851 Crm Management Jobs - Page 29

Experience in residential or commercial real estate, preferably in the affordable housing segment. Multilingual abilities are a plus, especially when dealing with a diverse customer base. Fluency in Marathi is mandatory for handling walk-in customers

Core Responsibilities: Manage the day-to-day activities of the sales team and monitor their performance. Monitor sales calls and guide sales executives to improve pitch, close rates, and customer engagement. Set individual and team sales targets, and coach team members on effective sales techniques. Provide regular feedback to sales executives to help improve performance. Ensure the team meets daily, weekly, and monthly sales targets. Prepare and manage the team roster, track attendance, and generate sales performance reports. Motivate the team to achieve both individual and organizational sales goals. Develop and implement action plans to meet short-term and long-term sales objectives. Conduct and facilitate sales training to enhance product knowledge and selling skills. Conduct weekly performance reviews and sales strategy meetings. Foster a high-energy, goal-driven environment that inspires the sales team to exceed targets. Preference and Experience: Minimum 2 years of experience as a Sales Team Leader (on papers). Must have hands-on experience with CRM tools and outbound sales processes. Strong communication and persuasive skills; ability to lead and motivate a sales team. Graduation Compulsory.

Assistant General Manager Sales And Marketing, Marketing, Sales, CRM, BD, Prepare & Close Deals, Maintain customer relation, Ensure timely delivery of order, Manager team sales officers.

Order processing Sales advise preparation processing & sending dispatch intimation Processing all MRS Checking outstanding & credit limits before giving dispatch To process ORC on receipt of orders forwarding ORC details

0-4 years in client-facing roles. Strong communicator, organized, and comfortable with hiring workflows. Experience with recruiting, sales, or product teams. Proactive, client-first mindset. Bonus: Familiar with HRTech or B2B SaaS. Work from home

Align IT strategy with business goals. Focus on scalability, security, and innovation. Manage ERP (SAP Business One) & CRM (Zoho CRM) Integrate and optimize IT for SCM and finance. Ensure seamless data flow. Required Candidate profile Ensure strong security for ISO 27001 and defense compliance, protecting data and assets. Optimize IT infrastructure (servers, networks, cloud) for reliability, security, and scalability. Lead team

Role & responsibilities As a Sales Operations Specialist , you will play a crucial role in ensuring our sales team has the tools, data, and processes needed to maximize efficiency and effectiveness. You will be responsible for building Total Addressable Market (TAM) prospecting lists, maintaining & enforcing data hygiene within our CRM, and providing operational support to drive revenue growth. You'll collaborate rev ops, Sales, Marketing, and Customer Success to ensure. Were looking for a self-motivated, results-driven individual who thrives in a fast-paced environment and enjoys solving business challenges. Prospecting & TAM List Building: Research, compile, and maintain high-quality lists of potential customers within our target market. Data Hygiene & CRM Management: Ensure the accuracy and completeness of prospect and customer data within our CRM (Salesforce, HubSpot, or other tools). Contact Enrichment: Enhance lead and customer records by gathering missing details through research and third-party data sources. Sales Support: Assist the sales team with lead assignments, account segmentation, pipeline reporting, and other operational needs. Reporting & Insights: Generate and analyze reports to provide actionable insights into sales performance, funnel metrics, and data integrity. Tool Management: Help manage and optimize sales technology stack, ensuring seamless integration and functionality. Cross-functional Collaboration: Work closely with marketing, customer success, and revenue operations to align data and processes. Preferred candidate profile 2+ years of experience in a sales operations, revenue operations, or similar role within a B2B SaaS environment. Strong proficiency with the following systems is a must: Salesforce, Zoho, Hubspot, Outreach, and Apollo. Excellent analytical skills with the ability to interpret and manipulate large datasets. Attention to detail and a passion for maintaining clean, accurate data. Strong problem-solving skills and ability to work independently. Familiarity with sales methodologies and pipeline management best practices. Experience with Excel/Google Sheets and basic data visualization tools (Tableau, Looker, or similar) is a plus. Strong communication and collaboration skills. Perks and benefits Competitive compensation based on experience. Health insurance for you and your family. Paid time off: 3 weeks of vacation, flexible personal and sick days, plus a day off for your birthday and work anniversary. Public holidays and festival leaves. Modern equipment (laptop and necessary tools). Learning and development opportunities. Employee referral program. Collaborative, fast-paced, and iterative startup culture. Work schedule Work days : Monday to Friday, Shift : 3:30 PM - 12:30 AM IST. Cab facility provided (Pick & drop).

