142 Recovery Management Jobs - Page 6

Role & responsibilities Manage the assets collection portfolio for the region and ensure the set objectives are met on recoveries and delinquency numbers Manage the overall collection and portfolio risk management structure through the optimal mix of: In-house collection team Recovery agencies Additional interventions like legal, civic authorities, etc. Ensure the process compliance across internal and external team members Manage the portfolio risk and ensure high standards of compliance on collections, organization reputation, etc. Manage team and region performance Work closely with CM and other stakeholders like business, operation, legal and compliance Highlight variance in previous months performance. Monitor timely cash deposition and ensure reflection of the same on system in less than 24 hours Ensure timely Crisis Management. Ensure coverage of portfolios through regular reviews. Daily monitoring of all groups for the locations assigned Ensure locations targets are aligned to targets for Pan India Location travel as and when required for review and to ensure performance Target to achieve monthly targets for all assigned locations and monitor performance To ensure minimal flows to higher buckets / Group Monitoring of Bucket movement within each group Update feedback trails on system and sending daily collection reports to the concerned reporting head. To regularly visit delinquent customer / merchant for the updating of overdue amounts To effectively manage all customer/ merchant related complaints and issues. Preferred candidate profile Team Management and Field Executives Experience in handling mass data volumes Should be presentable with good communication skills. Should have knowledge of the Collection Process. Professional approach towards the Customer. Ability to command authority but humble and sincere in behaviour Good convincing skills Aware of Collection Code of Conduct Handled Hard buckets/Post-dated cheque cases of Large Ticket size Should have relevant work experience; with the latest stint being in collections Good data management, analytical and team management skills. Proficiency in local language for the region is essential

Role & responsibilities Coordinating with Business and collection functions across locations as will be responsible for Pan India Product resolution. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow. Ensuring collection strategy execution as per plan and capacity Should have handled Call Center Operations/ Collections & Field. Should have handled Two Wheeler, Tractor Loan and In House Telecollections team ( preferably from NBFC) Interested candidates can share their updated resume on annu.patil@hdbfs.com

Job Summary: The Collection and Billing Head is responsible for overseeing the organization's billing operations and accounts receivable processes. This role ensures timely and accurate invoicing, effective collection strategies, and adherence to financial policies to maintain healthy cash flow and minimize bad debts. Key Responsibilities: Billing Management: Oversee the end-to-end billing process, ensuring accuracy and timeliness. Develop and implement billing policies and procedures to enhance efficiency. Coordinate with internal departments to resolve billing discrepancies. Ensure compliance with financial regulations, tax policies, and company guidelines. Monitor and optimize the invoicing system for seamless operations. Collection Management : Develop and execute collection strategies to reduce outstanding receivables. Monitor aging reports and follow up on overdue payments. Build and maintain strong relationships with clients to facilitate timely payments. Implement and enforce credit policies to minimize risk and bad debts. Collaborate with legal teams on escalated collection issues. Financial Reporting & Analysis: Generate reports on billing accuracy, collection efficiency, and outstanding accounts. Analyze trends in receivables and provide insights for process improvement. Present periodic reports to senior management with recommendations for optimization. Team Leadership: Lead and mentor the billing and collection team to achieve organizational goals. Conduct training sessions to enhance team performance and compliance awareness. Establish performance metrics and monitor the teams effectiveness. Required Qualifications & Skills: Education : Bachelor's/master’s degree in finance, Accounting, or a related field. Experience : Minimum 8-10 years of experience in billing, collections, and accounts receivable management. Strong understanding of financial regulations, credit policies, and risk management. Proficiency in financial software and ERP systems. Excellent communication, negotiation, and problem-solving skills. Leadership experience with a proven ability to manage and develop teams. Preferred Qualifications: Experience in handling high-value transactions and enterprise-level clients. Knowledge of industry-specific billing and collection practices. Work Environment & Benefits: Competitive salary with performance-based incentives. Health insurance, retirement plans, and other benefits. Opportunity for career growth and professional development.

Lead, mentor & manage a team responsible for overseeing respective teams of State Head Team Leaders & Field Agents. Team handling experience is must. Oversee performance of all teams & handle high-priority cases. Required Candidate profile WhatsApp 8882425439 Exp of 6-7 yrs in handling state or wider district portfolio in field collections. Products experience is financial/ NBFC products like loans, credit cards etc.

Whatsapp your resume@9462350734 Contact customers to negotiate payment plans & resolve outstanding balances. Review accounts for discrepancies & follow up with necessary actions. Maintain accurate records of all collection activities communications Required Candidate profile NO Sales No Targets

About The Role : Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks

About The Role : Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks

Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks

Hiring for PD / MT- O2C Collections - Hyderabad Location Process Developer Upto = 5 LPA Management Trainee Upto - 6.5 LPA WFO / US Shifts Need Candidates from O2C Collections profile. Should have Experience into B2B collection will also work

Roles and Responsibilities Oversee vendor management for tele collection services, including performance monitoring and contract compliance. Develop and implement effective recovery strategies to minimize delinquencies and maximize recoveries. State wise / Zone - Location management & Must be Target oriented & set high benchmarks. To Manage In-house Team Leaders, followed by vendor management at location level. Control portfolio in terms of Physical collections & CRR indicators in External domain. Reports Management which will support in tracking field team performance. Departmental liaising to improve team performance. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services To manage Audit and Quality parameters at vendor management level Must be good in planning, Operational challenges & problem solving. Analyse team performance and provide corrective action for improvement. Ensure proper quality controls on the set process Customer escalation and complaints management in coordination with other departments. Training and development for team Motivation. Desired Candidate Profile 10-18 years of experience in Collections Management or related field. Experience in Unsecured collection from Similar Industry Excellent Vendor Management skills with ability to negotiate contracts and manage relationships effectively. Strong understanding of Collection Management principles, practices, and regulations. Proficiency in Dialer Management software applications (e.g., Genesys WFM).

Role & responsibilities 1. State wise / Zone - Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyse team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. Training and development for team Motivation. Preferred candidate profile 1. 10 years of experience in Unsecured Collection from similar industry 2. Experience in handling big size team 3. Good understanding of Data

Job Title AM / DM (Health Insurance Administration & Receivables) Sales & Marketing Role & responsibilities The role holder will be responsible for managing Insurance/TPA deductions, including recovery, liaison with TPA/ insurance companies, deduction target setting, deduction trend analysis, target achievement, and resolving client billing/ pricing queries. Detail understanding of Insurance/ TPA billing. Deduction reconciliation with internal & external customers Deduction tracker preparation and regular updating Deduction Follow up and timely recovery of TPA outstanding deductions Focusses on identifying Process gaps related with TPA billing. Constant interaction with Pricing Cell, IP Billing and Finance Team of all Max Units for deduction observations. Develop and implement deduction collection strategies to minimize deductions. Prepare monthly reports on deduction metrics including receivable status, aging analysis, deduction trends, deduction revenue and billing errors. Address client queries and concerns related to deduction billing and payments effectively. Analysis deduction trends and provide insights to management for decision-making. Liaison with TPAs & Insurance key persons and relationship Building Identify areas for improvement within the deduction receivable process. Deduction Target Achievement Any other departmental task assigned by HOD from time to time. Measurable Deliverables Deduction Target Achievement Deduction Trend Analysis. Actionable taken to reduce deductions Good Typing Speed. Preferred candidate profile Graduate Preferably with 2 to 5 years of experience in Healthcare of handling TPA / Insurance channel. Perks and benefits As per company policy

Oversee vehicle recovery ops for North, ensuring maximum recovery rates ,minimizing losses.Lead a team,develop recovery strategies&collaborate with stakeholders.The role requires strong leadership, strategic thinking, and analytical skills Required Candidate profile Prior experience in managing north states including UP region. Exposure of managing a pool size of 25-30k cases monthly. Exposure of driving CV,PV,CE collection.

Objective Primary objective at the capacity of Assistant Manager / Cluster manager for a City / State / Zone. In this role is to AM/CM is too supervise and manage field collections through External collections team and Vendor management to deliver continuous results, drive profitability, process improvement through initiatives Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation. Preferred candidate profile Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.

Summary The position is open for Asst. Manager / Cluster Manager for Mumbai & Pune (Maharashtra) , the candidate must have min 5-10 years of collection/ recovery experience of banking , fintech or NBFC. The person would be responsible for end-to-end collection of the assigned portfolio of cash loan and consumer durable products, managed portfolio (one or multiple dues stages) performance through a team of team leaders and vendors, along with managing relationship with all key stake holders for the region, need to ensure timely achievement of the assigned targets in a very fast paced environment by formulating and executing collection strategy. Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation Qualifications; Any Graduation / Post graduation. Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.

To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team

Voice Calls to clients for recovery Maintaining Legal coordination and documentation of Booking Applications, Buyers agreements Follow up with bankers for timely payments against demand raised Required Candidate profile Must have Excellent communication skills