517 Recovery Management Jobs

Role & responsibilities Regular Customer Visits along with Team and review. Ensure that there is NIL 30 Plus DPD in First 12- month book by conducting daily reviews. Ensure to review all small OD contracts where OD is less than say 20% or 30% of the EMI amount and ensure NORMALISATION of those contracts on PRIORITY basis. Ensure that all time matured contracts are terminated and customers are issued NOCs To ensure milestone targets to be achieved by every team member and self Ensure timely Contract Allocations to the team according to their experience and geographical exposure Ensure to activate at least 5 cases per month using the ENACH Nupay module by every FOS executive. Ensure minimum productivity of each team member. Preferred candidate profile Candidates who handled vehicle finance collections from NBFC Experienced in Handling team Candidates who are a consistent performar Result oriented and handled target Candidates who join in 30 days of notice period.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Must have handled Product collection Vehicle Finance, Like Commercial vehicle, Auto loan ,Construction Equipment Experience in managing Agency driven collection Team handling experience minimum 25 to 35yrs North India Zone .. Required Candidate profile ZRM Hard Collection : Base location anywhere in North , Product Collections Soft bucket Experience in managing collection. Must have handled collection like CV, CE and PV will be 25 to 35 yrs

Role & responsibilities Manage the assets collection portfolio for the region and ensure the set objectives are met on recoveries and delinquency numbers Manage the overall collection and portfolio risk management structure through the optimal mix of: In-house collection team Recovery agencies Additional interventions like legal, civic authorities, etc. Ensure the process compliance across internal and external team members Manage the portfolio risk and ensure high standards of compliance on collections, organization reputation, etc. Manage team and region performance Work closely with CM and other stakeholders like business, operation, legal and compliance Highlight variance in previous months performance. Monitor timely cash deposition and ensure reflection of the same on system in less than 24 hours Ensure timely Crisis Management. Ensure coverage of portfolios through regular reviews. Daily monitoring of all groups for the locations assigned Ensure locations targets are aligned to targets for Pan India Location travel as and when required for review and to ensure performance Target to achieve monthly targets for all assigned locations and monitor performance To ensure minimal flows to higher buckets / Group Monitoring of Bucket movement within each group Update feedback trails on system and sending daily collection reports to the concerned reporting head. To regularly visit delinquent customer / merchant for the updating of overdue amounts To effectively manage all customer/ merchant related complaints and issues. Preferred candidate profile Team Management and Field Executives Experience in handling mass data volumes Should be presentable with good communication skills. Should have knowledge of the Collection Process. Professional approach towards the Customer. Ability to command authority but humble and sincere in behaviour Good convincing skills Aware of Collection Code of Conduct Handled Hard buckets/Post-dated cheque cases of Large Ticket size Should have relevant work experience; with the latest stint being in collections Good data management, analytical and team management skills. Proficiency in local language for the region is essential

