Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Social Media - Lead to join our Marketing team in Mumbai. Your Typical Week Will Include The Following Managing and growing brand presence on social media platforms like LinkedIn, Instagram, YouTube, and Facebook. Deploying strong platform-specific strategies and driving engagement, reach, and conversion through compelling content and campaigns. Plan and manage social media channels, design campaigns and help build brand identity.Produce witty and engaging content, with good analytical skills.Stay updated with the latest trends and design impactful social media strategy.Collaborate with the design team / social media agency to get the images, videos and posts designed on time.Build a community by engaging the audience with meaningful conversations and responding to their comments.Connect with industry influencers for brand promotions.Monitor brand mentions and promote user-generated content to connect with the audience personally.Analyse social media analytics to measure the performance of the campaigns.Deploy relevant AI tools/technologies and build an organisation wide AI ecosystem, including conversational AI for chat and web/app journeysConceptualise and plan Influencer led campaigns and UGC for reach and engagement amongst relevant audience You could be the right candidate if you have Master's degree in marketing, Communications or a related field.Minimum of 5 years of experience as a social media manager / specialistExpertise in managing brand pages on LinkedIn, Instagram, YouTube, and Facebook.Knowledge of paid social advertising and campaign optimization.Proficiency with tools like Sprinkler, Meta Business Suite, Creator Studio, Buffer, Hootsuite.Strong copywriting and visual storytelling skills.Excellent communication and time-management abilities This could be the gig for you if you… Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer.Have the ability and willingness to be hands-on with strong attention to detail.Can work independently and handle multiple concurrent initiatives.Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks.Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization.Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Title: Lead – Social Media Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Martech - Lead to join our Marketing team in Mumbai. Your Typical Week Will Include The Following Managing marketing specific automation tools to devise strategies and optimise marketing processes, including CEP (Whatsapp, Email, SMS/RCS), CRM (lead management (lead generation, nurturing, scoring), customer journey orchestration across web/app platforms, A/B testing and segmentation, AI/ML data modelling and analytics, UAT. Handle day-to-day troubleshooting and optimization of integrations across marketing platforms. Handling modern communication tools, technologies, and advanced analytics, enhancing the overall digital marketing strategy and operational efficiency. Oversee the development, implementation, and maintenance of digital platforms, including websites, mobile apps, customer portals and chatbot interfaces. Ensure platforms are user-friendly, secure, and compliant with industry regulations.Analyse data from digital platforms to identify trends, customer behaviours, and areas for improvement. Generate reports to inform strategic decisions and enhance customer experience.Develop strategies to improve the digital customer journey, ensuring seamless interactions and satisfaction. Implement feedback mechanisms to continuously refine and enhance digital servicesDevelop and manage chatbot and conversational AI solutions to optimise customer acquisition and enhance customer support and engagement. Integrate chatbots with platforms like WhatsApp / Web / App to provide seamless customer experience. Continuously monitor and improve chatbot performance based on user feedback and analyticsImplement and manage WhatsApp as a communication channel for customer interactions. Ensure WhatsApp communications are secure, compliant, and integrated with other digital platforms.Develop and implement AI/ML models to predict lead propensity and customer disposition. Analyse customer data to identify high-potential leads and tailor marketing strategies accordingly. Continuously refine models to improve accuracy and effectiveness in lead generation and customer retention.Knowledge of content management systems (CMS), Digital Asset Management (DAM) Platforms, and Experimentation and Personalization Platforms.Lead and manage end-to-end Martech projects, from requirement gathering, process flows, user guides to final delivery.Leverage knowledge of APIs, databases, and SQL to customize, troubleshoot, and enhance system capabilities.Work closely with the cross functional teams, and specifically Tech teams to understand business objectives and translate them into actionable Martech solutions, and ensure timely execution Knowledge of data protection laws and compliance (DPDP, GDPR, CASL, etc.). Ensure all digital platforms comply with health insurance regulations and data privacy laws. Implement robust security measures to protect sensitive customer information.Work closely with the systems, databases, and resources to source quantitative and qualitative data to support the update and ongoing maintenance of various marketing collaterals and websites.Identifying/executing new and impactful ways to enhance the efficiency and scalability of the marketing platforms and provide tactical support for data, website, and integration projectsCollaborate across teams, both internal and external, to support the launch of new products and the execution of product action across platforms web, app, chat / whatsappStay updated with the latest digital trends and technologies to continuously improve platforms. Propose and implement innovative solutions to enhance operational efficiency and customer engagement. You could be the right candidate if you have Master's degree in marketing, Communications, Information Technology, or a related field.Minimum of 5 years of experience in Martech / Digital Platform Management, preferably in the health insurance industry.Deep understanding of Martech applications, including platform architecture, APIs, and best practices. Familiarity with web development frameworks and tools such as Flutter, React, Angular, Gatsby, or Next.js. Experience with CI/CD pipelines, DevOps practices, workflow analysis and agile methodologies.Excellent analytical and problem-solving skills.Strong written and verbal communication skills.Ability to work independently and as part of a team.Experience with HTML, CSS, and JavaScript is a plus. This could be the gig for you if you… Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer.Have the ability and willingness to be hands-on with strong attention to detail.Can work independently and handle multiple concurrent initiatives.Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks.Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization.Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Title: Lead - Martech Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Business Analyst to join our Business Solutions Group team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Business Analyst, your typical week might include the following… Manage health & wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of ‘as-is’ vs ‘to-be’ process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories & requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy & roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal/ compliance/ data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap & driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined & met; lead testing in collaboration with functional users including joint preparation & review of test plan, test cases, user acceptance testing. You could be the right candidate if you have Have 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales & customer servicing. At least 3 years’ experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team Are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes/ capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence & JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you… Have built best-in-class processes from scratch.Are passionate about leveraging digital tools to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas.Join hands with other colleagues to solve for the customer.Like to work in a culture where everyone can see what others are doing.Take help from others when stuck and encourage others when there are setbacks.Take full responsibility for your team’s contribution output while thinking wing-to-wing across the organization. Location: Mumbai Position: Business Analyst, Assistant Manager/ Manager Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist - Contact Center (Inbound & Chat) to join our Customer Service team in Mumbai. Your Typical Week Might Include The Following Supervise Inbound, Service Outbound, and Chat teams for daily operations. Track service KPIs like AHT, SLA, FCR, CSAT/NPS for Inbound, Service outbound and Chat teams Ensure optimal queue management, staffing, and service level achievement. Monitor real-time performance, manage breaks, and ensure adherence to staffing schedules. Conduct regular coaching, huddles, and refreshers. Ensure timely and accurate handling of all customer service queries across touchpoints. Coordinate with Operations, Branch, Claims, Underwriting, Network Hospital, and Tech teams for faster resolution of complex service queries. Act as a bridge between frontline agents and backend processing teams. Act as the first point of escalation for agent or customer concerns. Ensure quality and compliance with call/chat scripts. Use dashboards and live monitoring tools to track agent productivity. Flag and fix issues related to call queues, chat concurrency, and wait times. Identify performance gaps and implement coaching interventions. Work with WFM, Training, and Quality teams to improve overall efficiency. Review CSAT/NPS feedback and agent-level improvements. You Could Be The Right Candidate If You Have 5-7 years of Inbound contact center management experience (call, chat and email process) in health insurance, general insurance or financial services industry. Possess strong analytical skills to identify trend deviations and pain areas for quick redressal. Have familiarity with CRM systems, ACD systems, and Chat platforms. (Salesforce, Avaya, Genesys, Freshdesk, etc.). Have RTM (real-time monitoring) skillsets and familiarity with IVR and Dialler queue and skillsets management Possess analytical ability, people leadership skills and reporting capabilities (Advanced Excel/Power BI basics preferred). Have excellent communication and negotiation skills. Have a bachelor’s degree from a recognized University. Post graduate degree will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution output while thinking wing to wing across the organization; to solve for the customer. What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Show more Show less

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Specialist - Contact Center (Outbound) to join our Customer Service team in Mumbai. Your Typical Week Might Include The Following Execute and Supervise service outbound campaigns via Call, Voice bot etc. (Welcome Call, Service outbound, Peacetime engagement, etc) Ensure optimal queue management, staffing, and service level achievement. Monitor real-time performance, manage breaks, and ensure adherence to staffing schedules. Conduct regular coaching, huddles, and refreshers. Track service KPIs like Contact rate, AHT, SL, FCR, CSAT/NPS across Outbound Campaigns Maintain SLA for TAT-sensitive campaigns (policy issuance, endorsements, KYC updates). Ensure all outbound activities comply with TRAI regulations, DNC norms, and IRDAI service guidelines. Provide weekly reports on campaign effectiveness and customer feedback trends. Review active campaigns and agent productivity targets. Plan upcoming service campaigns; align with product/service owners. Coordinate with internal and external teams or partners to address customer queries raised during outbound connect. Share outbound performance reports with Contact Center Lead. Use dashboards and live monitoring tools to track agent productivity. Identify performance gaps and implement coaching interventions. Work with WFM, Training, and Quality teams to improve overall efficiency. Review CSAT/NPS feedback and agent-level improvements. You Could Be The Right Candidate If You Have 5-7 years of Outbound contact center management experience in health insurance, general insurance, or financial services industry. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have familiarity with CRM systems, ACD systems, and Chat platforms. (Salesforce, Avaya, Genesys, Freshdesk, etc.). Have RTM (real time monitoring) and Campaign management skillsets. Have familiarity with IVR and Dialler queue and skillsets management Possess good knowledge of DNC, TRAI guidelines. Possess analytical ability, people leadership skills and reporting capabilities (Advanced Excel/Power BI basics preferred). Have excellent communication and negotiation skills. Have a bachelor’s degree from a recognized University. Post graduate degree will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you… Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team’s contribution output while thinking wing to wing across the organization; to solve for the customer. What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Show more Show less

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented to join our Experience team Name in Mumbai. Lead/Data Engineer Note: The title will depend on (1) Experience (2) Expertise and (3) Performance. So, the title could be: (Senior Manager) Lead Data Engineer (Manager) Data Engineer Deep technology role Experience: 12 - 15 years. Location: Mumbai and/or Bangalore Work from office only Job Profile Summary: PHI intends to build a cloud-native, microservices-oriented, loosely coupled open technology platform, which is tightly aligned to health-insurance domain, and built expecting to be reused while anticipating change . The PHI platform will be made up of multiple applications supporting different business functions, which are well-integrated and well-orchestrated. The applications could be COTS (Common-Off-The-Shelf) vendor software, or Prudential Group software capabilities, or software built by in-house PHI engineering team. All applications need to adopt common services, platforms, architectural principles, and design patterns. The right candidate will be accountable to deliver technology artefacts to business stakeholders, in the fastest time possible , with least gaps , best quality , and clarity on how the technology and business requirements can be delivered and tested at pace, with minimal gaps, and best quality. Requirement gaps, change requests, non-integrated journeys, bugs in UAT, NFR failures - all these would signal poor quality deliverables by this candidate. Job Description: Deeply understand the long-term architectural direction, emphasizing reusable components and interactions between various applications and accordingly architect data platform needs. Collaborate with TDMs, BAs, data engineers, data owners, business stakeholders, and Solution designers to understand business requirements to architect data solutions considering functionality, interoperability, performance, scalability, reliability, availability, and other applicable criteria. Conceptualize and engineer reusable data solution and development frameworks. Use data-driven insights to guide the development of programs and apps that meet user needs. Follow and contribute to defining and ensuring adherence to engineering and coding standards. Stay innovative by building world-class propositions using bleeding-edge technologies, frameworks, and best practices to bring differentiation through technology. Design, develop, and maintain robust data pipelines for batch and streaming data processing, ensuring scalability and reliability . Implement ETL processes to gather, transform, and load data from various sources into data warehouses and data lakes . Utilize data engineering technologies such as Parquet format for