This is a paid internship program by DPDzero with an opportunity to convert to full time at the end of the internship period You would be expected to move to Bengaluru if you are to accept the offer at the end Job Description: We are seeking a highly motivated and talented Full Stack Developer Intern to join our team at DPDzero As a Full Stack Developer Intern, you will work closely with our experienced development team to contribute to the design, development, and maintenance of our software applications This is a hands-on role that offers an excellent opportunity to enhance your skills and gain practical experience in full stack web development Responsibilities: Collaborate with the development team to design, develop, and maintain software applications Participate in the entire software development life cycle, including requirement analysis, coding, testing, and deployment Develop front-end interfaces using HTML, CSS, and JavaScript frameworks Implement back-end functionality using server-side languages such as Python or Node js Create and maintain databases and APIs for seamless data integration Conduct thorough testing and debugging to ensure software quality and performance Collaborate with cross-functional teams to gather requirements and ensure alignment Stay up-to-date with the latest trends and best practices in full stack web development Requirements: Strong interest in full stack web development and a passion for building innovative applications Familiarity with HTML, CSS, and JavaScript Basic understanding of front-end frameworks such as React, Angular, or Vue js Knowledge of server-side programming languages such as Python or Node js Experience with database management systems such as MySQL or MongoDB Understanding of RESTful APIs and web services Detail-oriented with excellent problem-solving skills Ability to work both independently and collaboratively in a team environment Effective communication skills and the ability to learn quickly Currently pursuing a degree in Computer Science, Software Engineering, or a related field About DPDzero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains elusive DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $3 25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc Company Description: DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities Customers: At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month Our Approach: We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates
Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
About the Role DPDZero is looking for an experienced and motivated Senior Software Engineer to help design, build, and scale our digital collections and recovery platform This role is ideal for someone who thrives in fast-paced environments, values clean architecture, and enjoys working across both backend and frontend systems when needed, Youll work closely with product, design, and engineering teams to build scalable backend systems and well-structured APIs, while also taking full ownership of performance, reliability, and maintainability Youll play a key role in mentoring engineers, solving real-world problems, and shaping the future of a fintech product used at scale, Responsibilities Work with cross-functional teams to turn fuzzy product requirements into clear, scalable technical solutions Design APIs and systems with a strong focus on performance, reliability, and maintainability Write clean, well-tested code and contribute to technical standards, code reviews, and system documentation Own features or technical areas end-to-end ? from design and implementation to deployment and monitoring Drive improvements in existing systems for scalability, observability, and fault tolerance Mentor and support other engineers through feedback, knowledge sharing, and hands-on guidance Help set standards, guide tooling decisions, and shape engineering direction Qualifications 5+ years of experience as a software engineer Proficiency in at least one modern backend language (e g Python, Go, Java, Nodedot js, etc) with a strong understanding of CS fundamentals Hands-on experience working with modern relational or NoSQL databases (e g , PostgreSQL, MySQL, MongoDB), including schema design and query optimization Familiarity with engineering best practices: code reviews, documentation, CI/CD, performance monitoring, and automated testing Proven track record of owning features or technical areas end-to-end that handle large-scale traffic, from design to deployment and monitoring Experience mentoring engineers and helping shape team culture Nice to have Experience working in cloud-native environments (AWS, GCP, Azure) and containerized setups (Docker, Kubernetes) Experience working in a startup or fast-paced, product-focused environment About DPDzero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains exclusive, DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $3 25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc Company Description: DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities, Customers: At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month, Our Approach: We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates,
