1099 Collections Process Jobs

Dear Candidate, Urgent hiring for international collection process Interested candidate can share cv on aptechhrservices@gmail.com whatsup -8130535028,9971350129 Urgent hiring for international collection process. We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Requirements and skills Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques (e.g. skip tracing) Working knowledge of MS Office and databases Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills international process US SHIFT Night shift Salary 50 k - 70 k according to last salary. hike on last salary 5 days working job location Noida interview telephonic Interested candidate can share cv on aptechhrservices@gmail.com whatsup -8130535028,9971350129

Position : Field Collection Executive Location : Bangalore Company : KreditBee Job Description We are looking for experienced Field Collection Executives to manage and execute on-ground loan collection activities. The ideal candidate will have prior experience in financial collections, excellent communication skills, and the ability to handle field operations efficiently. Key Responsibilities Conduct field visits to follow up on loan repayments from customers Ensure timely recovery and maintain collection efficiency as per targets Maintain accurate records of customer interactions and payment updates Coordinate with internal teams for updates and reporting Handle customer queries and disputes professionally Requirements Minimum 1 year of experience in loan/EMI collections (experience in Banks/NBFCs preferred) Minimum educational qualification: Graduate. Strong interpersonal and negotiation skill About KreditBee KreditBee is Indias largest fintech lending platform with a current monthly disbursement of over 2,200 Crores. With over 70 million downloads on the Google Play Store and more than 85 lakh unique loan customers, KreditBee offers a wide array of digital financial services including Personal Loans, Business Loans, Loan Against Property (LAP), DigiGold investment, Insurance, Credit Score Report, and an Expense Tracker. The group entity has an in-house RBI-registered NBFC and is currently Series-D funded by marquee investors such as Premji Invest, Advent International, Motilal Oswal Private Equity, MUFG , and TPG-backed NewQuest . Interested candidates can share their updated resume to hasrat.anjum@krazybee.com

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team . As a Customer Support Executive , you will handle inbound and outbound calls from international customers, resolving their queries and ensuring excellent customer experience. Responsibilities: Handle customer queries and complaints via voice calls (inbound/outbound). Provide timely and accurate responses and solutions to customer issues. Record details of customer interactions in the CRM system. Achieve daily and monthly call targets and service level agreements (SLAs). Collaborate with team leaders and supervisors for continuous improvement.

Location: Ahmedabad Department: Finance & Accounts Type: Work from Office About Smytten Smytten is Indias largest tech-enabled product trial platform, redefining how brands connect with millions of consumers across beauty, grooming, health & wellness, food & beverages, and more. We are a data-driven, experience-first company and thrive on innovation, speed, and scale. Role Overview Were looking for a detail-oriented and proactive Accounts Receivables Executive to manage the companys incoming payments, ensure accurate recording of all transactions, and support cross-functional teams with financial insights. This role is crucial in maintaining a healthy cash flow and ensuring a seamless financial experience for our brand partners. Key Responsibilities Monitor and manage accounts receivables for B2B partnerships and brand campaigns Raise timely and accurate invoices based on campaign deliverables and commercial agreements Follow up on outstanding payments, maintain aging reports, and ensure collections are made within agreed timelines Reconcile receivables data with internal campaign records and brand confirmations Collaborate with internal teams (Brand Partnerships, Campaign Management, Operations) to resolve discrepancies Maintain clear and updated records of collections, adjustments, credit notes, and payment statuses Prepare periodic MIS reports, AR summaries, and collection forecasts for internal review Support audits and assist in statutory compliance related to receivables Identify and highlight potential bad debts or credit risks What Were Looking For Bachelors degree in Accounting, Finance, or a related field 13 years of experience in Accounts Receivables or Finance Operations (E-commerce/FMCG experience is a plus) Strong understanding of invoicing, GST implications, and collections process Proficiency in Excel and accounting software (e.g., Tally, Zoho Books, QuickBooks, or ERP systems) Good communication and coordination skills for dealing with both internal stakeholders and external brand partners Detail-oriented, analytical, and proactive in resolving payment issues Ability to work in a fast-paced, startup environment Why Join Us Be a part of a high-growth, dynamic work culture that values innovation Work closely with leading consumer brands across diverse categories Enjoy a collaborative and inclusive workplace that supports professional growth Skills: accounts receivables,teams,finance,quickbooks,analytical skills,data,zoho books,collections process,accounting,gst implications,tally,payments,accounting software,excel,erp systems,invoicing,coordination,communication Show more Show less