Lead daily ops for 16 media sites, drive traffic and revenue with strategic planning, manage CRM workflows, track KPIs, handle PR, coordinate content, explore new revenue streams, and boost efficiency while cutting costs. Required Candidate profile A driven young pro with a business/marketing degree (MBA a plus), CRM-savvy, growth-focused, strategic yet hands-on, team player with strong BD instincts and a passion for scaling success.

Job Description Position Senior Executive Service Function CRM Department Service Base Location Bengaluru Reporting to Manager - Service Created on date 20 Jan 2025 Created by Saneesh M Position Summary Position will be responsible for CRM Developments, Process Enhancements & Supports. The position will be responsible for CRM Training, Service SOP Developments, Call Centre Management & Training, Onboarding & Driving New Technologies for Service & Call Centre Operations, Service MIS & Data Analytics. Role & Responsibilities CRM Developments, Process Enhancements & Supports. • Evaluating & Understanding Market Changes of process adaptations. • ID Creations & Accessing or review of Users Access permissions & Corrections. • New Process Additions based on business demands. • Enhancement of CRM Process & Controls. • Knowledge of Salesforce Administration management. • Learn and know end to end Process and Train users New & Existing team. • Providing Support on all CRM Related technical issues. • Error Fixing and Workflow/trigger rule managements. • Training in CRM for Call Centre Users. • Develop and Build all Service-Related Process SOP’s. • Accountable for Data Governance and Security of Users. Managing the call centre operation • Plan & Forecast Call Centre Manpower requirement. • Close monitoring of call load & seasonal impacts and action on time. • Vendor & Cost Management for Call Centre Operation. • Performance monitoring of the call center and their SLA of Quality, AHT, CSAT & Training & Other Performance metrics etc. • Enhancement of Customer Experience and results at Call Centre. • Management & Monitoring all Out Bound Process at Call Centre. • Coach and mentor staff on product and services and customer service issues • Monitoring of CRM on a regular basis for smooth operations. • Identify training needs and create training programs for talent development. • Close watch on system changes/needs & supports. • All related technological supports. Onboarding & Driving New Technologies for Service & Call Centre Operations. • Development & Management of all new Service Technologies like Voice Bot, Chat Bot, Cloud Telephony etc. • Evaluating newly available technologies and exploring opportunities to enhance customer experience. • Integration of Support of existing & New Tools to Salesforce CRM. • Knowledge and implementation of Power BI Tool for Data Analytics. • Knowledge and implementation of Tableau Tool for Data Analytics. • Knowledge and implementation of SQL Queries & Big Data Management Tools. • Onboarding and SOP Creation for all new Toll Utilization & Implementation. • Social Media Tool Integrations to Monitor and support Customer Escalations. • Omni Channel Development for better and futuristic customer experience. • Development of Newer AI Tools and Process to System. Service MIS & Data Analytics. • All Post Sales related Data Understanding and Analytics. • Data Analysis and Visualization with Big Data Management tools. • Knowledge and experience in handling & developing Dashboard of Power BI tool. • Knowledge and experience in handling & developing Dashboard of Tableau. • Knowledge and Management of Data SQL Database, Use of Macros, Power SQL Queries. • Knowledge and advanced skills in use of Master Excel, Power Point etc. Collaborating with other departments • Works with other departments, such as sales and service, to align customer service strategies with overall business objectives • Builds and maintains solid customer relationships, understanding their needs and providing personalized service solutions • Supports in Data & Analytics as on when required. Qualification & Experience • Bachelor of Engineering • 2+ yrs of working experience in CRM or Salesforce Administration/ Call center management Knowledge & Skills • Team Management • Customer Management • Coordination with multiple levels and cross functional teams. • Communication and Presentation

