311 Crisis Management Jobs - Page 13

About The Role : Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Backup Adminstrator As a L2 resource of the Run team, he/she will : Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents Plan, prepare and execute Change technical tasks in the ITSM queues Respond to and resolve alerts from the monitoring management system Manage, maintain and operate data backup solution including VTL, PTL, tapes media and encryption devices. Manage, maintain and operate data backup replication between Data Centers Configure and operate backup software, client agents, backup jobs and tape libraries for new backup requirements Perform daily monitoring reporting of backup jobs, and troubleshoot resolve backup failures with clients/partners Plan, prepare and coordinate with vendors for campaign upgrades for Backup infrastructure Perform storage performance analysis and troubleshoot backup-related performance/capacity issues with other teams (Platform, Database, etc) Perform basic to intermediate root cause analysis in Incident and Problem tasks Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc) Plan, prepare, execute and support Data Center maintenance activities Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc Respond to and own L1/L2 escalations Engage in taskforce resolution squad in priority incident management / crisis management cases Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc) Engage in Service Improvement review and actions plan Must Have Skills Backup Software " Dell Networker Hardware " Dell DataDomain,Quantum Scalar i500/HPE StoreEver MSL NDMP backup, SAN (LAN-free) backup Backup cloning, staging and replication operations Backup appliances operations " VTL and PTL Backup tapes media operations " inventory, rotation, recall Backup failover/failback in Disaster Recovery operations Basic working knowledge of Windows and Red Hat Operating Systems and backup-related configuration parameters Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management) Good To Have Skills Avamar,Cristie, CA Arcserve (lesser extent) Hardware " HPE StoreOnce ,Oracle StorageTek SL8500 Scripting / automation experience in Unix/Linux Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Reinvent your world.

The Guest Relations Executive is responsible for ensuring a seamless and positive experience for all guests, from the moment they arrive until they depart. This role is pivotal in delivering exceptional customer service, addressing guest inquiries, and resolving issues efficiently while maintaining a positive and welcoming environment. Key Responsibilities: Guest Interaction: Greet and welcome guests upon arrival, ensuring they feel valued and important. Act as the primary point of contact for guests throughout their stay. Provide information about the hotel s services, facilities, and local attractions. Guest Satisfaction: Liaise with other departments to ensure guest requests and complaints are addressed swiftly and effectively. Maintain clear communication with housekeeping, front office, and F&B teams to ensure seamless service delivery. Crisis Management: Assist with emergency procedures and ensure the safety and well-being of guests during critical situations. Handle unforeseen situations like overbooking with tact and professionalism.

Should create PR plans and strategies Improve the quality of the company s voice via different online and offline channels Serve as a first contact person for all media queries Write press releases, media announcements, speeches and other PR copy Prepare presentations for media briefings and other meetings Provide effective crisis management solutions in times of need Build and maintain targeted media lists and nurture relationships with key reporters (online and offline) Monitor and analyse the effectiveness of PR campaigns and communicate insights to management

DSPR is looking for Senior PR Associate to join our dynamic team and embark on a rewarding career journey Media Relations: Building and maintaining relationships with journalists, editors, and media outlets to generate positive media coverage for the organization Press Releases and Communication: Writing and distributing press releases, speeches, and other communications to convey key messages and announcements to the public and media Event Management: Planning and organizing events, press conferences, product launches, or promotional activities to enhance the organization's visibility and reputation Crisis Management: Developing strategies to handle and mitigate negative publicity or crises that could potentially impact the organization's reputation Content Creation: Creating engaging content for various platforms such as websites, social media, newsletters, and promotional materials to maintain a positive image Brand Management: Supporting the organization's brand strategy and ensuring consistency in messaging across all communication channels Stakeholder Relations: Cultivating and managing relationships with stakeholders, including customers, investors, employees, and the community Monitoring and Analysis: Monitoring media coverage, social media mentions, and public perception to assess the effectiveness of PR campaigns and make necessary adjustments

