication style when interacting with different types of customers? (medium)
- Describe a time when you had to follow a strict script during a call. How did you personalize the interaction? (medium)
- How would you handle a situation where a customer requests a refund for a product or service? (medium)
- What steps would you take to ensure customer satisfaction after a call? (basic)
- How do you handle stress and pressure in a high-volume call center environment? (medium)
- Explain the role of empathy in building rapport with customers. (basic)
- How do you handle confidential information shared by customers during calls? (medium)
- Share your experience with using CRM software for managing customer interactions. (basic)
- How do you stay updated on product/service information to provide accurate assistance to customers? (basic)
Closing Remark
As you prepare for interviews in the calls job market in India, remember to showcase your communication skills, problem-solving abilities, and customer service orientation. With the right preparation and confidence, you can excel in this field and advance your career successfully. Good luck!
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