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3.0 - 7.0 years

0 Lacs

burhanpur, madhya pradesh

On-site

As a Sales Manager/Sales Officer at our company, your primary role will involve recruitment of Sales Managers/Sales Officers, providing them with training and motivation to drive business growth. Ensuring the productivity of the sales team will be crucial, along with the responsibility of developing a healthy and profitable portfolio. You will be required to closely monitor collection and recovery processes to maintain delinquency levels below permissible limits. Additionally, identifying potential market areas for business sourcing will be an essential aspect of your job. Your key responsibilities will include: - Recruiting Sales Managers/Sales Officers and guiding them to drive business growth - Ensuring the productivity of the sales team - Developing a healthy and profitable portfolio - Monitoring collection and recovery processes to maintain delinquency within limits - Identifying potential market areas for business sourcing To excel in this role, you should possess the following mandatory skills: - Minimum 3 to 5 years of experience in open market/field sales and marketing - At least 2 years of experience in team handling - Sales experience in PL/CC/CASA will be preferred If you are a dynamic individual with a proven track record in sales, team management, and portfolio development, we encourage you to apply for this exciting opportunity. Join us in driving business growth and contributing to our success in the market.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As an experienced professional with over 6 years of experience, you will be responsible for working with SAP S/4 HANA Finance with a focus on Financial Supply Chain Management (FSCM). Your expertise in credit, dispute, and collection management will be crucial in ensuring effective financial operations within the organization. You will play a key role in optimizing financial processes and driving efficiencies in credit management, dispute resolution, and collection activities. Your in-depth knowledge of SAP S/4 HANA Finance and FSCM modules will be essential in meeting the financial objectives of the organization. If you are looking for a challenging opportunity to utilize your skills in SAP S/4 HANA Finance with a specialization in FSCM, this role is ideal for you.,

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8.0 - 12.0 years

0 Lacs

delhi

On-site

You have a job opening for the position of Hub Head based in Delhi. As the Hub Head for Light Commercial Vehicle (LCV) finance, you will be tasked with the responsibility of overseeing and managing all hub operations pertaining to LCV Finance & Collection. The ideal candidate should possess a minimum of 8-10 years of experience in Vehicle Finance, specifically in LCV/ILCV/CV, with at least 5-7 years in a managerial/leadership role. If you meet the above criteria and are interested in this opportunity, please send your updated CV to santhana@trinityconsulting.asia.,

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2.0 - 6.0 years

0 Lacs

panaji, goa

On-site

As a valuable member of our team, you will be responsible for handling the process from sales completion to possession of the property. This includes coordinating with customers to ensure a smooth transition and addressing any concerns they may have along the way. Additionally, you will be tasked with collecting installments in accordance with the site conditions. Your attention to detail and proactive approach will be crucial in ensuring customer satisfaction and project success.,

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8.0 - 12.0 years

15 - 18 Lacs

Kolkata

Remote

Designation : Collection Manager Experience: 8-12 Years Commitment: Full Time Team - Collections & Recovery Job Description What You Will Do: Achieve Collections set targets (Controls the flow rate across buckets) of the assigned locations. Set up the productivity parameter to the Agency's team. Agency Review on a daily basis. Customer visit to resolve the issue. Ensure to have disposition on the portfolio. Identifying and hiring a collection agency. Capacity Planning and training of the agency team regularly. What You Will Need to Succeed: 8 to 12 years' work experience in Collections Handling Team of ACM and TL's, Agencies & Agents. Experience in Banking / NBFC / Fintech preferred. We offer a great working environment - Very collaborative. You will get plenty of learning opportunities and challenging problems to work on. Youll go to sleep every day knowing that youve made a difference in peoples lives. Your work will be reaching out to millions of users. Our Culture: We believe in small, nimble and multi-functional teams. We work alongside people who are smart and passionate and believe in taking ownership of their work. We dont believe in time-punching, but we do believe in getting things done. We encourage debate and discussion. To know more about us visit http://moneyview.in

