About the Role As Neysa's Product Marketing Manager for our AI Cloud & Platform solutions, you will own the product marketing strategy from build to scale. You are the bridge between product development and customer acquisition, responsible for understanding the market, crafting compelling narratives, and driving the adoption of our enterprise solutions. Your core mission is to translate complex technical concepts (AI/ML, Cloud Infrastructure, Security, Observability) into clear, value-driven messaging that resonates with enterprise buyer personas (CIOs, CTOs, CISOs, Infrastructure Leads, AI Practitioners). You will orchestrate and own every facet of the product's go-to-market journey, working cross-functionally with product management, sales, engineering, and external agencies to achieve sustainable product adoption growth. We are looking for a strategic storyteller, passionate about technology's transformative potential (particularly AI/ML), who thrives on diving deep to unearth insights and skilfully translating our product's value proposition into clear business outcomes for enterprise users and their organizations. Key Responsibilities Positioning & MessagingDevelop and own differentiated, value-driven messaging frameworks and positioning for Neysa's AI Acceleration Cloud System portfolio (Velocis, Aegis, Overwatch). Craft compelling narratives tailored to specific enterprise personas and use cases, demonstrating how Neysa's products solve critical business problemGo-To-Market Strategy & ExecutionLead the development and execution of comprehensive go-to-market (GTM) plans for product launches and feature releases, partnering closely with Product Management. Collaborate with demand generation teams and manage outsourced marketing agencies to ensure aligned execution across campaigns, digital marketing, events, PR, and content, driving pipeline for the business organization.Market & Competitive IntelligenceConduct ongoing market analysis to identify customer needs, industry trends, and competitor strategies. Utilize market insights and analytics (including AI-driven tools) to refine product positioning, messaging, and GTM strategies.Product Adoption & CommunityDrive product adoption and cultivate a community of product champions by collaborating closely with Product Management, Service Delivery, and Service & Support teams to gather user feedback, share best practices, and foster advocacy.Sales & Partner EnablementDevelop high-impact and easy to adopt sales enablement assets, including pitch decks, datasheets, case studies, competitive battle cards, and product demonstrations. Design and deliver training programs (including train the trainer programs) to empower sales teams and partners to articulate Neysa's value proposition effectively.Ecosystem Point of View ProgramsDevelop and roll-out programs by identifying, developing, and managing the creation of compelling content (whitepapers, blog posts, webinars, presentations) that highlights Neysa's expertise and differentiated value. Represent Neysa at industry events and contribute to building Neysa's brand as a trusted voice in AI, cloud infrastructure, cybersecurity, and observability. What You Bring Minimum QualificationsBachelor's degree or equivalent practical experience. 8+ years of experience in B2B product marketing, preferably within enterprise technology (AI/ML, Cloud, SaaS, Cybersecurity, or Infrastructure domains). Proven ability to translate complex technical concepts into clear, customer-centric value propositions and narratives. Demonstrated experience leading GTM strategy development and execution for technical products. Experience managing cross-functional projects and collaborating effectively with sales, product, engineering, and marketing teams. Strong customer and market orientation, built through in-field customer interactions and insights.Preferred QualificationsExperience specifically marketing AI/ML platforms or cloud infrastructure solutions. Familiarity with concepts like MLOps, AI acceleration, or network observability is a plus.Experience marketing to enterprise IT and technical leadership audiences. Strong analytical skills with experience using data and market intelligence (potentially including AI/analytics tools) to inform strategy. Excellent communication, presentation, and project management skills. Entrepreneurial mindset, comfortable working in a fast-paced, dynamic startup environment. Deep passion for technology and its potential to transform businesses.