Manage CRM database and ensure data accuracy Plan and execute customer retention strategies and email/SMS Track customer interactions and analyze data to improve engagement. Coordinate with sales, marketing, and customer support teams. Office cab/shuttle Provident fund Health insurance Annual bonus

Key Responsibilities : - Outbound Calls Make a high volume of outbound calls to potential customers from provided leads lists. - Sales Pitch Present and promote products/services to prospective customers through effective communication. - Lead Qualification Identify and qualify sales opportunities through detailed conversations with prospects. - Follow-Up Conduct regular follow-ups with potential customers to provide additional information and answer any questions. - Sales Conversion Close sales and achieve daily, weekly, and monthly sales targets. - CRM Management Accurately update and maintain customer information and sales records in the CRM system. - Feedback and ReportingProvide regular feedback on call performance and customer responses to the sales manager. - Team Collaboration Work closely with the sales and marketing teams to optimize sales strategies and share customer insights. - Customer Service Ensure excellent customer service by addressing inquiries and resolving issues promptly. Requirements : - Experience Proven experience in telesales, telemarketing, or a similar sales role. - Communication Skills Excellent verbal communication skills with a clear and persuasive phone manner. - Sales Skills Strong persuasion, negotiation, and closing skills. - Tech-Savvy Proficient in using CRM software and other sales tools. - Self-Motivation Ability to work independently and manage time effectively. - Education High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. - Language Proficiency Proficiency in [insert language(s)]. Preferred Qualifications : - Industry Experience Experience in [insert industry] is advantageous. - Product Knowledge Familiarity with [insert specific product/service] is a plus. - Resilience Ability to handle rejection and remain positive and motivated. Benefits : - Compensation Competitive salary with a commission structure. - Training Comprehensive training and ongoing support to enhance your skills and performance. - Growth Opportunities Clear path for career advancement within the company. - Work Environment Friendly and supportive team environment. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