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1.0 - 13.0 years

8 - 9 Lacs

Bengaluru

Work from Office

Credit & Collections Analyst 1 Description - FY25 hiring demand intended for global university hiring, aligned to the job role noted. May be aligned to an evergreen requisition Job - Finance Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) - Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. If you d like more information about HP s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law Supplement

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1.0 - 6.0 years

1 - 4 Lacs

Tiruchirapalli

Work from Office

Role & responsibilities Any graduate Should have prior experience in real estate industry Engage in regular follow-ups with customers to ensure satisfaction and address any queries or concerns. Coordinate and provide end-to-end assistance during the customer registration process. Liaise with internal teams and customers to ensure timely and accurate payment collection

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4.0 - 6.0 years

3 - 5 Lacs

Sattur, Salem

Work from Office

ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

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4.0 - 6.0 years

3 - 5 Lacs

Salem, Cuddalore, Viluppuram

Work from Office

ESAF Cooperative Hiring!!! (Micro Finance) Job Profile : Branch Manager Vertical : Micro Finance- JLG loans Interested candidates may contact or WhatsApp: 8714683798 - Mr. Arul Criteria: *) Candidates having 4 plus years of experience in Micro finance/banking (in Group loan product- JLG). *) Minimum 1 plus years of experience in team handling. Qualification : Any degree/ Any PG Age : 40 Job Description Lead a team of Relationship Officers for consistent business development, customer acquisition and retention and for achieving business & revenue targets while ensuring quality service to customers, operational adherence, and asset quality of portfolio. Manage operations and overall functioning of the branch assigned. We are looking forward to meet you!!!

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8.0 - 13.0 years

3 - 3 Lacs

Jalandhar

Work from Office

EMI Collection , Home Loan & Loan Against Property , NBFC Background , Mortgage Loans Key Responsibilities: Contact customers to recover overdue payments or debts. Negotiate repayment plans and resolve disputes amicably. Maintain accurate records of collection activities and customer communications. Collaborate with internal teams to address customer concerns. Ensure compliance with company policies and legal regulations. Meet monthly collection targets and prepare performance reports. Key Qualifications: Bachelors degree in Finance, Business, or related field. Prior experience in debt recovery or customer service. Strong negotiation and interpersonal skills. Ability to handle challenging situations with professionalism.

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2.0 - 4.0 years

4 - 5 Lacs

Mumbai, Mumbai Suburban

Work from Office

Roles and Responsibilities Manage credit control functions, including receivables, payables, cash flow, and financial statements. Ensure accurate accounting entries in Tally ERP and maintain a healthy cash position by monitoring bank balances. Prepare MIS reports on a regular basis to track financial performance. Handle customer queries related to billing, invoicing, and collections. Coordinate with internal teams for smooth execution of tasks.

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5.0 - 10.0 years

5 - 8 Lacs

Mumbai, Pune, Delhi / NCR

Work from Office

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

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3.0 - 7.0 years

0 Lacs

madhya pradesh

On-site

You will be responsible for monitoring the daily collection status and overseeing the final status of cash deposits collected each day, working alongside a team of 5-7 Field Officers for CV, LCV, and TFE products. Your duties will include managing accounts across all stages of delinquency, from 0 days past due to 270 days past due. This will involve overseeing regular collections, NPA collections, and legal collections to maintain a high-quality portfolio. Your focus will be on enhancing collection efforts in your assigned area, both independently and as part of a team. You must ensure compliance with MOPP norms, the bank's processes and procedures, as well as audit requirements. Facilitating effective coordination among team members and with the branch is essential for success in this role. Additionally, you will be directly managing high-value delinquent and non-delinquent accounts to drive successful outcomes.,

