878 Crm Management Jobs - Page 31

Job Title: Sales Executive (Telecaller) Location: Gurgaon (Work from Office) Company: MyHealthBuddy About Us: MyHealthBuddy is India's leading online health coaching platform, helping 75,000+ women transform their health through evidence-based coaching. We are now expanding our operations and looking for a proactive Telecaller to join our team in Gurgaon. Key Responsibilities: • Make outbound calls to potential clients who have shown interest in our services • Explain MyHealthBuddys coaching programs clearly and confidently • Handle queries, objections, and concerns with empathy and clarity • Maintain call logs, follow-up schedules, and client records • Coordinate with sales and coaching teams for seamless conversions • Meet daily/weekly calling and conversion targets Requirements: • Excellent communication skills in English and Hindi • Confident, polite, and persuasive personality • Minimum 1 year of experience in telesales or customer service preferred • Basic computer and CRM handling skills • Passion for health, fitness, and helping people is a plus! What We Offer: • Competitive salary + incentives based on performance • A supportive, wellness-focused work environment • Training and growth opportunities in the health & fitness industry

Role: Tele Sales and Operations Location: HSR Layout, Bangalore CTC: 4 - 5 LPA Experience: 1- 2 years Languages: Kannada, Malayalam, Telugu and English Type: Full-time Key Responsibilities 1. Sales Calling Payment Failures Call users who dropped off during payment and quickly assist them in completing it. Handle UPI/card failures, partial payments, and webinar drop-offs with fast follow-ups. Resolve objections and guide users with clarity and speed to drive conversions. Maintain accurate and timely call logs, follow-ups, and recovery reports. 2. Webinar Operations Set up and manage webinars end-to-end Zoom links, rosters, group coordination, reminders with speed and zero delays. Troubleshoot live issues instantly and coordinate with speakers and connect with stakeholders in real-time. Own daily execution of sessions without needing reminders everything from backend prep to live management. Track attendance and drop-offs, and help generate basic performance dashboards — all with speed and accuracy. Requirements 1–2 years experience in telesales, calling, webinar support, or CRM ops. Fast executor — someone who takes ownership and finishes tasks without follow-ups. Strong communication in Hindi & English (regional language is a bonus). Comfortable with Google Sheets, Zoom, WhatsApp tools, and CRM workflows. Why Join Us? Learn by doing — across sales, webinars, and growth ops. Work in a fast-paced, outcome-driven team where speed and execution matter Opportunity to grow quickly based on performance.

Maintain and update CRM records regularly to ensure data accuracy and integrity. Track leads, opportunities, and customer interactions across platforms. Generate daily, weekly, and monthly reports for sales and management teams. Coordinate with sales, marketing, and customer success teams to ensure seamless customer journey management. Manage CRM automation workflows, lead nurturing, and drip campaigns. Identify gaps in CRM usage and suggest process improvements. Ensure proper segmentation and targeting for campaigns. Train and support internal teams on CRM best practices. Handle customer feedback and route issues to the appropriate departments.

To assist to collect the data from clients and verify as per the requirements. • Build a Database of Prospects • Update the daily sales funnel in Excel • Help with Cold Calling • Create, maintain and update the sales/proposals pipeline Required Candidate profile Bachelor’s degree in marketing or economics or science • A minimum of 1-year work experience in a similar role • Strong CRM discipline, the ability to accurately maintain pipeline

We are hiring a Sales Executive to manage online leads, enter them into our CRM, follow up consistently, and convert them into customers. The ideal candidate must be proactive, organized, and confident in closing deals through strong communication. Required Candidate profile Smart, confident communicator with sales focus. Must be organized, good at follow-ups, and able to convert online leads into loyal customers. CRM knowledge preferred but not mandatory.

