846 Debt Recovery Jobs

Position : Field Collection Executive Location : Bangalore Company : KreditBee Job Description We are looking for experienced Field Collection Executives to manage and execute on-ground loan collection activities. The ideal candidate will have prior experience in financial collections, excellent communication skills, and the ability to handle field operations efficiently. Key Responsibilities Conduct field visits to follow up on loan repayments from customers Ensure timely recovery and maintain collection efficiency as per targets Maintain accurate records of customer interactions and payment updates Coordinate with internal teams for updates and reporting Handle customer queries and disputes professionally Requirements Minimum 1 year of experience in loan/EMI collections (experience in Banks/NBFCs preferred) Minimum educational qualification: Graduate. Strong interpersonal and negotiation skill About KreditBee KreditBee is Indias largest fintech lending platform with a current monthly disbursement of over 2,200 Crores. With over 70 million downloads on the Google Play Store and more than 85 lakh unique loan customers, KreditBee offers a wide array of digital financial services including Personal Loans, Business Loans, Loan Against Property (LAP), DigiGold investment, Insurance, Credit Score Report, and an Expense Tracker. The group entity has an in-house RBI-registered NBFC and is currently Series-D funded by marquee investors such as Premji Invest, Advent International, Motilal Oswal Private Equity, MUFG , and TPG-backed NewQuest . Interested candidates can share their updated resume to hasrat.anjum@krazybee.com

Role Requirements: To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Control bucket flow cases and focus on non-starters. Ensuring documented feedback. Ensuring legal guidelines and audit queries are complied with Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / DMAs, & monitoring performance against set parameters and Weekly review with the collection executives. Ensuring background and reference check of agencies / CE being appointed. Constant evaluation of CE. Identify and manage training needs for the CEs. Support collection officers in legal / police issues. Customer visit. People Management and leadership skills Demonstrated success & achievement orientation, Negotiation Skills Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front Excellent relationship skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance Exceptionally high motivational levels and needs to be a self-starter Working knowledge of computers.

Role Requirements: To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Control bucket flow cases and focus on non-starters. Ensuring documented feedback. Ensuring legal guidelines and audit queries are complied with Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / DMAs, & monitoring performance against set parameters and Weekly review with the collection executives. Ensuring background and reference check of agencies / CE being appointed. Constant evaluation of CE. Identify and manage training needs for the CEs. Support collection officers in legal / police issues. Customer visit. People Management and leadership skills Demonstrated success & achievement orientation, Negotiation Skills Strong bias for action & driving results in a high-performance environment. Demonstrated ability to lead from the front Excellent relationship skills Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance Exceptionally high motivational levels and needs to be a self-starter Working knowledge of computers.

We are seeking an experienced Team Leader Collections to manage our collections team in India. The ideal candidate will have a proven track record in collections management, strong leadership abilities, and the capacity to drive results through effective team collaboration. Responsibilities Lead and manage the collections team to achieve monthly targets. Develop and implement collection strategies to reduce delinquency rates. Monitor team performance and provide coaching and training to team members. Ensure compliance with company policies and legal regulations regarding collections. Analyze collection reports and metrics to identify trends and areas for improvement. Collaborate with other departments to enhance the collection process and customer experience. Handle escalated customer inquiries and disputes regarding collections. Skills and Qualifications 8-12 years of experience in collections or related field. Strong leadership and team management skills. Excellent communication and negotiation skills. Proficient in data analysis and reporting tools. Knowledge of collection processes and legal regulations. Ability to work under pressure and meet tight deadlines. Proficient in Microsoft Office Suite and CRM software.