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3.0 - 8.0 years

6 - 8 Lacs

Bengaluru

Remote

Bangalore (Only Local Candidates) Comfortable with local client visits as part of the collection process Accounts Receivable with a strong background in collections Follow up with clients for timely payments via calls,emails,in-person visits Required Candidate profile Manage the entire accounts receivable process, including invoice generation, payment tracking, and collections Maintain accurate records of all a receivable transactions capitalplacement02@gmail.com

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0.0 - 3.0 years

3 - 7 Lacs

Warangal

Work from Office

Key Objective of the Job: To drive the collection process of receivables across multiple sources thereby reducing the total outstanding and the associated average number of days while continuing to make efforts to keep the client partnership intact. Major Deliverables: Correspond with multiple sources to negotiate payment schedules that suit the customers current financial situation while still satisfying the debt. Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area, bucket-wise & DPD wise as well as focus on non-starters. Provide efficient customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments Monitor and maintain customer account details for non - payments, delayed payments, and other irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos where necessary. Ensure customer files are updated, recording times and dates that contact has been made and noting information that customers have received about their debt. Trace defaulters and assets in coordination with the agency's tracing team and suggest remedial course of action. Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain a healthy relationship with the customer. Enlist the efforts of sales and senior management when necessary to accelerate the collection process including supporting the collection manager (court receiver) in repossessing assets and seeking legal and police support where required. Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate

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2.0 - 6.0 years

3 - 7 Lacs

Visakhapatnam

Work from Office

Monitors all stages of delinquent accounts, implements collection procedures and accepts payments. Responds to inquiries from customers. Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports. Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts. Reviews and makes recommendations regarding bad debt or write-offs. Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees. Typing Speed Requirement 20WPM

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5.0 - 10.0 years

6 - 10 Lacs

Mumbai, New Delhi, Pune

Work from Office

To ensure the achievement of disbursement targets with minimum delinquency Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies. Enabling business growth by developing and managing a teams across assigned territories for deeper market penetration and reach. Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. Disbursement, repayment and delinquency management, achieving daily / weekly collections targets Makes a close follow up of the disbursed loans, especially of the ones not paying on time. Undertake regular field visits, Centre Meeting and loan applicants Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds. Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensuring weekly / daily meetings & visit to centre Fresher to maximum of 5yrs exp + as a sales officer in microfinance business Basic understanding about Microfinance business and JLG model working would be preferred. Key Skills Relationship management, Business sourcing Flair for sales Understand critical attributes of customer service Education Graduate in any discipline Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

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4.0 - 9.0 years

3 - 6 Lacs

Bharuch, Indore, Pune

Work from Office

Follow up with clients (contractors, builders, infrastructure companies) for timely recovery of outstanding payments against scaffolding rental invoices Maintain detailed and updated records of customer accounts, aging reports, and collection efforts Required Candidate profile Excellent communication and follow-up skills Knowledge of construction project billing cycles and industry practices Good negotiation and conflict-resolution skills Willingness to travel

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4.0 - 6.0 years

4 - 6 Lacs

Chennai

Work from Office

Role & responsibilities 1. Client Credit Management Assess the creditworthiness of hospitals, clinics, corporate clients, and third-party payers. Approve credit terms and limits for institutional and bulk clients. Monitor adherence to agreed credit terms and proactively manage risk. 2. Billing & Collections Oversight Ensure timely invoicing of laboratory services rendered. Monitor outstanding accounts receivable, especially from institutional clients and insurance companies. Coordinate with billing and accounts teams to follow up on unpaid or disputed invoices. 3. Insurance & Third-Party Coordination Liaise with insurance companies and TPAs (Third Party Administrators) to resolve claim denials and delays. Monitor trends in claim rejections and advise on documentation improvements. Ensure compliance with regulatory and insurance billing requirements. 4. Dispute and Query Resolution Handle queries and disputes regarding billing, pricing, or payment terms professionally and efficiently. Work with internal lab, billing, and sales teams to resolve issues and maintain client satisfaction. 5. Cash Flow and Risk Monitoring Track incoming payments to maintain healthy cash flow. Identify overdue accounts and escalate risk cases appropriately. Recommend write-offs or provisions for bad debts after due diligence. 6. Process and Compliance Management Ensure all billing and collections processes follow applicable health and financial regulations. Maintain accurate and auditable credit control documentation and records. 7. Reporting and Analysis Prepare regular reports for management on: Receivables aging DSO (Days Sales Outstanding) Cash collected vs. targets Bad debt trends Suggest strategies to reduce credit exposure and improve collections. Preferred candidate profile Background in finance, accounting, or credit control (preferably in a laboratory). Strong negotiation, communication, and analytical skills. Proficiency in accounting