We are seeking a highly motivated and energetic Business Development Executive Fresher to join our dynamic team. The successful candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and supporting the business development team in achieving sales targets. This role is ideal for individuals who are proactive, enthusiastic, and eager to learn and grow in the field of business development. Key Responsibilities : - Lead Generation Identify and research potential clients through various channels such as social media, industry events, and online databases. - Client Outreach Initiate contact with potential clients via phone calls, emails, and social media to introduce the company's products/services. - Sales Pitches Assist in creating and delivering compelling sales pitches and presentations to prospective clients. - Relationship Building Build and maintain relationships with new and existing clients to foster long-term business opportunities. - Market Research Conduct market research to identify trends, competitive landscape, and potential areas for business growth. - Follow-Up Conduct follow-up communications to ensure successful lead conversion and client satisfaction. - Sales Support Support the business development team with administrative tasks such as preparing proposals, contracts, and reports. - CRM Management Maintain accurate and updated records of all client interactions and sales activities using the company's CRM system. - Team CollaborationCollaborate with the sales and marketing teams to develop strategies for increasing sales and expanding the customer base. - Training Participate in training sessions to enhance business development skills and product knowledge. Qualifications and Skills : - Education Bachelor's degree in business, marketing, sales, or a related field. - Experience No prior experience required; on-the-job training will be provided. - Communication Skills Excellent verbal and written communication skills. - Interpersonal Skills Strong interpersonal skills with the ability to build rapport with clients. - Persuasiveness Ability to persuade potential clients and close deals. - Analytical Skills Good analytical and research skills to understand market trends and client needs. - Organization Strong organizational skills with the ability to manage multiple tasks and priorities. - Tech Savvy Proficiency in using computers, MS Office Suite, and familiarity with CRM software. - Attitude Positive attitude, self-motivated, and eager to learn and grow. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Key Responsibilities: Lead GenerationConduct outbound calls and send emails to potential clients to generate new business opportunities. Qualify leads based on customer needs and potential fit with our offerings. Sales Engagement Engage with prospects and existing clients to understand their requirements, provide product information, and recommend solutions that meet their needs. Sales Conversion Convert leads into sales by effectively presenting our products or services, addressing client objections, and closing deals. Achieve or exceed individual and team sales targets. Customer Relationship Management Build and maintain strong relationships with clients through regular follow-ups, personalized communication, and exceptional service. Ensure high levels of customer satisfaction and retention. CRM Management Accurately enter and update client information, interactions, and sales activities in the CRM system. Track sales progress, manage pipeline, and report on performance metrics. Market Research Stay informed about industry trends, competitor activities, and market conditions. Use insights to tailor sales approaches and identify new business opportunities. Product Knowledge Maintain a deep understanding of our products or services, including features, benefits, and pricing. Provide accurate information and demonstrations to clients. Collaboration Work closely with the sales team, marketing, and other departments to ensure alignment on sales strategies, lead generation, and campaign execution. Sales Reporting Prepare and submit regular reports on sales activities, lead status, and performance metrics. Provide feedback on sales processes and suggest improvements. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Key Responsibilities: Outbound Sales Calls Make high-volume outbound calls to prospective customers to introduce our products or services, qualify leads, and generate sales opportunities. Lead Generation Identify potential leads through telecalling efforts. Assess customer needs and recommend appropriate solutions to drive sales. Sales Conversion Engage with prospects to explain product features, benefits, and pricing. Address objections and close sales effectively to meet or exceed individual and team sales targets. Customer Relationship Management Build and maintain strong relationships with prospects and existing customers. Provide exceptional service and follow-up to ensure customer satisfaction and repeat business. CRM Management Enter and update customer information, interactions, and sales activities in the CRM system. Track and report on sales performance, lead status, and other key metrics. Market Research Gather and analyze information about market trends, competitors, and customer preferences. Use insights to improve sales strategies and tailor sales pitches. Product Knowledge Stay informed about product updates, promotions, and industry developments. Provide accurate information and support to customers regarding our offerings. Sales Reporting Prepare and submit regular reports on sales activities, lead conversion rates, and performance metrics to management. Customer Service Address and resolve customer inquiries, complaints, or issues promptly and professionally. Ensure a positive experience for all customers throughout the sales process. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

New Client Acquisition & Business Development: • Minimum 3+ years of proven experience in sales and business development within the Pharmaceutical raw materials Domestic B2B API , Excipients sales Reach me@ 8687773611 Required Candidate profile • Strong network within pharmaceutical companies in Hyderabad, Bangalore, Chennai & Pondicherry is a plus! • Experience with pharma raw material distributors/manufacturers is preferred

Job TitleCRM Manager LocationNagercoil CompanyPanacorp Software Solutions Position OverviewWe are seeking an experienced and results-driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention. Key Responsibilities: - Develop and implement CRM strategies to enhance customer engagement and loyalty. - Manage and optimize the CRM database, ensuring data accuracy and integrity. - Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. - Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. - Design and execute customer segmentation strategies for personalized communication. - Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. - Train and support team members on CRM tools and best practices. - Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3+ years of experience in CRM management or a similar role. - Strong analytical skills and experience with data analysis tools. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a fast-paced environment. - Knowledge of digital marketing strategies and customer engagement tactics.

