State Collection Manager - Personal Loans

Mahindra Finance

7 - 10 years

10 - 12 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

collection management collections process loan recovery npa management team handling debt collection team leadership debt recovery recovery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Contact individuals and businesses with overdue payments, negotiate repayment plans, and recover outstanding debts while adhering to legal and company policies.
Responsible For Field Collections Of Personal loan Hard Bucket Customers.
Visit Customer Residence/ Workplace to Remind and recover overdue EMI Payments.
Negotiate and Convince Customers For Payment Commitment and ensure timely follow UP.
Handle Customer Dispute or Queries Professionally And respectfully
Ensure Compliance With RBI And Company Collection Guidelines (NO Harsh Language / No Force).
Responsible for Field Collection.

Preferred candidate profile :

Any Graduate.
Minimum 07 to 10 Year Experience in Personal loan collections or related filed.
Strong knowledge of collections processes and procedures.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills.
Experience in managing and leading a team is essential.

If anyone Interested Kindly share your updated resume to this Contact No : 8883812281 (Mr. Nishanth Oliver - State Head | Human Resource) Mail Id : NISHANTH.OLIVER@mahindrafinance.com

First Preference to Immediate Joiners.

Thanks & Regards :

Nishanth Oliver HR

Mahindra Finance Ltd.

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