* Manage & develop strong relationships with customers * Maintain all files & data in Excel & ***FarVision ERP*** * Excellent knowledge in - Excel - Word - Documentation * Freshers DO NOT Apply * Also READ Below . . Required Candidate profile Prefer * 5-10+ yrs exp * Real Estate exp * Know Customer lifecycle i.e. agreement, registration, documentation, payment, collections, Emi, bank letters, loan papers, etc. . 6 days / 10am-6:30pm

DTDC Express Ltd is looking for a Experienced Graduate candidate for the Role of Team Lead -CRM in Goregaon (E) location. To know more click on the below links - https://www.dtdc.in/index.asp Job Description: Location: Mumbai (Goregaon E) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Role: Team Lead CRM Overview: We are seeking an Team Lead CRM to join our dynamic department in the logistics division of our CRM department. The ideal candidate will be responsible for managing/leading the entire CRM Team including of 10-12 members and enhancing relationships with our key customers, ensuring their satisfaction with our logistics services, and addressing any concerns or issues they may have. This role requires strong team leading skills communication skills, attention to detail, and a customer-centric approach. Role & responsibilities Monitoring Revenue Growth, month on month for every customer 100% Retention & Up-gradation of the Category (B2B & B2C) Customer Satisfaction MBR/ QBR (KPI) Documentation, MIS followed by managing escalations cases Driving the Team to ensure to maintain on-time response to customers with 95% and above performance level from CRM Keep a tab on Down / Non-trading customers for incremental BIZ Support to the Sales team to achieve Regional Targets Team Handling(10-12 team members) / Escalations Preferred candidate profile Experience in the Courier industry Desirable. CRM Background / Customer interaction Having experience of handling team Graduates with 4 to 10 years of experience in the Courier/service industry in customer relations.

Lead and Manage a Sales Team Identify and Address Challenges Build a strong relationship with existing and potential clients Building strong relationships with key a/cs Analyzing market trends and competitors’ activities and formulating strategies

Job Title : Sales Development Representative (Female Candidates Only) Company Overview : HairOriginals is a renowned manufacturer and leading brand specializing in 100% human hair extensions in India. With a commitment to quality, innovation, and customer satisfaction, we have established ourselves as a trusted name in the industry. Our products are known for their premium quality, versatility, and superior craftsmanship, catering to a diverse clientele both domestically and internationally. Location: Gurugram, Haryana (On-site) Working Hours: 1:00 PM 10:00 PM Employment Type: Full-Time Compensation: Fixed + Performance-Based Incentives Preferred Candidates: Female professionals residing in Gurgaon, office cab would be provided for drop! Role Overview: We are seeking enthusiastic and driven female candidates to join our sales team as Sales Development Representatives. This role involves engaging with potential customers, understanding their needs, and guiding them through our product offerings. Key Responsibilities: Lead Engagement: Reach out to potential customers who have expressed interest through our website or other channels. Product Demonstrations: Conduct video consultations to showcase our products and understand customer needs. Appointment Scheduling: Coordinate home trials or visits to our experience center based on customer preferences. CRM Management: Maintain accurate records of customer interactions and feedback in our CRM system. Collaboration: Work closely with the sales and marketing teams to develop strategies for customer acquisition and retention. Market Research: Gather insights on customer preferences and market trends to inform sales strategies. Qualifications: Education: Pursuing or recently completed a degree in Business, Marketing, or a related field. Communication Skills: Excellent verbal and written communication abilities. Interpersonal Skills: Strong ability to build rapport with customers and team members. Tech-Savvy: Comfortable using video conferencing tools and CRM software. Motivated: Self-starter with a proactive approach to tasks and challenges. What We Offer: Professional Development: Gain valuable experience in sales and customer relationship management. Mentorship: Receive guidance and support from experienced sales professionals. Career Advancement: Opportunity to secure a full-time position based on performance. Inclusive Environment: Be part of a supportive team that values diversity and inclusion. Startup Culture: Experience the dynamic environment of a growing startup, offering significant learning and growth opportunities. Application Process: Interested candidates are invited to submit their resume at arpit@hairoriginals.com/admin@hairoriginals.com and a brief cover letter explaining their interest in the role. Shortlisted candidates will be contacted for an interview.