Where Data Does More. Join the Snowflake team. As a Manager of Credit and Collection, you will lead our credit and collections function. This individual will oversee the timely collection of outstanding accounts, minimize bad debt, and optimize cash flow. This role will be instrumental in driving process improvements, collaborating with cross-functional teams, and managing a team of credit and collections specialists. You ll be tasked with resolving customer escalations and ensuring that collection processes scale effectively as we continue to grow. As a key contributor in a high-growth company, the ideal candidate is highly organized, self-motivated, and adaptable to change. You will help strengthen our collection process, support the companys long-term growth, and ensure we maintain strong, positive relationships with our customers. What Youll Do: Lead the collections process to ensure timely collection of outstanding invoices Work closely with internal sales, legal, and customer service teams to resolve disputes and enhance the customer experience. Analyze aging reports, identify overdue accounts, and prioritize collections efforts to ensure prompt resolution. Identify trends in customer payment behavior and recommend strategies for process improvements to streamline collections. Manage the performance, growth, and development of the credit and collections team. Conduct regular performance reviews and coach team members to foster a high-performance environment. Serve as the escalation point for both customer and internal team issues, ensuring resolutions are timely and effective. Partner with internal teams to enhance and optimize collection tools, systems, and processes. Build and maintain strong relationships with customers, serving as a trusted partner while ensuring adherence to company policies. Own and optimize the full order-to-cash cycle, ensuring effective and smooth interactions across all relevant teams. What youll need: 3+ years in a leadership or management capacity, with a proven ability to nurture team development and drive performance in a high-paced environment. 10+ years of experience in credit and collections, finance operations, or a related field. Familiarity with credit management tools such as Dun and Bradstreet, and advanced knowledge of order-to-cash business processes. Excellent verbal and written communication skills, with the ability to effectively interact with both internal stakeholders and customers. A strong customer service mindset while maintaining a keen focus on adhering to company policies and procedures. Ability to navigate and thrive in a dynamic, fast-paced environment while balancing priorities and responding to change. Proven ability to work effectively with global teams and manage relationships across different functions. A degree in Accounting, Business, Finance, or a related field is preferred. Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com "

Job description **"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Naim 7406686000 Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) For More Details Naim 7406686000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Neha 7975182408 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Neha 7975182408 or 9964080000 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2020 to 2024 Telugu for Hyderabad Kannada for Bengaluru interested candidates send resumes to this number HR Simran- 6303419205 Perks and benefits ESI, PF and incentive available

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Kannada, Hindi Malayalam, kannada immediate joiners preferable interested candidates send resumes to this number HR Akhila- 8688355270 Perks and benefits ESI, PF and incentive available

Hiring tele collection , customer support. Handle outbound customer calls in professional manner &Interact with customers over a call. Engaging with potential and existing customers via phone. Required Candidate profile Qualification: Any Degree (2022,2023,2024&2025) Freshers (No Backlogs) Male & Female Language Required - (Kannada) with Common English Contact HR Chaitanya:8019247847 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Job description **"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: Location: AMR Tech Park, Honasandra Working Days: 5 Days a Week Week Off: Saturday & Sunday Fixed Off Shift: Rotational Shifts Transport: 2-Way Cab Provided (within specified radius) Eligibility: Freshers & Experienced Candidates Welcome Salary Details: Freshers: 21,000 (Take Home) Experienced: Up to 28,000 (Take Home) Interview Rounds: HR Assessment VNA (Voice & Accent) Operations Round (Scheduled by the Ops Team) Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Job description **"Find Your Perfect Call Center Role with JobShop Bangalore’s Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As India’s largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industry’s top companies. Why wait? Apply now and join the best in BPO! Job Details: Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Call HR Shefali-7975181576 or 9964080000 or visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

It is an Outbound process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Telugu, Tamil, Kannada Hindi Malayalam, kannada immediate joiners preferable interested candidates send resumes to this number HR Sadhana- 6379312487 Perks and benefits ESI, PF and incentive available

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: International BPO | Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria: Qualification: Graduation completed Communication: Excellent English communication skills Shifts: Rotational (Day/Night) Salary Package: 27,000 to 50,000 CTC (based on experience & skillset) Why Join Us? Work with top international BPO clients Excellent growth opportunities Professional work environment Attractive compensation with incentives For More Details Please Call HR Medwin-6360064569 / 9964080000 Or You Can also visit jobshop.ai to explore other open positions with us Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 16k in hand + incentives. Required Candidate profile HSC is mandate Job location:- Near By Navale Bridge, Pune. Rounds of interview : HR, Ops. To schedule your interview Call or send your CV through WhatsApp HR Swapnali :- 9822946582 Perks and benefits Career Growth With Good Incentives.