Position Overview: We are seeking a highly experienced Operations Service Delivery - Project Manager with over 8+ years of expertise in Project Management related to Linux tools and cloud infrastructure and Data centre management within the AI acceleration industry. The ideal candidate will have a proven track record in delivering complex technical projects, particularly in the deployment and management of Gen AI solutions, ensuring seamless integration and optimal performance of cloud-based infrastructures.Key Responsibilities:Project Delivery Management:Lead the planning, execution, and delivery of Gen AI cloud infrastructure projects, ensuring alignment with Neysa's strategic objectives and client requirements.Employ agile methodologies to manage project timelines, resources, and deliverables effectively.Technical Leadership:Provide expert guidance on the integration and deployment of Gen AI solutions within cloud environments, leveraging Neysa's platforms such as Velocis, Overwatch, and Aegis.Oversee the design and implementation of scalable, secure, and efficient cloud infrastructures utilizing Linux-based tools and technologies.Client & Stakeholder Engagement:Maintain strong relationships with clients, ensuring clear communication of project progress, risks, and mitigation strategies.Collaborate with internal teams and stakeholders to align project objectives with business needs.Resource Management:Allocate and manage resources across multiple projects, optimizing team performance and skill utilization.Mentor and develop team members, fostering a culture of continuous improvement and technical excellence.Risk & Issue Management:Identify potential project risks and proactively implement mitigation strategies to ensure successful delivery.Address and resolve technical challenges related to cloud infrastructure and Gen AI integrations.Required Skills and Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field.Over 8+ years of experience in service delivery management within the cloud infrastructure industry, with a strong focus on Linux-based tools and technologies.Proven expertise in delivering Gen AI solutions, with a deep understanding of AI frameworks and cloud integration.Strong leadership and team management skills, with the ability to drive project success in a fast-paced environment.Excellent communication and interpersonal skills, capable of engaging effectively with both technical and non-technical stakeholders.In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud) and experience with cloud orchestration tools such as Kubernetes and Terraform.Proficiency in programming and scripting languages, including Python, Go, or Bash, in the context of cloud automation.Experience with AI/ML deployment in cloud environments and using cloud services for scalable AI solutions.Preferred Qualifications:Master’s degree in a relevant field.Certifications in cloud platforms or AI/ML technologies.Experience with AI ethics and governance, including issues related to bias, fairness, and transparency in AI models.

Role Overview: We are seeking a seasoned Cybersecurity GRC Specialist to lead and support the organization’s governance, risk, and compliance (GRC) initiatives across our Offices, Cloud platform and services . The ideal candidate will have deep experience in implementing and maintaining ISO 27001, SOC 2, PCI DSS , and managing Vulnerability Assessment & Penetration Testing (VAPT) processes. Additional hands-on knowledge in network security is highly desirable. Key Responsibilities: Governance, Risk & Compliance (GRC): Design, implement, and manage security compliance programs across our on-premise private cloud infrastructure , aligned with ISO 27001 , SOC 2 , and PCI DSS . Conduct risk assessments , control gap analyses, and develop mitigation and risk treatment plans specific to private cloud environments. Lead internal compliance readiness efforts and manage external audits, ensuring timely closure of findings and non-conformities. Maintain and enhance GRC documentation , including control matrices, risk registers, and compliance reports. Support infrastructure hardening and compliance. Work closely with DevOps, IT, and infrastructure teams to embed GRC requirements into the platform lifecycle , ensure security-by-design , and collect audit-ready evidence . Create or update security policy documents as needed to align with evolving business and compliance requirements. Vulnerability Assessment & Penetration Testing (VAPT): Conduct and coordinate VAPT exercises from the organization's perspective, including hands-on testing of internal applications, systems, and infrastructure. Collaborate with internal teams and third-party vendors for broader or specialised assessments as needed. Analyse and document findings from vulnerability scans and penetration tests across application, system, and network layers. Provide actionable remediation guidance, prioritise risks based on business impact, and work closely with technical teams to drive resolution and secure configurations. Network & Infrastructure Security (Optional but Preferred): Assist in securing network and virtual infrastructure , including Firewalls, WAF, Proxy, VPN, and segmentation strategies. Collaborate with SOC teams for use case development, continuous monitoring, threat detection, and response initiatives. Required Skills & Qualifications: Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field. 8–12 years of relevant experience in cybersecurity, with a minimum of 5 years focused on GRC. Proven track record managing and sustaining compliance with ISO 27001 , SOC 2 , and PCI DSS . Hands-on experience with VAPT , vulnerability management, and remediation tracking. Strong understanding of security control frameworks ( NIST CSF , CIS Controls , ISO ). Effective communicator with experience working across engineering, operations, and executive leadership teams. Preferred Certifications: One or more of the following: CISA , CISM , CRISC , CISSP , ISO 27001 Lead Implementer/Auditor Technical certifications such as CEH , OSCP , or equivalent are a plus Show more Show less

