345 Calls Jobs

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Process Associate Order Management - Health Care (Voice), you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

International voice process - B2C Required - minimum 18months exp in int process CTC - Upto 5LPA Location - Noida WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Job Purpose : To ensure that all client coordination responsibilities are completed accurately and deliver with high quality and promptly to improve customer satisfaction. Responsibilities & Duties: To fix appointments and resource scheduling To do reconfirmation, cancellation and rescheduling of appointments To responding to client queries and guide them towards the solutions To make forward bookings of clients appointment and ensure consumptions To capture client details in software and update the same when required To ensuring the forms of clients are available at the front desk before the start of the day To ensure saleable and consumable products are maintained without any discrepancy To maintain register for petty cash, products To ensure self-discipline, proper billing and grooming standards are met Candidate Profile: Should possess 2 to 4 years of experience in client servicing Should have a flair of client servicing Should possess excellent communication and presentation skills Should possess excellent energy levels and the ability for multi-tasking Passion towards direct customer servicing and customer Interaction

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Process Associate Order Management - Health Care (Voice), you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

As Delivery Practitioner, you are responsible for transaction processing In Outsourcing Industry for some Transaction processing/Data Entry/Insurance Verification in Operations. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Responsibilities Should have healthcare domain basis knowledge Patient/Payor Authorization knowledge/experience will be preferred Ensure client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 0-1-year work experience in healthcare domain Ability to handle queries through calls and Email follow-ups Willingness to perform job role in shifts as required Good Communication Skills with fluency Ability to work under pressure situations Preferred technical and professional experience Proficient in Microsoft Office applications Experience in handling queries via calls and emails is highly desired Follows procedures, comfortable in adapting to transformation within business unit You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge marketing trends Ambitious individual who can work under their own direction towards agreed targets/goals. Ability to manage change and be open to it good time management and an ability to work under stress Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

*12th/10*3yr diploma/Graduate{arrears accepted} *min 6 months exp into international voice is must *Night shift *sal-3.5LPA *night shift *5days/2 days off *2 way cab *notice period 1 months is accepted *chennai jeevitha HR 9940812026/8925733223

Role & responsibilities The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed Desired Skills Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for Lumen customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Preferred candidate profile

Technical Support/Service Desk Specialist WHO- 5 Days working Location: Bangalore/Pune CTC: Up to 6 LPA Min. 1 years of experience in International Technical Support (Voice) Any Graduate (Mandatory) Notice- Immediate Contact -9119205824 (HR Sarthak)

SUMMARY Job Title: Business Development Executive Job Description: We are looking for a dynamic and result-oriented Business Development Executive to drive sales by engaging with interior designers, contractors, and other industry professionals. The ideal candidate will play a key role in establishing long-term relationships, promoting our high-quality plywood products, and ensuring a consistent flow of business. Key Responsibilities: Connect with interior designers, contractors, architects, and builders to promote our products. Develop and maintain strong relationships to generate regular business opportunities. Conduct product presentations and demonstrations to showcase the quality and benefits of our plywood. Negotiate deals, close sales, and ensure customer satisfaction. Stay updated with industry trends and market demands to provide valuable insights. Collaborate with the internal team to ensure smooth order processing and timely delivery. Requirements Location: South Kolkata (Work from Office) Preferred Candidates: South or Central Kolkata Experience: Min. 1 year in International Voice Support (Sales) Qualification: Any Graduate (CBSE/ICSE background preferred) Shift: Day Shift Salary: Competitive, based on experience Key Requirements: Excellent English communication (spoken & written). Strong sales, persuasion, and negotiation skills. Comfortable working in a fast-paced environment. Benefits Salary- Upto 25k in hand +PF 10am-7pm shift Monday to Saturday working. Sunday fixed off Job Location : South Kolkata

Key Responsibilities: 1.Conduct outbound prospecting via cold calls, emails, LinkedIn, and other channels to generate qualified leads 2.Qualify leads based on defined criteria and schedule appointments for the sales team 3.Meet or exceed weekly and monthly KPIs related to outreach, meetings booked, and lead conversions 4.Stay up to date on the companys products/services and industry trends 5.Research and identify potential clients and key decision-makers in target companies Required Qualification: 1. Bachelor’s degree in business, Marketing, IT, or a related field 2.1–3 years of experience in a similar sales role; preference given to those with prior experience in IT sales 3.Strong verbal and written communication skills 4.Familiarity with CRM tools and sales outreach platforms

Job Summary: We are looking for an enthusiastic and customer-focused Telecaller to join our team. The successful candidate will be responsible for making outbound calls to potential or existing customers, answering inquiries, and maintaining customer satisfaction. The goal is to help the company grow by bringing in customers and developing business. Key Responsibilities: Make outbound calls to prospective customers. Answer incoming calls and handle customer inquiries. Provide information about products/services and their benefits. Follow up on previous interactions or leads. Maintain a record of calls, leads, and feedback in the CRM system. Meet daily, weekly, and monthly call and conversion targets. Handle customer complaints and provide appropriate solutions. Build strong relationships with customers to encourage repeat business. Role & responsibilities Preferred candidate profile

**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Samreen On -7975182215 / 9964080000 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Samreen On -7975182215 / 9964080000 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Samreen On -7975182215 / 9964080000 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Samreen On -7975182215 / 9964080000 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Samreen On -7975182215 / 9964080000 or visit jobshop.ai to explore other open positions with us

Hiring for a VOICE process 12th pass or graduate with 01 year of nay experience will work GET A FLAT 34k inhand..... plus BOTH SIDE FREE CABS Grugaon location For faster response WHATSAPP cv to HR 79827 39499 Required Candidate profile The person shoud have good communication skills as it is a VOICE process you will get a flat saalry of 34k inhand plus both side free cabs no limit on salary hike

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

Roles and Responsibilities Identify customer needs through effective communication and provide solutions accordingly. Follow up with existing customers to ensure satisfaction and resolve any issues that may arise. Maintain accurate records of all interactions with customers. Preferred candidate profile Ability to multitask Only Female Employee preferred

Responsibilities: 1.calling 2.Make Outbound calls to prospective customers to promote products and services 3.Maintain customer records 4.Client relation

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)