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact HR MONA-8168335948

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Sobia 6362039269 or 9964080000 Responsibilities To process all the candidates going through the recruitment process by sending, checking and helping candidates to complete documentation. (Working rights, police check, medicals, modules, registration, bank, tax, super details, reference checks) Contacting and calling candidates to confirm candidates for role once all documentation has been completed HR Compliance: Stay up to date and ensure 100% compliance with local labour laws and regulations, providing guidance when necessary. Employee Records: Oversee the maintenance and accuracy of employee records, ensuring data privacy and compliance with applicable laws. JOB REQUIREMENTS- 1) Strong attention to detail. 2) Strong admin and compliance management skills 3) Excellent communication skills. 4) Ability to effectively communicate with candidates via phone when confirming candidates for roles 5) Problem solving attitude 6) Raise issues, concerns, errors to the team leader immediately. 7) Able to multitask and have excellent time management 8) Able to work in a fast-paced environment 9) Able to work on repetitive tasks 10) Excellent Excel skills For More Details Call HR Sobia 6362039269 or 9964080000

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with collections experience can apply Salary up to - Rs.50000 + incentives & bonus, no cab, 5 days a week working. call MONA-8168335948

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Minimum 1 year Experienced. Typical Customer Support/ Customer Service executive. Must know to speak, Read and write English/ ( Hindi, Tamil) Graduation Mandatory with a provisional or degree certificate. Looking for immediate joiners. Job Details: Hiring: Hindi, Tamil and English. Work Mode: Work from Office Shift Timing: Day Rotational shifts between 8:00 AM - 12:00 AM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: English,Hindi,Tamil. WORK LOCATION - Ambit It Park, Ambattur, Chennai - 600058. Interested candidates can walkin directly to Ambit IT Park, Ambattur. Contact : Priya HR(8870193504)

We Are Hiring Be the First to Rise! | First Batch Open International Collection (Voice Process) Noida Job Role: International Collection (Voice US Process) Location: iQor India Services Embassy Galaxy, Tower C, Ground Floor, Noida Sector 62, Uttar Pradesh ( Nearest Metro Station: Noida Electronic City Blue Line ) Job Highlights: Working Days: 5 Days/Week Shift: Rotational Shifts + Rotational Offs Experience Required: Minimum 1 Year in International Collection voice Requirement: Excellent English Communication Transport: One-side cab for both male and female employees Salary & Benefits: 25,000 40,000 in hand Performance-Based Incentives Additional Perks & Growth Opportunities Walk-in Interview Timing: 4:00 PM 7:00 PM (Monday to Friday) Contact to Apply: HR. Usha Mishra Call/WhatsApp: +91 8527216127

Job Title: Debt Resolution Specialist (Tele calling / Field Executives) Location : Chennai Work Hours: 9:30 AM - 6:30 PM, Monday to Saturday Languages Required: Any one regional language: Hindi / Kannada / Telugu / Tamil/ Malayalam Job Description: We are looking for a Debt Resolution Specialist with excellent communication and negotiation skills to join our tele calling team. The ideal candidate will assist customers in resolving overdue payments while maintaining a professional and empathetic approach. Key Responsibilities: Make outbound calls to customers regarding overdue loans or credit card payments. Explain repayment terms and offer appropriate solutions based on customer profiles. Update the CRM with customer interactions and follow-up actions. Handle objections or complaints with a problem-solving mindset. Maintain daily call logs and meet targets set by the team lead. Ensure compliance with company policies and regulatory requirements. Requirements: 02 years of experience in tele calling, collections, customer service, or sales preferred. Good command of one regional language (Hindi / Kannada / Telugu / Tamil). Strong listening, communication, and negotiation skills. Basic computer knowledge (MS Office, CRM tools). Ability to work under pressure and meet targets. Positive attitude and team player. What We Offer: Competitive salary with performance-based incentives On-the-job training and support A positive and inclusive work environment Growth opportunities within the organization

Hello Everyone !!! My name is Ishaz, HR Recruiter @ Wroots Global. we'd like to invite you to apply for any of our Customer Service positions and Inside Sales Role avail this opportunity to make your career in reputed company. Hiring for Both International & Domestic BPO. We are looking For Fresher & Experienced Candidates. Cab is provided both ways. 5 Days working. Any 2 days off Salary 2.5 to 5 Lacs Candidates should be fluent in English & Hindi. Interested Candidates Contact Ishaz 9036455352 We also have openings with other MNC clients companies. - Fresher's - 12th Pass with min 6 months experience In International Voice - 5 days working 2 days off. - Salary Up to 5L Contact : Ishaz: 9036455352 EMAIL: shaffi.khan@wrootsglobal.in

