2522 Collections Process Jobs

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0.0 - 3.0 years

1 - 3 Lacs

pune

Work from Office

Required Fresher/Experience Salary: Rs Upto16,000 + Unlimited Incentive Basic Knowledge of computer Language- Marathi, Hindi, required Average English. 9:30 AM - 6:30 PM Monday to Saturday Required Candidate profile Qualification :- HSC Pass How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Sachin:-7875062364 Perks and benefits Attractive Incentives and Joining Bonus.

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0.0 - 3.0 years

1 - 3 Lacs

pune

Work from Office

Collection Officer Loan- EMI Recovery Voice Process Manage recovery and collection Achieve monthly collection targets Salary:- 12,000 To 16,000 +Unlimited Incentive Required Candidate profile Qualifications:-HSC Pass How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Altaf:-7796427006 Perks and benefits Unlimited Incentives || Career Growth Opportunity

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3.0 - 4.0 years

4 - 6 Lacs

noida, kolkata

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HIRING FOR INTERNATIONAL COLLECTION PROCESS ONLY GRAD NO DOMESTIC EXP CANDIDATES Need Min 3 YEARS EXP Exp in OTC B2B Collections, DSO portfolio handling experience SAL UP TO 6.5 LPA+INCENTIVES+CABS KOLKATTA - UPTO 6L NOIDA - UPTO 6.5L Required Candidate profile CALL VIKAS 8527840989 EMAIL VIKASIMAGINATORS@GMAIL.COM

Posted 4 hours ago

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0.0 - 4.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

PROCESS - LOB- Collection (Outbound Process) -REQUIRED ONLY LINGUISTICS CANDIDATE -Gujarati/Telegu/Kannada -Shift:8.00 am to 8.00 pm (any 9 hr) -Salary: 17,000 in hand -Rotational week off Required Candidate profile Hsc pass To Graduate (Fresher's) Location: Rabale East, Navi Mumbai 400701 Send your updated resume via WhatsApp now! Contact on: HR Sakshi - 8432537262

Posted 6 hours ago

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1.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

The Collection Executive will be responsible for credit control, debt collection, communication with customers, and utilizing analytical skills to manage financial transactions and collections effectively.

Posted 9 hours ago

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2.0 - 7.0 years

2 - 6 Lacs

noida

Work from Office

We Are Hiring Mnc BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 inhand+ incentives & bonus, no cab 5 days a week working. Contact-HR MONA 8168335948

Posted 21 hours ago

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8.0 - 13.0 years

20 - 35 Lacs

noida, gurugram, delhi / ncr

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Manager Operations in International BPO Strong understanding of US collections laws and compliance Valid US Visa is mandatory 5+ years of experience in debt collections Call@9205503253 / 9953262467 or email cv to deepak.sharma@shadowplacements.com Required Candidate profile Collaborate with cross-functional teams to ensure smooth onboarding of new processes Hands-on experience in transition management Experience working with US-based clients in the collections industry

Posted 21 hours ago

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3.0 - 8.0 years

4 - 6 Lacs

hyderabad

Work from Office

Collections-Gurugram Salary : Upto 6.5 LPA Cabs : One Side Location : Gurugram Shifts : US Working Days : 5 Week Off : Sat/Sun Graduation Mandatory For Quick Alignment Attach Your Cv Required Candidate profile Please Note : Any Graduate With Minimum 3 Years of Exp Into Collections Process Can Apply. No Domestic, Backend, Chat Exp Will Entertained

Posted 21 hours ago

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3.0 - 8.0 years

4 - 6 Lacs

noida, new delhi

Work from Office

Collections-Gurugram Salary : Upto 6.5 LPA Cabs : One Side Location : Gurugram Shifts : US Working Days : 5 Week Off : Sat/Sun Graduation Mandatory For Quick Alignment Attach Your Cv Required Candidate profile Please Note : Any Graduate With Minimum 3 Years of Exp Into Collections Process Can Apply. No Domestic, Backend, Chat Exp Will Entertained

Posted 21 hours ago

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1.0 - 6.0 years

5 - 7 Lacs

gurugram

Work from Office

B2C collections-Outbound process-US client Location: Gurgaon Shift: 6:30 pm -6:30 am (any 10 hours) Only B2C Collections exp required. OTC experience is not required. Good communications skills. Call/WhatsApp Ritika 8377901291 Required Candidate profile elow are some key specifications we are looking in B2C collections:- Voice/Collections KPIs in collections voice- RPC(right party contact)/Dollar per hour metric Should have worked on FDCPAs/US laws Perks and benefits Incentive 1 side cab

Posted 22 hours ago

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0.0 - 2.0 years

2 - 2 Lacs

navi mumbai

Remote

Greetings from Sutherland!!! We are hiring candidates for Job Title: O2C Associate / Sr Associate Order to Cash Location: Permanent WFH (System will be provided) Experience: 0 to 3 Years Salary- 18k in hand Additional -upto 2750/- Incentives Join our dynamic Finance & Accounting team and play a key role in the Order-to-Cash (O2C) process, driving accurate billing, collections, and cash applications to support global operations. Key Responsibilities Process customer orders, invoices, and payments in ERP systems Monitor accounts receivable and follow up on collections Perform cash application and resolve billing discrepancies Support credit control and customer account reconciliation Collabora...

Posted 22 hours ago

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0.0 - 4.0 years

1 - 2 Lacs

noida

Work from Office

Responsibilities Negotiate payment plans and repayment schedules with customers Resolve disputes or conflicts related to payments Maintain accurate records of customer interactions and transactions

Posted 1 day ago

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0.0 - 5.0 years

2 - 4 Lacs

gurugram

Work from Office

Interested Candidates can apply : HR Neetu Mehta 7042547373 Responsibilities: Handle inbound and outbound customer calls related to insurance queries. Provide accurate information and resolve customer concerns efficiently. Maintain a high level of customer satisfaction by offering excellent service. Update customer records and process requests in a timely manner. Work closely with internal teams to address escalations.Role & responsibilities Required Skills: Strong verbal and written communication in Hindi and English. Problem-solving skills with a customer-centric approach. Ability to handle high call volume. Basic computer proficiency.

Posted 1 day ago

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0.0 - 5.0 years

4 - 9 Lacs

coimbatore

Remote

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans Maintaining customer payment records Required Candidate profile Good written and verbal communication skills. Familiarity with state debt collection laws. Knowledge of payment plans and accounting procedures. Knowledge of office and accounting software. Perks and benefits Flexible work hours. Paid sick leave. Remote work.

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0.0 - 2.0 years

2 - 4 Lacs

bengaluru

Work from Office

Designation: Collection Executive Salary: 25k to 35K Plus Incentive Language: English & Hindi Fresher / Experience: Exp Min 6 Months Shift: Day Shift/ 6 days working/ 1 day Rotaional off Work Location: Marathahalli contact vamshi: 9606494327

Posted 1 day ago

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2.0 - 7.0 years

6 - 11 Lacs

gurugram

Work from Office

Hiring For International Banking - Customer Service Voice Banking Domain Qualification: Graduate Relevant Banking exp: 1 Year -7 Years Salary 6.50LPA - 11.50 LPA Night Shifts 5 days working Roster Off Both Side cabs Call/WhatsApp Bhavya 9810882557 Required Candidate profile Candidate must have relevant experience into Banking Domain. Must have super excellent communication skills. Must be an immediate joiner. Perks and benefits Incentives Cabs 2500 MIV

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1.0 - 6.0 years

5 - 7 Lacs

gurugram

Work from Office

Hiring For B2C Collections B2C collections-Outbound process-US client Location: Gurgaon Shift: 6:30 pm -6:30 am (any 10 hours) Only B2C Collections exp required. Salary upto 7.50 LPA 1 side Cab OTC Exp Not Required Call/WhatsApp Anjali 9354911705 Required Candidate profile Super excellent communication skills Req. Must have exp into B2C Collections KPIs in collections voice- RPC(right party contact)/Dollar per hour metric B2C KPIs Should have worked on FDCPAs/US laws Perks and benefits Huge Incentives

Posted 1 day ago

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1.0 - 2.0 years

0 - 2 Lacs

mumbai suburban

Work from Office

collection or recovery agents

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0.0 - 2.0 years

1 - 3 Lacs

thane, navi mumbai, dombivli

Work from Office

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). Currently we are also hiring for Day shift. This is a customer support role involving voice communication with international clients. Key Responsibilities: -Provide high-quality voice-based support to international customers. -Handle queries via phone, email, and chat in a timely and professional manner. -Troubleshoot and resolve customer issues effectively. -Maintain customer satisfaction and adhere to quality and performance standards. -Work in 24x7 rotational shifts, including night shifts. Candidate Profile: -Excellent English communication skills (both verbal ...

Posted 1 day ago

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1.0 - 3.0 years

5 - 7 Lacs

mysuru, bengaluru

Work from Office

Hiring for Customer Support Role Process Type-Voice Required Exp-Minimum 1 Year in International Voice Support Graduates Only CTC-Upto 7lpa+ Variables Location-Bangalore, Mysore Immediate Joiners Only 24*7 US Shifts 2 Way Cab Contact 8769866443 Neha

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1.0 - 5.0 years

1 - 3 Lacs

navi mumbai

Work from Office

Roles and Responsibilities Manage inbound calls from customers to collect loan payments. Process customer queries related to loan accounts and resolve issues promptly. Identify potential delinquent cases and escalate them to senior team members for further action. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by management for call volume, resolution rate, and quality metrics. Desired Candidate Profile 1-5 years of experience in banking collection, loan collection, payment collection, or tele collection ( Dra certified compulsory). Strong understanding of collections process knowledge is essential. Excellent communication skill...