About the Role DPDZero is seeking an experienced and motivated Senior Software Engineer to lead the design, development, and scaling of our digital collections and recovery platform This role uniquely blends traditional backend engineering with cutting-edge AI-powered features, including large language models (LLMs) and real-time Voice AI, Youll collaborate closely with product, design, applied AI engineers, and engineering teams to build scalable, reliable backend systems and intelligent workflows that power innovative fintech products While experience with AI/Voice technologies is a strong plus, we value engineers who have a solid foundation in backend development and the ability to quickly learn and adapt to new technologies, Responsibilities Work with cross-functional teams to turn dynamic product requirements into clear, scalable technical solutions Design APIs and backend systems with a strong focus on performance, reliability, and maintainability Build and enhance intelligent systems by integrating large language models (LLMs) such as Llama, GPT, Claude, or similar, and voice AI technologies (e g , LiveKit) Write clean, well-tested code, contribute to technical standards, conduct code reviews, and maintain thorough system documentation to ensure high-quality, maintainable software Own features or technical areas end-to-end ? from design and implementation to deployment and monitoring Drive improvements in existing systems for scalability, observability, and fault tolerance Mentor and support other engineers through feedback, knowledge sharing, and hands-on guidance Help set standards, guide tooling decisions, and shape engineering direction Rapidly learn and adapt to emerging AI and backend technologies to drive innovation and growth Qualifications 5+ years of experience as a software engineer Proven track record of owning features or technical areas end-to-end that handle large-scale traffic, from design to deployment and monitoring Proficiency in at least one modern backend language (e g Python, Go, Java, Nodedot js, etc) with a strong understanding of CS fundamentals Hands-on experience working with modern relational or NoSQL databases (e g , PostgreSQL, MySQL, MongoDB), including schema design and query optimization Experience working with large language models (LLMs) such as Llama, GPT, Claude, or similar Familiarity with CI/CD pipelines, automated testing, code reviews, and performance monitoring Experience mentoring engineers and helping shape team Willingness and capability to learn and apply AI technologies and real-time voice communication tools Nice to have Exposure to real-time communication platforms like LiveKit or WebRTC Experience working with telephony audio systems Experience working in cloud-native environments (AWS, GCP, Azure) and containerized setups (Docker, Kubernetes) Experience working in a startup or fast-paced, product-focused environment About DPDzero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains exclus ive DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $3 25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc Company Description: DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities, Customers: At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month, Our Approach: We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates,
About the Role DPDZero is looking for a Senior Mobile Engineer React Native to become the foundational member of our mobile engineering team This is a high-impact role where youll lay the technical groundwork for our digital collections and recovery platform across Android and iOS, Youll work closely with product, design, and engineering teams to deliver smooth, performant mobile experiences across Android and iOS Youll take full ownership of feature development, app performance, and code maintainability Youll also play a key role in mentoring other engineers and shaping the future of a fintech product used at scale, Responsibilities Collaborate with cross-functional teams to translate fuzzy product and UI/UX requirements into high-quality React Native code Build robust and reusable mobile UI components, with a strong focus on responsiveness and performance Integrate React Native applications with RESTful APIs and backend services Write clean, maintainable, and well-tested JavaScript/TypeScript code following best practices and established patterns (e g , Redux, Context API, MobX) Own features end-to-end ? from technical design and implementation to testing, deployment, and monitoring Continuously improve app performance, responsiveness, and user experience Participate in code reviews, contribute to internal standards, and support documentation efforts Lead, mentor and support junior engineers and peers through hands-on guidance and timely feedback Help shape our mobile engineering direction, tooling, and overall development practices Qualifications 5+ years of experience in software engineering, with 2+ years of experience developing React Native applications Strong command of JavaScript/TypeScript and React Native architecture patterns (e g , Redux, Context API, MobX) Experience writing robust test suites using Jest, React Native Testing Library, or similar tools Solid understanding of mobile application design principles, performance optimization, and state management Experience integrating with RESTful APIs, backend systems, and third-party SDKs Proficient in debugging, profiling, and optimizing React Native apps for performance and reliability Familiarity with modern mobile development tools: Git, CI/CD, crash reporting, testing frameworks, and Expo for rapid development and deployment Proven ability to take full ownership of mobile features or systems from design to production Experience leading a team of engineers and helping shape team standards and engineering culture Nice to Have Experience publishing apps to the Google Play Store and Apple App Store Familiarity with native Android (Kotlin/Java) or iOS (Swift) for writing platform-specific code Experience with Firebase, AWS, or other mobile-oriented cloud platforms Experience working in a startup or fast-paced environment with mobile-first products About DPDzero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains elusive, DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $3 25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc Company Description DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities, Customers At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month, Our Approach We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates,
