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13 Collections Process Jobs

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 6 days ago

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Collection Team Lead with DRA
Teleperformance (TP)

2.0 - 7.0 years

3 - 5 Lacs

Hyderabad, Bengaluru

Work from Office

Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely recovery of loans and credit cards. Develop strategies to reduce shrinkage, attrition, AHT, SLA, KPI & KRA targets. Handle people management tasks such as drafting reports on collections process improvements. Ensure compliance with banking regulations during loan collection processes. Desired Candidate Profile 2-7 years of experience in Debt Recovery Agent (DRA) certification preferred. Strong understanding of Collections Process, Credit Collection, Loan Collection, People Management Skills. Excellent communication skills for effective customer in...

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

0.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent English Fresher and Experience can apply Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 22K CTC Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

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Senior Customer Support Executive
Teleperformance (TP)

2.0 - 7.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Teleperformance is hiring for young talents/ Immediate joining Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in Hindi / Tamil / Malayalam / Kannada. Must have minimum 6 months of experience in Banking / Fintech related BPO. Should have minimum 18 months of experience in BPO as a customer support associate Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 33000 CTC and 27000 Take Home Salary Work Location: Hebbal, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth C - 8072409038

Posted 1 week ago

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3.0 - 8.0 years

2 - 5 Lacs

Gurugram, Bengaluru

Work from Office

Hiring for collection process Min 3 yrs exp Loc Gurgaon/ Bangalore Salary 6.5Lpa 8Lpa For Immediate joiner 5 Days working Rotational shifts UAN Check Virtual interviews Excellent communication only Contact 8920254429 Deepanshi

Posted 1 week ago

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Customer Support Representative
Career Guideline

1.0 - 6.0 years

1 - 3 Lacs

Mumbai, Navi mumbai

Work from Office

Hiring for Multiple BPO Processes Immediate Joiners Only! Were back with exciting *BPO* opportunities for *Voice, Non-Voice* roles! Requirements:* HSC / Graduate Freshers & Experienced both welcome Excellent English communication skills Comfortable with rotational shifts (majority night shifts) Day shift available for limited processes Only for candidates currently staying in Mumbai (No relocation) Job Locations: Thane | Navi Mumbai | Mumbai Salary upto 38k + Performance Incentives Openings for: Travel Process *Voice / Customer Support* Customer Service *Inbound/Outbound Calling (Voice)* Chat / Blended Process *Email & Chat (Non-Voice)* Medical / Healthcare Billing *Back Office / Semi-Voice*...

Posted 1 week ago

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Collections Executive
Sharda Consultancy Services

0.0 years

Delhi, Noida, Gurugram

On-site

Mandatory Hiring Criteria: Minimum 1 year of experience in US Calling Process ONLY No stability issues (frequent job changes will not be considered) Salary up to 40,000 CTC Excellent English communication skills (mandatory) No cabs and no meals provided (candidates must be informed beforehand) Candidates must reside within a maximum 25 km radius of Noida Sector-63 Please note: Do NOT share any profiles that do not fully meet the above criteria. Out-of-scope or out-of-the-box candidates will not be entertained under any circumstances. Each profile must be thoroughly screened and validated before being shared on the group. Our objective is to ensure a high inflow of quality candidates, not vol...

Posted 2 weeks ago

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Hiring For International Us Collections Process In Noida
Smart Vision Consultancy Services

2.0 - 7.0 years

1 - 5 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 CTC + incentives & bonus, no cab, 5 days a week working. Contact HR Mona-8168335948

Posted 2 weeks ago

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Collection Associate
HDB Financial Services

1.0 - 3.0 years

2 - 3 Lacs

Tamil nadu

Work from Office

Roles and Responsibilities Manage loan collection process from start to finish, ensuring timely recovery of outstanding amounts. Identify and prioritize high-risk accounts for immediate attention to minimize write-offs. Develop and maintain relationships with customers to resolve payment issues and negotiate settlements. Analyze account data to identify trends, opportunities for improvement, and areas for cost reduction. Collaborate with internal teams (e.g., sales, marketing) to develop strategies for improving collections performance. Desired Candidate Profile 1-3 years of experience in Loan Collection or related field. Strong understanding of Collections Process, including laws governing ...

