851 Crm Management Jobs - Page 27

Location : Mahad Excellent Comm skills must CRM, proven exp in sales,BD, Telemarketing,etc over the ohone ∈ person Mon-sat 4 to 6 lpa bachelors degree in Business Administration , Marketing or related field 9140679821 drop cv direct on whatsapp

Develop manage strong longterm relationships with assigned clientsCollaborate with internal teams sales support product etc to deliver consistent service and value to customersAct as main point of contact for customer inquiries concerns and requests

Drive new franchise, retail & event leads for BUBIT. Pitch products, build client relationships, track CRM, meet KPIs, and support growth. Female candidates preferred. Must know English + 1 South Indian language. Bengaluru-based, full-time role. Required Candidate profile 1–3 years in sales/business development or freshers with strong communication skills. Target-driven, self-motivated, fluent in English and Tamil/Telugu/Kannada/Malayalam. Ready for a full-time role

Urgent Hiring of Operations Manager (Looking for Female candidates) Job description Profile: Operational Manager | Experienced Required : 1 or + years | Salary Range: 30 to 35K in hand | Working days: 5 days (Mon Fri) + Alternate Saturdays till 2 'O' clock | Shift: Day Shift Location : Gurgaon | Female can apply | Contact Kavita at 7292084669 ( Whatsapp ) Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. About Company Established in 1985. We are a global company with local footprints. About Role : Our company is the world's leading networking organization that focuses on building business and having business entrepreneurs as our members. We organize business meetings & training's for them on very frequent note. Responsibilities : Acquire a thorough understanding of our organizations needs and requirements. Expand the relationships with existing team by continuously proposing solutions that meet their objectives. Ensure the correct services are delivered to them in a timely manner. Serve as the link of communication between key members of our organization and internal teams and our members. Resolve any issues and problems and deal with complaints to maintain trust and relationships. Prepare regular reports of progress. Create booking schedules. Follow up on billing and payments between accounts and members. Requirements and Skills Proven experience as Operational Manager. At least 1 year experience of having worked in a similar role. Experience in providing solutions based on our needs. Strong verbal and written communication (English) and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. Excellent organizational skills. Ability in problem-solving and negotiation. Any Graduate Interested candidates can apply or share their updated CVs at Essveeconsultant7 @gmail.com Current Openings (Naukri) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings (Linkedin) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Kavita 7292084669 ( WhatsApp or Call )

Key Responsibilities: Monitor and manage daily online sales operations through the company website. Respond promptly to customer inquiries related to products, orders, payments, and deliveries via live chat, email, and contact forms. Collaborate with the digital marketing and inventory teams to ensure accurate product listings, pricing, stock availability, and product descriptions. Follow up on website-generated leads and convert them into successful sales. Process and oversee online orders to ensure timely fulfillment and delivery. Track sales performance metrics and assist in generating regular sales reports and customer insights. Provide feedback and suggestions for continuous improvement of website functionality and customer experience. Promote cross-selling and upselling opportunities during online customer interactions. Assist in managing discounts, promotional codes, and seasonal marketing campaigns. Proactively identify and suggest business solutions to improve sales and operational efficiency. Exhibit excellent communication skills, a confident attitude, and a passion for customer engagement and sales. Required Skills & Qualifications: Bachelor's degree in Business, Marketing, or a related field. 13 years of experience in online or retail sales, with a focus on e-commerce platforms. Strong verbal and written communication skills. Working knowledge of website platforms and e-commerce tools. Familiarity with CRM systems and order management software. Tech-savvy with a high level of attention to detail. Excellent problem-solving skills and a customer-first mindset. Proven track record of using technology to enhance client engagement and drive order volume. Ability to work cross-functionally with internal teams to improve operational efficiency and revenue. Strong relationship-building capabilities and a professional demeanor. Preferred Skills: Experience in B2C e-commerce sales. Solid understanding of online consumer behavior, digital sales strategies, and e-commerce operations. Familiarity with SEO, Google Analytics, or other digital marketing tools. Basic graphic design or image editing skills for updating product visuals and content. Interested candidates are requested to share their cv on kriti@pkdadvisors.com or call 7905656423

Job Responsibilities * Develop and implement CRM strategies to strengthen customer relationships. * Create and manage loyalty programs to boost retention and repeat business. * Define and track KPIs to measure CRM and loyalty program effectiveness. * Implement CRM systems to manage customer data and engagement. * Design targeted marketing campaigns to nurture customer relationships. * Maintain customer segmentation for personalized communication. * Address customer feedback and resolve issues effectively. Skills Required * 2-3 years of experience in CRM and Post-graduate degree in Marketing, Business Administration, or a related field is preferred. * Experience in designing and executing loyalty programs. * Knowledge and experience in developing and implementing CRM strategies and programs.