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5.0 - 10.0 years

10 - 16 Lacs

Tirupati

Work from Office

Achieving the target allocated for the hub Reducing the flow rate to the next buckets Managing the Cos & maintaining their performance Managing the Agencies & monitoring their performance

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2.0 - 3.0 years

2 - 3 Lacs

Dharwad, Karnataka, India

On-site

Job description Business Development & Revenue Generation Accountable for achieving sales target through pre-defined (Branch/YCOP/ABRW/RBG/ART/DSA) channel within defined cost of acquisition Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders Ensures cross selling at the time of sale for high level of spend enablement. Keep up-to-date knowledge on products, policy and competition Works closely with different vertical of Credit Card / Branch in providing support for resolution of delinquent and escalation cases Works on providing timely resolution of all discrepancies raised during application processing Managing team of 5-8 front-line / outsourced sales executives

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8.0 - 12.0 years

6 - 9 Lacs

Rajkot

Work from Office

Role & responsibilities Manage collections for Tractor Loans accounts in Bucket 90+ (Delinquent/Write-off stage) Lead and manage a team of field executives and collection agents Develop and implement collection strategies for high-risk overdue accounts Coordinate with legal teams for recovery via SARFAESI or other legal proceedings Conduct field visits and borrower follow-ups to maximize recovery Monitor daily collection progress and ensure achievement of monthly targets Maintain MIS reports, collection data, and compliance documentation Preferred candidate profile Minimum 45 years of experience in NBFC/banking collections , preferably in Agri or Tractor Loan segment Strong knowledge of rural markets and agri-financing Experience handling 90+ bucket/NPA portfolios Leadership experience in managing field teams Willing to travel extensively within the assigned rural clusters Graduation (mandatory); Post-graduation preferred

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10.0 - 15.0 years

10 - 15 Lacs

Kochi

Hybrid

Our story At Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Objectives of this role Identify, track, manage, and investigate delinquent customer accounts Work closely with customers to negotiate payment arrangements Cultivate working relationships with customers, guiding them through the repayment process Follow up with customers to ensure payments are made in a timely manner Use databases to monitor and update outstanding accounts Keep records of all customer communications to build individual debtor cases Responsibilities Identify customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Create and implement debt collection courses of action Negotiate specific payment plan arrangements with debtors Investigate discrepancies to resolve outstanding customer accounts Experience, Skills and qualifications Atleast 9 -10 years Collections experience with a large portfolio Outstanding interpersonal skills Clear, persuasive verbal and written communication Excellent negotiation skills Problem-solving mindset Professional phone etiquette Preferred qualifications Knowledge of debt collection legal requirements Experience working in a deadline-driven environment Account management experience If interested, pls share your updated CV at nidhi.negidixit@alight.com with Subject line : "Application for Collections Lead " and share below details Current CTC & Expected CTC: Notice Period : Open for Kochi location : Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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3.0 - 8.0 years

3 - 6 Lacs

Jamnagar

Work from Office

Role & responsibilities To assemble a group of committed, forceful, and aspirational location managers - To inspire the current Team to perform to the best of their abilities. - To effectively manage debtors through his group - To guarantee his team provides customers with high-quality service - should put your attention on enhancing portfolio performance in that area or region. - To effectively manage non-performing assets (NPAs) within his area or region. Preferred candidate profile Bachelor's degree in Business, Finance, or related field (MBA preferred). Minimum of 5 years of experience in a managerial or supervisory role in financial services or credit management. Proven experience in portfolio and team performance improvement. Strong leadership, communication, and people management skills. Analytical and problem-solving mindset with a focus on execution. Familiarity with credit policies, NPA control measures, and regional compliance.

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10.0 - 15.0 years

10 - 16 Lacs

Rajkot, Solapur, Aurangabad

Work from Office

Role & responsibilities Accountable for reducing delinquency by flow control and improving recovery rates on the assigned Portfolio. Initiate legal action on problematic customers Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Tractor Loans. Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommend solutions, and support the collection team to achieve targets. Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage. Ensure the collection efficiency through daily reports and regular reviews with the team. Strategize, forecast, drive and execute plans including the hiring plans. Preferred candidate profile

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Exploring Collection Management Jobs in India

The collection management job market in India is experiencing significant growth as more companies are realizing the importance of managing their collections effectively. Collection management professionals play a crucial role in ensuring that businesses maintain healthy cash flow by collecting outstanding payments from customers. If you are considering a career in collection management, India offers a wide range of opportunities across various industries.

Top Hiring Locations in India

Here are 5 major cities in India actively hiring for collection management roles: - Mumbai - Delhi - Bangalore - Chennai - Hyderabad

Average Salary Range

The average salary range for collection management professionals in India varies based on experience levels. Entry-level positions may start at around INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

A typical career path in collection management may include roles such as: - Collection Executive - Senior Collection Officer - Collection Manager - Head of Collections

Related Skills

In addition to collection management expertise, professionals in this field are often expected to have skills such as: - Strong communication and negotiation skills - Knowledge of legal regulations related to debt collection - Analytical thinking and problem-solving abilities - Proficiency in using collection management software

Interview Questions

Here are 25 interview questions you may encounter for collection management roles: - What experience do you have in the collection management field? (basic) - How do you handle difficult conversations with customers who are behind on payments? (medium) - Can you explain the steps you take to prioritize collections? (medium) - How do you stay updated on changes in collection laws and regulations? (advanced) - Describe a challenging collection case you successfully resolved. (medium) - How do you handle situations where customers dispute the amount owed? (medium) - What strategies do you use to motivate team members in a collection team? (medium) - How do you ensure compliance with company policies and procedures in your collection efforts? (basic) - What metrics do you use to measure the effectiveness of your collection efforts? (medium) - How do you handle situations where customers request payment extensions? (medium) - Describe a time when you had to escalate a collection case to management. (medium) - How do you prioritize high-value accounts in your collection strategy? (medium) - What software tools have you used for collection management in the past? (basic) - How do you handle situations where customers request a settlement on their outstanding debt? (medium) - What steps do you take to prevent accounts from becoming delinquent in the first place? (medium) - How do you ensure confidentiality and data security in your collection processes? (basic) - Describe a time when you had to work with legal counsel on a collection matter. (medium) - How do you handle situations where customers are facing financial hardship? (medium) - What do you do to ensure accurate documentation of collection activities? (basic) - How do you handle situations where customers refuse to communicate with the collection team? (medium) - What strategies do you use to effectively communicate payment deadlines to customers? (basic) - How do you handle situations where customers claim they never received payment reminders? (medium) - Describe a time when you had to negotiate a payment plan with a difficult customer. (medium) - How do you ensure that your collection efforts are in line with ethical standards? (medium) - What steps do you take to recover payments from customers who have moved without providing a forwarding address? (medium)

Closing Remark

As you prepare for interviews and explore opportunities in collection management, remember to showcase your expertise in communication, problem-solving, and compliance. With the right skills and experience, you can excel in this dynamic field and make a significant impact on a company's financial health. Prepare thoroughly and apply confidently for collection management roles in India. Good luck!

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