Posted 2 weeks ago

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B2B Collections (US)- Gurugram/Bangalore/Noida
Imaginators Try Going Beyond

3.0 - 8.0 years

3 - 7 Lacs

Noida, Gurugram, Bengaluru

Work from Office

Hiring For US B2B Collections-Gurugram/Bangalore/Noida Graduate 3 yrs of exp in Intl Voice-Collection Process/OTC/B2B Salary -6.5 LPA-8LPA 5 Days working 1 side cab/1side shuttle NP-Immediate Joiners to 30 Days Contact-8929448461 (Harjas) Required Candidate profile -Graduate -3yrs exp in International voice-Collection process ( O2C/B2B) -Excellent Communication -NP-Immediate Joiner-30 Days

Posted 2 weeks ago

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B2B Collections (US)- Gurugram/Bangalore
Imaginators Try Going Beyond

3.0 - 8.0 years

3 - 7 Lacs

New delhi, Gurugram, Bengaluru

Work from Office

Hiring For US B2B Collections-Gurugram/Bangalore Graduate 3 yrs of exp in Intl Voice-Collection Process/OTC/B2B Salary -6.5 LPA 5 Days working 1 side cab/1side shuttle NP-Immediate Joiners to 30 Days Contact-9220771924 Akanksha Required Candidate profile -Graduate -3yrs exp in International voice-Collection process ( O2C/B2B) -Excellent Communication -NP-Immediate Joiner-30 Days

Posted 2 weeks ago

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Hiring For Assistant Manager / Manager - O2C Collections
Imaginators Try Going Beyond

5.0 - 10.0 years

5 - 12 Lacs

Kolkata, Hyderabad, Gurugram

Work from Office

hiring for OTC /DSO/B2B Collections Mi. 5+ yr (2 yr as TL / 1 yr as AM on paper) - 8 L Min. 8+ yr (1 yr as Manager on paper) - 12.5 LPA US Shift 1 side Cab 5 days working notice: 0 to 30 days Contact@ 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Team handling experience is required

Posted 3 weeks ago

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Tata Collection - Voice Process || HSC || Upto 20K CTC || @Thane
Teleperformance (TP)

0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: Tata Collection Voice Process Eligibility: HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Salary: 16K In-hand (20K CTC) Shift: 9AM - 9PM (Any 9 hrs) | 1 Rotational Off Required Candidate profile HSC Pass + Min. 6 months BPO exp. (on paper) Basic English comm. required Immediate joiners preferred Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Posted 3 weeks ago

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Exploring Collections Process Jobs in India

The collections process job market in India is thriving, with a high demand for professionals who can effectively manage debt recovery and collections for various organizations. These roles require individuals with strong communication skills, negotiation abilities, and a keen eye for detail.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for collections process professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹6-8 lakhs per annum.

Career Path

In the collections process field, a typical career path may include roles such as Collections Executive, Collections Specialist, Collections Team Lead, Collections Manager, and Collections Head.

Related Skills

In addition to expertise in collections process, professionals in this field may benefit from skills such as financial analysis, customer relationship management, data analysis, and proficiency in relevant software tools.

Interview Questions

  • What is your experience with debt recovery procedures? (basic)
  • How do you handle difficult conversations with customers who are behind on payments? (medium)
  • Can you explain the importance of compliance in the collections process? (medium)
  • How do you prioritize accounts for collections? (basic)
  • Have you ever implemented strategies to improve collection efficiency? (medium)
  • How do you stay updated on industry regulations related to collections? (basic)
  • Can you walk us through a successful negotiation you had with a customer? (medium)
  • What steps do you take to resolve disputes with customers regarding their outstanding balances? (medium)
  • How do you handle high-pressure situations in a collections environment? (medium)
  • What software tools are you familiar with for managing collections processes? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Have you ever implemented skip tracing techniques to locate customers? (medium)
  • How do you maintain accurate records of collections activities? (basic)
  • Can you share a challenging situation you faced in collections and how you resolved it? (medium)
  • How do you collaborate with other departments, such as legal or finance, in the collections process? (medium)
  • What metrics do you use to measure the success of your collections efforts? (medium)
  • How do you handle accounts that have been referred to a collection agency? (medium)
  • Have you ever dealt with customers who dispute the validity of their debts? How did you handle it? (medium)
  • How do you adapt your collections strategies for different types of customers? (medium)
  • Can you discuss a time when you had to escalate a collections issue to management? (medium)
  • How do you ensure that your collections practices are ethical and compliant with regulations? (medium)
  • What do you think sets you apart from other candidates applying for this collections role? (basic)
  • How do you handle rejection or pushback from customers during the collections process? (medium)
  • Can you walk us through your approach to setting realistic collections targets and goals? (medium)
  • How do you prioritize your workload when managing multiple accounts for collections? (basic)

Closing Remark

As you prepare for collections process job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right mindset and preparation, you can excel in this dynamic and rewarding field. Good luck!

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