Location: Bangalore, India (On-site only) Company: izmocars ( www.izmocars.com / www.izmoltd.com ) Start Date: Immediate joiners preferred Employment Type: Full-Time About izmocars: izmocars is a global leader in automotive digital solutions, with operations across North America, Europe, and Asia. We provide innovative SaaS platforms for digital retail, CRM, and data analytics, supporting major automotive OEMs, large dealer groups, rental car companies, and leading online portals. We are expanding our India operations and are hiring a Senior CRM Functional Consultant / Technical Project Manager to deliver complex CRM projects for international clients across Europe. Role Overview This is a dual-role position combining deep CRM functional expertise with hands-on technical project management . You will act as the bridge between our European client teams (including French-speaking clients) and our India-based development teams, ensuring that client needs are translated into clear requirements, managed efficiently, and delivered successfully. You will work extensively on complex CRM implementations with significant customization, integrations, and reporting, primarily focusing on Salesforce or similar enterprise CRM platforms. Job Responsibilities Analyze and understand business needs, translating them into detailed Project Requirement Documents (PRDs) and functional specifications Collaborate with European client-facing teams to design effective CRM solutions addressing business challenges Coordinate with development teams in Bangalore, ensuring that deliverables meet defined scope, timelines, and quality standards Oversee complex CRM customizations, system integrations, and advanced reporting configurations Lead functional testing, support user acceptance testing (UAT), and ensure smooth deployment and go-live Provide post-implementation support, user documentation, and training materials as needed Track project milestones, maintain detailed status updates, and proactively manage project risks and issues Act as a Subject Matter Expert (SME) for CRM processes and functionalities, driving continuous improvement and innovation within the delivery team Coordinate across cross-functional teams, including developers, QA, business analysts, and client account managers, to ensure successful project delivery Qualifications and Experience Bachelors or Masters degree in Computer Science, Information Systems, Engineering, or related field (or equivalent professional experience) Minimum 10 years of hands-on CRM implementation experience (Salesforce, Oracle, or other major CRM platforms) Strong functional knowledge of CRM modules, processes, customization, and reporting Proven experience managing complex, large-scale CRM projects involving offshore teams and multiple stakeholders Expertise in database management, reporting tools, and understanding data flows within CRM ecosystems Excellent written and verbal communication skills in English (French or other European languages are a plus but not required ) Solid organizational, problem-solving, and multitasking skills Familiarity with project tracking tools (e.g., Jira, Confluence, Trello) Experience working with international clients, particularly in Europe, is highly desirable Why Join Us Work on impactful international CRM projects with leading automotive brands Collaborate with a talented, fast-growing global team Take ownership of challenging, rewarding delivery projects Be part of a respected company transforming the automotive retail industry

Achieve targets, acquire clients via calls/emails, attend online networking events, generate leads, manage relationships, CRM and coordinate proposals. Min 2 yrs BD/Sales experience, strong communication, target-driven, and self-motivated.

Key Responsibilities: Dealer & Distributor Development: Identify and onboard dealers/distributors in target regions across India Strengthen presence in segments like agriculture, borewell contractors, pump retailers CRM Management & Market Intelligence: Maintain and update lead database in CRM (Mango ERP + Excel) Follow up on enquiries from exhibitions, calls, email, and website Sales Support & Product Promotion: Explain product features and benefits (focus on submersible pumps) Handle technical queries of distributors and end clients Coordinate sample dispatch, training material, and promotional content Team Coordination & Training: Train and mentor junior marketing assistants (e.g., Ayush, Pooja) Conduct weekly reviews and report market feedback to management Reporting & Forecasting: Weekly reports on new clients added, follow-ups, and market movements Collect feedback on competitor products and pricing Preferred candidate profile Education Diploma/B.E. in Mechanical + MBA (Marketing preferred) Experience 34 years in marketing of pumps, motors, or electrical equipment Preferred Industry Exposure Worked in or with companies like Kirloskar, Havells, Crompton, CRI, Lubi, Texmo, etc. Product Knowledge Should understand technical specs of pumps or similar electrical products CRM Skills Hands-on with Excel + ERP (CRM modules) Communication Excellent written and spoken English + Hindi + local languages Sales Network Should have an existing dealer/distributor contact base

Customer Relationship Management: Serve as the primary point of contact for all customer interactions post-booking to handover. Manage customer documentation, agreement execution, and payment tracking. Respond promptly and effectively to customer queries, concerns, and complaints. Process Management & Coordination: Coordinate with cross-functional departments like Sales, Legal, Projects, Finance, and Possession teams for a smooth workflow. Ensure timely updates to customers regarding project milestones, payment dues, and possession schedules. Oversee the handover process and ensure a smooth and pleasant customer experience. Data Management & Reporting: Maintain and update customer data in the CRM system (e.g., Salesforce, Zoho, or custom platforms). Generate regular reports on customer feedback, issue resolution, and NPS scores. Analyze customer behavior and feedback to improve CRM processes and enhance service delivery. Preferred candidate profile Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in CRM software and tools Customer-centric mindset with problem-solving capabilities Knowledge of real estate processes and regulations (RERA, agreements, etc.)