Company background We at Neysa believe that a good online experience is one where you don’t have to ( necessarily ) read the complete manual. A good online interface is intuitive, inviting and accommodating. Most importantly, good online experience should make life easy. Neysa was founded by people who believe in enabling a good online experience should which facilitates interactions, without getting in the way. So that you can get your job done quickly and efficiently. In today’s hyper-connected and online world, we are looking at a few good people who believe that there is a life outside of screens and are not afraid of saying that. Role Overview The Accounts Payable Specialist will be responsible for managing the company’s accounts payable processes, ensuring timely and accurate payments to vendors, suppliers, and other stakeholders. This includes processing invoices, managing purchase orders, reconciling accounts, and maintaining accurate records. The ideal candidate will have 3 to 5 years of experience in accounts payable, an IT, software, or technology environment would be an added advantage, and will be detail-driven, efficient, and proactive in handling financial transactions. Role Specifics Experience - 3 to 5 Years in Accounts Payable role. Education - Bachelor’s degree in accounting, Finance, or a related field. Day in the life In this role you'll … Invoice Processing: Review and process incoming invoices from vendors, ensuring that they are accurate, properly coded, and compliant with company policies and contracts. Vendor Management: Maintain accurate vendor records, ensuring that all contact information, payment terms, and agreements are up to date. Payment Processing: Ensure timely and accurate payment processing, including ACH, wire transfers, checks, and credit card payments, while adhering to payment terms and schedules. Reconciliation: Reconcile vendor statements, identify discrepancies, and resolve payment or billing issues in a timely manner. Purchase Orders and Approvals: Ensure that all purchase orders are matched with invoices and appropriate approvals are obtained before processing payments. Expense Management: Monitor and review employee expense reports, ensuring compliance with company policies, and process reimbursements. Reporting: Assist in generating and maintaining regular accounts payable reports, providing insights into cash flow, outstanding liabilities, and aging reports. Must-have skills On day one, we'll expect you to... Strong understanding of accounts payable processes, invoice management, and payment processing. Proficiency in accounting software (e.g., Zoho, Tally & SAP) and MS Excel (intermediate to advanced level). Familiarity with software or SaaS subscription models and related invoicing processes. Strong attention to detail with a high degree of accuracy in processing financial transactions. Excellent communication and interpersonal skills for dealing with vendors, internal stakeholders, and cross-functional teams. Ability to prioritize tasks, work under pressure, and meet deadlines in a fast-paced environment. Strong problem-solving abilities and a proactive approach to resolving issues. Knowledge of general accounting principles, financial regulations, and best practices. Ability to work independently and as part of a team. And lastly… It would be amazing if you… Collaboration: Work closely with other departments, such as Procurement, Legal, and Operations, to ensure smooth processing of payments and resolution of any issues. Audit Support: Assist in the preparation for internal and external audits by providing necessary documentation and support related to accounts payable. Process Improvement: Contribute to process improvements within the accounts payable function, seeking efficiencies, automation opportunities, and ways to optimize workflow. An environment where you can do your best work…. Competitive salary and benefits package Collaborative and innovative work environment Opportunities for career growth and professional development Exposure to cutting-edge technology in the AI and software industries Things you must know Experience with international payments or multi-currency transactions. Familiarity with AI, software, or technology industry-specific financial practices. Experience with automation tools or ERP systems (e.g., Oracle, NetSuite, Microsoft Dynamics). This opportunity is a Work from Office (5 Days working) and the office address details are shared below: Office Address: Neysa Art Guilds House, 9, LBS Rd, Kamani, Nav Pada, Kurla West, Mumbai, Maharashtra 400070 Show more Show less

Position Overview: We are seeking a highly experienced Operations Service Delivery - Project Manager with over 8+ years of expertise in Project Management related to Linux tools and cloud infrastructure and Data centre management within the AI acceleration industry. The ideal candidate will have a proven track record in delivering complex technical projects, particularly in the deployment and management of Gen AI solutions, ensuring seamless integration and optimal performance of cloud-based infrastructures. Key Responsibilities: Project Delivery Management: Lead the planning, execution, and delivery of Gen AI cloud infrastructure projects, ensuring alignment with Neysa's strategic objectives and client requirements. Employ agile methodologies to manage project timelines, resources, and deliverables effectively. Technical Leadership: Provide expert guidance on the integration and deployment of Gen AI solutions within cloud environments, leveraging Neysa's