Solitaire is one of the leading companies in real estate domain with its premium and luxurious residential & commercial projects across Pune & Mumbai. We are hiring for our Kothrud, Pune location. Job Description:- 1. Client Relationship Management: Develop and keep strong relationships with clients, including buyers, sellers, renters, and property investors. Function as the primary point of contact for clients, addressing their inquiries, concerns, and needs in a prompt and professional manner. Maintain a client database and ensure exact and up-to-date records of client interactions. 2. Attend meetings and Business Conferences with prospective clients. 3. Transaction Support: Collaborate with sales agents, brokers, and legal teams to facilitate property transactions and contracts. Help clients complete necessary paperwork and documentation for property transactions. 4. Preparation of all the essential documents - Stamp Duty and registration details demand note, Agreement to Sale, Possession formality Document. 5. Customer Satisfaction: Ensure a prominent level of customer satisfaction by addressing any client concerns or issues promptly and effectively. Gather feedback from clients and use it to improve the company's services. 6. Market Research: Stay updated on real estate market trends, property values, and industry developments. Provide clients with market insights and information to make informed decisions. 7. Networking and Business Development: Build a network of contacts within the organization, including agents, brokers, mortgage lenders, and legal professionals. Collaborate with marketing and sales teams to identify new leads and business opportunities. 8. Administrative Tasks: Maintain exact records of client interactions and transactions. Prepare reports and updates on client activities for management. Requirements: Bachelor's degree in business, marketing, or a related field (preferred). Proven experience in customer relationship management or sales within the real estate industry. Excellent communication, negotiation, and interpersonal skills. Strong knowledge of real estate market trends and regulations. Knowledge of housing loan and documentation process related to it. Direct experience in SFDC and SAP will be added advantage. Interested candidates can apply on prafulla.dixit@solitaire.in

Handling CRM - post sales activity, experience in Demand letters, TDS, GST & entire gamut of CRM dept, Collections. must be from real estate industry Handled 3+CR Ticket Size MAX CTC 5.5PA call or whatsapp on 9820831597 Required Candidate profile 2-4 Years relevant Exp in handling CRM (post sales) related entire accounting work Excellent communication skills, Well versed with FAR Vision ERP

Skill required: Sales Support - Pricing & Profitability Optimization Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportA set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

AVM Station, is hiring experienced Sales Executive to support our Electric Vehicle project in Uttar Pradesh. The selected candidates will play a critical role in lead conversion, dealership communication, and EV awareness campaigns.

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Profile : Client Relationship Manager | Location: Manesar, Haryana | Experience: 2 to 8years | Budget: 25k to 40k| Contact Pooja 99907 44988 Interested candidates can apply or share their updated CVs at essveeconsultant6@gmail.com Industry- Leather Goods Export Company Time: 9:00-6:00 pm Location: IMT Manesar, Gurgaon Commute 6 days a week Designation: Customer Relationship Management Role Description We are seeking a Customer Relationship Management (CRM) Specialist to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfillment, addressing client queries, and ensuring after-sales satisfaction. This role requires a proactive problem-solver with strong communication skills and the ability to understand and resolve client issues efficiently. Key responsibilities include utilizing analytical skills to improve customer experiences, strong follow-up abilities, and implementing CRM strategies to drive client retention. Qualifications: Minimum 3 years of experience in Customer Relationship Management (CRM) and post-sales service Analytical skills and project management expertise Strong follow-up abilities with a polite, customer-focused disposition Previous experience in the lifestyle or design industry is a plus Bachelors degree in Business Administration or a related field Ability to understand client needs and respond effectively Strong communication skills Availability for client calls as need Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. https://bit.ly/JobsApplyLink Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( Linkedin ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( Whatsapp or Call )