Role & responsibilities *Initiate outbound calls to leads provided by the company. *Introduce and explain the features of our billing application software. *Acquire a comprehensive understanding of the billing application software to userbase. *Clearly communicate the benefits and functionalities to potential clients. *Conduct follow-up calls to nurture leads and address any queries they may have. *Maintain a record of all interactions and feedback received. *Establish rapport with potential clients to understand their requirements. *Provide personalized assistance and guidance on utilising the application. *Assist clients in understanding how to use the billing application software. *Conduct Demo sessions over the phone/zoom call/google meet/anydesk to ensure effective usage. *Maintain accurate and detailed records of each call and client interaction. *Update the CRM system with relevant information.

Dynamic & detail-oriented candidate to support the execution of mktg. strategies & campaigns. Ideal candidate will coordinate for mktg. initiatives, assist in content creation, managing digital assets ensuring smooth operation of mktg. activities.

We are looking for a motivated Sales Executive to promote our CRM solutions remotely. The role involves generating leads, managing client relationships, and driving sales. Strong communication and negotiation skills are essential. Annual bonus

We are looking for an experienced Telecalling Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.

Job Title: Senior CRM Executive / CRM Manager Experience: 3-8 years Location: Lower Parel (HO) & Thane (Majiwada) Key Responsibilities: The CRM Resource is responsible for timely payment collection and follow-ups, maintaining accurate system entries, and systematic documentation. They will handle customer interactions with politeness and resolve grievances efficiently, while also preparing error-free agreements and coordinating legal requirements. The role involves smooth client handover processes, timely brokerage release, and maintaining client engagement through special wishes and updates. Additionally, they will ensure accurate reporting, data management, and coordination with the banking team for loan processing. Regular reporting to the CRM Head and maintaining MIS are essential. The ideal candidate must have excellent communication skills, attention to detail, and proficiency in CRM tools. Key Requirements: Graduation in any relevant field (Real Estate/Business/Management will be preferred). 3-8 years of experience in customer relationship management, with at least 1.5 years in an Individual Contributor role. Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders. In-depth understanding of CRM processes, including post-sales support, documentation, and customer onboarding. Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Proficiency in CRM tools and MS Office Suite. How to Apply: If you are passionate about customer relationship management and meet the above requirements, we would love to hear from you! Please send your resume to hr@nandivardhan.com / 9867006727or apply directly through Naukri.

Manage and maintain the CRM system Track analyze and report on customer interactions sales pipeline Develop and execute email/SMS campaign for lead nurturing and customer retention Ensure data accuracy and integrity by performing regular audit update

Job Title: Manager / Senior Manager - CRM Experience: 7+ Years Location: Bangalore, India Job Type: Full-time About Us: Royal Indraprastha Builders is a leading real estate company in Bangalore, known for its innovative approach and commitment to excellence. We provide top-notch real estate solutions to our clients, ensuring a seamless and satisfying experience. Join our dynamic team and be a part of our growth story. Job Summary: We are seeking a seasoned Senior Customer Relationship Manager (CRM) with over 15 years of experience in managing pre and post-sales operations in the real estate sector. The ideal candidate should have a holistic understanding of customer lifecycle management, strong command over CRM systems, and the ability to lead large teams. This individual will play a critical role in enhancing customer satisfaction, ensuring timely collections, managing escalations, and driving business relationships that support revenue goals. Key Responsibilities: Leadership & Team Management: Lead, mentor, and motivate a CRM team. Oversee end-to-end customer journey from booking to possession and post-handover service. Conduct regular team briefings, reviews, and bi-weekly performance meetings. Customer Lifecycle Management: Handle both Pre-sales (customer documentation, verification, agreement execution, bank loan support) and post-sales activities (payment follow-up, possession, issue resolution). Ensure timely communication like welcome letters, demand notes, payment reminders, and legal documentation. Prepare and monitor Sale Agreements, Construction Agreements, Sale Deeds, and related documentation. Escalation Handling & Issue Resolution: Manage and resolve complex customer queries and escalations with empathy and efficiency. Liaise with Legal, Technical, Finance, and other departments for cross-functional issue resolution. Ensure first-level resolution and track customer satisfaction metrics. Revenue Collection & Finance Coordination: Achieve monthly collection targets and reduce debtor days. Maintain payment receivable balance sheets and coordinate with the Accounts team for reconciliation. Calculate interest for delayed payments and ensure timely follow-ups. Process & Strategy: Implement and improve CRM processes, SOPs, and systems. Ensure all customer interactions align with brand guidelines and high service standards. Contribute to strategic planning, negotiation of contracts, and operational audits. Reporting & Compliance: Regularly report CRM KPIs, customer feedback, collection status, and escalation updates to senior leadership. Maintain data accuracy, system hygiene, and regulatory compliance across CRM tool. Client Engagement & Business Support: Support business development through customer feedback, referral programs, and community engagement. Build long-term relationships with clients, investors, and channel partners. Contribute to customer engagement events, surveys, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Proven leadership & team management abilities Strong interpersonal, negotiation, and public relations skills Strategic thinking and problem-solving mindset Conflict resolution and escalation handling expertise Process-driven with strong attention to detail Knowledge of real estate tools, CRM systems, and industry documentation Analytical and logical reasoning capabilities Customer-centric mindset with a focus on satisfaction and retention Preferred Qualifications: Bachelors/Masters degree in Business Administration, Marketing, or a related field. Experience in reputed real estate firms or similar customer-facing industries. ERP/CRM tool proficiency (Sell do, Salesforce, Zoho, etc.). Why Join Us? Work in a dynamic real estate environment with opportunities to grow. Be part of a customer-first culture driven by values and innovation. Lead impactful customer experience initiatives.