Location: Pune (Need to look after PAN India sites) Designation: Key Account Manager Salary: Upto 14 Lakhs Areas of Responsibility: Security Program Development: Spearheaded the creation and management of a robust security program to protect organizational assets from various threats. Risk Assessment : Conducted comprehensive security risk assessments, collaborating with internal and external teams to identify vulnerabilities and continuously improve security measures through audits and reviews. Incident Investigation : Led investigations into reported crimes, injuries, theft, and unusual incidents, ensuring thorough analysis and case management on an individual basis. Resource Management : Determined and allocated investigative resources effectively to meet case objectives, ensuring optimal outcomes. Surveillance Operations : Utilized physical, behavioral, and electronic surveillance methods to gather pertinent information for investigations. Patrol and Observation : Performed regular security patrols to deter theft, embezzlement, sabotage, and trespassing while observing and reporting any unlawful activities. Access Control : Managed access to protected premises, ensuring only authorized individuals were permitted entry. Crowd Control : Executed effective crowd control measures in public areas to maintain safety and order. Incident Response : Investigated and took lawful action on accidents, incidents, trespassing, and suspicious activities, maintaining compliance with Security Protocols. Crisis Management : Neutralized situations calmly and tactfully, utilizing common sense and sound judgment to protect individuals and property. Safety Monitoring : Monitored for safety hazards, fire risks, and other security-related situations, proactively addressing concerns. Customer Assistance: Provided assistance to customers, employees, and visitors, ensuring their safety and addressing any concerns. Reporting: Prepared detailed reports outlining critical findings, identifying process gaps, and providing strategic recommendations to senior management and stakeholders. Mitigation Strategies : Recommended and implemented security protocols, policies, and procedures to prevent future incidents. Database Management: Maintained an accurate database of fraud incidents, security breaches, threats, and accidents to inform ongoing risk management efforts. Process Improvement: Identified and implemented opportunities for investigative process improvements, enhancing efficiency and effectiveness. Candidate must have: . Presentable, having very good communication skill, .Thorough security knowledge. . Technology and electronic security knowledge . Access control system. . Risk assessment . Vendor management. . Stakeholder engagement. . Conflict resolution skill. . People management . Crisis Management. . Emergencing handling management . Good knowledge in Ms. Office . Expert in report preparation for MBR & QBR ,etc . High in Moral and ethics Eligibility Criteria: Graduation from any stream Min 7 yrs of experience

Job Overview : The Security Guard is responsible for maintaining a safe and secure environment for staff, visitors, and property. This role involves patrolling premises, monitoring security systems, and responding to emergencies as needed. Key Responsibilities : Monitor and patrol assigned areas to ensure safety and security. Prevent unauthorized access and ensure proper security protocols are followed. Respond to alarms, incidents, or emergencies and provide assistance as needed. Report any security breaches or suspicious activities to management. Maintain security logs and records. Qualifications : High school diploma or equivalent. Prior security experience preferred but not required. Strong attention to detail and ability to stay alert. Interested candidates can call on 9534396678 for more information.

Oversee day-to-day school operations Manage school logistics and budgets. Set learning goals for students and teachers based on national curricula. Monitor and report on teacher performance. Research new resources and techniques to improve teaching.

Are you passionate about food, hospitality, & creating unforgettable wedding experiences? A leading catering company in Hyderabad, specializing in luxury weddings, & are looking for a dedicated Specialist – Premium Wedding Segment to join our team Required Candidate profile Passionate about food, hospitality & luxury weddings. Expert in Indian wedding food traditions & rituals, exceeds guest satisfaction & service. Strong communication skills & thrives under pressure.

Job Description Designation - Manager (Media) Location - Wadgaonsheri, Pune Type - On site, Full Time Job Summary We are seeking a dynamic and strategic Manager of Social Media, Digital Marketing, Public Relations, and Crisis Management to oversee our brands online presence, marketing campaigns, media relations, and reputation management. This role requires a versatile professional with expertise in digital marketing, public relations, social media engagement, and crisis communication. The ideal candidate will enhance our brands image, drive customer engagement, and handle communication challenges effectively. Key Responsibilities Social Media & Digital Marketing: Develop and execute multi-channel digital marketing strategies to enhance brand awareness and customer engagement. Oversee social media platforms, creating and managing compelling content that aligns with brand goals. Monitor social media trends, analytics, and audience insights to optimize campaigns. Collaborate with content creators, designers, and marketing teams to produce engaging digital content. Implement paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn, etc.) to maximize reach and ROI. Manage SEO, SEM, email marketing, and influencer partnerships to drive brand visibility and conversions. Public Relations & Communications: Develop and maintain relationships with media outlets, journalists, and industry influencers. Craft press releases, media kits, and speeches to ensure effective brand representation. Plan and execute PR campaigns to promote brand initiatives, product launches, and corporate announcements. Act as the spokesperson for the company when necessary. Monitor public perception and respond proactively to media inquiries. Crisis Management & Reputation Handling: Develop crisis communication strategies and ensure preparedness for potential PR challenges. Monitor online conversations, reviews, and social media for potential brand reputation risks. Manage and mitigate crises by crafting timely, strategic, and appropriate responses. Collaborate with internal teams to ensure transparency and consistency in crisis communication. Provide media training and guidance to leadership for crisis situations. Requirement Education and Experience Bachelors degree in Public Relations, Communications, Journalism, or a related field. A minimum of 5 years of experience in media relations, public relations, or crisis management. Proven experience handling high-pressure situations and managing crises effectively. Skills and Competencies Exceptional written and verbal communication skills. Strong strategic thinking and problem-solving abilities. Proficiency in media monitoring tools and public relations software. Ability to work collaboratively with cross-functional teams. Knowledge of industry trends, media landscapes, and emerging communication technologies.

