Zonal collection manager Farm

10 - 20 years

4 - 7 Lacs

Posted:5 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Lead and manage the

    collections function

    for the Farm portfolio across the assigned zone.
  • Formulate and implement

    strategies to minimize delinquency and optimize recovery performance

    .
  • Monitor and track collections through a team of Area/Regional Collection Managers, ensuring achievement of zonal targets.
  • Ensure strict compliance with

    regulatory guidelines, company policies, and ethical collection practices

    .
  • Analyze

    portfolio performance, customer behavior, and market dynamics

    to recommend process improvements.
  • Drive

    field collections activities

    including recovery from overdue accounts through effective customer interaction.
  • Liaise with

    legal, operations, and credit teams

    for resolution of complex cases.
  • Recruit, train, and motivate the zonal collections team, ensuring high productivity and adherence to process.
  • Manage relationships with

    external collection agencies/vendors

    and monitor their performance.
  • Regularly report to senior management on key metrics such as recovery rates, NPA reduction, and risk trends.

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