520 Recovery Management Jobs - Page 3

Follow up with clients for pending and overdue payments Develop & implement strategies for effective payment recovery Maintain accurate records of all recovery interactions Build strong relationships with clients to ensure timely payments Required Candidate profile Prepare and present regular reports on recovery status to management Male and Female both may apply but female must be bold to recover the payments

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified Job Summary: The Regional Collection Manager will be responsible for overseeing and managing the collections function across assigned regions. The role involves driving collection strategies, leading a team, ensuring recovery targets are met, maintaining portfolio health, and adhering to compliance standards while ensuring customer centricity. Key Responsibilities: Manage and oversee collections operations within the assigned region. Achieve monthly, quarterly, and annual collection and recovery targets. Monitor delinquency trends, identify risk accounts, and implement corrective action plans. Lead, guide, and motivate a team of Collection Managers, Team Leaders, and Field Executives. Ensure adherence to all regulatory and compliance guidelines in collection practices. Regularly review MIS, portfolio performance, and escalate critical issues. Collaborate with business, risk, and legal teams for effective resolution of overdue accounts. Conduct periodic training, performance reviews, and audits of collection teams. Handle escalations and ensure customer interactions are conducted professionally. Key Requirements: Graduate/Postgraduate with a minimum of 710 years of experience in collections, preferably in NBFC/BFSI sector. Proven track record in managing large teams and achieving collection targets. Strong knowledge of collection processes, legal guidelines, and regulatory norms. Excellent leadership, analytical, and communication skills. Ability to work under pressure and manage multiple priorities. Willingness to travel extensively within the region.

Job Title: General Manager Collections Company: Ram Fincorp (R.K. Bansal Finance Pvt Ltd) Location: Karol Bagh & Sultanpur, New Delhi Salary: Up to 14 LPA (based on last salary & experience) Role Overview: We are looking for an experienced and dynamic General Manager Collections to lead our personal loan collection process . The ideal candidate will have proven expertise in managing collections from 0 bucket to write-off stage , strong leadership abilities, and in-depth knowledge of digital loan recovery strategies . Key Responsibilities: Manage and drive the end-to-end collection & recovery process for personal loans, including digital loan portfolio (mandatory experience) . Handle 0 bucket to write-off cases , ensuring recovery efficiency across stages. Lead and supervise a large team of 510 Managers & Team Leaders , ensuring high productivity and adherence to targets. Analyze and manage collection data churn, MIS reports, and portfolio trends to improve recovery strategies. Implement and monitor effective calling vertical operations (outbound calling, skip tracing, negotiations). Ensure compliance with organizational policies, regulatory norms, and legal frameworks in collections. Collaborate with senior management to align collection strategies with overall business objectives. Candidate Requirements: Minimum 10 years of experience in Collections & Recovery within NBFC / BPO / Fintech (Personal Loan segment). Strong expertise in digital loan collections (mandatory). Proven ability to manage large teams (minimum 5–10 Managers & Team Leaders). Excellent data management, reporting & churn analysis skills. Presentable, confident, and strong communication skills . Must have held designations such as: Area Collection Manager Senior Collection Manager Cluster Manager Immediate joiners preferred. Industry Preference: NBFC / BPO / Fintech only (candidates outside these industries will not be considered). How to Apply: Interested candidates can share their updated resume at divya.verma @ramfincorp.com or 9971924281 (Whtsapp Only) Thanks & Regards Human Resources Department

Job Description Unique Job Role Team Member Revenue & Taxation Function Revenue & taxation Grade/ Band E-3 Sub Function Operations Location Multiple locations Reporting Authority Zonal Head Job Objective The objective of this work is to ensure debts of Industrial & Commercial customers are secured by coordinating & obtaining Security deposit from the customers from time to time, following up for outstanding amounts from customers of Domestic, Commercial & Industrial category who have been disconnected on account of non-payment. Liase with legal department for all cases pertaining to the department, attend hearing along with legal representative while representing in court on the dates allotted. Functional Competencies Essential functional competencies required Knowledge & Experience in Collection & Recovery in large utility industry preferably Oil & Gas Risk Mitigation (Credit Management) Knowledge of systems & process Experience of working with outsourced team Desired functional competencies required Customer related field activities MS-Office, SAP-ISU module Knowledge of L/C, BG & related Banking activities Experience in handling legal matters Behavioural Competencies Behavioural competencies Customer Focus Planning & Organising Networking / Relationship Building Strategic Thinking Experience & Educational Requirements Educational Qualification Include Additional Certification if any CA/ICWA/MBA Finance/LLB Relevant Experience Minimum 8 years of experience in handling Debt collection & experience of attending to legal cases Communication Interfaces External Internal Customers Marketing Banks O&M Collection & Recovery Agencies Legal Finance Key responsibilities & Accountabilities 1) HSE : Participate in HSE trainings as and when scheduled Ensure that the applicable safety procedures are followed and there are zero injuries Report near miss & safety suggestions 2) Customer relationship management: Co-ordinate with customers in polite manner Ensure good relations are maintained with the customer Help resolving their issues by liasoning with inter departments wherever required Collect all dues & get the L/C & BG renewals done on timely basis. 3) Security Deposit Management of Industrial & Commercial customers Carry out reconciliation of amounts to be recovered from customers on account of Shortfall in Security Deposit. Write letters to customers in standard format & ensure the same is delivered to them under acknowledgement. Follow up with customers to recover the Shortfall in security deposit amounts. Co-ordination with Banks. Updation in SAP once Security Deposit is received. Serving disconnection notice in Standard format in case of non receipt of deposit after demand is raised. Co-ordination with O&M team to carry out disconnection in case of non-payment of SD post expiry of period given to customers as per Disconnection notice. 4) Legal Matter: To attend to all legal cases relating to Revenue & Taxation department. Provide complete details to legal department as and when asked for. Monitoring of pending cases u/s 138, attempting collection and ensuring closure of cases. Filing of cases through Lok Adalat, attempting payment collection and ensuring closure of cases. Locate the customer, if possible, for any settlement mechanism to avoid delays. 5) Collections & Overdue recovery from Temporarily disconnected consumers: Follow up with disconnected customers for making payments Personal visit to Government institutions, maintain good relations ensuring timely recovery of dues thereby avoiding disconnections Sending reminder letter through agencies appointed for the purpose. Monitor & Follow up with agencies on the amounts collected on daily basis. Coordinate with customers & resolve any open issues Co-ordinate with Operations & Maintenance department for reconnection of supply post receipt of complete dues 6) MIS reports & Documentation: Safe keeping of all original Letter of Credit & Bank guarantees received from customers Proper filing & numbering of legal cases handled Document Management for all cases handled with easy retrievable mechanism SAP reporting & management MIS reporting on amounts collected & amounts outstanding Any other MIS & reports to be delivered as required by the management from time to time

Dear Applicants, **Hiring for Team Leader- Collection and Recovery for Debt Management Company** *Experience* - 2+ years in Team handling (70% Field collection and 30% Telecollection officers and skip tracing) *Product*- Credit card and unsecured loan *Salary* - *DRA* - Upto 30-40k *Vacancy* - 4 *Location*-Ahmedabad & Pune *NOTE-* DRA CERTIFICATE MANDATORY INTERESTED ONES PLS SHARE THEIR RESUME OVER WHATSAPP - Ms. Sandeep Kaur - 9220132326

To achieve collection targets of the Respective Branch assigned, ensuring meeting Collection Targets. Ensuring entire collection structure Ensure that the collection executives adhere to the legal guidelines provided by the law in force

Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose This position is open with Bajaj finserv ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned Required Qualifications and Experience People Management s.

Job Purpose This position is open with Bajaj finserv ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned Required Qualifications and Experience People Management s.

Job Purpose This position is open with Bajaj finserv ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned Required Qualifications and Experience People Management s.

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience S AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in excel is essential. Work Experience 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience S AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in excel is essential. Work Experience 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 i.e. Two wheeler Loan Required Qualifications and Experience S AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in excel is essential. Work Experience 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Job Purpose The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

About The Role Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency