121 Collections Management Jobs - Page 5

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Contact customers to remind them of their overdue payments and ensure timely collection. Monitor accounts to identify outstanding debts. Report on collection activity and accounts receivable status Required Candidate profile Excellent communication in English and Hindi Graduate is a must.

Key responsibilities: Follow-up on Outstanding Payments: Contact customers via calls, emails, or visits to recover pending dues and ensure timely payments. Reconciliation of account statements: Reconcile outstanding customer balances and resolve discrepancies. Negotiate and Resolve Issues: Discuss payment plans, resolve billing disputes, and maintain a customer-friendly yet firm approach. Escalation of High Risk Accounts: Escalate high-risk accounts to the Collection Manager for further action. Maintain Accurate Records: Update customer interactions, payment status, and generate regular reports on collection progress. Ensure Compliance: Adhere to company policies and legal guidelines while maintaining confidentiality and professionalism.

Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Willingness to work during regular shifts between 11:00 - 22:00 Preferred Qualifications: Associates degree or technical or equivalent preferred.

Position description: PURPOSE : Responsible for the routine activities and operations for the assigned members of the Hub with key focus on maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customization activities, onboarding or offboarding of members, member engagement activities. KEY STAKEHOLDER NETWORK (Internal and external) : Internal: Facilities Team, Finance, Legal, Marketing, Sales, Community Team, Set-up, Technology Infrastructure External: Member Customers (Can be 91S team based out of Hub too), Walk-in leads, Vendors (Events/Facilities) MINIMUM REQUIREMENTS (Requirements to fit into this role) : Education Guidelines: Bachelor's Degree in Hotel, Hospitality or Events Management Experience Guidelines: 0-2 Years preferably in a B2C Service Oriented organization Knowledge & Skills: A. Technical Financial Acumen (Basic Revenue/GST compliance/Collections/Invoicing etc.) Event Management Customer Relationship Management IT Infrastructure Basics B. Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Interpersonal Relationship) AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Plan events calendar in collaboration with Community Team and identify events in various categories (Learning/Unwinds/Awareness etc.). Conduct activities in line with the events calendar, encourage participation and measure feedback from members. Maintain healthy relationships with the members and identify any churn risks or expansion opportunities proactively. Create awareness about the shared resources available in the Company and foster the culture of working in a shared space. Execute core activities pertaining to enhancing NPS & measuring customer satisfaction levels on all service offerings & amenities. Track the NPS scores from their respective PoCs & provide inputs to respective stakeholder basis assessment results to improve on key metrics for assigned Hub. Formulate plans to seamlessly conduct onboarding activities, hub-tours, and meet operational & tactical requirements of hubs in line with the SOPs/Service Brand guidelines. Follow the Onboarding process as per the laid down SOPs to provide a delightful member experience. B. Financial & Control Responsibilities Accountable for maintaining contract agreements, timely invoicing of the members & collection of payments on products & services offered for all members in the assigned hub. Outline and share audit agreements, invoicing reports, quarterly event calendar & execution of monthly event/ activity, conduct gap analysis and suggest corrective actions or highlight red flags if any to concerned stakeholders. C. Functional Responsibilities Responsible for overall compliance in standards and execution as directed by Finance & Legal teams w.r.t contracts management & implementation for assigned hub. Directly accountable for exceptional hub tours for all walk-ins and on-boarding for all members for the assigned Hub. Execute initiatives & methodologies to drive operational excellence for assigned hub to manage working capital & derive cost efficiencies while managing optimum quality standards as directed by immediate supervisors. Responsible for delivery of products & services for all members as per agreement for respective hubs. Lead operations & delivery of events for assigned hub as directed by Community teams. Execute all learning programs & workshops as directed by community team for the assigned Hub. D. People Responsibilities Develop self capabilities to manage complex member relationships, understand business context. Ensure adequate training of self to manage customers & stakeholders in line with the service brand guidelines. Primary Responsibilities: Community Management

Processing & generating leads for Micro LAP & Micro Housing finance by accessing their income through personal discussion & field Visit. Track and Ensure Repayments of the Loan disbursed Lead generation & conversion for existing micro finance members who require MICRO LAP or MICRO Housing Ensure consistent delivery of Equitas products and services and prompt repayment in an efficient and cost effective manner Sourcing & Completion of Loan document application form filling and follow-up to be done till disbursement stage Skills Post-conflict Highest Education Other Qualification Type Working Language Tamil

1Arresting Flow forward from Current month NPA 2Contact recording updation 3To ensure collection of over due charges 4Timely collection and deposition of payment 5.Manage collections of overdue loans from customers at branch level. 6.Conduct regular field visits for payment follow-ups. 7. Maintain MIS, collection records, and escalate delinquent cases. 8.Coordinate with third-party collection agencies. 9.Ensure compliance with collection and regulatory norms. 10.Requirements: Graduate with 1-3 years in collections. 11.Strong interpersonal and negotiation skills. 12.Proficiency in local language. 13.Ability to work independently and on-field. Skills Highest Education Bachelor of Arts Working Language English

Key Responsibilities: Drive micro mortgage product sales at branch level. Manage channel relationships and DSA networks. Ensure credit compliance and documentation accuracy. Monitor disbursements and maintain portfolio health. Achieve business targets and reduce NPAs. Requirements: Graduate/MBA with 4-7 years in affordable housing or micro mortgage sales. Strong understanding of mortgage products and rural markets. Good communication and team management skills. Proficient in loan origination and field operations. Skills Sales Highest Education Bachelor of Commerce Working Language Tamil Location - Kumbakonam,Mannargudi,Tanjore,Thanjavur