Walk-In Interviews: Collections Calling Specialists Join DPDZero's fintech team! Location: Address: WH5X+CQ3, Sarakki Industrial Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078 When: TuesdayThursday, 10:30am4:30pm Only experienced candidates with minimum 6 months in collections calling Graduation preferred, but not mandatory Strong communication and negotiation skills required Bring your resume & valid ID. No appointment needed! dpdzero.keka.com Financial Advisor (Collection Debt Recovery) ???? About Us DPDzero Fintech startup focused on expanding formal credit access to the next billion Indians Uses machine learning , compliance, and a customer-first approach Driven by data, experimentation, and value creation for lenders On a mission to revolutionize financial services and empower individuals ????????? Our Customers We work with leading and emerging lenders across India, including: Cashe, Ring, Axio, Jai-Kissan, Liquiloans Snapmint, Kanakadurga Finance, Padmasai Finance, and many more ???? Our Approach We manage collections portfolios for lenders, allowing them to focus on customer acquisition Use tech-driven recovery systems powered by ML algorithms Ensure high recovery rates and efficient portfolio management ???? Job Description Collections Executive Responsibilities: ???? Telecalling: Make outbound calls to customers with overdue payments ???? Customer Interaction: Professionally handle negotiations and repayment discussions ? Payment Follow-Up: Ensure timely payments and maintain accurate tracking ???? Meet Targets: Achieve collection goals as set by the team lead/manager ???? Resolve Queries: Handle customer concerns and payment-related issues ???? Compliance: Follow ethical/legal guidelines and internal policies ???? Data Management: Maintain and update customer records in the system ???? Reporting: Share updates with the team lead/manager ???? Team Collaboration: Work with internal teams to improve collection strategies ? Quality Assurance: Ensure data accuracy and process compliance ???? Requirements: Minimum 6 months of experience in a similar role Must be multilingual (English + any regional language) Strong communication and negotiation skills Target-driven , focused, and result-oriented Customer-centric with a high degree of empathy Basic computer proficiency Graduation or equivalent qualification ???? What We Offer ???? Talented, Agile Team: Work with ambitious and driven fintech professionals ???? Compensation & Benefits: Competitive salary and insurance benefits ???? Career Growth: Learn and grow in a high-impact, fast-paced startup environment Join us at DPDzero and help us transform the lending industry. Be the voice that drives financial discipline and empowers millions. ???? Apply Now!

As a Mid-Level Debt Collections Manager at VCATCH, a premier BPO firm headquartered in Bangalore, you will play a crucial role in managing debt collection operations across various major cities, including Delhi, Cochin, Kolkata, Ahmedabad, Hyderabad, Mumbai, and Bangalore. With 4 to 6 years of relevant experience, you will be tasked with overseeing the debt collection team, ensuring optimal recovery rates, and maintaining effective agency relationships. Your key responsibilities will include developing and implementing strategies to enhance collection rates, analyzing data using Microsoft Excel for tracking and reporting purposes, handling escalated collection cases, and fostering positive relationships with debt collection agencies. Strong communication and negotiation skills will be essential in effectively communicating with clients, resolving issues promptly, and maximizing debt recovery while maintaining customer relationships. Your expertise in Agency Relationship Management, Debt Recovery, Microsoft Excel, and Debt Collection processes will be critical in ensuring the success of debt recovery operations. By maintaining compliance with legal and regulatory standards, you will contribute to the overall efficiency and effectiveness of debt collection activities at VCATCH. Join VCATCH today and be part of a dedicated team committed to providing exceptional customer experiences across various industries such as Ed-tech, E-commerce, FMCG, and real estate. Maximize ROI with our cost-effective call center services and contribute to our Six-Sigma standards of excellence. Visit our website at vcatch.in for more information.,

We are Hiring for Leading Finance Company Profile - Zonal Collection Manager Products - Vehicle loan Collection CTC - 50-50 LPA Age - Upto 48 Years Location - Inodre /Ahmedabad /Pune Interested Candidate can share their CVs on pooja.thakur@skillventory.com or feel free to Connect with me on 8871809111 References are Appreciable Roles and Responsibilities Manage a team responsible for collection of Vehicle loan assets across Gujarat, Madhya Pradesh, And Maharashtra regions. Oversee daily operations to achieve targets set by the organization. Develop strategies to improve recovery rates and reduce delinquency levels. Ensure compliance with regulatory requirements and internal policies. Analyze market trends and competitor activity to optimize collection processes. Desired Candidate Profile 13-23 years of experience in collections management or related field (preferably from banking industry). Strong knowledge of vehicle loan products and their recovery procedures. Proven track record of achieving high levels of customer satisfaction while meeting business objectives.