Amazon s Legal Department is looking for a lawyer with significant experience in corporate investigations and compliance programs to join its Business Conduct and Ethics team supporting compliance investigations in India. As a Corporate Counsel, you will monitor, supervise, and independently conduct internal investigations involving potential legal and regulatory issues, including fraud allegations. The ideal candidate must be a strong communicator adept at working with multiple stakeholders to navigate complex investigations and deliver results. You must be able to prioritize, multi-task, meet deadlines, and maintain flexibility in a fast-paced, ambiguous and changing environment. This role can be based in either Delhi or Bangalore. There is also opportunity for this position to be based in Singapore. Given the regional scope, travel may be required for this role. - 8+ years of experience, including at least 3+ years investigations or compliance experience with corporations, law firms, or government agencies - Qualified lawyer and bar membership in good standing in at least one jurisdiction - Anti-corruption and bribery experience including counseling and defense - Experience in crisis management and response - Excellent English skills that include the ability to draft documents and conduct interviews in English - Hands-on project management experience, including the ability to manage a large number and variety of mission-critical projects, working independently and often in ambiguous environment

JOB TITLE: Assistant Global Procurement Manager - Soda Ash Work LOCATION: Mumbai HO, India MAIN JOB PURPOSE: Assistant Procurement Manager - Soda Ash will be part of the Inorganics Procurement Category for the Homecare business. This role reports to the Global Procurement Manager - Inorganics, based in the Netherlands who manages a spend of approximately EUR 400m. In this role, you will be collaborating extensively with internal stakeholders and externally with suppliers in the execution of the strategic sourcing plan for soda ash. Procuring one of the most critical raw materials for the Homecare business, this is a dynamic role in which you will support on sustainability ambitions, savings targets and supply resilience to drive the category strategy forward. MAIN ACCOUNTABILITIES: Material Strategy: Support in development and execution of portfolio strategy in line with both short and long-term objectives and global strategy Seek inputs from markets to sharpen and adapt the strategy accordingly Identify risks to the business, and prepare resilience plans to overcome them Portfolio Management: Follow dynamically changing market conditions, understand direct and indirect factors influencing supply, demand and prices and develop a view of future markets trends for the business Full contracting cycle for the materials: from creation and administration of Tenders to the negotiation and closure of contract Create sourcing contracts in the Contract Lifecycle Management system Use Smart Buying tools for extracting greater value: eTender, cost-plus/market-minus pricing mechanisms Support the global saving agenda and deliver NMCI, NMI, Buying Competitiveness and Cash Targets. Compliance of materials with Unilever specifications, through approvals granted by R&D team Support in preparation of PowerPoint slides for stakeholder presentations Supplier Management: Support and Management of the global RFQ process, including RFQ preparation, participating in the negotiation and in-depth analysis of submissions Maintain relationships with suppliers to ensure Unilever gets top priority in service, quality, cash, and cost of materials Execute legal contracts with suppliers in the form of Unilever Purchase Agreement and Commercial Terms Contract (and where required, also Special Terms Contracts) Manage the Compliance of suppliers and sources on Unilever Supplier Qualification System (Aravo): Responsible Sourcing Policy compliance and Quality Assessment compliance Business engagement: Support with forecasts to the business based on market trends and analysis of factors affecting the market: provide rationale, commentary, and analysis to support forecasts Manage supplies at the time of any failure on the ground (crisis management) to keep SUs running always, lead and manage effective on time communication/ updates to stakeholders Support the global projects agenda in collaboration with the regions related to ASA, AMA, Complexity reduction and Resilience. Work cross-functionally with both local and global counterparts to identify and implement value-project based projects and initiatives. KEY REQUIREMENTS: Minimum bachelor s degree in business/finance, Engineering or Economics background Master s Degree/MBA is advantageous Minimum 5 years experience as a Procurement Manager in an MNC (FMCG is advantageous) Fluent in English is mandatory, both written and spoken Superior stakeholder management, both internal (across all hierarchies and functions) and external (suppliers). Comfort with systems: SAP CLM, USQS, SRS, HANA, Ariba, etc. Knowledge and experience in negotiations, forecasting, planning processes, market operations, supply chains