Summary
Position Summary
Customer Strategy & Applied Design | Sales Strategy – Consultant – Life Sciences
THE TEAM
The
Customer & Marketing offering portfolio
integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.
Customer Strategy and Applied Design
(CS&AD) offering, as part of Customer & Marketing portfolio, helps companies address the entire range of top management challenges including pursuing new growth opportunities, customer engagement and service strategies, channel strategies, sales strategies and pricing strategies.
Deloitte’s Sales Strategy team
within CS&D helps clients uncover the optimal sales strategies required to drive topline (sales enhancement, customer growth, customer experience enhancement) and bottom-line improvements (operational efficiencies across people, process and technology).The
USI Sales Strategy team
works in close collaboration with US teams to implement best-in-class solutions that generate significant impact for its clients. The team includes recognized thought leaders and specialists in areas such as sales strategy and planning, sales quota and territory design, salesforce incentive structure, partner strategy and activation, channel strategy, sales orchestration and enablement, customer and sales digital experience, customer journey mapping, and omni-channel strategy etc. and collective experience base built from the delivery of multiple projects across a wide range of industry settings.
WORK YOU’LL DO
We are seeking a dynamic and results-driven Consultant to join our Life Sciences (Pharma and MedTech) practice within the Sales Strategy team. As a Sales Strategy practitioner aligned to the Life Sciences industry, you shall be responsible for working alongside CXOs and LS Sales Leaders in defining the future of the sales and engagement strategy to drive profitable growth. In the process you shall identify the operational capabilities and technologies required for optimal sales organization. As part of your role, you may be required to including, but not limited to:
- Assess clients’ sales organizationand capabilities and ideate the future of customer engagement
- Help companies maximize the return for their digital sales enablement and sales operations infrastructure investment
- Work with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)
- Provide best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
- Offer end-to-end solutions including process analysis and design, requirements planning, analytics support, and administration support
- for LS clients by developing evaluation criteria, scoring frameworks, and demo scenarios
- through process redesign and actionable, data- driven insights from sales performance assessment
- across people, process and technology to get to future state, including feasibility model/business case
You will drive commercial growth by supporting colleagues with practice development & eminence and acting as a key topic content lead for proposals or other business development work in the Sales Strategy space.You will also contribute towards building Sales Strategy expertise within Deloitte and increase firm’s external profile by creating new solutions and methodologies, publishing ideas and thought leadership, and building repeatable toolkits for use by project teams.
Required Experience And Skills
Deloitte is looking for an Experienced Practitioner aligned to the Life Sciences industry
to assist LS clients with building CRM and customer engagement capabilities that helps them better understand the current state engagement orchestration gaps and define the future state of their customer engagement functions. The ideal candidate shall possess deep content expertise around areas of Life Sciences CRM and digital sales technology tools along with strong industry experience and good analytical skills to be part of the Sales Strategy practice.
- : Experience in strategy consulting from consulting firms, Big 4 firms, Pharma/MedTech companies, Functional expertise with CRM vendors (like Veeva/Salesforce), experience within the sales strategy and customer engagement departments
- : across Life Sciences (Pharma/MedTech) or Healthcare required. Demonstrated understanding of the adoption and usage of CRM technology and its impact to future operating models and organizational structures preferable
- : Managing the pace and delivery of projects including coordination with key project stakeholders, reporting key findings and contributing to the wider business unit through business development, knowledge sharing and other activities
- : Familiarity and experience working with Life Sciences/MedTech/Healthcare CRM technologies (e.g., Veeva, Salesforce), exposure to digital and emerging technologies including AI, agentic systems, cloud, and agile transformation, and understanding of technology architecture
- : A strong foundation in delivering actionable, data-driven insights with good exposure on complex data sets, performing quantitative analysis and research (primary and secondary); synthesizing and presenting insights and recommendations from data
Required Qualifications
- MBA from a premier school in India or abroad
- 2 to 3 years of relevant work experience for consultants
Preferred Qualification
- Exposure to working in non-India Geographies (preferably the US) and/or interacting with global stakeholders
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people experience learning same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 309568
