12 Debt Collection Jobs
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4.0 - 5.0 years
Kanpur
Work from Office
Job Purpose To achieve the assigned branch''s Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking. Ensure legal guidelines are complied with while repossessing products. Travelling with the RO''s. To do timely allocation of the cases of the team members. Should be Profecient in excel. Daily tracking of the performance of the team members. Maintain accurate records of customer interactions and transactions. Handle esca...
Posted -1 days ago
1.0 - 5.0 years
4 - 7 Lacs
Noida
Work from Office
Hiring for collections process in international bpo salary up to 42 k in hand 5 days working 2 rorational off any graduted/under grad with 1 year exp in collection process requied. locationa noida us shift 1 side cab Amit gandhi 9910877518
Posted 5 days ago
1.0 - 2.0 years
Raniganj
Work from Office
Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively to resolve issues. Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates. Case to Case trac...
Posted 6 days ago
2.0 - 7.0 years
3 - 5 Lacs
Hyderabad, Bengaluru
Work from Office
Roles and Responsibilities Manage a team responsible for collection of outstanding debts from customers. Oversee daily operations, ensuring timely recovery of loans and credit cards. Develop strategies to reduce shrinkage, attrition, AHT, SLA, KPI & KRA targets. Handle people management tasks such as drafting reports on collections process improvements. Ensure compliance with banking regulations during loan collection processes. Desired Candidate Profile 2-7 years of experience in Debt Recovery Agent (DRA) certification preferred. Strong understanding of Collections Process, Credit Collection, Loan Collection, People Management Skills. Excellent communication skills for effective customer in...
Posted 1 week ago
1.0 - 3.0 years
2 Lacs
Rajahmundry, Visakhapatnam, Kurnool
Work from Office
Responsibilities: Meet revenue targets through effective collections strategies Maintain customer relationships while recovering debts Manage field collections process from start to finish
Posted 2 weeks ago
3.0 - 8.0 years
2 - 5 Lacs
Gurugram, Bengaluru
Work from Office
Hiring for collection process Min 3 yrs exp Loc Gurgaon/ Bangalore Salary 6.5Lpa 8Lpa For Immediate joiner 5 Days working Rotational shifts UAN Check Virtual interviews Excellent communication only Contact 8920254429 Deepanshi
Posted 2 weeks ago
4.0 - 8.0 years
Chennai
Work from Office
Excellent Opportunity Walk -in drive at HCLTech for OTC, Disputes, Billing, - Chennai on 22nd-24th Jan'25 Skill 1: OTC, Dispute Management/Dispute Resolution Analyze recurring dispute trends and identify root causes. Collaborate with cross-functional teams to resolve medium-complexity disputes. Prepare and present dispute dashboards to stakeholders. Recommend process improvements to reduce dispute volume. Train new associates on dispute handling procedures. Ensure documentation is audit-ready and compliant. Monitor SLA adherence and flag delays. Support internal audits and compliance checks. Stakeholder Management Handle escalations and communicate with senior stakeholders. Advanced Reportin...
Posted 2 weeks ago
0.0 years
Delhi, Noida, Gurugram
On-site
Mandatory Hiring Criteria: Minimum 1 year of experience in US Calling Process ONLY No stability issues (frequent job changes will not be considered) Salary up to 40,000 CTC Excellent English communication skills (mandatory) No cabs and no meals provided (candidates must be informed beforehand) Candidates must reside within a maximum 25 km radius of Noida Sector-63 Please note: Do NOT share any profiles that do not fully meet the above criteria. Out-of-scope or out-of-the-box candidates will not be entertained under any circumstances. Each profile must be thoroughly screened and validated before being shared on the group. Our objective is to ensure a high inflow of quality candidates, not vol...
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Noida
Work from Office
Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 CTC + incentives & bonus, no cab, 5 days a week working. Contact HR Mona-8168335948
Posted 3 weeks ago
3.0 - 8.0 years
4 - 7 Lacs
Navi mumbai
Work from Office
Job Description Collections Manager (PL) | Bucket X – Call Centre Department: Retail Collections SubFunction: Personal Loan Collections – Call Centre Role Title: Collections Manager – PL (Bucket X) Location: Airoli Tower, Navi Mumbai (West) Experience Required 5 to 10 Years Mandatory experience in Personal Loan / Unsecured Loan Call Centre Collections Handson exposure to Bucket X (Writtenoff / Hard Bucket) Role Overview The Collections Manager – PL (Bucket X) will be responsible for managing high delinquency personal loan portfolios through the call centre channel , driving resolution, recovery, and rollbacks while ensuring compliance with regulatory and internal collection norms . Key Respo...