platforms such as Velocis, Overwatch, and Aegis. Oversee the design and implementation of scalable, secure, and efficient cloud infrastructures utilizing Linux-based tools and technologies. Client & Stakeholder Engagement: Maintain strong relationships with clients, ensuring clear communication of project progress, risks, and mitigation strategies. Collaborate with internal teams and stakeholders to align project objectives with business needs. Resource Management: Allocate and manage resources across multiple projects, optimizing team performance and skill utilization. Mentor and develop team members, fostering a culture of continuous improvement and technical excellence. Risk & Issue Management: Identify potential project risks and proactively implement mitigation strategies to ensure successful delivery. Address and resolve technical challenges related to cloud infrastructure and Gen AI integrations. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Over 8+ years of experience in service delivery management within the cloud infrastructure industry, with a strong focus on Linux-based tools and technologies. Proven expertise in delivering Gen AI solutions, with a deep understanding of AI frameworks and cloud integration. Strong leadership and team management skills, with the ability to drive project success in a fast-paced environment. Excellent communication and interpersonal skills, capable of engaging effectively with both technical and non-technical stakeholders. In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud) and experience with cloud orchestration tools such as Kubernetes and Terraform. Proficiency in programming and scripting languages, including Python, Go, or Bash, in the context of cloud automation. Experience with AI/ML deployment in cloud environments and using cloud services for scalable AI solutions. Preferred Qualifications: Master’s degree in a relevant field. Certifications in cloud platforms or AI/ML technologies. Experience with AI ethics and governance, including issues related to bias, fairness, and transparency in AI models. Show more Show less

About Neysa At Neysa , we believe great online experiences shouldn't require a manual. We’re a team that values intuitive, intelligent systems that don’t just work — they make life easier . Founded by people who believe that technology should empower, not overwhelm, Neysa is for those who understand that the best digital experiences make room for real life — offline too. If you're someone who values purposeful tech, smart automation, and simplicity in systems — we’d love to meet you. About the Role As a Senior Linux Systems Administrator , you'll be part of the engineering backbone of our infrastructure. This is a hands-on role, ideal for someone who thrives in a high-performance environment and enjoys mentoring others, automating tasks, and ensuring system reliability and security. In this role, you'll: Administer and troubleshoot Linux servers (RHEL, CentOS, Ubuntu) Configure and maintain automation scripts using Bash or Python Implement and manage tools like Ansible, Puppet, Foreman, Terraform, or MAAS Set up and monitor system health using tools like Zabbix, Grafana, Prometheus, or Nagios Harden systems, manage firewalls, and ensure compliance Work with containers (Docker, Kubernetes), virtualization (VMware, KVM), and cloud providers (AWS, Azure, GCP) Collaborate with DevOps and software teams for seamless integration Mentor junior admins and create detailed documentation and reports Must-Have Skills (Day-One Ready) Expert-level knowledge in Linux (RHEL/CentOS/Ubuntu) Strong scripting in Bash, Python (Perl is a plus) Deep understanding of TCP/IP, DNS, DHCP, Firewalls Hands-on experience with IaC tools like Ansible, Puppet, Terraform Familiarity with CI/CD (Jenkins, GitLab CI/CD) Proficiency in monitoring tools (Grafana, Prometheus, Zabbix, Nagios) What Sets You Apart Bonus Experience: Docker & Kubernetes deployments and orchestration MySQL/PostgreSQL administration Agile and DevOps best practices Past leadership/mentoring roles Soft Skills: Patience and clarity while dealing with end-users Strategic thinking and risk assessment for config/system changes Team-first mindset and excellent communication skills Why Join Us? Be a part of building cutting-edge HPC infrastructure Flexible work hours A collaborative environment with seasoned engineers Continuous learning and growth opportunities Impactful work that shapes the future of infrastructure and automation Show more Show less

We are looking for a qualified CA for the role of Finance Manager (Financial Controllership) based out of Mumbai. If you are someone who is passionate about working in a product-based SAAS start-up and thrive on learning, then we are looking for you. Come join us. Roles & Responsibilities - In this role, you will have the responsibility of managing accounts, taxes and revenue recognition and compliances along with ensuring smooth day to day operations. Accounting and Financial Analysis – Liaise with external accounting team on completion of full set of accounts AP, AR, fixed assets, GL and trial balance for the India entity and ensure books of accounts of the company are always correct and up to date. Well versed with IFRS & Ind AS accounting standards Perform monthly and quarterly closing procedures related to revenue activity to ensure proper revenue recognition in accordance with the applicable IFRS 15/ Ind AS 115. Preparation of monthly & annual financials and Board Reports. Forecast cash flow positions and ensure that sufficient funds are available to meet ongoing operational and capital investment requirements Maintain banking relationships. Collections management and maintaining relations with the debtors. Taxes and Compliances – Ensuring tax compliance by reviewing direct and indirect tax returns, tax audits and tax provisions and attending to tax queries. Coordinating with various consultants and ensuring all the compliance- labor and commercial and regularly complied with. Executes revisions and updates to procedures, policies, and systems to facilitate the expansion and scaling of the business and increase transparency and compliance. Audit and Due diligences Own up and close audit- Statutory, Tax and Internal. Own and complete due diligence- as and when required by investors/ potential investors. Process Management Maintain a documented system of accounting policies and procedures Manage outsourced functions. What we need: Qualified CA (Mandatory)- with 3 to 5 years post qualification experience. People with Start-ups or industry experience preferred. Should have lead audits, managed team size of 2-3 people. Currently this will be an individual contributor role. Strong communication skills (both written and verbal) to interact with both internal and external stakeholders on a regular basis Proficient in Microsoft Excel and PowerPoint Must be data-savvy and be numerate Will be expected to create presentations with tight deadlines Go-getter attitude with a strong work ethic, with willingness to be hands-on as well as a strong ability to work collaboratively with counterparties Excellent problem-solving, critical thinking skills. Ability to work under pressure and deliver tangible business impact in time-critical situations About Neysa We at Neysa believe that a good software experience is one where you don’t have to read the complete manual. Good software is intuitive, inviting and accommodating. Most importantly, good software should make life easy. Neysa is out to build the most intuitive network management software ever, and we are hoping that you would write code to bring that vision to life. Show more Show less

About the Role As the Head - Procurement at Neysa.ai, you will build and lead a high-impact, modern procurement function from the ground up—crafting sourcing strategies, vendor partnerships, and operational systems that power our AI-first and cloud-native future. This role is both strategic and operational. You’ll be responsible for shaping Neysa’s sourcing roadmap across complex categories like compute infrastructure (GPUs, servers), cloud credits, SaaS tools, professional services, and specialized AI partnerships. In a fast-moving ecosystem where scale and agility are paramount, you’ll bring clarity, control, and commercial advantage to every procurement decision. You’ll work closely with business, engineering, and finance leaders to forecast needs, optimize cost structures, ensure compliance, and deliver long-term value through data-driven sourcing and negotiation strategies. If you’re excited by the challenge of building procurement in a high-growth AI tech company—this is your opportunity to lead from the front. Key Responsibilities 1. Strategic Sourcing & Category Ownership Build and execute Neysa’s end-to-end procurement strategy across CapEx and OpEx. Lead sourcing for high-priority categories: GPUs, cloud credits, servers, networking equipments, SaaS platforms, and consulting services. Define procurement policies and build lightweight, scalable governance frameworks that balance structure with agility. Forecast category demand in partnership with all functional teams. Manage and mentor procurement teams, fostering a culture of innovation and continuous improvement 2. Vendor & Ecosystem Management Identify, evaluate, and engage with high-value strategic partners, global suppliers, and niche vendors. Lead commercial negotiations, pricing discussions, and contract finalisation with a focus on TCO and flexibility. Establish vendor scorecards and feedback loops for ongoing performance management. Develop alternate supplier strategies to mitigate risks and ensure continuity. 3. Procurement Intelligence, Digitisation & Compliance Implement procurement automation through ERP or lightweight tools; explore AI-led platforms to drive efficiencies. Build real-time dashboards and spend visibility systems for Finance and leadership. Partner with Legal and Finance to ensure regulatory compliance, risk mitigation, and audit readiness. Drive data-backed insights into sourcing decisions and identify cost-saving opportunities. 4. Build-Mode Leadership As the first procurement leader at Neysa, you’ll operate as a strategic individual contributor with the mandate to build a scalable function. Design scalable SOPs, documentation processes, and vendor onboarding play books. Responsible for scaling procurement operations across geographies and verticals. Reporting to: Executive Vice President – Finance (EVP - Finance) Functionally Aligned With: Leadership team What You Bring 15+ years of procurement experience in tech, cloud, datacenter or high-growth enterprise environments. Proven ability to handle strategic sourcing in areas like cloud infra, SaaS, hardware, and AI/ML services. Strong commercial acumen with expertise in negotiation, contract structuring, and vendor governance. Excellent analytical, organisational, and communication skills to articulate complex technical and procurement strategies. Experience in scaling procurement systems using ERP tools (SAP, Oracle, Coupa, etc.) or modern procurement stacks. Deep understanding of the tech vendor ecosystem and regulatory frameworks around high-value sourcing. Bias for action, builder’s mindset, and a pragmatic approach to working in evolving environments. Why Join Neysa? Neysa.ai is reimagining how businesses build and deploy AI at scale—and your role will directly impact how efficiently we operate, partner, and scale in this journey. This is your chance to build a procurement function that’s not just operational but transformational. You’ll have the runway to make critical sourcing decisions, influence long-term vendor strategy, and eventually build a procurement team from scratch. If you want to create tangible impact at the intersection of AI, cloud, and commercial excellence—this is the role for you. Build the backbone of AI acceleration. Build it at Neysa. www.neysa.ai Show more Show less

Company background We at Neysa believe that a good software experience is one where you don’t have to (necessarily) read the complete manual. Good software is intuitive, inviting and accommodating. Most importantly, good software should make life easy. Neysa was founded by people who believe a software experience should not need constant interaction; it should work while you do something or nothing. In today’s hyper-connected and online world, we are looking at a few good people who believe that there is a life outside of screens and are not afraid of saying that! About the role As an Enterprise Sales Specialist, you will be responsible for positioning Neysa’s on-demand AI acceleration cloud solutions within large enterprise organisations. You will be the Subject Matter Expert in the areas of AI & Generative AI and have the expertise in AI use cases, outcomes and technology stack (HW, SW) as well as differentiation from Hyper scalers and traditional competitors. You will engage with senior executives and technical decision-makers to understand their needs, craft tailored solutions, and close high-value, complex deals. This role requires deep technical understanding, exceptional communication skills, and a proven track record of selling complex IT infrastructure solutions. *OPEN TO : Mumbai, Delhi, Bangalore, & Hyderabad Key Responsibilities Customer Requirement Alignment : Engage with customers to not only understand their unique needs and expectations, but most importantly offer them the most intuitive and resilient experience in setting up their ML/AI workload and solutions that align with their business objectives. Solution Development : Develop and present customized solutions tools, environment and robust on-demand GPU infrastructure to create and deploy AI use-cases faster than ever. Position our solutions with all AI personas: technical/SW personas (AI/ML Engineer, MLOps , Data Scientist), business decision-makers (CEO, CTO) and IT decision-makers (CIO, VP Infrastructure). Sales Strategy Execution : Implement sales strategies that effectively communicate the value of our customised AI infrastructure and platform solutions, emphasizing on-demand access to scale capacity. Client Engagement : Foster relationships with key stakeholders within enterprise accounts to facilitate trust and long-term partnerships. Market Analysis : Analyze market trends and customer feedback to refine product offerings and sales tactics. Collaboration with Technical Teams : Work closely with technical teams to ensure that the proposed solutions are feasible and meet the required specifications. Qualifications Experience : Proven experience in enterprise sales, particularly in technology aspects of hybrid cloud, AI hardware and software. Strong understanding of cloud computing concepts, virtualization technologies, and infrastructure management Sales Skills : Demonstrated ability to close complex deals involving multiple decision-makers. Communication Skills : Excellent interpersonal skills to effectively engage with clients and present solutions. Skills Proficiency in CRM software for managing customer interactions and tracking sales performance. Ability to create compelling presentations that articulate the benefits of proposed solutions. Strong negotiation skills to secure favorable terms for both the company and the client. Preferred Qualifications Bachelor’s degree in business, computer science, or a related field. Experience working with enterprise-level clients in sectors requiring high-performance computing solutions. Familiarity with emerging technologies in AI, virtualization services and infrastructure management. This role is critical for driving growth within the enterprise segment by ensuring that customer requirements are met through innovative solutioning in a rapidly evolving technological landscape. Show more Show less

Location : Bengaluru / Delhi Reports To : Chief Revenue Officer Position Overview: We are looking for a highly motivated Pre-Sales Specialist to join our team at Neysa, a rapidly growing AI Cloud Platform company that's making waves in the industry. The role is a customer-facing technical position that will work closely with sales teams to understand client requirements, design tailored solutions and drive technical engagements. You will be responsible for presenting complex technology solutions to customers, creating compelling demonstrations, and assisting in the successful conversion of sales opportunities. Key Responsibilities: Solution Design & Customization : Work closely with customers to understand their business challenges and technical requirements. Design and propose customized solutions leveraging Cloud, Network, AI, and Machine Learning technologies that best fit their needs. Sales Support & Enablement : Collaborate with the sales team to provide technical support during the sales process, including delivering presentations, conducting technical demonstrations, and assisting in the development of proposals and RFP responses. Customer Engagement : Engage with prospects and customers throughout the sales cycle, providing technical expertise and acting as the technical liaison between the customer and the company. Conduct deep-dive discussions and workshops to uncover technical requirements and offer viable solutions. Proof of Concept (PoC) : Lead the technical aspects of PoC engagements, demonstrating the capabilities and benefits of the proposed solutions. Collaborate with the customer to validate the solution, ensuring it aligns with their expectations. Product Demos & Presentations : Deliver compelling product demos and presentations tailored to the customer’s business and technical needs, helping organizations unlock innovation and growth through AI. Simplify complex technical concepts to ensure that both business and technical stakeholders understand the value proposition. Proposal Development & RFPs : Assist in crafting technical proposals, responding to RFPs (Request for Proposals), and providing technical content that highlights the company’s offerings, differentiators, and technical value. Technical Workshops & Trainings : Facilitate customer workshops and training sessions to enable customers to understand the architecture, functionality, and capabilities of the solutions offered. Collaboration with Product & Engineering Teams : Provide feedback to product management and engineering teams based on customer interactions and market demands. Help shape future product offerings and improvements. Market & Competitive Analysis : Stay up-to-date on industry trends, new technologies, and competitor offerings in AI and Machine Learning, Cloud and Networking, to provide strategic insights to sales and product teams. Documentation & Reporting : Create and maintain technical documentation, including solution designs, architecture diagrams, and deployment plans. Track and report on pre-sales activities, including customer interactions, pipeline status, and PoC results. Key Skills and Qualifications: Experience : Minimum of 8-10 years of experience in a pre-sales or technical sales role, with a focus on AI, Cloud and Networking solutions. Technical Expertise : Solid understanding of Cloud computing, Data Center infrastructure, Networking (SDN, SD-WAN, VPNs), and emerging AI/ML technologies. Experience with architecture design and solutioning across these domains, especially in hybrid cloud and multi-cloud environments. Familiarity with tools such as Kubernetes, Docker, TensorFlow, Apache Hadoop, and machine learning frameworks. Sales Collaboration : Ability to work alongside sales teams, providing the technical expertise needed to close complex deals. Experience in delivering customer-focused presentations and demos. Presentation & Communication Skills : Exceptional ability to articulate technical solutions to both technical and non-technical stakeholders. Strong verbal and written communication skills. Customer-Focused Mindset : Excellent customer service skills with a consultative approach to solving customer problems. Ability to understand business challenges and align technical solutions accordingly. Having the mindset to build rapport with customers and become their trusted advisor. Problem-Solving & Creativity : Strong analytical and problem-solving skills, with the ability to design creative, practical solutions that align with customer needs. Certifications : Degree in Computer Science, Engineering, or a related field Cloud and AI / ML certifications are highly desirable Team Player : Ability to work collaboratively with cross-functional teams including product, engineering, and delivery teams. Preferred Qualifications: Industry Experience : Experience in delivering solutions in industries such as finance, healthcare, or telecommunications is a plus. Technical Expertise in AI/ML : A deeper understanding of AI/ML applications, including natural language processing (NLP), computer vision, predictive analytics, or data science use cases. Experience with DevOps Tools : Familiarity with CI/CD pipelines, infrastructure as code (IaC), and automation tools like Terraform, Ansible, or Jenkins. Show more Show less

Location : Delhi Reports To : Chief Revenue Officer Position Overview: We are looking for a highly motivated Pre-Sales Specialist to join our team at Neysa, a rapidly growing AI Cloud Platform company that's making waves in the industry. The role is a customer-facing technical position that will work closely with sales teams to understand client requirements, design tailored solutions and drive technical engagements. You will be responsible for presenting complex technology solutions to customers, creating compelling demonstrations, and assisting in the successful conversion of sales opportunities. Key Responsibilities: Solution Design & Customization : Work closely with customers to understand their business challenges and technical requirements. Design and propose customized solutions leveraging Cloud, Network, AI, and Machine Learning technologies that best fit their needs. Sales Support & Enablement : Collaborate with the sales team to provide technical support during the sales process, including delivering presentations, conducting technical demonstrations, and assisting in the development of proposals and RFP responses. Customer Engagement : Engage with prospects and customers throughout the sales cycle, providing technical expertise and acting as the technical liaison between the customer and the company. Conduct deep-dive discussions and workshops to uncover technical requirements and offer viable solutions. Proof of Concept (PoC) : Lead the technical aspects of PoC engagements, demonstrating the capabilities and benefits of the proposed solutions. Collaborate with the customer to validate the solution, ensuring it aligns with their expectations. Product Demos & Presentations : Deliver compelling product demos and presentations tailored to the customer’s business and technical needs, helping organizations unlock innovation and growth through AI. Simplify complex technical concepts to ensure that both business and technical stakeholders understand the value proposition. Proposal Development & RFPs : Assist in crafting technical proposals, responding to RFPs (Request for Proposals), and providing technical content that highlights the company’s offerings, differentiators, and technical value. Technical Workshops & Trainings : Facilitate