609 Crm Management Jobs - Page 25

Job Summary: We are looking for a friendly, organized, and customer-focused individual to help us manage and improve relationships with our customers. As a CRM Executive, you will help keep our customer database up-to-date, support customer communication, and assist with loyalty programs and campaigns. Key Responsibilities: Maintain and update customer records in our system. Support communication with customers through email, phone, or SMS. Help run loyalty programs, offers, and feedback campaigns. Work closely with other teams (sales, support, marketing) to improve customer experience. Track basic customer trends and report them to the team. Follow up with customers to ensure satisfaction. Requirements: Good communication and people skills. Basic computer knowledge (email, Excel, etc.). Organized and detail-oriented. Ability to work well with a team. Previous customer service or sales experience is a plus but not required. Nice to Have: Familiarity with any CRM software (like Zoho, HubSpot, or Salesforce) is a bonus. Interest in marketing or customer service.

Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of client satisfaction and retention. Develop and implement strategies to improve customer management processes, resulting in increased efficiency and productivity. Collaborate with internal teams to resolve complex issues related to CRM systems, data integrity, and reporting. Analyze sales performance metrics to identify areas for improvement and develop targeted initiatives to drive growth. Provide training and support to team members on CRM best practices, ensuring consistent application across the organization.

Desired Candidate Profile: Candidate should possess at least 4+ years of relevant experience in handling CRM (Post Sales) related responsibilities. Excellent verbal/written communication and convincing skills is must. Should maintain high service quality and professionalism in all customer communications. Job Description : Responsible for handing entire CRM Post sale activities from onboarding to possession Preparation and issue of Allotment Letters, Demand Letters, Reminders and Agreement of sale with due diligence Ensure follow up for customer documents collection and home loan processing Prompt Follow-up with customers for instalments payment due & overdues Prepare MIS reports of payment receivables, outstanding etc Coordinating with Sales team & Accounts Team regularly with regards to payments clearance & customer account reconciliations Respond and resolve all kinds of customer queries and concerns to the complete satisfaction of customers Ensure customers units are handed over to their satisfaction and as per SOP, which includes snagging and de-snagging process

Ganpati Builders is seeking a dynamic and results-driven Channel Sales Manager to spearhead sales efforts for our residential and commercial real estate projects in Bangalore. This role focuses on building and managing a strong network of real estate brokers, property consultants, and other channel partners to drive bookings and achieve revenue goals. The ideal candidate is an experienced sales professional with a solid track record in real estate and a deep understanding of Bangalores property market. Key Responsibilities Channel Strategy Development: Design and implement effective sales strategies to maximize project sales through channel partners in alignment with overall business objectives. Partner Relationship Management: Identify, onboard, and nurture a high-performing network of real estate brokers and consultants in Bangalore. Sales Target Achievement: Drive bookings and ensure timely closures to meet or exceed monthly and quarterly sales targets. Training & Enablement: Conduct regular training sessions for channel partners on project USPs, pricing, and sales techniques. Market & Competitor Analysis: Monitor market trends, competitor offerings, and pricing strategies to maintain a competitive edge. Proposal & Agreement Handling: Collaborate with partners to develop proposals and sales agreements aligned with internal policies. Performance Tracking: Monitor channel performance using CRM tools (e.g., Salesforce, LeadSquared) and refine strategies to optimize results. Cross-functional Collaboration: Coordinate with marketing, legal, and project teams to ensure smooth execution of campaigns and compliance with RERA guidelines. Industry Networking: Represent Ganpati Builders at real estate expos, trade fairs, and networking events to enhance brand visibility and expand the channel network. Reporting: Prepare and present detailed sales performance reports and forecasts to senior management. Qualifications & Skills Education: Bachelor’s degree in Business Administration, Marketing, or related field. MBA in Sales/Marketing is preferred. Experience: 3–5 years in channel sales or business development, with at least 2 years in Bangalore’s real estate sector. Market Knowledge: Strong understanding of the Bangalore real estate market, both residential and commercial, with familiarity in regulatory frameworks like RERA. Key Skills Exceptional communication, interpersonal, and negotiation skills Ability to lead, motivate, and manage external channel teams Proficiency in CRM tools (Salesforce, LeadSquared, etc.) Strong analytical mindset and attention to detail Self-motivated, customer-focused, and results-oriented personality Other Requirements Willingness to travel within Bangalore and occasionally to nearby regions for meetings and site visits Valid driver’s license and personal transportation is an advantage Preferred Qualifications Pre-existing network of brokers/channel partners in Bangalore Experience in premium or luxury real estate segment