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Resiliency Orchestration (RO) Administrator at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. As a Resiliency Orchestration (RO) Administrator at Kyndryl, you will be responsible for coordinating with Application team members and respective Bank team members to identify deviations and support till closure. You will also coordinate and support respective Subject Matter Experts (SMEs) till closure. Manage incident management of DR activities. Additionally, you will coordinate with the RO Administration team and manage documentation for changes to be done in RO. Maintain the BCP-DR Application Architecture and understanding of customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. You'll be responsible to create a comprehensive disaster recovery plan that outlines strategies, procedures, and responsibilities for recovering systems and data in various disaster scenarios. Regularly review and update the disaster recovery plan to reflect changes in the organization's infrastructure, business processes, and technology. You will assess potential risks and vulnerabilities to the organization's IT systems and infrastructure, conduct a Business Impact Analysis to identify critical business functions, data, and systems, and determine their recovery priorities. You'll be the go-to person for our customers to define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for different business functions and systems, establish metrics to measure the effectiveness and efficiency of the disaster recovery processes, and organize and conduct regular disaster recovery drills and tests to validate the effectiveness of the recovery plan and identify areas for improvement. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As a key member of the RO team, you will continuously monitor systems for potential signs of disaster or impending failures, respond to and coordinate incident response efforts in the event of a disaster or disruptive event, and keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. You will also be responsible for designing and building LLD, HLD, and Implementation plans, as well as creating and maintaining technical reports, PPTS, and other documentation. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience in Customer Service or Technical Support. Experience in disaster recovery management and DR tools (MANDATORY) Experience in Scripting perl and TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Knowledge of writing scripts to integrate with different technologies using CLI's /API's. Working knowledge with Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX ( AIX/Solaris/HPUX/RHEL/etc .) and windows platform. Preferred Technical and Professional Experience Should be able to Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Description: The Recovery Executive will be responsible for managing and recovering outstanding success fees from customers. This includes engaging with defaulting customers, initiating legal actions when necessary, and ensuring insurance companies adhere to their claim settlement obligations. The role requires strong communication, negotiation skills, and a basic understanding of legal procedures to achieve recovery targets effectively Key Responsibilities (KRAs): Recovering success fee from Defaulting Customers: Take proactive steps to recover the success fees from customers who fail to pay after case resolutions. Monitor and improve the success rate of success fees recoveries. Customer Engagement and Convincing: Reach out to defaulting customers via phone calls and emails to persuade them to settle pending payments. Clearly communicate the consequences of non-payment and provide support in resolving any disputes. Escalation to Legal Proceedings: If customers remain unresponsive or unwilling to pay and send legal notices drafted by the legal department as per company guidelines. Coordinate with legal teams to initiate further actions when necessary. Documentation and Reporting: Maintain accurate records of all customer interactions, payment commitments, and legal correspondences. Prepare regular reports on recovery progress, legal actions taken, and pending cases for review by the Recovery Manager. Compliance and Policy Adherence: Ensure all recovery and legal efforts are carried out ethically, adhering to company policies and legal requirements Requirements: Strong communication, persuasion, and negotiation skills. Basic understanding of legal procedures and documentation. Basic understanding in drafting professional correspondence, including legal notices. Organizational skills for managing multiple recovery cases simultaneously. Proficiency in MS Office and CRM tools

Must have handled Product collection Vehicle Finance, Like Commercial vehicle, auto loan ,construction equipment Soft bucket Stage 1 Experience in managing Agency driven collection Team handling experience minimum 18 to 25 yrs Required Candidate profile Experience in managing driven collection. Must have handled collection like Product CV, CE and PV Collections Soft bucket Stage 1. Team handling experience will be18 to 25 yrs

Hiring "CREDIT CONTROLLER for a Leading Logistics Company based in Chennai. Greetings from Razor Sharp HR and Consulting. One of our Clients, a Leading Logistics Company in India is hiring for CREDIT CONTROLLER” . Looking for Candidates with 10 plus years of experience in Credit Control, with last 5 years in a Senior Credit Control role with any logistics or freight forwarding Companies. Candidates should have strong understanding of DSO metrics, credit risk analysis, and financial controls, Proficient in using ERP systems, Sound knowledge of logistics business cycles, billing models, and client behavior in CHA/Freight/ICD/Warehouse domains. Candidates from following industries are preferred : Logistics / CHA / Freight Forwarding / Transportation / Supply Chain / Warehousing, with large turnover. Qualification : MBA / CA. CTC on offer will be from 15 lpa to 25 lpa based on Current CTC. Interested Candidates, please forward your resume to HR6@Razorsharphrconsulting.com

Role & responsibilities : To develop a team and mange debt management process for international banks - Middle East (KSA / UAE) Assign allocation to team members, work along with the team on positive leads. To prepare a monthly projections and drive the team to deliver on desired targets. To prepare and forecast three months plan on collections. Attend and present the MTD status and month-end projections in review meetings with clients (Banks). To prepare and maintain the daily / weekly / month performance reports for respective client portfolios. Coordinating with banks on daily activities and serve the required work. Preferred candidate profile Person with prior experience with debt management , banking collections, team leadership, good communication skills, negotiation and customer counseling, strong analytical skills (e.g excel)

Direct Marketing with Corporates, Door to Door Marketing & Promoting company's services, Corporate Client Acquisition, Existing Client Visits & coordinate with the branch for day-to-day activities, Get References for Business lead, Payment followups Required Candidate profile Must Have Direct Marketing Experience of minimum 1 Years, results-driven, strong communication, negotiation skills. They should be goal-oriented, self-motivated, adapt to challenges.