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essen

Role & responsibilities Exposure in Financial Management with a strong focus on Cost Center Management, Sales, Marketing, Customer Relations and a high degree of acute Negotiation & vendor management Skills, ability to formulate, collect and analyze sales, financial & commercial data, develop effective commercial strategies, high degree of Knowledge of Budgeting, Financial Reporting and Performance metrics, understanding the intricacies of both low volume, high variation project focused one of product manufacturing & high volume repetitive product processes, to attribute commercial factors to each of them, proficiency in selecting, setting up and using relevant software for Financial, Sales, Marketing & CRM and most of all aligning the product division Goals to the Commercial Objectives & Mandate of the segment & overall corporate Goals. Further, A High degree of Data Driven, justified, accountable commercial Decision-making skills are a must. Preferred candidate profile Develop and implement the overall marketing strategy aligned with company goals Coordinate with internal department heads (Production, Quality, Planning, Finance etc.) to align marketing initiatives. Define KPIs and performance metrics for all commercial activities and areas under this responsibility. Customer/Vendor Relations & Communication New vendor/customer developments & visits. Brand Promotion Market survey and focus on standardization of products. Negotiations for yearly contracts and cost controls to meet Budgeted Goal. Awareness creation within the Division on Cost Controls and Efficient use of Resources to reduce overall costs to pass on benefits to customers and all stake holders.

Key Responsibilities Managing data and pipeline status on CRM Updating meeting notes and other deal related data for investment bank team Take new initiatives and share ideas for reporting and managing data on CRM Ability to think critically and analyzing results Assist in database management, coordination with various stakeholders Excellent working knowledge of DealCloud CRM Manage project timelines and quality of deliverables in a manner to ensure high client satisfaction Demonstrate strength and flair in client/requester relationship building and management, information/knowledge needs assessment Conducting analysis & performing quality control check of the outgoing reports/packs Required Background Bachelor of Tech or commerce or equivalent qualification 2+ years of experience in CRM data management, DealCloud preferred The candidate should have the ability to work independently Strong communication skills to engage with the client and managing workflow Good MS Office skills

Seeking a Zonal Sales Manager with 8-10 years of experience to lead sales strategies, manage a team, and drive market growth. Strong leadership, customer relationship, and analytical skills required. Required Candidate profile Experienced sales leader with 8-10 years in driving regional sales, team management, and market expansion. Strong in strategy, customer relationships, and performance analysis.