Order Processing: Handle the end-to-end process of sales orders, from receiving customer orders to coordinating with internal teams to ensure timely delivery. Documentation and Reporting Required Candidate profile CRM Management: Maintain and update the Customer Relationship Management (CRM) system with accurate customer information, sales activities, and pipeline status. Customer Inquiries and Complaints:

Key Responsibilities: Serve as the primary relationship manager for tenants across the industrial and logistics parks. Facilitate seamless onboarding and handover processes, ensuring all legal, operational, and documentation requirements are met. Liaise with internal teams (design, legal, facilities, leasing, finance, project execution) to resolve tenant issues efficiently. Monitor lease terms, key milestones, and ensure timely onboarding, renewals, escalation implementation, and compliance tracking. Address client queries related to infrastructure, operations, fit-out support, service levels, and billing. Support the asset and leasing teams in renewals, expansions, and cross-selling opportunities across the portfolio. Conduct regular site visits and client meetings to proactively assess satisfaction and improvement areas. Maintain accurate client records and interactions in CRM systems and generate periodic engagement reports. Assist in organizing occupier engagement programs, feedback initiatives, and property-specific events. Key Requirements: Graduate in Business, Real Estate, Engineering, Law or related fields; MBA preferred. 3-5 years of experience in client relationship or property management roles, preferably within Industrial & Logistics real estate. Strong understanding of I&L leasing structures, operational frameworks, and client expectations. Proficient in lease documentation processes, customer service tools, and reporting. Excellent interpersonal and communication skills with the ability to manage diverse stakeholders. Preferred Attributes: Exposure to managing Grade-A industrial, warehousing parks or logistics hubs. Working knowledge of CRM systems, lease administration platforms, and MS Office. Problem-solving attitude with a proactive and service-oriented mindset. Willingness to travel locally to site locations and tenant offices. Working knowledge of AutoCAD is an added advantage

Responsibilities: * Manage CRM system, communicate effectively, travel as needed. * Generate sales through technical expertise, present solutions, build relationships. Food allowance Annual bonus Health insurance Office cab/shuttle Provident fund

Job Title: Inside Sales Representative Location: Hyderabad Department: Sales Job Overview: We are seeking a motivated and results driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for driving sales through proactive outreach, lead qualifications, and building strong relationships with prospects. This role requires excellent communication skills, a positive attitude, and a passion for achieving targets. Key Responsibilities: Proactively reach out to potential clients through phone calls, emails, and social media to generate new business opportunities. Build and maintain a robust sales pipeline by identifying key decision-makers and nurturing relationships. Track and manage all sales activities in the CRM system, ensuring accurate and timely data entry. Achieve and exceed monthly and quarterly sales targets. Stay up-to-date with industry trends, market developments, and competitor activities. Qualifications: Bachelor's degree. Proven experience in inside sales, telemarketing, or a similar sales role. Strong communication and interpersonal skills, with the ability to build rapport quickly. Note : Interested professionals can share their resume to raghav.b@aciinfotech.com

*Support our sales & marketing teams backend activities *Sales Operations *Email Marketing & Sales Campaigns *Marketing & Proposal Support *Process Improvement & Coordination *Proficiency CRM tools-Salesforce,HubSpot,Zoho *Strong Communication skills