efficient data storage, Iceberg open table format for managing large-scale datasets . Leverage Google Cloud Platform services including Google Cloud Storage, Google Cloud Pub/Sub, Google Cloud Dataflow, Google Cloud Dataproc, Google Cloud Composer, and Google Cloud Bigtable Ensure data quality and governance by implementing monitoring, measuring, and improving data quality throughout its lifecycle Develop and maintain data integration workflows using APIs and standard toolsets Collaborate with cross-functional teams to solve enterprise problems related to data storage, exposure, and sharing in line with security and compliance requirements Build and optimize data infrastructure to support advanced analytics and insights Implement and maintain components of big data technologies for both exploratory and production data science platforms. Who we are looking for: Technical Skills work experience: MH: Proven hands-on experience of data architecture and engineering for enterprise grade Datawarehouse/lake/lake-house with overall experience between 7 - 18 years MH: Demonstrated ability to understand technology and architectural strategy processes its successful translation into engineering solutions MH: Deep with BigQuery for data warehousing/lakes/lakehouses and analytics, leveraging Google Clouds suite of tools for data engineering tasks, Parquet format for efficient data storage, open table formats(Iceberg) and building robust data pipelines leveraging cloud native toolsets, ETL processes, data integration, and transformation techniques to ensure seamless, Google Cloud Storage, Google Cloud Pub/Sub, Google Cloud Dataflow, Google Cloud Dataproc, Google Cloud Composer, and Google Cloud Bigtable, looker studio, powerbi etc. MH: Experience with machine learning models and AI solutions on Google Cloud, utilizing tools like Vertex AI for model deployment and management. MH: Understanding of data governance, security, and compliance measures to protect sensitive data and ensure adherence to industry standards. MH: Proficiency in data quality management, including monitoring, measuring, and improving data quality throughout its lifecycle. Familiarity with data governance frameworks to establish rules, processes, and roles that ensure data is managed effectively from initial collection to final analysis MH: Proficiency in tools like Github (with co-pilot and actions), Build pipelines with relevant technology knowledge, Java, Diverse set of IDEs, Jira, Confluence, Kubernetes, Docker, Google Cloud Platform, Jenkins (Versioning and delivery helper tools), Postman, Websocket client (API development and debug tools). Personal Traits: First and foremost, be an exceptional engineer Highest standards of Collaboration Teamwork are critical to this role Strong communication skills ability to engagement senior management on strategic plans, leading project steering committees and status updates etc. Excellent problem analysis skills. Innovative and creative in developing solutions Ability and willingness to be hands-on; Strong attention to detail Ability to work independently and handle multiple concurrent initiatives Excellent organizational, vendor management, negotiation, and prioritization skills Education Bachelor s in computer science, Computer Engineering or equivalent; Suitable certifications for key skills Language Fluent written and spoken English Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. Legal and Information Security and Privacy teams are a vital part of Prudentials success, shaping the future of health insurance in India. To partner us in this mission, we are looking for a talented fresh law graduate to come and work with us on the most important challenges of a startup health insurance company that takes pride in technology and consumer trust at its very core. Working with us will be like working with product, actuary, procurement and engineering teams to understand the legal and privacy implications of their work. From contract negotiations to user experience, you will be supporting to create innovative solutions to complex startup business issues. Legal and Privacy Trainee As an intern with the legal and privacy office, your typical week might include the following Conduct thorough research on IRDAI Regulations and Group Policies and map the requirements. Collaborate with various teams to understand their requirements on data retention, create data dictionaries and data flow diagrams. This is in respect of personal data only to ensure compliance with privacy laws. Create first drafts of PHI internal policies under guidance of Legal Manager and Group Wide Information Security Privacy. Create first drafts of PHI Customer facing consent forms, Privacy/ Trust Statement. To review existing contracts for mandatory IRDAI and Privacy clauses. Collaborate with the legal and compliance teams to integrate feedback into drafts. Help drive an awareness campaign within Prudential India/ PHI for privacy by design awareness in which customized workshops will be done for marketing, technology and products team. Minimum Qualification: JD, LL.B., or equivalent degree from a recognized law college. Prior internship experience in in-house or at a law firm with privacy and cybersecurity as a specialization. Ability to communicate effectively in English language. Ability to use MS Office Suite effectively. Excellent research capabilities. Preferred qualities: Curiosity about technology, law and cybersecurity. Curiosity or working knowledge of AI tools to create awareness posters, training videos etc. Background/ interest in computer applications/ technology. Location: Mumbai (full-time on-site role) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Lead - Total Rewards Performance - India SAHI As a Rewards specialist, you will be responsible to implement manage Prudential Group Reward practices implement in context to India s talent. Performance Management: Implementing PruPerform in India SAHI to ensure Organization goals are aligned to individual goals, which involves, process governance, drive strategically aligned goal setting, support with regular and quality performance conversations, ensure target assessor group and 360-degree feedback Train support managers to effectively manage evaluate performance and foster high performance culture in the organization. Compensation Benefits Management Conduct regular Compensation benefits benchmarking with competition to ensure we have competitive advantage in positioning. Oversee Employee benefits programs like Insurance offerings, policies, and wellness initiatives to align with Prudential Global standards and India Market standards. Regularly review and update the offerings Design and support administration of executive compensation framework in line with regulations from IRDA Support with compensation proposals for all new hires, ensure internal external parity. Work closes with Talent Acquisition to drive win-win proposition for Candidates and the organization Be the custodian of Group Reward Principles and guidelines for India SAHI. Governance Budget oversight Ensure all compensation and benefits programs comply with local Labour laws and regulations. Stay updated with any legislative changes affecting compensation and benefits. Manage the Rewards budget, ensuring cost-effective allocation of resources. Provide regular financial analysis and reporting to support strategic decision-making. Be the custodian of People cost Workforce planning and annual renumeration review process Conduct Benefit analysis to ensure ROI and optimization of employee offerings. Design HR policy process framework for the organization considering local compliance, best market practices Group guidelines. In collaboration with group ER, ensure all employment letters formats which are compliant to legal framework, and reward guidelines Job Analysis Evaluation Ensure Job Evaluation exercise to determine relative fair value of different roles. Work closely with Business leaders to conduct regular job analysis and design to ensure that roles are well aligned to organization goals and become a critical input to org design initiatives. Support group transformation. In collaboration with Group Rewards, establish an effective competitive Job architecture support future scaling of the organization across various functions Collaboration Communication Align with leaders to effectively communicate and implement compensation policies practices as per market standards group guidelines Communicate group announcements, conduct trainings, employee debriefings to ensure group policies guidelines are effectively implemented in the business unit. Leverage skillsets internal stakeholders external vendors to implement effective reward programs. You could be the right candidate if you Master s degree in human resources and/or a professional certification related to the field Minimum of 5 years of overall HR experience, at least 3 years in corporate rewards or reward consulting role. Strong knowledge of compensation principles, market trends, regulatory requirements, and best practices. Experience in BFSI or Insurance domain to design and drive initiatives for retail or frontline sales will be a plus. Proven experience designing and implementing comprehensive compensation and rewards programs, including salary structures, incentive plans, and long-term incentives. Excellent analytical skills with the ability to interpret complex data, conduct market research, and provide data-driven recommendations. Ability to look at tasks as a problem and use case that can be solved with Gen AI. This could be the gig for you if you Thrive in environments that celebrate co-creation and collaboration Passionate about building high performance culture through competitive rewards practice. Ability to adapt work in a fast-paced dynamic environment Take help from others when stuck and encourage others when there are setbacks Always open to embracing change and be able to manage it. Location: Mumbai. May be required to travel to other locations in and outside India if needed Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. About Prudential Prudential are on a journey to transform the way Technology is delivered. We are committed to delivering cutting-edge solutions and providing exceptional user experiences for our customers. As we continue to expand our digital presence, we are seeking a talented Head of Front-End Engineering to lead our team and play a crucial role in building out our Scalable and Component based framework across Asia and Africa. We are looking for individuals who Do the right thing , are Open and Transparent and want to build and work with a world class Engineering team. What to Expect You can expect a challenging, fast paced, and dynamic environment where your views and opinions are essential to the delivery of successful technology products. You will be held accountable and responsible for your decisions, your team, how you work and the way you work. In addition, we explore the latest technologies and processes to ensure we remain up to date with current trends to deliver a competitive advantage to the business and value our customers. We are seeking a highly skilled and motivated Front-End engineer to join our engineering team. Development : You will be responsible for designing, developing and delivering front-end applications with proven modern technologies. You will apply the latest development methodology and processes to deliver high-quality software. Quality Assurance: You will apply best practices in code quantity, testing and automation to ensure flawless user interfaces, as well as robust regression testing, and a relentless pursuit of ongoing quality improvements. Collaboration : You will work in an energetic team in a start-up like setting to contribute to the success of our digital initiatives. You should be excellent in communication and documentation skills. Community of Practice Inner Sourcing : You will actively participate in our Community of Practice, sharing your knowledge, learning from others, and collaborating to drive innovation and continuous improvement. You will also contribute to our inner sourcing culture, where we leverage the open-source model for internal development, to improve code reuse, collaboration, and overall code quality. Qualifications (Total 10 years of experience) 5+ years experience in modern front-end web applications. 5+ years experience in Flutter web and mobile. 5+ years of experience in mobile app development, with a focus on iOS, Android, and Cross-Platform frameworks. Proven expertise in HTML, CSS, JavaScript, and TypeScript. Strong experience in mobile app development. Solid understanding and hands-on experience in Backend development - Node.js, NestJS, GraphQL, PostgreSQL. Deep understanding of responsive web design, performance optimization and accessibility standards. Experience with unit testing and end-to-end testing frameworks like Jest, Vitest, Playwright, and Cypress. Strong, clear communication and collaboration skills, with the ability to work effectively in large cross-functional teams. Proven experience in implementing behavioural analytics using tools such as Mixpanel. Experience in leading a team or managing a project is a plus. Experience in the finance or insurance industry is a plus. Bachelors degree in computer science or related field, or equivalent work experience. Required Skills: Frontend: Flutter, ReactJs, Svelte, Sveltekit, Backend: Node.js, NestJS, GraphQL, Testing: Flutter Test, Jest, Vitest, Playwright, Cypress Mobile Development: iOS, Android, Cross-Platform frameworks. Package management for Node and Dart (eg NPM, Pub) CI/CD: Jenkins, GitHub, GitLab CI/CD, CircleCI, or similar for automated deployments. Flutter Framework: Flutter SDK, Dart programming language, Flutter testing frameworks, Riverpod, Go Router. Experience with Agile/Scrum methodologies. Well versed in Software Development Lifecycle (SDLC). Collaboration tools - Confluence, JIRA, Office365. Certifications like AWS Certified Developer, or Google Certified Mobile Web Specialist are a plus. Responsibilities: Design, develop, and maintain high-quality web and mobile applications. Collaborate with cross-functional teams to define, design, and ship new features. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Lead a team of junior developers, including code reviews and mentoring. Participate in Agile/Scrum development process. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Lead - HR Delivery - India SAHI As HR Deliver lead, you will be responsible to develop, manage execute successful delivery of HR services across the organization HR Delivery- Setup build Create HR Delivery and Process roadmap in alignment with business plan, especially for PAN India Front line sales operations Develop, implement, and maintain HR policies and procedures that comply with local labor laws and regulations. Ensure all HR and we are legally compliant and align with company values and standards. Collaborate actively with Group HR COEs to implement best in class Group HR practices in the India Business Setup the HR data reporting practice to identify trends and inform decision-making to Business stakeholders. Prepare regular HR reports for management to track key metrics and measure the effectiveness of HR initiatives Lead complete HR Audits as required by the company and local regulations. Continuously develop and adapt business processes in Workday to suit local needs of the India Market to support scale. Employee Lifecycle Management: Design and manage a scalable effective onboarding process to ensure smooth welcoming experience for all new joiners. Working closely with payroll partners to implement administer monthly payroll. Ensure timely accurate processing of salaries, bonuses, deductions and any other compliances associated with it. Administer benefits programs including but not limited to health insurance, retirement plans, stock administration and any other benefits in future setup for India SAHI. Ensure data sanctity in workday system and timely maintenance of Personnel files (both virtual and physical) Oversee offboarding process including completion of no dues, conduct exit interviews, calculation processing of final settlement. Collaborate closely with Distribution and Finance team to ensure HR Data, System Processes: Ownership of maintaining employee