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1869 Collections Process Jobs

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1.0 - 4.0 years

1 - 6 Lacs

hyderabad

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HCLTech is Hiring for Billing Agent | Back Office Credit & Collections Agent Job Location - Hyderabad US Shifts only Walk-in Interview Details: Venue : HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081 Timings : 11:00 AM - 3:00 PM Contact Person : Shivangi Sharma, Aman Chhabra & Somina Adlakha Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo Essential Duties and Responsibilities (Billing Agent Role) Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework Validate the accuracy for standard and complex products in daily bill...

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1.0 - 4.0 years

2 - 3 Lacs

chennai

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Key Responsibilities: Semi Voice Process - Collection & Service Act as the primary contact for assigned clients, ensuring timely and effective resolution of queries and service requests. Build and maintain strong, long-term relationships with clients to enhance trust and loyalty. Understand client needs and work with internal teams to deliver customized solutions. Monitor client satisfaction, handle escalations, and ensure service excellence. Conduct regular follow-ups, meetings, and reviews with clients to track service performance. Provide insights and feedback to the business team on customer trends, issues, and potential opportunities. Ensure compliance with company policies, processes, ...

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0.0 - 5.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 in hand Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification :- HSC Pass Location:- Viman Nagar, Pune To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact us:- HR Sachin - 7875062364 Perks and benefits Attractive Incentives and Joining Bonus.

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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* *"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excel...

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0.0 - 1.0 years

1 - 2 Lacs

chennai

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It is an outbound collection process Keep track of assigned accounts to identify outstanding debts plan course of action to recover outstanding payments Shift time: 9.30 am to 6.30 pm Contact Person : Suganthi HR Executive Mobile no:7010328708 Required Candidate profile Position : Telecolllection Executive Qualification : UG Degree Languages : Tamil English Location: Thousand Light, Teynampet, Nungambakkam, Rayapettah, Kodampakkam ,Perungudi 100% Office work Freshers

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0.0 - 3.0 years

1 - 2 Lacs

gurugram

Work from Office

Responsibilities: * Make outbound calls for loan recoveries * Manage collections process from start to finish * Follow up on overdue payments via phone & email * Handle incoming call * Ability to handle escalation case as well

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

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Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Please Call HR Kulsum On 7026022000 / 9964080000 Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experie...

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call Muskan on 9380976296 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Customer & Technical support executive/CSE/for international BPO. salary: 5 to 6 LPA Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call Musk...

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3.0 - 5.0 years

2 - 3 Lacs

vijayawada

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Responsibilities: * Manage debt collection process from start to finish * Oversee loan recoveries through field collections * Ensure timely payments from customers * Collaborate with legal team on disputes resolution

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0.0 - 1.0 years

2 - 2 Lacs

navi mumbai

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Roles and Responsibilities * Conduct telephonic conversations with customers in Bengali, Malayalam, Gujarati, Telugu, Kannada, Punjabi, Oriya, and Assamese languages. * Manage collections process for assigned regions, ensuring timely recovery of outstanding dues. * Identify and resolve customer queries related to renewals, billing, and payment issues. * Maintain accurate records of all interactions with customers using CRM software.

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3.0 - 6.0 years

4 - 6 Lacs

hyderabad

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Min 3yrs experience in OTC - B2B Collections, knowledge of OTC process US Shifts 5 Days Hybrid/WFO it can be anything. Cabs Flexible shifts n offs Virtual Interviews shweta-9999309521 shwetaa.imagintaors@gmail.com

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3.0 - 8.0 years

5 - 6 Lacs

noida, hyderabad

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Min 3yrs experience in OTC - B2B Collections, knowledge of OTC process US Shifts 5 Days Hybrid/WFO it can be anything. Cabs Flexible shifts n offs Virtual Interviews Call Garima-8383973628 Garimaimaginators@gmail.com Required Candidate profile Excellent communication. OTC collections experience is mandate Team Leader Profile

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0.0 - 4.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

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Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: - upto 16k + incentives Required Candidate profile Qualification:- HSC Pass Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) Contact :- HR Gaurav:-7796427055 Perks and benefits Attractive Incentives !

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2.0 - 4.0 years

4 - 6 Lacs

noida, gurugram, delhi / ncr

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Job Description Inbound Voice-Based US Collection Handle customer queries and related services Maintain high standards of communication and professionalism Who Can Apply? Experienced Above 1.5 Year or more than 2 year Excellent English communication is must Any Graduate Prior experience in BPO / Collection Voice Process Immediate joiners preferred Salary Details: Experienced - Upto 5.5 LPA Perks & Benefits : Work from Office Free Both-Side Cab (Pickup & Drop) 5 Days Working (Rotational) Paid Training + Career Growth + Global Exposure

Posted 3 hours ago

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0.0 - 5.0 years

1 - 6 Lacs

bangalore/bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:27k Experienced:38k UK SHIFT,US SHIFT call harshitha@7848820045 call manish@7848820049 call pooja@9886112704 call aditi@7795311459 call mayur@9343402211 call hr anusha@7815982900 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Posted 4 hours ago

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0.0 - 3.0 years

10 - 14 Lacs

kolkata, mumbai, new delhi

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Our client is a fastest growing Fintech start-up We are looking for a Collections Strategist who will drive data-driven collections strategy, Preferred Experience & Skills: Experience in developing bucket allocation models, prioritization frameworks, and customer contact models and strategies, Design and implement best-time-to-contact models to improve engagement and repayment outcomes, Exposure to working closely with collections operations teams to ensure alignment between strategy and on-ground execution, Hands-on expertise in conducting deep-dive analytics to identify portfolio risks, customer behavior patterns, and actionable insights, Atleast 3 years of experience in collections analyt...

Posted 15 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

pimpri-chinchwad, pune

Work from Office

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience, Immediate joiners Good communication skills Hindi & Marathi and Basic English Salary: Fresher- upto 13k + incentives Experience - upto 16k + incentives Required Candidate profile Candidate should be willing to work from office. Job Location: Viman Nagar, Pune To schedule your interview Call or send your CV through WhatsApp HR Anuja- 9822644197

Posted 18 hours ago

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1.0 - 6.0 years

3 - 4 Lacs

noida, gurugram

Work from Office

Hiring for CALL BA Noida/Gurgaon International Voice Process Need Exp in international Voice only 5 days working Both side cab Max in hand upto 36k 4500 night allowance incentives upto 10000 Looking for immediate joiners only DM 7840027963

Posted 19 hours ago

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2.0 - 3.0 years

3 - 3 Lacs

bengaluru

Work from Office

Needs to Manage inhouse tele calling team (25-30 headcount). Interact with High-Risk customers and get the account resolved Needs to Coordinate with Collection Manager or Bucket Manager Make sure to stick with the process. Required Candidate profile 1 to 2years' work experience in the collection process. Experience in Banking / NBFC / Fintech preferred Excellent communication in English & Hindi.( Regional Language)

Posted 20 hours ago

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1.0 - 3.0 years

2 - 5 Lacs

noida

Work from Office

Requirement - US Collection/ US debt Collection Can be Third party / first party/ uk/us collections Min 1Year in US Collection 5 Days working No Cabs Salary -38500k CTC (33700 in hand) +Incentives Location - Noida Share CV 7991129288 Required Candidate profile Excellent communication skills Fluent in English Only experience candidates required from Customer service, sales, Collections. Can be Third party / first party. / uk/us collections

Posted 22 hours ago

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1.0 - 3.0 years

1 - 2 Lacs

pune

Work from Office

Required Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 inhand+Incentive Basic Knowledge of computer Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Perks and benefits Attractive Incentives and Joining Bonus.

