Assistant Manager - Collections

3 - 6 years

4 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Lead and motivate a team of collection executives to meet recovery targets
  • Monitor performance metrics and deliver feedback for improvement
  • Allocate portfolios, oversee follow-ups, and ensure timely collections
  • Handle escalations and negotiate repayment solutions when required
  • Ensure compliance with legal, regulatory, and internal collection policies
  • Maintain MIS reports on recovery, performance, and delinquency trends
  • Collaborate with Legal, Risk, and Operations teams for resolutions
  • Identify improvement opportunities and implement recovery strategies

Preferred candidate profile

  • Graduate
  • 48 years of experience in Collections (Secured/Unsecured)
  • Minimum 2 years experience leading a team
  • Strong communication, negotiation & leadership skills
  • Working knowledge of legal frameworks in Collections
  • Proficiency in

    MS Excel and reporting tools

  • Ability to perform under pressure and meet strict timelines

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