Posted 3 weeks ago
5.0 - 10.0 years
5 - 12 Lacs
Kolkata, Hyderabad, Gurugram
Work from Office
hiring for OTC /DSO/B2B Collections Mi. 5+ yr (2 yr as TL / 1 yr as AM on paper) - 8 L Min. 8+ yr (1 yr as Manager on paper) - 12.5 LPA US Shift 1 side Cab 5 days working notice: 0 to 30 days Contact@ 7289094130 / yashika.imaginator@gmail.com Required Candidate profile Team handling experience is required
Posted 4 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...
Posted 4 weeks ago
Exploring Debt Collection Jobs in India
Debt collection is a crucial function in the financial industry, helping organizations recover outstanding debts from individuals or businesses. In India, the debt collection job market is robust, with numerous opportunities for skilled professionals. If you are considering a career in debt collection in India, this article will provide you with valuable insights to help you navigate the job market effectively.
Top Hiring Locations in India
- Mumbai
- Delhi
- Bangalore
- Chennai
- Hyderabad
These cities are known for their thriving financial sectors and offer numerous opportunities for debt collection professionals.
Average Salary Range
The average salary range for debt collection professionals in India varies based on experience and location. Entry-level professionals can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with specialized skills can earn upwards of INR 8-12 lakhs per annum.
Career Path
In the debt collection field, career progression typically involves starting as a Debt Collection Agent, moving on to roles such as Debt Recovery Specialist, Team Lead, and eventually reaching positions like Debt Collection Manager or Head of Collections. Continuous learning and skill development are essential to advance in this career path.
Related Skills
In addition to proficiency in debt collection techniques, professionals in this field are often expected to have strong communication skills, negotiation skills, attention to detail, and a good understanding of relevant laws and regulations.
Interview Questions
- What motivates you to work in debt collection? (basic)
- How do you handle difficult conversations with debtors? (medium)
- Can you explain the legal framework governing debt collection in India? (advanced)
- How do you prioritize your workload when dealing with multiple accounts? (medium)
- Have you ever successfully negotiated a settlement with a debtor? (medium)
- How do you ensure compliance with data protection regulations while collecting debts? (advanced)
- What strategies do you use to locate debtors who have changed their contact information? (medium)
- How do you handle situations where a debtor refuses to pay despite multiple attempts? (medium)
- Can you walk us through your experience with using debt collection software? (basic)
- How do you stay motivated in a high-pressure debt collection environment? (basic)
- Describe a time when you had to escalate a debt collection issue to a higher authority. (medium)
- What is your approach to handling overdue accounts without damaging customer relationships? (medium)
- How do you ensure accurate documentation of debt collection activities? (basic)
- What steps do you take to verify the identity of debtors before discussing payment details? (medium)
- Can you provide an example of a successful debt collection strategy you implemented in your previous role? (medium)
- How do you handle situations where a debtor claims they do not owe the debt in question? (medium)
- What role do analytics play in your debt collection process? (medium)
- How do you adapt your communication style when dealing with debtors from diverse backgrounds? (medium)
- Describe a challenging debt collection case you managed to resolve satisfactorily. (medium)
- How do you ensure confidentiality and data security when handling debtor information? (basic)
- Have you ever dealt with a debtor who was facing financial hardship? How did you approach the situation? (medium)
- What steps do you take to stay updated on changes in debt collection laws and regulations? (basic)
- How do you handle situations where a debtor becomes hostile or abusive during communication? (medium)
- Can you provide an example of a time when you exceeded debt collection targets? (medium)
- How do you maintain a positive attitude and motivation in a demanding debt collection role? (basic)
Closing Remark
As you explore opportunities in the debt collection job market in India, remember to showcase your skills, expertise, and passion for the field during the application and interview process. By preparing thoroughly and demonstrating your capabilities confidently, you can set yourself apart and secure a rewarding career in debt collection. Good luck!
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