About the Role DPDZero is looking for an experienced and motivated Senior Software Engineer to help design, build, and scale our digital collections and recovery platform This role is ideal for someone who thrives in fast-paced environments, values clean architecture, and enjoys working across both backend and frontend systems when needed, Youll work closely with product, design, and engineering teams to build scalable backend systems and well-structured APIs, while also taking full ownership of performance, reliability, and maintainability Youll play a key role in mentoring engineers, solving real-world problems, and shaping the future of a fintech product used at scale, Responsibilities Work with cross-functional teams to turn fuzzy product requirements into clear, scalable technical solutions Design APIs and systems with a strong focus on performance, reliability, and maintainability Write clean, well-tested code and contribute to technical standards, code reviews, and system documentation Own features or technical areas end-to-end ? from design and implementation to deployment and monitoring Drive improvements in existing systems for scalability, observability, and fault tolerance Mentor and support other engineers through feedback, knowledge sharing, and hands-on guidance Help set standards, guide tooling decisions, and shape engineering direction Qualifications 5+ years of experience as a software engineer Proficiency in at least one modern backend language (e g Python, Go, Java, Nodedot js, etc) with a strong understanding of CS fundamentals Hands-on experience working with modern relational or NoSQL databases (e g , PostgreSQL, MySQL, MongoDB), including schema design and query optimization Familiarity with engineering best practices: code reviews, documentation, CI/CD, performance monitoring, and automated testing Proven track record of owning features or technical areas end-to-end that handle large-scale traffic, from design to deployment and monitoring Experience mentoring engineers and helping shape team culture Nice to have Experience working in cloud-native environments (AWS, GCP, Azure) and containerized setups (Docker, Kubernetes) Experience working in a startup or fast-paced, product-focused environment About DPDzero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains exclusive, DPDzero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $3 25 million in seed funding from Blume Ventures, India Quotient, Better Capital, etc Company Description: DPDzero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities, Customers: At DPDzero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month, Our Approach: We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates,
The role: We are looking for a Senior Data Analyst who is as comfortable writing Python scripts as they are analyzing data In this role, you wont just build dashboards ? youll write code, automate workflows, and build the data foundations that power 80% of our collections decisions, Youll work closely with data scientists, engineers, and business teams, using Python to clean, transform, and analyze large datasets, and help shape how we use data across the company, What youll do: Write production-grade Python scripts to clean, transform, and analyze large datasets, Automate recurring data workflows and build lightweight data pipelines, Collaborate with Data Science to prepare training data, validate model results, and run experiments, Build clear, actionable dashboards and reports (SQL + BI tools), Partner with business teams to translate messy, ambiguous questions into code-driven insights, Why you might like it: Were growing really fast ? your Python code will directly power high-stakes decisions, Youll work on one of Indias largest AI-driven voice and chat systems in production, Youll get exposure to real ML models in action ? and play a role in feeding them the right data, If you love coding, problem-solving, and want to see your work make a visible impact every day, youll thrive here, What you must have: 3+ years of hands-on experience in data analysis with strong Python skills (pandas, polars, numpy, etc), Ability to write clean, reusable scripts ? not just notebooks ? and work with Git, Strong SQL (Postgres experience is a plus), Comfort with data wrangling, cleaning, and structuring large messy datasets, Ability to work independently, move fast, and deliver working code, Good to haves: Experience with Airflow/dbt or similar workflow tools, Exposure to ML pipelines and model lifecycle, Familiarity with APIs (fetching, cleaning, and processing API data), Experience in fintech, lending, or collections industries, About Us Debt collection is a space often seen as outdated, opaque, and frankly, unappealing Tell someone you work in collections and watch their eyebrows rise Thats the narrative were changing, At DPDzero, were building the future of debt collections?AI-first, ethical, and radically more effective Were a team of passionate builders, operators, and technologists on a mission to transform the industry from the ground up, What We Do DPDzero is an AI-powered, full-stack collections platform helping Indias leading banks and NBFCs manage delinquencies better, faster, and more ethically Since launching in 2023, weve grown 20x in under two years, partnering with top lenders like RBL Bank, IndusInd, Tata Capital, Unity Bank, and Moneyview, Were not just building software?were solving one of the most critical and underserved problems in financial services And were doing it with zero-ops execution, intelligent AI agents, and a radically different philosophy around collections,
About the Role DPDZero is looking for a Senior Mobile Engineer React Native to become the foundational member of our mobile engineering team This is a high-impact role where youll lay the technical groundwork for our digital collections and recovery platform across Android and iOS, Youll work closely with product, design, and engineering teams to deliver smooth, performant mobile experiences across Android and iOS Youll take full ownership of feature development, app performance, and code maintainability Youll also play a key role in mentoring other engineers and shaping the future of a fintech product used at scale, Responsibilities Collaborate with cross-functional teams to translate fuzzy product and UI/UX requirements into high-quality React Native code Build robust and reusable mobile UI components, with a strong focus on responsiveness and performance Integrate React Native applications with RESTful APIs and backend services Write clean, maintainable, and well-tested JavaScript/TypeScript code following best practices and established patterns (e-g , Redux, Context API, MobX) Own features end-to-end ? from technical design and implementation to testing, deployment, and monitoring Continuously improve app performance, responsiveness, and user experience Participate in code reviews, contribute to internal standards, and support documentation efforts Lead, mentor and support junior engineers and peers through hands-on guidance and timely feedback Help shape our mobile engineering direction, tooling, and overall development practices Qualifications 5+ years of experience in software engineering, with 2+ years of experience developing React Native applications Strong command of JavaScript/TypeScript and React Native architecture patterns (e-g , Redux, Context API, MobX) Experience writing robust test suites using Jest, React Native Testing Library, or similar tools Solid understanding of mobile application design principles, performance optimization, and state management Experience integrating with RESTful APIs, backend systems, and third-party SDKs Proficient in debugging, profiling, and optimizing React Native apps for performance and reliability Familiarity with modern mobile development tools: Git, CI/CD, crash reporting, testing frameworks, and Expo for rapid development and deployment Proven ability to take full ownership of mobile features or systems from design to production Experience leading a team of engineers and helping shape team standards and engineering culture Nice to Have Experience publishing apps to the Google Play Store and Apple App Store Familiarity with native Android (Kotlin/Java) or iOS (Swift) for writing platform-specific code Experience with Firebase, AWS, or other mobile-oriented cloud platforms Experience working in a startup or fast-paced environment with mobile-first products About DPDZero Credit penetration in India faces significant challenges, necessitating focused attention Without proper infrastructure, extending credit to unserved and underserved populations remains exclusive, DPDZero is on a mission to enhance credit penetration by enabling lenders to concentrate on acquiring new customers, while we handle delinquency management We are an 18-month-old startup, collaborating with over 20 lending partners We have secured $10 million in funding from Blume Ventures, India Quotient, Better Capital, etc Company Description DPDZero is a pioneering fintech company dedicated to extending formal credit access to the next billion individuals in India Our cutting-edge platform leverages machine learning and a digital-first approach to transform the lending industry By prioritizing compliance, data-driven decision-making, and a culture of experimentation, we aim to maximize value for lenders while delivering an unparalleled customer experience Join us as we revolutionize the financial landscape and empower individuals with greater financial opportunities, Customers At DPDZero, we work with a diverse range of ambitious lenders, both established players and emerging disruptors, who are reshaping the credit ecosystem in India Some of our esteemed customers include Cashe, Ring, TATA Capital, IndusInd Bank, KreditBee, and more, with new additions each month, Our Approach We partner with our lenders by taking charge of their collections portfolio, allowing them to focus on customer acquisition while we ensure efficient recovery from their customers Our technology-driven platform leverages machine learning algorithms to optimize collections strategies and drive maximum recovery rates,
Who are we Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable Want to understand what that meansTell your folks that youre joining a collections company and watch their reaction Thats the perception we aim to change! At DPDzero, were a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward Were not just tweaking the industry, were taking it from human-led to AI-first, About DPDzero DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies Started in 2023, weve grown 20X in just 24 months?partnering with some of Indias largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more, Were not building a tool?were fixing one of the biggest and most ignored problems in banking: debt collections With our AI agents, data science algorithms, and zero-ops platform, were rewriting how collections are done?faster, cheaper, and 10X more ethical than whats existing today, We dont want to change the collections industry We want to own it, Ready to build the workplace of the future We are seeking an enthusiastic and experienced Learning & Development Trainer to join our dynamic team The ideal candidate will have a passion for empowering individuals through effective training programs and a strong ability to deliver engaging learning experiences As a Learning & Development Trainer, you will be responsible for designing, implementing, and evaluating training initiatives that support the growth and development of our employees Your goal will be to enhance individual and organizational performance through targeted learning solutions, What Youll Do Key Responsibilities: Training Design & Development: Create comprehensive training programs and materials that address organizational needs and employee development goals, Develop engaging content, including presentations, handouts, and interactive activities that cater to various learning styles, Conduct needs assessments to identify skill gaps and tailor training solutions accordingly, Training Delivery: Facilitate training sessions and workshops for employees at