Plan and execute daily field visits to follow up with delinquent customers. Visit & Negotiate on high poss cases, settlements, Track PTP, Prepare DPR, FOS allocation visit Planning & tracking. Coordinate with the TC & FOS for escalated recovery

Plan and execute daily field visits to follow up with delinquent customers Negotiate payment commitments, settlements, and track promises to pay DPR of Target, visits, and collections. Coordinate with the TC & FOS for escalated recovery

Responsibilities: * Conduct field investigations for debt recovery * Maintain confidentiality at all times * G o to customer home for verification * Collect payments via bike in assigned area

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while efficiently managing debt situations. Major deliverables include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and addressing non-starters. Providing excellent customer service related to collection issues, processing customer refunds, managing account adjustments, writing off small balances, conducting customer reconciliations, and processing credit memos when necessary are also key responsibilities. Ensuring that customer files are updated with communication details, tracing defaulters and assets in coordination with the agency's tracing team, and suggesting remedial actions are part of the role. Identifying defaulting accounts, investigating reasons for default, and maintaining positive customer relationships are crucial tasks. Collaborating with sales and senior management to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support when required are essential duties. Upholding compliance with all Audit/regulatory bodies, as well as company policies and procedures, is a key aspect of the job. The ideal candidate for this role should have a graduate degree with a strong understanding of debt collection processes and customer relationship management.,

Role : Tele-collection Officer Eligibility Criteria: Qualification: Any UG Experience: Minimum 6 months in Tele Calling. Collections tele-calling would be given higher preference. Good Communication / Negotiation Skills Proficiency in Regional Languages Telugu or Kannada Working knowledge of computers and MS- Office. Job Description: Tele calling the delinquent customers or as per Strategies outlined. Consistently achieving set targets Achieving productivity metrics as per set benchmarks Abiding by the Code of Conduct Handling customer complaints/ Queries Inter department follow- ups on need basis. Timely allocation of cases to agencies/ collectors Supporting Agencies/ Collectors as required Ensuring timely escalations/ feedback/ MIS to management

Monitors all stages of delinquent accounts, implements collection procedures and accepts payments. Responds to inquiries from customers. Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports. Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts. Reviews and makes recommendations regarding bad debt or write-offs. Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees. Typing Speed Requirement 20WPM

Job Responsibility: 1. Achieving target of ROCs and regularize for future payments. 2. Collecting and regularizing overdue cases. 3. Maintaining three plus ROC cancellation of net sales. 4. Achieving minimum ASF target. 5. Escalating any collection-related issue/ deviations to the collection manager. 6. Keeping abreast with organization's products and services and keeping up to date with changes.

Exp. in Accounts Receivable/Collection process Aggressive Follow up for Payments Review client payment terms credit history & develop new or better repayment terms Processing, verifying & posting receipts for goods sold or services rendered Required Candidate profile Graduate (B.com / M.com & Any Degree) Minimum 1 yr Experience Fluent Communication (R, W, S) -Tamil, Kannada Must have exp. of collection process Interested call or whatsapp @ 9315051452

Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

COLLECTION AGENT

Keep track of assigned accounts to identify outstanding debts Negotiate payoff deadlines or payment plans Create trust relationships with creditors Update account status &database regularly Alert superiors of creditors unwilling or unable to work Required Candidate profile • Proven experience as debt collector / negotiator /debt settlement • Experience in working with targets and tight deadlines • Knowledge of relevant legal requirements – USA • Excellent communication

Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat youll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, you’ll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big