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3.0 - 8.0 years

4 - 8 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Collections-Gurugram Salary : Upto 8 LPA Cabs : Both Side Location : Gurugram Shifts : US Working Days : 5 Week Off : Sat/Sun Graduation Mandatory For Quick Alignment Attach Your Cv Required Candidate profile Please Note : Any Graduate With Minimum 3 Years of Exp Into Collections Process Can Apply. No Domestic, Backend, Chat Exp Will Entertained

Posted 1 day ago

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0.0 years

2 - 2 Lacs

gurugram

Work from Office

Greetings from Trigent Software !! Hiring freshers for O2C executive **Only candidates who has completed Bcom, BBA can apply** Role: Accounting O2C Executive Mode of Work: Work from Office Location: Gurgaon & Noida Working Days: 5 days Shift: US Rotational shift Qualification: Graduation Salary: From 2.40 LPA Responsibility: Manage end-to-end process of customer credits, sales orders, cash application. Provide all cash receipt resolution on timely basis. Ensure smooth month end activities for AR. Resource must be flexible with shift, sound with accounting knowledge with excellent communication skills, well versed with MS-office Need candidate with basic accounting knowledge with excellent wr...

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1.0 - 6.0 years

3 - 8 Lacs

noida, gurugram

Work from Office

Contact Centre Specialist role Hybrid Locations Noida Sec 144, Uttar Pradesh, India Interview Location - Gurgaon The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment. We are looking for motivated ...

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0.0 - 2.0 years

1 - 3 Lacs

pune

Work from Office

Process:-Calling Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 +Unlimited Incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Shital:-9822963480

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Exploring Collections Process Jobs in India

The collections process job market in India is thriving, with a high demand for professionals who can effectively manage debt recovery and collections for various organizations. These roles require individuals with strong communication skills, negotiation abilities, and a keen eye for detail.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Chennai
  5. Hyderabad

Average Salary Range

The average salary range for collections process professionals in India varies based on experience and location. Entry-level positions typically start at ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹6-8 lakhs per annum.

Career Path

In the collections process field, a typical career path may include roles such as Collections Executive, Collections Specialist, Collections Team Lead, Collections Manager, and Collections Head.

Related Skills

In addition to expertise in collections process, professionals in this field may benefit from skills such as financial analysis, customer relationship management, data analysis, and proficiency in relevant software tools.

Interview Questions

  • What is your experience with debt recovery procedures? (basic)
  • How do you handle difficult conversations with customers who are behind on payments? (medium)
  • Can you explain the importance of compliance in the collections process? (medium)
  • How do you prioritize accounts for collections? (basic)
  • Have you ever implemented strategies to improve collection efficiency? (medium)
  • How do you stay updated on industry regulations related to collections? (basic)
  • Can you walk us through a successful negotiation you had with a customer? (medium)
  • What steps do you take to resolve disputes with customers regarding their outstanding balances? (medium)
  • How do you handle high-pressure situations in a collections environment? (medium)
  • What software tools are you familiar with for managing collections processes? (basic)
  • How do you ensure confidentiality when handling sensitive customer information? (basic)
  • Have you ever implemented skip tracing techniques to locate customers? (medium)
  • How do you maintain accurate records of collections activities? (basic)
  • Can you share a challenging situation you faced in collections and how you resolved it? (medium)
  • How do you collaborate with other departments, such as legal or finance, in the collections process? (medium)
  • What metrics do you use to measure the success of your collections efforts? (medium)
  • How do you handle accounts that have been referred to a collection agency? (medium)
  • Have you ever dealt with customers who dispute the validity of their debts? How did you handle it? (medium)
  • How do you adapt your collections strategies for different types of customers? (medium)
  • Can you discuss a time when you had to escalate a collections issue to management? (medium)
  • How do you ensure that your collections practices are ethical and compliant with regulations? (medium)
  • What do you think sets you apart from other candidates applying for this collections role? (basic)
  • How do you handle rejection or pushback from customers during the collections process? (medium)
  • Can you walk us through your approach to setting realistic collections targets and goals? (medium)
  • How do you prioritize your workload when managing multiple accounts for collections? (basic)

Closing Remark

As you prepare for collections process job opportunities in India, remember to showcase your skills and experience confidently during interviews. With the right mindset and preparation, you can excel in this dynamic and rewarding field. Good luck!

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