Role & responsibilities Enquiry Processing Management Direct oversight of all incoming customer/client enquiries across channels (email, phone, web forms, social media) Establish and maintain standard operating procedures for enquiry handling Develop response templates for common enquiry types to ensure consistency Implement priority classification system for efficient enquiry routing Set and monitor service level agreements (SLAs) for response times Create escalation pathways for complex or sensitive enquiries Team Leadership Manage a team of enquiry specialists/coordinators (typically 5-15 members) Recruit, train, and develop team members for effective enquiry handling Allocate workload based on enquiry volume, complexity, and team capacity Conduct regular performance reviews and provide constructive feedback Identify skill gaps and implement targeted training programs Foster a customer-centric culture within the enquiry management team Quality Assurance Develop quality standards for enquiry responses across all channels Implement regular monitoring through call/email reviews and evaluations Conduct calibration sessions to ensure consistent handling approaches Provide real-time coaching for improvement opportunities Track quality metrics such as first contact resolution and accuracy Gather and analyse customer feedback on enquiry handling experience Operational Management Process Optimization Analyze enquiry patterns to identify improvement opportunities Streamline enquiry handling workflows for efficiency and effectiveness Implement automation where appropriate for routine enquiries Develop knowledge management systems for quick information access Regularly review and update enquiry handling procedures Identify bottlenecks in the enquiry resolution process Technology Management Oversee enquiry management software and ticketing systems Ensure proper utilization of CRM systems for enquiry tracking Implement and maintain self-service solutions where appropriate Collaborate with IT on system enhancements and integrations Evaluate new technologies to improve enquiry management capabilities Generate and analyse reports from enquiry management systems Resource Planning Forecast enquiry volumes based on historical data and business activities Schedule appropriate staffing levels to meet expected demand Manage contingency planning for unexpected volume spikes Balance resource allocation across different enquiry channels Identify peak periods and implement strategies to manage high volumes Optimize resource utilization through workflow management Preferred candidate profile Qualifications and Experience Bachelor's/Masters degree in Marketing, Business, or a related field. 35 years of experience in Lead Generation. The ideal candidate will spearhead our lead generation strategies, optimize the process, and build a robust pipeline for our sales team. Desired Skills: Proven expertise in online lead generation, with a deep understanding of creating and executing digital campaigns to attract potential leads. Advanced skills in outbound lead generation and identifying new business opportunities through various channels. CRM software proficiency is essential, ensuring precise management and analysis of customer relations and lead data. Experience in email marketing, adept at crafting compelling messages designed specifically to capture interest and generate leads. Competency in data analysis, enabling the candidate to interpret patterns and optimize lead generation strategies effectively. Proficiency in marketing automation tools to streamline operations and improve lead acquisition processes. Strong knowledge of SEO and SEM to boost online visibility and enhance inbound marketing efforts. Excellent communication skills, with the ability to translate technical insights into strategic action plans for marketing and sales teams.

Role & responsibilities Welcome and assist clients with a friendly, professional demeanor, ensuring a positive first impression. Manage incoming calls, emails, and inquiries, converting leads into appointments or sales where applicable. Present and promote services effectively to clients, identifying opportunities to upsell based on their needs. Schedule appointments and coordinate with the team for efficient service delivery. Maintain accurate client records, including appointments, preferences, and transactions. Address client queries or concerns, ensuring satisfaction and loyalty. Manage payment processing and handle basic billing queries. Train and mentor junior staff to deliver exceptional client service and sales performance. Ensure the reception area is clean, organized, and conducive to a professional environment. Collaborate with the sales and operations teams to achieve organizational goals. Preferred candidate profile Male candidate preferred

Job Description Job Title: Customer Relationship Manager - Order & Recovery Management Job Type: Full-time Location: Agra Company: Abhaya International LLP About Us: Abhaya International, LLP is one of the leading Importers & Distributors for Food & Nutraceutical Ingredients in India. Job Overview: We're looking for a Customer Relationship Manager with expertise in Order Management and Recovery Management. You'll ensure seamless order processing, manage recovery operations, and resolve customer issues. Exceptional communication, problem-solving, and customer service skills are essential. Key Responsibilities: Order Management: - Oversee order lifecycle - Ensure efficient order processing - Collaborate with teams to resolve order-related issues Recovery Management: - Manage recovery operations for customer orders - Resolve issues and disputes related to orders - Implement strategies to improve order recovery and customer satisfaction Customer Relationship Management: - Build and maintain strong relationships with customers - Provide excellent customer service and support - Identify opportunities to improve customer experience and loyalty Requirements: 1. Experience: Minimum 2-3 years of experience in CRM, sales, marketing, or a related field. 2. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho) and data analysis tools. 3. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data sets. 4. Communication Skills: Excellent communication and interpersonal skills. E-mail address: hr@abhayainternational.com