Direct Marketing with Corporates, Door to Door Marketing & Promoting company's services, Corporate Client Acquisition, Existing Client Visits & coordinate with the branch for day-to-day activities, Get References for Business lead, Payment followups Required Candidate profile Biker.Must Have Direct Marketing Experience of minimum 1 Years, results-driven,strong communication. They should be goal-oriented, self-motivated, adapt to challenges. Logistics or courier background

Direct Marketing with Corporates, Door to Door Marketing & Promoting company's services, Corporate Client Acquisition, Existing Client Visits & coordinate with the branch for day-to-day activities, Get References for Business lead, Payment followups Required Candidate profile Must Have Direct Marketing Experience of minimum 1 Years, results-driven, strong communication, negotiation skills. They should be goal-oriented, self-motivated, adapt to challenges.

Monitor and track all outstanding payments and overdue accounts within the system. Coordinate with customers to resolve payment issues and facilitate timely recovery of dues. Negotiate payment arrangements and follow up regularly with customers Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Develop and execute sales strategies to meet targets in assigned area. Onboard and manage EV (3W) dealers for loan disbursals and growth. Expand market presence through regular dealer visits. Lead and motivate sales team to achieve goals. Ensure timely loan collections and maintain low NPAs. Build strong relationships with dealers, OEMs, and customers. Monitor market trends and provide sales performance reports. Role & responsibilities Preferred candidate profile

You will be responsible for underwriting mortgage business and managing the portfolio in the assigned branch/location. Your core responsibilities will include reviewing and assessing a broad range of complex loan applications, underwriting proposals as per the laid-down policies, conducting personal discussions with customers to establish creditworthiness, maintaining portfolio MIS and other related reports, building effective relationships with third parties, and ensuring service quality standards are exceeded. Additionally, you will be required to undertake a critical review of credit proposals, ensure collateral and credit risk mitigation, facilitate quick turnaround time for credit lending proposals, monitor credit exposures, document proposals effectively, and manage the credit underwriting function of the branch. You will also need to follow up and ensure recovery of quick mortality cases between 12 - 18 MOV. To qualify for this role, you should be a Graduate or have a Masters/Post Graduate degree. Certifications such as CA/MBA would be preferable. Your ability to make sound decisions based on guidelines, maintain strong relationships, and ensure adherence to legal and documentation norms will be key to success in this position.,

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Job Purpose This position is open with Bajaj Finance ltd. First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) •Achieving business numbers with the assigned line of channels (Basis location and market potential). •People Management (Off roll) Hiring, Retention & Productivity. •Sales Governance through compliance of systems and processes. •Responsible for tracking, managing & controlling PDD requirement compliance •Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. •Understanding of CRM Salesforce.com. •Effectively engage with Credit, Operations, Risk & within 2W/3W teams. •To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) •Training of self and their team below. •Hiring right candidate. •Smooth onboarding to help settle the employee well in BFL. •Smooth onboarding of New Dealer/Partner with BFL •Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) •Hiring of Off roll staff •Approvals by coordinating with internal stake holders eg. Clearing cases •Lead allocation •Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work •Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. •Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work •Engaging with customer. •Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) •From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications •Qualifications – Graduate / Post Graduate •Good command in excel is essential. •Work Experience – 1 to 3 years of relevant experience in managing team •Result oriented - Go getter attitude is must •Should have collaborative work style to engage with peers & colleagues across the company. •Excellent Team management & Interpersonal Skills. •Excellent command over communication skills. •Highly ambitious & self-motivated

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients Required Qualifications and Experience Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients