Zonal collection manager Farm Skillventory

10.0 - 20.0 years

4 - 7 Lacs

bengaluru, karnataka, india

On-site

Roles and Responsibilities Lead and manage the collections function for the Farm portfolio across the assigned zone. Formulate and implement strategies to minimize delinquency and optimize recovery performance . Monitor and track collections through a team of Area/Regional Collection Managers, ensuring achievement of zonal targets. Ensure strict compliance with regulatory guidelines, company policies, and ethical collection practices . Analyze portfolio performance, customer behavior, and market dynamics to recommend process improvements. Drive field collections activities including recovery from overdue accounts through effective customer interaction. Liaise with legal, operations, and credit teams for resolution of complex cases. Recruit, train, and motivate the zonal collections team, ensuring high productivity and adherence to process. Manage relationships with external collection agencies/vendors and monitor their performance. Regularly report to senior management on key metrics such as recovery rates, NPA reduction, and risk trends.

Posted 8 hours ago

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