About The Role : Job TitleAsset Services (Corporate Actions & Dividends), Associate LocationPune, India Role Description The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease. The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. The AssociateAsset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines. Identify opportunities to enhance efficiency through automation and digital transformation Work closely with technology teams to design, test and implement automation tools and workflow enhancements Lead initiatives to reduce manual processing and improve straight through processing Collaborate with IT and business stake holders to define system requirements and functionalities Conduct user acceptance testing create test cases and ensure smooth system roll outs Provide training and support to team on new system features and enhancements What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Staff Management Effective Manage a team Staff development through strong engagement and Training Need Analysis Staff performance appraisals on regular basis Engage staff in Asset Services/org Initiatives. Facilitate change initiatives within the team. Ensure planned mobility is provided to staff. Manage attrition as per org standards. Responsible for conducting weekly staff meetings and monthly one on one session with the team. Ensure team morale and motivation is high through team building and regular interaction. Responsible for recruitment & Process transitions from onshore locations Process Management Building a strong mechanism to take care of volume peaks during peak season Identifying operational risks proactively and mitigating appropriately. Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action Serve as Internal/external escalation point Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Acting as a central point of contact for all the process related issues / improvements etc. Building a strong mechanism to take care of volume peaks during peak season Building and refining process metrics (benchmarks) by involving team and onsite management Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Your skills and experience 5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to identify and develop strong working relationship with internal as well as external client groups Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Good People Management Skills Eye for Details Experience of client facing roles (internal & external) Graduate in Commerce/ Finance (Preference Post Graduate/ MBA) Proficient in Microsoft Office applications. Ready to travel as and when required Be willing to work in shifts. Understanding on system automation UAT testing for automation and be part of digital transformation How well support you

About The Role : Job Title Asset Services (Corporate Actions & Income), NCT LocationJaipur, India Role Description The process involves input, investigation, and correction where we have discrepancies related to accrual processing, Record Date balancing and Payments processing to institutional counterparties on traded stock positions, stock lending positions, and client positions over the EX and record date for Voluntary & Mandatory Corporate Actions. What well offer you 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaising between DBOI & onshore / nearshore partners The candidate should also be able to handle huge volumes and escalate issues at the right time to the Team Manager / Onshore Clients Process day to day activities within set benchmarks with minimal error. Activities may include Reconciliation of trade positions / books for entitlements Booking of new positions in various DB systems Chasing counterparties on claims & initiating payments Post pay date reconciliation & File Closure Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks. Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks. Work allocation to PEs, received through system queues & E-mail requests Candidate needs to ensure that the relevant controls are executed & be responsible for 4 eyes. Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation. To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence. Leave Management for entire Team Candidate will be required to train this function to other acceptable candidates, so must possess training skills. Primary Working Relationships Internal clients, Event Management, Client Services Group Brokers/Clients and Custodians contact via Phone and or Email Other internal teams onshore, near shore & offshore Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune Your skills and experience 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 3 - 4 years of experience in Voluntary Instructions - Corporate Actions Strong Corporate Actions knowledge Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication Proficient in Microsoft Office applications Be willing to work in relevant geography business hours Ready to travel as and when required Be willing to work in shifts How well support you

About The Role : Job Title Asset Services (Corporate Actions & Dividends), Associate LocationPune, India Role Description The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease. The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. The AssociateAsset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines. Identify opportunities to enhance efficiency through automation and digital transformation Work closely with technology teams to design, test and implement automation tools and workflow enhancements Lead initiatives to reduce manual processing and improve straight through processing Collaborate with IT and business stake holders to define system requirements and functionalities Conduct user acceptance testing create test cases and ensure smooth system roll outs Provide training and support to team on new system features and enhancements What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Staff Management Effective Manage a team Staff development through strong engagement and Training Need Analysis Staff performance appraisals on regular basis Engage staff in Asset Services/org Initiatives. Facilitate change initiatives within the team. Ensure planned mobility is provided to staff. Manage attrition as per org standards. Responsible for conducting weekly staff meetings and monthly one on one session with the team. Ensure team morale and motivation is high through team building and regular interaction. Responsible for recruitment & Process transitions from onshore locations Process Management Building a strong mechanism to take care of volume peaks during peak season Identifying operational risks proactively and mitigating appropriately. Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action Serve as Internal/external escalation point Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Acting as a central point of contact for all the process related issues / improvements etc. Building a strong mechanism to take care of volume peaks during peak season Building and refining process metrics (benchmarks) by involving team and onsite management Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Your skills and experience 5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to identify and develop strong working relationship with internal as well as external client groups Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Good People Management Skills Eye for Details Experience of client facing roles (internal & external) Graduate in Commerce/ Finance (Preference Post Graduate/ MBA) Proficient in Microsoft Office applications. Ready to travel as and when required Be willing to work in shifts. Understanding on system automation UAT testing for automation and be part of digital transformation How well support you