Roles and Responsibilities Manage client relationships, ensuring timely delivery of projects and maintaining high levels of customer satisfaction. Develop and execute strategies to increase sales revenue through effective lead generation and conversion. Provide exceptional customer service by resolving issues promptly and efficiently. Desired Candidate Profile Strong understanding of CRM systems and ability to leverage data analytics for business insights. Excellent communication skills with the ability to build strong relationships with clients.

We are looking for experienced, dynamic sales professionals exclusively from the courier and logistics industry who understand the intricacies of B2B service selling. Candidates without logistics background may be considered only if they demonstrate exceptional sales capability and relevant network in the logistics ecosystem Key Responsibilities Drive business acquisition by targeting SMEs, corporates, and large clients requiring courier, parcel, and warehousing solutions Generate leads and convert them into long-term customers Identify growth opportunities across different sectors and regions Present and explain GMS offerings to clients, including pricing, coverage, and service benefits Follow up diligently on inquiries and close deals based on commercial understanding Collaborate with operations and customer service teams to ensure smooth client onboarding and satisfaction Achieve and exceed monthly sales targets Report daily/weekly activities and maintain CRM updates Participate in regional review meetings and align with the company's growth vision

Job Summary: We are looking for a detail-driven and tech-savvy Sales Coordinator to streamline sales operations using CRM software. This role involves managing field force tracking, verifying beat plans, coordinating TA/DA, and supporting event-based activities like exhibitions. You will ensure data accuracy, compliance, and seamless coordination across the sales function. Key Responsibilities: CRM & Sales Activity Management Maintain and update records of leads, customers, and sales activities in the CRM. Monitor daily check-in/check-out status of field sales employees using GPS-enabled CRM tools. Ensure proper logging of visits and meetings aligned with the approved beat plans. Generate and share daily/weekly reports on sales team movement and performance. Beat Plan & Field Force Tracking Review and validate beat plans submitted by sales staff across regions. Compare beat plans with real-time check-in data to identify gaps and anomalies. Coordinate with regional managers to optimize market coverage and sales frequency. TA/DA Coordination Verify travel and daily allowance (TA/DA) claims using CRM data, including visit logs and locations. Prepare consolidated reports for HR/accounts to process monthly reimbursements. Ensure timely documentation and flag irregularities in claims. Event & Exhibition Management Create events and activity schedules (e.g., exhibitions, dealer meets) in the CRM. Coordinate with the marketing and sales teams for participation and lead capture. Monitor post-event follow-up and lead conversion tracking. Reporting & Communication Compile actionable reports and dashboards on team performance, productivity, and sales KPIs. Support cross-functional coordination between sales, HR, accounts, and marketing. Act as a support point for sales team members regarding CRM access and functionality. Qualifications: Bachelors degree in Business Administration, Sales, or related discipline. 2–4 years of experience in sales coordination, CRM operations, or sales backend support. Proficiency in CRM tools (Salesforce, Zoho, LeadSquared, or similar). Solid understanding of sales processes, beat planning, and field force management. Strong Excel and report-generation skills.

Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

About the Opportunity Are you passionate about transforming careers and helping individuals achieve their academic goals? If yes, this role is for you! We are looking for driven and persuasive Senior Admission Counsellors who are excited to join a fast-paced EdTech environment where education meets innovation. This is a golden opportunity to grow your career in a performance-driven culture that rewards dedication and impact. Key Responsibilities Proactively engage assigned leads via an auto dialer to initiate meaningful conversations. Conduct high-quality qualification calls to assess lead interest, need, and program fit. Build strong rapport and establish trust through clear, empathetic communication. Influence and schedule Video Counselling (VC) sessions with dedicated Admission Counsellors. Ensure a smooth and timely handover between learner and counsellor, supporting a seamless enrollment process. Maintain up-to-date CRM records of all interactions, follow-ups, and outcomes. Candidate Profile Minimum 2 years of EdTech sales experience (Study Abroad experience is a plus). At least 1 year in the current organisation with proven performance. Graduate in any stream (mandatory). Comfortable working 6 days/week in an individual contributor role. Strong track record of meeting or exceeding targets . What You Must Have Exceptional verbal communication and fluent English. Confidence to influence decision-making through structured conversations. Empathy-driven listening skills and consultative sales approach. Basic MS Office skills and CRM management experience . Willingness to learn and thrive in a result-oriented, high-energy environment. Why Join Us? Work with an innovative EdTech brand that s changing lives. Transparent, merit-based growth opportunities. Supportive environment with robust training and mentorship. Performance-based incentives + professional development. Apply now to be a part of a mission that s shaping the future of education! Goodcommunicationskills, Report Buliding, Inside Sales, Edtech Sales, Crm & Data Management, Target Driven, Admission Counsellor, Presentaion Skills, Sales Negotiations, Inside It Sales, Time Management, Sales Acumen

Roles and Responsibilities For CRM -CLIENT RELATIONSHIP MANAGEMENT Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Develop and implement strategies to improve customer recovery rates, reducing churn and increasing revenue growth. Collaborate with cross-functional teams to identify opportunities for process improvements, driving business results. Provide exceptional service to clients by resolving issues promptly, escalating concerns when necessary, and maintaining open lines of communication. Ensure timely follow-ups on outstanding tasks, meeting deadlines, and delivering accurate reports as required. Desired Candidate Profile 3-5 years of experience in Client Handling & CRM management. Excellent English language skills (written & spoken). Strong Business Communication skills with ability to articulate thoughts clearly. Proficiency in using MS Office applications (Word, Excel) for data analysis and reporting purposes. WALK-IN INTERVIEW DETAILS Dates: 29th & 30th May 2025 Time: 10:00 AM to 5:00 PM Venue: Paysquare Head Office Address: 1537, Bhakti Premium, Old Mumbai-Pune Road, Dapodi, Pune 411012 Contact us on :- 8484863013/+91 2069 1079 71 Share your resumes on careers@paysquare.com Please come for the walk in interview , Looking for your next career move in CRM? Walk in for an interview this 29th & 30th May!

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

Location: Noida (Work from Office) Shift: Night Shift (US Time Zone) Job Type: Full-time We are looking for a results-oriented CRM Marketing Specialist to join our marketing team in Noida. This role is ideal for someone who understands the customer journey and knows how to leverage CRM platforms to run high-converting marketing campaigns through email, SMS, and automation. You will play a key role in customer engagement, retention, and revenue growth. Key Responsibilities: Plan and execute targeted marketing campaigns via email and SMS to drive engagement, nurture leads, and improve customer lifetime value. Manage CRM marketing automation workflows including lead nurturing sequences, win-back campaigns, cart abandonment, re-engagement, and onboarding flows. Build and manage campaign calendars in alignment with product launches, promotions, and seasonal trends. Segment and manage customer lists based on behavioral, demographic, and lifecycle data. Monitor campaign performance metrics (open rates, CTR, conversions, etc.) and optimize based on data-driven insights. Collaborate with content, design, and sales teams to ensure consistent messaging across channels. Maintain CRM hygiene and ensure accurate data for segmentation and personalization. Stay updated with industry best practices and compliance standards (CAN-SPAM, GDPR, etc.). Requirements: 24 years of experience in CRM marketing, campaign management, or email/SMS marketing. Hands-on experience with CRM tools like HubSpot, ActiveCampaign, Klaviyo, Salesforce, Zoho, etc. Strong knowledge of email and SMS campaign setup, segmentation, automation, and reporting . Understanding of customer lifecycle and marketing funnel strategies. Excellent written communication and attention to detail. Comfortable working in a night shift (US hours) from our Noida office . Bachelor's degree in Marketing, Communications, or a related field. What We Offer: Opportunity to work in a fast-paced, global marketing environment. Competitive salary with performance-based growth. Collaborative team and a supportive work culture. Exposure to international clients and markets.