Job Title: Manager / Senior Manager - CRM Experience: 7+ Years Location: Bangalore, India Job Type: Full-time About Us: Royal Indraprastha Builders is a leading real estate company in Bangalore, known for its innovative approach and commitment to excellence. We provide top-notch real estate solutions to our clients, ensuring a seamless and satisfying experience. Join our dynamic team and be a part of our growth story. Job Summary: We are seeking a seasoned Senior Customer Relationship Manager (CRM) with over 15 years of experience in managing pre and post-sales operations in the real estate sector. The ideal candidate should have a holistic understanding of customer lifecycle management, strong command over CRM systems, and the ability to lead large teams. This individual will play a critical role in enhancing customer satisfaction, ensuring timely collections, managing escalations, and driving business relationships that support revenue goals. Key Responsibilities: Leadership & Team Management: Lead, mentor, and motivate a CRM team. Oversee end-to-end customer journey from booking to possession and post-handover service. Conduct regular team briefings, reviews, and bi-weekly performance meetings. Customer Lifecycle Management: Handle both Pre-sales (customer documentation, verification, agreement execution, bank loan support) and post-sales activities (payment follow-up, possession, issue resolution). Ensure timely communication like welcome letters, demand notes, payment reminders, and legal documentation. Prepare and monitor Sale Agreements, Construction Agreements, Sale Deeds, and related documentation. Escalation Handling & Issue Resolution: Manage and resolve complex customer queries and escalations with empathy and efficiency. Liaise with Legal, Technical, Finance, and other departments for cross-functional issue resolution. Ensure first-level resolution and track customer satisfaction metrics. Revenue Collection & Finance Coordination: Achieve monthly collection targets and reduce debtor days. Maintain payment receivable balance sheets and coordinate with the Accounts team for reconciliation. Calculate interest for delayed payments and ensure timely follow-ups. Process & Strategy: Implement and improve CRM processes, SOPs, and systems. Ensure all customer interactions align with brand guidelines and high service standards. Contribute to strategic planning, negotiation of contracts, and operational audits. Reporting & Compliance: Regularly report CRM KPIs, customer feedback, collection status, and escalation updates to senior leadership. Maintain data accuracy, system hygiene, and regulatory compliance across CRM tool. Client Engagement & Business Support: Support business development through customer feedback, referral programs, and community engagement. Build long-term relationships with clients, investors, and channel partners. Contribute to customer engagement events, surveys, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Proven leadership & team management abilities Strong interpersonal, negotiation, and public relations skills Strategic thinking and problem-solving mindset Conflict resolution and escalation handling expertise Process-driven with strong attention to detail Knowledge of real estate tools, CRM systems, and industry documentation Analytical and logical reasoning capabilities Customer-centric mindset with a focus on satisfaction and retention Preferred Qualifications: Bachelors/Masters degree in Business Administration, Marketing, or a related field. Experience in reputed real estate firms or similar customer-facing industries. ERP/CRM tool proficiency (Sell do, Salesforce, Zoho, etc.). Why Join Us? Work in a dynamic real estate environment with opportunities to grow. Be part of a customer-first culture driven by values and innovation. Lead impactful customer experience initiatives.

Job Summary: We are seeking a highly experienced and strategic Head Constructions with minimum 15+ years of experience to oversee and lead all aspects of multiple construction projects from inception to completion. The ideal candidate will have a minimum of 15 years of experience in construction project management, with a proven track record of managing large-scale projects, leading diverse teams, and delivering successful outcomes. Project Leadership & Management Oversee end-to-end construction project lifecycle, including planning, execution, monitoring, and closure. Develop and implement project strategies, ensuring alignment with organizational goals and objectives. Manage multiple projects simultaneously, ensuring timely delivery within scope, budget, and quality standards. Lead the development of project plans, schedules, and budgets in collaboration with stakeholders. Team Leadership & Collaboration Lead and mentor a team of construction project managers, engineers, and site supervisors. Foster a culture of collaboration, innovation, and continuous improvement. Provide guidance on project challenges, offering solutions to mitigate risks and resolve issues. Coordinate with architects, consultants, contractors, and other stakeholders to ensure smooth project execution. Budget & Resource Management Develop and manage project budgets, ensuring cost control and resource allocation. Conduct financial analysis and reporting to ensure project profitability and cost-efficiency. Negotiate contracts with vendors, suppliers, and subcontractors, ensuring favorable terms. Quality & Compliance Ensure adherence to construction standards, safety regulations, and quality control protocols. Conduct regular site inspections to monitor progress, identify risks, and enforce safety measures. Ensure compliance with local regulations, permits, and legal requirements. Reporting & Documentation Prepare and present project status reports to senior management and stakeholders. Maintain comprehensive project documentation, including contracts, progress reports, and change orders. Required Qualifications: Education: Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related field (Master's degree preferred). Experience: Minimum 15 years of experience in construction project management Technical Skills: Strong knowledge of construction processes, techniques, and industry best practices. Expertise in budget management, contract negotiation, and risk assessment. Leadership Skills: Proven ability to lead and motivate diverse teams. Excellent communication, negotiation, and conflict resolution skills. Preferred Skills: Experience managing large-scale residential, commercial, or infrastructure projects. Knowledge of sustainability practices and green building certifications. Familiarity with local construction laws and regulations.

