Collections Specialist

About Us

• We are B2B SaaS Platform pre-dominantly into the HR Space, helping companies and employees w.r.t time, attendance, performance management, payroll management, onboarding and hiring modules.
• This is one of those products which any HR would need to automate his/her process in any organization.
• 8 years since we have entered the market, and we do have a client base of around 8500 at present domestically and now we are planning to expand to the US Market
• Some of our clients are OYO, RR, Dream11, One+, shadi.com and so on. We have recently received Series funding of $57 million as well which is highest in the SaaS world.
  

Few Key Achievements

• Company Valuation: 200 million Approximately
• Annual Revenue as of 2024: 13-14 million USD.
• 60-65% Year-on year growth
• Highest funding in the SaaS Space
  

Key Responsibilities:

• Generate customer invoices, revise bills, issue credit notes, and manage account extensions as required.
• Monitor and follow up on outstanding payments to ensure timely collections.
• Reconcile customer accounts and resolve payment discrepancies or disputes promptly.
• Record and apply incoming payments accurately in the accounting system.
• Collaborate with Sales, Customer Success, and Operations teams to address billing and collection-related issues.
• Maintain aging reports and prepare periodic Accounts Receivable reports.
• Follow up proactively to ensure reduction of outstanding receivables.
• Track TDS deductions, ensure accurate mapping against invoices, perform periodic comparisons with Form 26AS, and send reminders to customers for pending TDS.
• Support month-end and year-end closing activities, including report preparation and necessary accounting adjustments.
• Assist in internal and statutory audit activities related to Accounts Receivable.
• Ensure all AR activities comply with company policies and statutory regulations (GST, TDS, etc.).
• Manage bad debt follow-ups and ensure timely resolution.
• Support onboarding of new customers by completing vendor registration formalities, generating invoices, following up for payments, and educating customers on billing processes and company policies.
• Work towards achieving assigned billing and collection targets.
  

Key Skills & Competencies

• Excellent communication and follow-up skills.
• Strong analytical, reconciliation and reporting abilities.
• Ability to manage multiple accounts and meet tight deadlines.
• Sound understanding of accounting principles and end-to-end AR processes.
• Proficiency in MS Excel and accounting/ERP systems
  

Qualification & Experience

• Bachelor’s degree in commerce, Accounting, or Finance (B.Com / M.Com / MBA preferred).
• Minimum of 2–3 years of experience in Accounts Receivable operations.
• Prior experience in SaaS, IT, or service-based organizations preferred.