data in myHR system Streamline the system to effectively implement our process Ensure data integrity confidentiality. Stakeholder Management Management: Alignment with cross functional key stakeholders in areas like Product, technology, and operations etc. Oversee and manage the HR operations aspects, providing guidance, support, and development opportunities to Foster a collaborative team environment to achieve departmental goals You could be the right candidate if you Bachelors Degree, Masters is preferred Minimum of 7 years of HR Delivery and process over sign experience with a people management is a plus Proven track record of successfully designing, managing scaling HR processes, building practiced with a continuous improvement mindset and scope Understanding of Compliance Laboure law frameworks that govern day to day practices Proficient in using HR tech softwares, Gen AI skills and Prompt engineering will be a plus Display high level of integrity, professionalism confidentiality Always open to embracing change and be able to manage it. This could be the gig for you if you Thrive in environments that celebrate co-creation and collaboration Have strong subject matter knowledge and built best in class processes from a scratch Are passionate about leveraging digital tools to transform employee experience Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Always open to embracing change and be able to manage it. Location: Mumbai. May require pan India in future as required Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Head of Central Operations As a Lead, your typical week might include the following Partner with technology to create digital operations model across all sub functions of central operations team With IT, jointly own tech platforms deployment for Go live Focus on cost efficiency with scalability Collaborate with Products and Customer/ Distributor Experience team to execute Customer First strategy Use Technology as Enabler to deliver exceptional Service standards to Customer and Distributor Build and execute Operations strategy for Retail and Group business Retail Operations: This central sub function will be responsible for service level management for new business, endorsements servicing and renewal processing for customers acquired by retail distribution team. The team will be responsible to build digital customer journeys across all platforms (including integration with distributor ecosystem) and monitor performance to ensure seamless customer experience. The unit will also manage financial reconciliation of premium including refunds wherever applicable. Group Operations: This central sub function will be responsible for service level management for new business, endorsements servicing and renewal processing for customers acquired by group distribution team. The team will be responsible for placement of Client business with adequate controls on financial reconciliation of premium including refunds wherever applicable. The team will also liaise with Distribution, Underwriting, Claims and Third-Party Administrators to support the intermediaries in providing seamless service experience to Clients You could be the right candidate if you Have a bachelor s degree from a recognized institute Have deep functional understanding of Insurance Operations Have led medium to large scale operations set up with strong exposure to digital operations, well versed with retail and institutional business operations. Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. Have 15+ years of total experience with at least 5+ years of medium management experience and leading team as well What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Channel Product Marketing - Manager to join our Marketing team in Mumbai. Your typical week will include the following: Creating and executing comprehensive GTM strategies to launch new products across distribution channels, including D2C, Banca, Agents, Brokers etc. Developing clear and compelling product propositions and messaging that resonates with the target audience and differentiates our offerings from competitors. Ensuring smooth execution of marketing campaigns (ATL BTL) across channels, along with the adherence to brand guidelines. Work closely with sales, product development, and customer service teams to ensure cohesive and effective marketing efforts. Collaborate with the sales team to provide marketing support, like marketing collaterals, presentations, including sales pitch across distribution channels, ex Banca, Agents, brokers, D2C, including digital aggregators Creating the annual channel-marketing plan and execute the Channel Marketing initiatives, including BTL activations for assigned channels. Coordinate with the Provider Network team for activation initiatives supported by provider partner and developing necessary marketing collaterals, including hospital pitch book Briefing, coordinating and delivering through the Creative Agency, printing vendors, BTL agencies and translation service providers for all channel marketing initiatives You could be the right candidate if you have Masters degree in marketing, Communications or a related field. Minimum of 5 years of experience in channel and product marketing function, health insurance experience preferred Expertise in managing vendors and marketing agencies for marketing collaterals and merchandising Knowledge of developing omnichannel marketing initiatives to support distribution, sales, network hospitals and customer service Excellent communication and time-management abilities This could be the gig for you if you Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Are passionate about setting up best-in-class capabilities from scratch Location: Mumbai Title: Manager - Channel Product Marketing Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. We are seeking highly skilled and experienced Workday Functional Consultant s to join our global Workday HRIS team. The successful candidate will be responsible for providing expertise in the implementation, configuration, and optimization of Workday solutions and functionalities to meet our business needs. This role involves working closely with process owners, end users and other stakeholders to understand their requirements, designing solutions, and implementing best practices to ensure successful Workday deployments. Roles Responsibilities: Collaborate with HR process owners and relevant stakeholders, to gather analyse business requirements , deploy and support the desired solution in Workday HCM, as per design specifications. Provide ongoing day-to-day system support and maintenance , for the relevant modules, as per the relevant governance and service delivery protocols . Lead the implementation of new Workday capabilities, for the rele vant modules , including ; planning, configuration, testing, deployment and adoption of the relevant solution . Conduct solution enablement and training sessions , for relevant stakeholders in driving Workday Adoption across the organization . Stay updated on the latest Workday releases , features, and functionalities, and assess their impact on relevant solutions. Partner with process owners and stakeholders in identifying , deploying and driving adoption of latest Workday capabilities through a defined service improvement framework . Take ownership of developing and maintaining appropriate docu mentation of Workday support maintenance activities and design changes , for future reference and audits. I nstil a Continuous Innovation mindset as a Team Player , by mentoring team members and collaborating with them , to jointly deliver high-quality solution and services to stakeholders. Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs. Qualifications: 3+ years of experience working as a Workday Functional Consultant or in a similar role. Working knowledge of overall Workday solution , with hands-on experience of implementing (from design to deploy) of at least two Workday modules ; Human Capital Management (HCM), Absence, Talent Management, Compensation / Advanced Compensation management, Recruitment, Benefits , others . Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and communicating complex technical concepts to both technical and non-technical audience. Excellent communication and interpersonal skills, with the ability to effectively engage with team and stakeholders at all levels and across geographies and cultures. A commitment to continuous learning and driving improvement . Workday certification(s) in relevant modules is preferred, but not mandatory. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Manager, HR Dashboards (PowerBI) Location: Bangalore , India The Manager, HR Dashboards will play a pivotal role in enhancing our Human Resources reporting capabilities. This individual will be instrumental in designing and implementing advanced PowerBI solutions to meet the dynamic needs of HR data analytics and reporting. Roles Responsibilities: Design, develop, and maintain advanced PowerBI dashboards and reports for HR data, ensuring they are both functional and aesthetically pleasing. Work closely with the Senior Manager - HR External Reporting to translate business requirements into technical specifications that align with company standards and objectives . Utilize extensive experience in PowerBI design, particularly within an HR context, to create intuitive and informative BI solutions that improve decision-making processes . Collaborate with HR stakeholders to understand their data reporting needs and deliver solutions that are compliant, accurate , and timely . Manage the full lifecycle of HR BI projects, from initial design through to implementation, including the management of third-party vendors where necessary. Ensure the HR BI solutions are user-friendly, conducting regular usability tests and incorporating feedback to enhance the user experience. Provide expert insights and analysis on HR data to support executive management and shareholder reporting. Stay abreast of the latest developments in PowerBI and related technologies, continuously seeking ways to improve BI development processes and outcomes. Foster a collaborative environment by working with cross-functional teams to integrate HR data reporting with other business processes. Qualifications: Accuracy and attention to detail are paramount in external reporting to ensure the credibility and reliability of the information presented. 7 + years of p roven experience in HR data management , external reporting , managing projects and meeting reporting timelines. Proven track record of designing and implementing PowerBI solutions, preferably within an HR context . Strong technical skills in PowerBI development and maintenance with a strong understanding of dimensional modeling concepts like dimensions, measures, hierarchies, and relationships A strong grasp of DAX , creating custom measures and tailor ing data analysis to specific needs. Strong analytical skills with the ability to interpret complex data and the ability to work with large datasets. Adept at managing projects and meeting tight deadlines. Strong understanding of user interface design principles. Experience managing the lifecycle of artifacts created with B I tools, using version control systems like Git and development pipelines. Excellent communication skills to articulate insights and recommendations to stakeholders. Strategic thinking to align BI initiatives with broader business goals. P roficiency in SQL a scripting language (Python, Java, etc) would be beneficial. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Summary As a Data Analyst you will be responsible for turning data into information, information into insight, and insight into business decisions. You will conduct full lifecycle analysis to include requirements, activities, and design. Data analysts will develop analysis and reporting capabilities and will also monitor performance and quality control plans to identify improvements. Job Accountabilities Data Transformation: Convert raw data into meaningful information that can guide business strategies. Lifecycle Analysis: Manage the entire lifecycle of data analysis, from gathering requirements to activity coordination and design implementation. Develop reports and refine analysis and reporting tools to provide clear insights into business performance. Continuously monitor and assess performance metrics to ensure optimal operation and identify areas for improvement. Implement and oversee quality control measures to maintain the integrity and accuracy of data analysis. Synthesize complex data sets to extract key trends and insights that drive decision-making processes. Work closely with cross-functional teams to prioritize data and analytics needs and support data-driven decisions. Proactively seek out and recommend process enhancements to streamline data collection and analysis procedures. Constantly monitor, refine and report on the performance of data management systems. Maintain a corporate repository of all data analysis artifacts and procedures. Compliance Ensure that all company policies, procedures, programs and instruction are carried out Be familiar and understand Pru Life UK Compliance Standards. Must be fully aware of his/her responsibilities and competent to carry them out to the required standards. Must report all compliance matters openly and honestly to their Compliance Officer in accordance with the reporting requirements operated by the Compliance Officer. Must operate a process within his/her department to ensure that all relevant compliance matters are identified and reported. Perform other functions as may be assigned. Job Competencies Competency Proficiency Level (refer to table below) Description Product, Project and Portfolio Management 3 Leadership 2 Ability to influence other to achieve a common goal. It is a complex process that involves a variety of skills and qualities, such as communication, delegation, motivation, and decision-making. Vendor Management 2 Process of managing the relationships between an organization and its vendors. It involves selecting vendors, negotiating contracts, monitoring performance, and resolving problems. Interpersonal Skills and Communications 3 Clearly articulates the outcome of any new development or enhancement to existing systems. Business Fundamentals 2 Enterprise Risk Management 2 Agile Ways of Working 3 Combination of development (Dev), security (Sec), and operations (Ops). It is a practice that integrates security throughout the entire software development lifecycle (SDLC), from the initial planning stages to the final deployment and maintenance of applications Human Capital Management 1 Business Development 1 Application Lifecycle 3 Architecture 3 Creation and management of models, policies, rules or standards that govern which data is collected, and how it is stored, arranged, integrated, and put to use in data systems and in organizations. Data and Analytics 4 Process of collecting, cleaning, analyzing, and interpreting data to extract meaningful insights. It is a multidisciplinary field that uses a variety of tools and techniques to turn data into information. Development and Coding 3 Infrastructure 3 New Technologies 2 DevSecOps 1 Combination of development (Dev), security (Sec), and operations (Ops). It is a practice that integrates security throughout the entire software development lifecycle (SDLC), from the initial planning stages to the final deployment and maintenance of applications Competency Proficiency Level (refer to table below) Description Enterprise Solutions 3 UI/UX/CX/Design/Ergonomics 4 System Integration and Interface Management 3 Tech Strategy and Service Delivery 3 Security and Cyber Security 2 Proficiency Level Definition 1 - Basic I have heard about it, but I have never learned the theory in details 2 - Intermediate I have learned the theory and can use what I know to practice under supervision or to work with experienced peers 3 - Advanced I have demonstrated that I can deliver/operate on the job, with little to no support 4 - Expert I can perform on any project, I can tackle complex issues on the topic, I can teach others and I can write articles Job Specification Education Professional Qualifications/Licenses Bachelor or Master s degree in Computer Science or Engineering Mathematics, Industrial Engineering or Management. Knowledge (Certification - Technical, Product, Industry, etc.) Insurance Financial Services Skills critical to job success Must be expert in PowerBI reports development. Database management system programming (e.g. Oracle, Microsoft SQL Server) User interface and query software Agile methodologies Predictive modeling, NLP and text analysis Data modeling tools (e.g. ERWin, Enterprise Architect and Visio) Data mining ETL tools UNIX, Linux, Solaris and MS Windows Hadoop and NoSQL databases Data visualization Years of Relevant Work Experience (State if management experience is required) 7+ years of experience in data analysis, designing, reports development with 3+ years of experience in Life Insurance, Health Insurance or Banking industry Strong interest in the latest relevant tools and technologies Strong analytical and problem solving capabilities Excellent communication skills Knowledge of latest analytics developments/trends. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Legal Entity Control: Oversee financial accounting and managing its balance sheet and PL accounts. Ensure timely and accurate record keeping on financial books of the Company. Prepare and review financial, regulatory, tax, and statutory deliverables. Ensure compliance with legal requirements. Cost Management Support: Support the Cost management team by providing regular financial reports and insights, working together to analyse financial data to inform decision making. Identify opportunities to leverage financial model across LBUs. Financial Control Compliance: Implement and monitor robust and effective financial controls. Ensure adherence to anti-money laundering laws and other regulations. Prepare and review financial transactions. Financial / Board Presentations: Assistant on the preparation of financial reports to Entity boards. Communicate financial performance, risks, and opportunities. Month End Close Process: Perform the month-end close process. Own the completion and accuracy of month-end processes. Prepare and review journals, financial reports, reconciliations and other deliverables Compute intercompany recharges and billing, monitor intercompany transactions and billing. Ensure accurate recording and reconciliation. Maintain data accuracy in the financial data warehouse. Cashflow, Forecast and Budget Deliverables: Prepare Cashflow forecast and monitoring of cashflow. Prepare Financial forecast and budget Collaborate with cost management teams for budgeting and forecasting. Audits Compliance: Provide information as requested to Auditors. Plan, coordinate and preparation of external audit. Liaise with external auditor to ensure the Company financial statements and accounting matters with auditors been address and ensure timely finalization of audited accounts. Tax Compliance Prepare and manage tax returns submission, e-invocing, reporting and filing to ensure timely and accurate filing of tax, VAT returns and any indirect tax matter Establish appropriate system or processes on tax for tax risk management of the Company Act as the key point of contact and support for our local and regional taxation matters. Manage external tax authorities and consultants locally and regionally Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Manager- Underwriting Management As a Manager- Underwriting Management, your typical week might include the following Define and construct a new age underwriting workflow which is more customer centric, and tech enabled. Application of clinical expertise in decision making Evaluation of prevail underwriting practices market comparison analysis of data to help revise UW guidelines. Alignment with cross functional key stakeholders Owner of process adherence and managing health advisor as well as other partners involved in sourcing. Mapping maintaining SLA (Service Level Agreement) TATs (Turn Around Times). Define and own underwriting system rules integrated with sourcing interfaces. Key opinion holder for cross functional alignment projects. Gathers and prepares preliminary clinical and medical analysis based on information from historical claims utilization data. Develops/prepares reports and assists in the development of new/revised policies and guidelines based on utilization and clinical trends. Prepare clinical and medical recommendations based on data summaries, trend analysis, financial analysis, and business analysis. Provide support to rate development through timely and accurate clinical and medical analysis to ascertain future risks and support the underwriting and risk management decision. Provides clinical and medical underwriting analysis for pricing and risk assessment selections and eligibility including financial, business, and trend analysis of data critical for decision making in achievement of business objectives. Manage partner vendors for underwriting process eg., PPMC / MER Set up grounds up build for running onboarding and Underwriting management process. Prepares clinical and medical analysis based on employer group utilization and claims data and coordinates with the appropriate wellness, medical and care management specialty teams to address these identified risks. Expert in interpretation of ECG / TMT tracings, able to train the teams to opine in a structured format. Assist and provides clinical and medical analysis on Actuarial research and studies and product development initiatives. Prepares and may do presentations. Participates in cross-functional teams to develop new/enhanced systems / processes / programs / policies to support business needs. Performs other duties that may be assigned from time to time. People Management: Team management; work appraisals and growth of team; develop training, Coaching Mentoring program; Conflict resolution; Attrition management. You could be the right candidate if you Qualification: - Doctor (MBBS preferred /BAMS/BHMS/BDS) Should be a decisive creative individual. Should be able to make quick decisions and have good judgment and analytical skills. Have an excellent verbal and written communication skills and strong negotiation skills. Always open to embracing change and be able to manage it. Have 7+ years experience of medical underwriting and at least 6yrs of exclusive experience in health insurance Underwriting. Managed team with people from Medical and Non-Medical background Manage partners for day to day transactions with focus on the qualitative outcome. This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration Have strong clinical knowledge and clinical decision-making skills Have built best in class processes from a scratch Are passionate about leveraging digital tools to transform customer experience Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer What can make you extra special It s great if you have already read books like Blue Ocean strategy, Measure what matters Zero to One. Before you saw them mentioned here You have real stories to tell about how your team and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai Title: Manager- Underwriting Management Reporting to: Senior Manager Underwriting Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Job Description Job Title: Manager - Office Management Job Location: Mumbai Job Type: Permanent Overall, Role Purpose As a Manager in Office Management, the role encompasses comprehensive oversight of office operations and administration. This entails leadership of the office management team, establishment of efficient policies, and adherence to procedures for seamless day-to-day functionality. Responsibilities span financial management, HR coordination, project oversight, and maintaining effective communication both internally and externally. Ensuring regulatory compliance and upholding company standards are paramount. Additionally, fostering a positive work environment and nurturing team development are integral components of the role. In essence, the Manager in Office Management spearheads operational excellence while aligning with the organizations strategic goals. Key Responsibilities Oversee day-to-day office operations to ensure efficiency. Develop and implement office policies and procedures. Provide high-level administrative support to senior management. Coordinate travel arrangements. Assist in budget preparation and monitor office expenses. Conduct address employee issues. Communicate effectively with internal teams and management. Coordinate special projects and monitor timelines. Ensure successful project completion of new office set up. Ensure compliance with laws, regulations, and company policies. Identify and mitigate risks related to office operations. Identify opportunities for process improvement. Stay updated on industry trends. Foster a positive work environment. Provide mentoring and development opportunities. Job Requirements - Knowledge and Skills Proven experience in office management and administration. Strong leadership and supervisory skills. Excellent organizational and time management abilities. Proficiency in office software and applications. Knowledge of budgeting and financial management principles. Understanding of human resources practices and procedures. Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Problem-solving and decision-making skills. Attention to detail and accuracy. Job Requirements - Attributes Willingness to adjust to changing priorities and environments. Commitment to ethical conduct and professional standards. Willingness to work collaboratively with colleagues and stakeholders. Proactive approach to identifying and addressing challenges. Ability to remain composed and focused under pressure. Demonstrated professionalism and discretion in handling confidential information. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Manager - Retail Product Management to join our Product Propositions team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you ! As a Product Manager, your typical week will include the following... Create, launch, and refine health insurance propositions that serve customer needs, improve saleability, and manage risk for the organisation. Own the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products. Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings. Develop compelling, differentiated product propositions for target customer/ seller segments that deliver revenue and loss-ratio goals. Define and document detailed product requirements (constructs) , including features, functionalities, pricing, and distribution channels. Develop policy wordings and product filing documents , customer sales collaterals that address all regulatory requirements while communicating the proposition with impact. Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required. Lead development and execution of go-to-market plans , including marketing campaigns, sales training, and channel partner enablement. Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products . Define and document system requirements for products , ensuring seamless integration with internal and external systems and user journeys. Ensure compliance with all relevant regulations and company policies. Analyse product performance data to generate data-led insights and identify areas for improvement. Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy. Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel. You could be the right candidate if you have Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable. 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer Minimum of 5 years of experience in handling Retail Product and Retail Underwriting or Retail sales within the General /Health insurance industry with hands-on experience in Quotation Management Excellent knowledge of Product configuration in core systems and front-end sales platforms Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape. Proven experience in developing and launching successful health insurance products. Thrive in engaging and partnering with distribution teams and agent advisors to achieve sales outcomes. Excellent analytical, problem-solving, and decision-making skills. Effective communication, presentation, and interpersonal skills. Ability to work independently and as part of a cross-functional team. Proficiency in data analysis and financial modelling. This could be the gig for you if you Have built best-in-class processes from scratch. Are passionate about leveraging digital tools to transform customer experience. Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they really need. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Location Mumbai How to Apply If you think this role is the right fit for for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Asst. Director - Integration Test This role requires the candidate to MUST HAVE significant experience (10+ years) of integration -testing of enterprise platforms with multiple chained systems and a demonstrated ability to use tools for testing the integration between these systems. While it is not a MUST HAVE, any experience - either academic or professional - in the health / healthcare / insurance / health-insurance space would be a big plus. Holding any test related certification will also be a big plus. As a Asst. Director - Integration Test, your typical week might include the following... Planning, executing, managing, tracking, reporting of Tech Integration testing for the integrated PHI platform system components. Reviewing e2e design and requirement to understand project s functional and non-functional requirement. Identify integration points to determine where different components or systems need to be integrated and tested. Defining integration testing objectives clearly outlining outcomes to be achieved. Developing an integration testing strategy, deciding on approach, techniques and tools. Creating integration test plans, document the scope, approach and timelines. Identify, setup and configure test environments for integration testing. Determining test data - identification and availability. Estimating integration testing effort and resourcing. Developing integration test cases ensuring adequate coverage of all integration points. Reviewing and refining the plan with stakeholders. Execution of integration tests. Monitor integration test results and log defects. Analyse errors, and debug root cause using appropriate tools. Report defects and track to closure, including retesting of fixes. Collaboration with appropriate stakeholders. Test summary and status reporting. Signing off integrated tech deliveries into UAT. Note: UAT shall be conducted by business users. Supporting UAT and pre-post deployment testing. IMP: This is primarily a hands-on role, and not just a supervisory role. You could be the right candidate if you have MUST be a hands-on expert at Postman, Blaze Meter (or similar tools) for API-based testing. MUST be a hands-on expert on Dynatrace, or similar unified end-to-end observability tools. MUST be a hands-on expert on Data Bowl, or similar data collaboration/testing tools. MUST be proficient at reading, understanding deciphering Open standards APIs - JSON, XML, RPC. MUST be able to practically derive - from component designs and/or solution designs - the sequence of API calls, and the APIs between system-components, for functional journeys to work E2E across the PHI tech platform. MUST be able to chain APIs, in the right order and with possible loopbacks, for journeys which involve multiple system-components AND multiple steps, so as to conduct API-based integration-testing. MUST have demonstrable experience debugging APIs between system-components - at individual attribute level. MUST have experience using Jira, Confluence, etc Thrive in environments that celebrate co-creation and collaboration. High resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure. Have the ability and willingness to be hands-on with strong attention to detail. Can work independently and handle multiple concurrent initiatives. Have excellent organizational, vendor management, negotiation, and prioritization skills. This could be the gig for you if you Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your team s contribution output while thinking wing-to-wing across the organization. Location: Mumbai only Work From Office only Reporting to: Chief Information Technology Officer, or his direct (TBD) Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.