Responsibilities Create and maintain long-term relationships with clients Asking for payment from clients over the phone and by mail. Need to do regular follow up regarding the payment Understand client queries and solve the queries in proper manner. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concerned department. Manage CRM data, ensuring accuracy and completeness of customer records. Preference will be given to the candidates from Hotel/Hospitality industry experience in dealing with clients.

Making sure all the lead of the clients after placing orders are met. Ensure clients are satisfied through after sales services. Always ask them for feedback. Servicing the client after receiving the order till the time of collection of payment. Required Candidate profile Resolve the queries and questions of all the clients. Give or support the participants/ clients about company products or services. Acting as a point of contact for complaints and escalation issues

3 Yrs of experience. Only male candidate can apply Lead Generation: Identify potential clients through various channels including online research, networking, and cold calling. Client Outreach: Initiate and maintain relationships with prospective clients, providing them with information about our services and solutions. Sales Presentations: Prepare and deliver compelling presentations and proposals to potential clients. Market Research: Conduct market research to identify new opportunities and trends within the industry. Sales Targets: Achieve and exceed monthly and quarterly sales targets. CRM Management: Maintain and update customer relationship management (CRM) software with accurate and detailed information. Collaboration: Work closely with the marketing and product teams to develop strategies and campaigns that drive sales Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Job Title: Sales Executive (Telecaller) Location: Gurgaon (Work from Office) Company: MyHealthBuddy About Us: MyHealthBuddy is India's leading online health coaching platform, helping 75,000+ women transform their health through evidence-based coaching. We are now expanding our operations and looking for a proactive Telecaller to join our team in Gurgaon. Key Responsibilities: • Make outbound calls to potential clients who have shown interest in our services • Explain MyHealthBuddys coaching programs clearly and confidently • Handle queries, objections, and concerns with empathy and clarity • Maintain call logs, follow-up schedules, and client records • Coordinate with sales and coaching teams for seamless conversions • Meet daily/weekly calling and conversion targets Requirements: • Excellent communication skills in English and Hindi • Confident, polite, and persuasive personality • Minimum 1 year of experience in telesales or customer service preferred • Basic computer and CRM handling skills • Passion for health, fitness, and helping people is a plus! What We Offer: • Competitive salary + incentives based on performance • A supportive, wellness-focused work environment • Training and growth opportunities in the health & fitness industry

Role: Tele Sales and Operations Location: HSR Layout, Bangalore CTC: 4 - 5 LPA Experience: 1- 2 years Languages: Kannada, Malayalam, Telugu and English Type: Full-time Key Responsibilities 1. Sales Calling Payment Failures Call users who dropped off during payment and quickly assist them in completing it. Handle UPI/card failures, partial payments, and webinar drop-offs with fast follow-ups. Resolve objections and guide users with clarity and speed to drive conversions. Maintain accurate and timely call logs, follow-ups, and recovery reports. 2. Webinar Operations Set up and manage webinars end-to-end Zoom links, rosters, group coordination, reminders with speed and zero delays. Troubleshoot live issues instantly and coordinate with speakers and connect with stakeholders in real-time. Own daily execution of sessions without needing reminders everything from backend prep to live management. Track attendance and drop-offs, and help generate basic performance dashboards — all with speed and accuracy. Requirements 1–2 years experience in telesales, calling, webinar support, or CRM ops. Fast executor — someone who takes ownership and finishes tasks without follow-ups. Strong communication in Hindi & English (regional language is a bonus). Comfortable with Google Sheets, Zoom, WhatsApp tools, and CRM workflows. Why Join Us? Learn by doing — across sales, webinars, and growth ops. Work in a fast-paced, outcome-driven team where speed and execution matter Opportunity to grow quickly based on performance.