Urgent Requirement for Collection officer in collection Department Location- Gonda Faizabad Ghazipur Azamgarh Prayagraj Pratapgarh Anpara Maharajganj Prayagraj Ludhiana Mohali Ferojpur Jalandhar GHAZIABAD NOIDA NOIDA FARIDABAD PALWAL PANIPAT ROHTAK BAHADURGARH KARNAL KARNAL KURUKSHETRA DELHI SONEPAT SAHARNPUR BIJNOR MORADABAD MUJAFFARNAGAR KASHIPUR BHADRACHALAM Madhepura Murliganj Mahubani Qualifications- 12th and Above (Age limit 35years) Experience- Min 6th months collection Experiece candidates can apply Salary-12000 to 15000 Basic NTH +Upto 30k Incentive+Esic+PF+Addition +fuel charge Note-Bike and DL mandatory Interested candidates Send biodata on WhatsApp Whatsapp- 9804731653 Calling number- 7980842280 Regards, Abdul Teamlease

We require 1 on-roll Legal Executive to handle complete tasks and responsibilities related to Tele Recovery & Debt Recovery. Work Experience 3 to 5 years Educational Qualification LLB Fluency in languages English, Hindi, Telugu Preferably Male candidate Legal- Tele Recovery & Debt Recovery JD : 1. Attend court proceedings daily related to existing cases. 2. Simultaneously counsel customers about the consequences of non-payment. 3. Debt recovery from customers and address any gaps to strengthen the recovery process in the courts if needed. 4. File legal cases while still attempting to settle matters amicably with debtors. 5. Explore options parallel to legal cases and communicate with dealers to encourage payment. 6. Provide MIS reports to management at frequent intervals. 7. Escalate serious issues to management based on ground-level feedback. 8. Aim to reduce the number of legal cases and avoid further costs and time on recovery. 9. Implement a technical and professional approach to collections, recovery of old dues, and bad debts. Additionally, we will: Discuss daily settlements with dealers who are overdue by 180 days, and those already in legal cases, negotiating settlement amounts over the phone with approximately 2000 dealers. Segregate dealers already in the legal stage into two categories based on their responses. Provide guidelines to tele-callers based on the stages. Coordinate with the Marketing and Finance teams. Use WhatsApp and email communication with customers. Tele-callers will try to convince dealers to make timely or early payments. Conduct conference calls with customers and field staff for immediate payments.

Role & responsibilities Supervise the collections team, providing guidance and support. Develop and implement effective debt recovery strategies. Maintain compliance with industry regulations and company policies. Analyze collection data to identify trends and improve processes. Set and monitor collection targets and performance metrics. Ensure excellent customer service while resolving overdue accounts. Train and develop team members to enhance their performance. Prepare and present reports to senior management. Preferred candidate profile Minimum 1 year of work experience No gaps in employment history Minimum educational qualification: PUC (Pre-University Course) Prior experience in the Collections Department will be an added advantage

Role & responsibilities Accountable for reducing delinquency by flow control and improving recovery rates on the assigned Portfolio. Initiate legal action on problematic customers Manage a team of Collections Managers & Collections Executives attached to various branches across the state for Tractor Loans. Drive the performance of collections agencies through allocated officers who handle agencies, identify areas of weaknesses, recommend solutions, and support the collection team to achieve targets. Ensure timely allocation of cases to Collections Managers and Executives based on Geography and Vintage. Ensure the collection efficiency through daily reports and regular reviews with the team. Strategize, forecast, drive and execute plans including the hiring plans. Preferred candidate profile

Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels in Chennai, Coimbatore, Salem, Tirrupur, Kumbakonam & Trichy location. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334

The key objective of the job is to drive the collection process of receivables across multiple sources to reduce the total outstanding amount and associated average number of days. The focus is on maintaining client partnerships intact while managing the debt situation effectively. The major deliverables include keeping track of the portfolio for specific buckets in the assigned area, controlling delinquency bucket-wise & DPD wise, and addressing non-starters. Providing efficient customer service regarding collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Maintaining updated customer files, recording contact times and dates, and noting relevant information provided to customers about their debt. Collaborating with the agency's tracing team to trace defaulters and assets, suggesting remedial actions, and investigating reasons for default while nurturing customer relationships. Engaging the efforts of sales and senior management when needed to expedite the collection process, supporting the collection manager in repossessing assets, and seeking legal and police support if required. Ensuring compliance with all Audit/regulatory bodies, as well as company policies and procedures. Educational Qualification required for this position is a Graduate degree.,