Compliance Analyst-Telecom Operations

telecom regulatory compliance

This pivotal role demands an exceptional grasp of telecom infrastructure, data center operations, and, crucially, a profound understanding of regulatory mandates. You will be instrumental in driving compliance excellence, optimizing operational efficiency, mitigating telecom-specific risks, and supporting sustainable business growth within the heavily regulated telecom landscape.

Key Responsibilities

Telecom Regulatory Compliance & Governance:

• Ensure absolute adherence to all prevailing telecom laws, licenses, and guidelines issued by authorities such as 

  TRAI (Telecom Regulatory Authority of India)

  , 

  DoT (Department of Telecommunications)

  , and other relevant bodies.
• Proactively monitor and interpret evolving telecom regulatory changes, assessing their impact on operations and implementing necessary adjustments.
• Manage and coordinate all telecom compliance audits, regulatory filings, and reporting requirements.
• Cultivate and maintain strong, collaborative relationships with telecom regulatory authorities.
• Develop and implement robust internal controls and compliance frameworks specific to telecom operations.

Vendor Management & Compliance Oversight:

• Lead the procurement of essential telecom resources and services, ensuring compliance with regulatory guidelines.
• Negotiate and manage cost-effective contracts, closely monitoring Service Level Agreements (SLAs) for telecom services and enforcing vendor compliance with regulatory and operational standards.

Data Center Operations & Telecom Infrastructure Compliance:

• Oversee the planning, monitoring, and compliance of data center infrastructure procurement, performance, and security standards, with a specific focus on telecom network elements.
• Ensure all data center operations align with telecom infrastructure and regulatory requirements.

Compliance Issue Resolution & Process Improvement:

• Manage operational and compliance-related queries through ticketing systems, performing root cause analyses, particularly for telecom compliance deviations, and implementing corrective and preventive actions.
• Define, develop, and enhance Standard Operating Procedures (SOPs) for all telecom compliance, regulatory, and operational functions.
• Identify and implement automation opportunities to enhance compliance efficiency and reduce manual effort.

Reporting, Analytics & Compliance Metrics:

• Develop comprehensive dashboards and reports to monitor key performance indicators (KPIs) related to telecom compliance, operational efficiency, and risk mitigation.
• Provide insightful analytics to support data-driven decision-making for both operational and regulatory adherence.

Audit Management & Risk Mitigation:

• Actively support internal and external audits, especially those pertaining to telecom regulatory compliance.
• Identify and assess potential operational and compliance risks within the telecom domain, developing and implementing proactive mitigation strategies.

Stakeholder Engagement & Regulatory Liaison:

• Serve as a primary liaison with telecom regulatory bodies, auditors, vendors, and various internal teams (legal, engineering, finance) to ensure operational alignment with business objectives and compliance mandates.

Administrative & Operational Oversight:

• Oversee facilities management, vendor contracts, and support services to ensure seamless daily operations, with a keen eye on their impact on compliance.

Requirements

• Education:

   Postgraduate (MBA preferred).

• Experience:

   3–5 years in backend operations, with significant and demonstrable expertise in telecom infrastructure and regulatory compliance within the Indian telecom sector.

Skills:

• In-depth and current knowledge of Indian telecom regulations (TRAI, DoT), licensing requirements, and compliance frameworks.
• Proven expertise in vendor management, contract negotiation, and SLA monitoring, specifically within a telecom context.
• Strong understanding of telecom network architecture, data center infrastructure, and relevant security standards.
• Exceptional analytical, reporting, and communication skills.
• Proficiency in MS Office Suite and data visualization tools (e.g., Google Data Studio, AWS QuickSight).
• Familiarity with ticketing systems and basic project management methodologies.
• Relevant certifications (e.g., ITIL, 

  telecom regulatory compliance certifications

  ) are a significant plus.
• Ability to define, track, and report on operational and compliance KPIs.
• Must be based in 

  Delhi/NCR

  , with willingness to travel to data centers across India as needed.

Other Requirements:

• Willingness to work flexible/roster-based shifts, including Sundays.
• Comfortable with a 

  6-day workweek

   and 

  work-from-office

   (Noida, Sector 2).
• Effective communicator capable of bridging the gap between technical, operational, and regulatory stakeholders.
• Proactive, solutions-oriented mindset with a keen eye for compliance detail.

Benefits

• Competitive compensation as per industry standards.
• Opportunity to work at the critical intersection of 

  telecom compliance

  , operations, and cutting-edge telecom infrastructure.
• A high-impact, strategic role with direct exposure to evolving telecom regulations and advanced data center technologies.
• Exceptional on-the-job learning in complex regulatory frameworks, telecom infrastructure compliance, and vendor governance.
• Strong professional growth potential within a dynamic and collaborative team.
• Access to specialized training in 

  telecom regulations

   and emerging technologies.