Posted 22 hours ago

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3.0 - 7.0 years

4 - 5 Lacs

hyderabad

Work from Office

Hi, We are hiring candidates for US collection process. Minimum 3+ yrs of experience in collection is required. Good communication. US Shift timing 5 days work, 2 days rotational off. Pick up & drop cab will be provided. Immediate joining is required. Pls call Raghu 9176188282 for more info. Thanks, Raghu 9176188282

Posted 22 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram

Work from Office

US Shift (Min.3 months Experience in international voice process) Location: Gurugram / Noida (Candidates willing to relocate may apply) Salary - upto40kctc Both Side Cabs 5days working TO Apply call or whatsaap your cv on - 8700694564 - Siya Verma

Posted 23 hours ago

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1.0 - 3.0 years

2 - 4 Lacs

navi mumbai

Work from Office

Roles and Responsibilities Manage a team responsible for collections from customers over phone calls. Ensure timely recovery of outstanding amounts from delinquent accounts. Develop strategies to improve collection efficiency and reduce write-offs. Maintain accurate records of all interactions with customers and stakeholders. immediate joiners Job location Rabale - Navi Mumbai Please Share resumes to elia.shinde@digitide.com / WhatsApp or call on 7506883894 Contact Person - Elia Shinde - HR

Posted 23 hours ago

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0.0 - 5.0 years

1 - 6 Lacs

bangalore/bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore" WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift. location:manayatha Freshers:26k Experienced:38k UK SHIFT,US SHIFT call kashish@7816842400 call hr anusha@7815982900 call hr ruth@9590520040 call kavya@7849020010 call aditi@7795311459 NOTE:- PLEASE schedule your interviews with the HR's Roles and Responsibilities Desired Candidate Profile Perks and Benefits

Posted 23 hours ago

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Exploring Collections Process Jobs in India

The collections process job market in India is thriving, with a high demand for professionals who can effectively manage debt recovery and collections for various organizations. These roles require individuals with strong communication skills, negotiation abilities, and a keen eye for detail.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for collections process professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹6-8 lakhs per annum.

Career Path

In the collections process field, a typical career path may include roles such as Collections Executive, Collections Specialist, Collections Team Lead, Collections Manager, and Collections Head.

Related Skills

In addition to expertise in collections process, professionals in this field may benefit from skills such as financial analysis, customer relationship management, data analysis, and proficiency in relevant software tools.

Interview Questions

  • What is your experience with debt recovery procedures? (basic)
  • How do you handle difficult conversations with customers who are behind on payments? (medium)
  • Can you explain the importance of compliance in the collections process? (medium)
  • How do you prioritize accounts for collections? (basic)
  • Have you ever implemented strategies to improve collection efficiency? (medium)
  • How do you stay updated on industry regulations related to collections? (basic)
  • Can you walk us through a successful negotiation you had with a customer? (medium)
  • What steps do you take to resolve disputes with customers regarding their outstanding balances? (medium)
  • How do you handle high-pressure situations in a collections environment? (medium)
  • What software tools are you familiar with for managing collections processes? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Have you ever implemented skip tracing techniques to locate customers? (medium)
  • How do you maintain accurate records of collections activities? (basic)
  • Can you share a challenging situation you faced in collections and how you resolved it? (medium)
  • How do you collaborate with other departments, such as legal or finance, in the collections process? (medium)
  • What metrics do you use to measure the success of your collections efforts? (medium)
  • How do you handle accounts that have been referred to a collection agency? (medium)
  • Have you ever dealt with customers who dispute the validity of their debts? How did you handle it? (medium)
  • How do you adapt your collections strategies for different types of customers? (medium)
  • Can you discuss a time when you had to escalate a collections issue to management? (medium)
  • How do you ensure that your collections practices are ethical and compliant with regulations? (medium)
  • What do you think sets you apart from other candidates applying for this collections role? (basic)
  • How do you handle rejection or pushback from customers during the collections process? (medium)
  • Can you walk us through your approach to setting realistic collections targets and goals? (medium)
  • How do you prioritize your workload when managing multiple accounts for collections? (basic)

Closing Remark

As you prepare for collections process job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right mindset and preparation, you can excel in this dynamic and rewarding field. Good luck!

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