Looking for a motivated and experienced Real Estate Sales Specialist to join our team. The ideal candidate will have a strong background in real estate sales, excellent communication skills. Channel Partner, Sales, Property Presentation.

Job Title: Assistant Sales Manager - Real Estate Location: Bangalore, India Job Type: Full-time About Us: Royal Indraprastha Builders is a leading real estate company in Bangalore, known for its innovative approach and commitment to excellence. We provide top-notch real estate solutions to our clients, ensuring a seamless and satisfying experience. Join our dynamic team and be a part of our growth story. Job Description: We are looking for a motivated and experienced Real Estate Sales Specialist to join our team. The ideal candidate will have a strong background in real estate sales, excellent communication skills. Key Responsibilities: Channel Partner Management: Manage Channel Partner vertical and attend customers at the sales office. Sales Management: Manage the entire sales process, from initial contact to closing the deal. Property Presentation: Showcase properties to potential buyers, highlighting key features and benefits. Market Analysis: Stay updated with the latest market trends and developments to provide clients with accurate information. Client Relationships: Build and maintain strong relationships with clients to ensure repeat business and referrals. Documentation: Assist clients with the necessary documentation and legal formalities involved in buying the property. Team Collaboration: Work closely with the marketing and operations teams to develop effective sales strategies and campaigns. Reporting: Prepare and present regular sales reports and forecasts to the head of Sales. Qualifications: Education: Bachelors / Masters degree in business, Marketing, Real Estate, or a related field. Experience: 2 - 5 years of experience in real estate sales. Skills: Excellent communication and negotiation skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. What We Offer: Attractive commission structure. Mobile and Transport reimbursement. Opportunities for professional development and career advancement. A supportive and collaborative work environment.

Job Title: Chartered Accounting (CA) / Finance Analyst - Real Estate Location: Bangalore, India Job Type: Full-time About Us: Royal Indraprastha Builders is a leading real estate company in Bangalore, known for its innovative approach and commitment to excellence. We provide top-notch real estate solutions to our clients, ensuring a seamless and satisfying experience. Join our dynamic team and be a part of our growth story. Job Description: We are seeking a motivated and detail-oriented Junior Financial Analyst and Auditor to join our finance team. The ideal candidate will have a foundational understanding of finance and accounting principles, excellent analytical skills, and a keen eye for detail. This role offers an excellent opportunity for growth and development in both financial analysis and auditing within our organization. Key Responsibilities: Financial Planning and Analysis: Involves managing financial planning, budgeting, and forecasting processes. Performance Monitoring: Tracking key performance indicators (KPIs), monitoring financial performance, and identifying variances. Financial Reporting: Generating standard reports, handling ad-hoc requests, and ensuring accuracy and timeliness of financial information. Data Analysis and Modeling: Creating and maintaining financial models, analyzing data, and interpreting trends to support business decisions. Collaboration and Communication: Working with various stakeholders, including senior management, to provide financial insights and recommendations. Process Improvement: Identifying opportunities to improve financial processes and systems. Mentoring: In some roles, guiding and training junior analysts. Required Skills: Technical Skills: Proficiency in financial and accounting software like Tally, Essbase and Hyperion, as well as Microsoft Office Suite (Excel, PowerPoint, potentially Power BI). Analytical Skills: Strong ability to analyze financial data, identify trends, and interpret results. Communication Skills: Excellent written and verbal communication skills for presenting findings and recommendations. Problem-Solving Skills: Ability to identify and resolve financial issues, and to proactively seek solutions. Interpersonal Skills: Ability to work effectively with colleagues and stakeholders at various levels. Attention to Detail: Ensuring accuracy and completeness in financial analysis and reporting. Knowledge of Financial Concepts: Understanding of basic accounting principles and financial reporting. In addition to these core responsibilities and skills, financial analysts may also be involved in: Market Research: Conducting market research and competitor analysis. Risk Management: Identifying and mitigating financial risks. Client Advisory: Providing financial advice and support to clients. Compliance and Regulatory Issues: Understanding compliance and regulatory requirements related to the financial industry. Project Management: Participating in or leading financial projects. Accounting Responsibilities: Maintain and organize financial records and documentation. Ensure accurate and timely processing of financial transactions. Conduct preliminary audits to ensure compliance with financial regulations and internal policies. Support the preparation of financial statements and management reports. Participate in internal control assessments and provide recommendations for improvements. Collaborate with cross-functional teams, including property management, legal, and development, to ensure financial objectives are met. Ensure compliance with financial regulations and company policies.

Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a Sales Manager based in Bengaluru with some flexibility for work from home. The Sales Manager will be responsible for leading the sales team, developing and executing sales strategies, identifying new business opportunities, and building relationships with clients. The role will also involve monitoring sales performance, providing training and support to team members, and ensuring sales targets are met or exceeded. Additionally, the Sales Manager will collaborate with other departments to align sales strategies with the overall business goals of Royal Indraprastha Builders. Qualifications Proven experience in developing and executing sales strategies Leadership skills with the ability to manage and motivate a sales team Strong communication and negotiation skills Experience in building and maintaining client relationships Analytical skills to monitor sales performance and identify areas for improvement Ability to work independently and in a team setting Proficiency in using sales software and tools Experience in the real estate industry is a plus Bachelor's degree in Business Administration, Marketing, or a related field