all levels, using various instructional techniques and multimedia tools, Provide clear and effective explanations of complex concepts, ensuring all participants understand the material, Foster an inclusive and supportive learning environment that encourages participation and feedback, Evaluation & Improvement: Evaluate the effectiveness of training programs through assessments, surveys, and feedback, Analyze training outcomes and identify areas for improvement to continuously enhance program quality, Prepare and present reports on training progress, outcomes, and recommendations to stakeholders, Stakeholder Collaboration: Partner with department heads and managers to align training initiatives with organizational goals and departmental needs, Provide guidance and support to managers and employees regarding training and development opportunities, Professional Development: Stay current with industry trends, best practices, and emerging technologies in learning and development, Continuously seek opportunities for professional growth and apply new knowledge to improve training methods and strategies, Requirements Proven experience as a Learning & Development Trainer, Corporate Trainer, or similar role, Strong knowledge of instructional design principles and training methodologies, Excellent communication, presentation, and facilitation skills, Ability to engage and motivate diverse audiences with varying levels of experience, Proficient in using learning management systems (LMS) and other training tools, Strong organizational skills and attention to detail, Ability to work independently and as part of a team in a fast-paced environment, Preferred Skills: Experience with virtual training platforms and remote training delivery, Familiarity with performance management and employee development frameworks, Why join DPDzero Innovative Environment: Be part of a forward-thinking team that leverages technology to transform debt collection, Growth Opportunities: Engage in a dynamic startup environment with ample opportunities for professional growth, Impactful Work: Contribute to scaling collections and making a significant impact in the financial sector, Employee-Centric Culture: Join a company that values employee well-being and fosters a collaborative work environment, If this feels like the challenge youve been waiting for, lets build something legendary together,
About DPDzero DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, weve scaled 20X in just two years—partnering with some of India’s most trusted lenders like RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.We’re not building just another tool—we’re solving one of the most broken, ignored problems in banking: debt collections. With cutting-edge AI agents, robust data science models, and a zero-ops platform, we’re redefining collections to be faster, leaner, and 10X more ethical than legacy processes.We don’t just want to change the collections industry. We want to own it. Ready to build the workplace of the future? We're looking for someone who sees HR not as a supporting function, but as a business-critical growth engine. About the Role — Senior Recruiter, People Success We’re looking for a dynamic Senior Recruiter who can thrive in high-growth environment to help us scale our high-performing teams across our Non-tech Hiring. This is a critical role where the person must be able to handle volume hiring. If you think you are the bulk hirer and specialize in volume hiring and who can bring the right talent but in large numbers and are super TAT-friendly, then this is the role for you.If you love finding and engaging exceptional talent, thrive on partnering with stakeholders, and want to be part of an agile, ambitious environment, you’ll feel right at home with us. What You'll Do: Partner with business and HRBPs to understand manpower requirements and hiring priorities. Recruit and onboard Telecallers, Team Leads, and Floor Leads within the specified timeframe. Collaborate with hiring managers to understand team requirements and ensure alignment with DPDzero’s mission and values. Implement effective sourcing strategies to attract top talent in the telecalling domain. Work closely with other departments across the Delivery Team to ensure seamless integration of the telecalling team into DPDzero’s operations. Screen, interview, and evaluate candidates efficiently and objectively. Coordinate interviews, feedback loops, offers, and negotiations with speed and transparency. Track and report on hiring progress and pipeline health. Work strong as a Talent Attraction Partner and promote employer branding Ideal Profile 5–8 years of proven talent acquisition experience, ideally in high-growth startups or fast-scaling organizations. Strong track record of hiring for Non-Tech roles like Telecalling agents, Team leads, Managers etc. Preferably from a collections fintech, other fintech or BPO bulk hiring background. This is purely Non-Tech profile – so IT industry candidates, please refrain from applying. Hands-on sourcing skills across Naukri, Apna, Foundit, LinkedIn, job boards, networks, and other channels. Strong stakeholder management — you’re proactive and collaborative with hiring managers and business leaders. Ability to juggle and fill multiple positions within the TAT and meeting deadlines without compromising on quality. Deep understanding of the talent landscape and what attracts high performers. Be a strong Talent Attraction Partner as part of part of employer branding High ownership mindset, great communication, and a passion for finding the best fit. Ready to thrive in a fast-paced, constantly evolving environment. Why Join Us? Be part of a fintech growth story that’s solving one of banking’s biggest gaps. Work directly with business heads to fill the frontline warriors and make real impact. A supportive, high-energy, high-ownership culture. Build the foundations of a best-in-class talent engine and employer brand. A front-row seat to fintech’s next big transformation.
The role: We are looking for a Data Analyst who is as comfortable writing Python scripts as they are analyzing data In this role, you wont just build dashboards ? youll write code, automate workflows, and build the data foundations that power 80% of our collections decisions, Youll work closely with data scientists, engineers, and business teams, using Python to clean, transform, and analyze large datasets, and help shape how we use data across the company, What youll do: Write production-grade Python scripts to clean, transform, and analyze large datasets, Automate recurring data workflows and build lightweight data pipelines, Collaborate with Data Science to prepare training data, validate model results, and run experiments, Build clear, actionable dashboards and reports (SQL + BI tools), Partner with business teams to translate messy, ambiguous questions into code-driven insights, Why you might like it: Were growing really fast ? your Python code will directly power high-stakes decisions, Youll work on one of Indias largest AI-driven voice and chat systems in production, Youll get exposure to real ML models in action ? and play a role in feeding them the right data, If you love coding, problem-solving, and want to see your work make a visible impact every day, youll thrive here, What you must have: 2+ years of hands-on experience in data analysis with strong Python skills (pandas, polars, numpy, etc ), Ability to write clean, reusable scripts ? not just notebooks ? and work with Git, Strong SQL (Postgres experience is a plus), Comfort with data wrangling, cleaning, and structuring large messy datasets, Ability to work independently, move fast, and deliver working code, Good to haves: Experience with Airflow/dbt or similar workflow tools, Exposure to ML pipelines and model lifecycle, Familiarity with APIs (fetching, cleaning, and processing API data), Experience in fintech, lending, or collections industries, About Us Debt collection is a space often seen as outdated, opaque, and frankly, unappealing Tell someone you work in collections and watch their eyebrows rise Thats the narrative were changing, At DPDzero, were building the future of debt collections?AI-first, ethical, and radically more effective Were a team of passionate builders, operators, and technologists on a mission to transform the industry from the ground up, What We Do DPDzero is an AI-powered, full-stack collections platform helping Indias leading banks and NBFCs manage delinquencies better, faster, and more ethically Since launching in 2023, weve grown 20x in under two years, partnering with top lenders like RBL Bank, IndusInd, Tata Capital, Unity Bank, and Moneyview, Were not just building software?were solving one of the most critical and underserved problems in financial services And were doing it with zero-ops execution, intelligent AI agents, and a radically different philosophy around collections, Show more Show less
Job description :: Quality Analyst Quest to work in real professional atmosphere that enables to cope-up with emerging as well as latest technology and quality procedures with a scope for widening spectrum of knowledge in the role of Quality analyst. Responsibilities • Perform unbiased Quality audits and analyse results to determine process improvement opportunities. • Should be able to handle 1:40 ratio of callers. • Analyse current tele-collections processes and identify gaps or defects to improve overall effectiveness and take-up the inputs with all stakeholders. • Define/recommend process improvements to meet current and future collections targets/standards. • Quality analyst will ensure that callers aligned to current processes and procedures (e.g., review recorded agent conversations wrto SOP, identify/communicate opportunities for improvement) • Work directly with agents/leads to improve overall performance by taking various initiatives like Dipchecks, call listening sessions, BQM, regular/structured feedbacks, daily briefings, TNI etc. • Review/monitor results of appeals work and escalate as necessary. Also, should come-up with the structured action plan. (e.g., rebuttals) • Demonstrate understanding of applicable tele-collections Quality requirements/ guidelines (e.g., escalation procedures) • Adhere to established Quality processes, procedures, requirements and guidelines, and ensure adherence by all applicable stakeholders. • Upskill trainings: Identify and train the bottom performers for the alignment and ensure to uplift their performance. • Being part of calibrations, call listening sessions with cross functions etc Desired Candidate Profile • Candidate must be graduate in any field • With at least 1.5-4 years experience as a tele-collections Quality Analyst in a BPO set up • Strong verbal and written communication skills • Background in Banks/NBFC/FinTech is a plus • Strong attention to detail and desire to follow procedure • Proficient @ MS Office & G-suite applications • Should be proficient & spontaneous in English, Hindi and any 3 south regional languages is must. • Should be passionate for growth • Should be open to work six days in a week • Should be open to work from office Job Location: Bangalore Shift Timings: 10:00 to 7:00 (6 Days working)Role & responsibilities Preferred candidate profile
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