Communications Coordinator

About the Organisation:

Navjyoti India Foundation is a not-for-profit society, registered in 1988 by then 16 serving police officers of Delhi Police and conceived by Dr Kiran Bedi, the first Indian woman IPS, and her team of North district police, with the main objective of crime prevention through welfare policing.

Over the last 36 years, we have been working relentlessly to bring about qualitative behavioural change and impact the lives of the under-served in need in the urban slums of northwest Delhi and rural villages and peri-urban spaces of District Gurugram, Haryana. Our bottom-up approach of inclusive development and self-motivation has touched millions of lives and moved us on to sustainable development through our programs in Child Education, Women Empowerment, Skill Up-gradation for Youth, Community Development, and the Environment

Job Title: – Communication Coordinator

Type: Full-Time

Location: Gurugram, Haryana

Salary: INR 30,000 – 50,000 per month (will be adjusted as per individual’s experience level)

About The Role

Navjyoti India Foundation is seeking a dynamic and creative individual to join our team as a Communications Coordinator. This role is crucial in ensuring effective communication with our stakeholders, capturing and highlighting our impactful work, and maintaining our online presence across various platforms. The ideal candidate should be proficient in communications strategy creation, social media management, content creation, and possess excellent coordination skills.

Roles and Responsibilities

A. Content Collection

• Capturing pictures, success stories and case studies in-field and at project sites.
• Attending organizational events and documenting photos, videos and stories of key moments.

B. Content Creation and Distribution

• Creation of social media posts, including graphic design, video editing and content writing for social media handles (Twitter, Instagram, Facebook, LinkedIn, YouTube)
• Creation and distribution of annual reports, newsletters, and campaign mailers as necessary.
• Development of a comprehensive social media content calendar, shared with project site teams for timely upload of decentralized social media posts.
• Dissemination of communications materials to internal stakeholders as necessary.

C. Creation and Monitoring of Key Organizational Information

• Regular updating of brochures, factsheets, pamphlets, etc.
• Coordination and monitoring creation of print media, including annual reports, annual magazine, etc.

D. External Messaging Management

• Responding to queries, comments, and messages from external audiences received through social media platforms.
• Handling of digital and social media related conflicts, concerns and other issues as they arise and reporting to management when necessary.

E. Analytics and Metrics Maintenance

• Developing performance metrics to track reach, engagement and conversions from social media platforms.
• Monitor newsletter performance metrics, including open rates, click-through rates, and subscriber engagement.
• Maintain records of all media coverage and press releases mentioning Navjyoti.

Qualification & Experience

• Bachelor’s degree in communications, journalism, or any related field
• Any other professional or academic credentials with proven hands-on application of communications processes
• 2-5 years of relevant experience in a communications role

Required Skills

• Photography and Videography: Ability to capture engaging, professional-quality photos and videos
• Video Editing: Experience with video editing software such as VN, Filmora, Adobe Premiere Pro, or similar tools
• Graphic Design: Familiarity with graphic design software like Canva, Adobe Photoshop, or Illustrator
• Email Marketing Platforms: Knowledge of email marketing tools (preferably Vertical Response)
• Knowledge of Communications Processes: Understanding of digital and traditional communication strategies, including social media management, content creation, and newsletter marketing
• Proficiency in Microsoft and Google Suites: Strong command of tools such as PowerPoint, Excel, Word, Google Docs, and Google Sheets
• Verbal Communication and Coordination: Excellent interpersonal skills to collaborate effectively with internal teams, donors, and external partners
• Creativity and Innovation: Ability to generate engaging and impactful content for various platforms, demonstrating creativity in storytelling, design, and multimedia production
• Analytical Skills: Proficiency in performance tracking using analytics tools to evaluate communication strategies, measure key performance indicators (KPIs), and make data-driven decisions.
• Language Proficiency: Fluency or proficiency in both English and Hindi, ensuring effective communication with all organizational stakeholders.

Job Requirement:

• Must be able to reliably commute to or relocate to Gurugram, Haryana before starting work.
• Willing to travel regularly to project sites in Northwest Delhi and Gurgaon.

How to Apply:

To apply, please fill out this short application form: https://forms.monday.com/forms/3b420b50200853773e440371400a0724?r=apse2

Send your resume and a brief note highlighting the specific reasons why you are the best fit for the role to aakash@navjyoti.org.in

Let’s drive meaningful change together!