6 month to 1 Yrs of experience. (IT Experience must) Lead Generation: Identify potential clients through various channels including online research, networking, and cold calling. Client Outreach: Initiate and maintain relationships with prospective clients, providing them with information about our services and solutions. Sales Presentations: Prepare and deliver compelling presentations and proposals to potential clients. Market Research: Conduct market research to identify new opportunities and trends within the industry. Sales Targets: Achieve and exceed monthly and quarterly sales targets. CRM Management: Maintain and update customer relationship management (CRM) software with accurate and detailed information. Collaboration: Work closely with the marketing and product teams to develop strategies and campaigns that drive sales

Role: CRM Executive Exp: 2-4 Years Location: Gurugram HR Industry: Real Estate Developments Job Role and Key Deliverable: 1. Customer Engagement: Maintain regular communication with clients, providing updates on construction progress, facilitating agreement registration, and ensuring smooth possession processes. 2. Post-Sales Support: Handle post-sales queries, concerns, and requests, addressing issues promptly and efficiently. 3. Documentation and Record Keeping : Ensure the timely completion and accuracy of all documentation, including booking forms, payment receipts, and agreements. 4. CRM System Management : Manage and update the CRM system with client information, track interactions, and analyse data to identify trends and opportunities for improvement. 5. Loan Processing Support: Facilitate the loan application process for customers seeking financing, collaborating with financial institutions to streamline the process. 6. Relationship Building: Foster strong relationships with clients through regular communication, follow-ups, and personalized service. 7. Compliance and Process Adherence : Ensure adherence to company policies and procedures, identifying and reporting any discrepancies. 8. Reporting and Analysis : Prepare reports on sales activities, client feedback, and CRM performance to support decision-making. 9. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products or services to existing customers. Preferred Candidate Profile: 1. Excellent Communication and Interpersonal Skills: The ability to build rapport with clients, communicate effectively, and resolve issues professionally. 2. Strong Organizational and Time Management Skills : Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines. 3. Proficiency in CRM Software : Familiarity with CRM systems and their functionalities: Pinga/ 4QT/ Farvision ERP 4. Knowledge of Real Estate Sales and Operations: Understanding of the real estate sales cycle, legal processes, and industry best practices. 5. Problem-Solving and Analytical Skills : Ability to identify and resolve customer issues, analyse data, and make data-driven decisions. 6. Customer-Oriented Mind -set: A strong focus on delivering excellent customer service and building long-term relationships.

As a BDE, you will play a crucial role in the early stages of the sales cycle. Youll be responsible for identifying potential customers, reaching out to them, and qualifying leads to build a robust pipeline for our Account Executives. This is a great opportunity for someone looking to advance their career in cloud and DevOps-related sales. Key Responsibilities Prospect Research & Data Mining: Identify potential leads and gather contact information through various tools (LinkedIn, ZoomInfo, industry databases). Cold Calling & Outreach: Initiate outbound calls, emails, and LinkedIn messaging to engage prospects and introduce our cloud and DevOps offerings. Qualify Leads: Assess prospect needs and ensure a proper fit with our services. Qualify leads based on defined BANT criteria and pass them to senior sales reps for further nurturing. Lead Handoff: Transition qualified leads to Account Executives, ensuring smooth handover with accurate prospect information. CRM Management: Maintain and update all lead data in the CRM system, tracking interactions and the status of each lead. Achieve Targets: Meet and exceed monthly KPIs related to prospecting, lead qualification, and call volume. Qualifications Education: Bachelors degree in Business, Marketing, Communications, or related field (or equivalent work experience). Experience: 1-3 years of experience in business development, sales, or lead generation (tech industry preferred). Strong Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport quickly. Tech-Savvy: Familiarity with AWS cloud services, DevOps, or SaaS solutions is a plus. Goal-Oriented: Self-starter with a results-driven attitude and the ability to handle rejection. Organized & Detail-Oriented: Ability to manage multiple leads and stay organized in a fastpaced environment. CRM Experience: Experience using CRM tools like HubSpot, Salesforce, or Zoho is preferred. Problem-Solving Skills: Ability to understand customer pain points and propose initial solutions.

Location: Pune (Hinjewadi) Work Mode: Work from Office Experience: Minimum 1 year Domain: Customer support Qualification: Graduate Process Type: International Voice Support CTC: Up to 5.75 LPA (Fixed) NITIN(7726849043)