customer workshops and training sessions to enable customers to understand the architecture, functionality, and capabilities of the solutions offered. Collaboration with Product & Engineering Teams : Provide feedback to product management and engineering teams based on customer interactions and market demands. Help shape future product offerings and improvements. Market & Competitive Analysis : Stay up-to-date on industry trends, new technologies, and competitor offerings in AI and Machine Learning, Cloud and Networking, to provide strategic insights to sales and product teams. Documentation & Reporting : Create and maintain technical documentation, including solution designs, architecture diagrams, and deployment plans. Track and report on pre-sales activities, including customer interactions, pipeline status, and PoC results. Key Skills and Qualifications: Experience : Minimum of 8-10 years of experience in a pre-sales or technical sales role, with a focus on AI, Cloud and Networking solutions. Technical Expertise : Solid understanding of Cloud computing, Data Center infrastructure, Networking (SDN, SD-WAN, VPNs), and emerging AI/ML technologies. Experience with architecture design and solutioning across these domains, especially in hybrid cloud and multi-cloud environments. Familiarity with tools such as Kubernetes, Docker, TensorFlow, Apache Hadoop, and machine learning frameworks. Sales Collaboration : Ability to work alongside sales teams, providing the technical expertise needed to close complex deals. Experience in delivering customer-focused presentations and demos. Presentation & Communication Skills : Exceptional ability to articulate technical solutions to both technical and non-technical stakeholders. Strong verbal and written communication skills. Customer-Focused Mindset : Excellent customer service skills with a consultative approach to solving customer problems. Ability to understand business challenges and align technical solutions accordingly. Having the mindset to build rapport with customers and become their trusted advisor. Problem-Solving & Creativity : Strong analytical and problem-solving skills, with the ability to design creative, practical solutions that align with customer needs. Certifications : Degree in Computer Science, Engineering, or a related field Cloud and AI / ML certifications are highly desirable Team Player : Ability to work collaboratively with cross-functional teams including product, engineering, and delivery teams. Preferred Qualifications: Industry Experience : Experience in delivering solutions in industries such as finance, healthcare, or telecommunications is a plus. Technical Expertise in AI/ML : A deeper understanding of AI/ML applications, including natural language processing (NLP), computer vision, predictive analytics, or data science use cases. Experience with DevOps Tools : Familiarity with CI/CD pipelines, infrastructure as code (IaC), and automation tools like Terraform, Ansible, or Jenkins.

Full Stack Developer Job Description – SSDE I Experience: 5-8 years Location : Chennai About Us Our mission to democratise and streamline AI for organisations and their end-users is embodied by Neysa as a system. We believe AI is the most revolutionary technological development of this generation and we intend to see that it gets into the hands of all who want to build with it. Our team’s backgrounds make us uniquely qualified to develop a scalable and efficient purpose-built system to enable real-world impact AI solutions of the future. We are seeking a highly skilled and passionate Full Stack Developer (SSDE – I) with a strong emphasis on UI development to join our dynamic team. You will play a key role in designing, developing, and maintaining our web and service layer applications, ensuring a seamless and engaging user experience. Your expertise in front-end technologies will be critical, while your full-stack capabilities will allow you to contribute across the entire development lifecycle. Roles and Responsibilities As a Full Stack Developer, you will: Develop and implement user-centric interfaces using modern UI frameworks and technologies. Translate UI/UX designs and wireframes into high-quality, responsive web applications. Build and maintain scalable and robust back-end services and APIs. Collaborate closely with product managers, designers, and other developers to define and implement features. Participate in code reviews and ensure code quality and best practices. Troubleshoot and debug applications to identify and resolve issues. Stay up-to-date with the latest trends and technologies in web development. Contribute to the continuous improvement of our development processes. Required Qualifications Degree in Computer Science, Software Engineering, or a related field. Front-End: Extensive knowledge of HTML, CSS, and JavaScript (ES6+). Proficiency in at least one modern JavaScript framework (e.g., React, Angular, Vue.js) is essential. Experience with state management libraries (e.g., Redux, Vuex) is a plus. Back-End: Solid understanding of server-side technologies and frameworks (e.g., Java/Spring, Node.js, Python/Django). Experience with databases (e.g., SQL, NoSQL) is required. UI/UX: A strong understanding of UI/UX principles and best practices. Experience with UI design tools (e.g., Figma, Sketch) is a plus. Version Control: Proficiency with Git. Testing: Experience with unit and integration testing and test driven development. Problem-Solving: Excellent analytical and problem-solving skills. Communication: Strong communication and collaboration skills Preferred Skills Experience with cloud platforms and virtualization Experience with AI/ML playbook creations Basic network concept awareness Experience with Linux commands Understanding of CI/CD pipelines and DevOps practices. Knowledge of containerization tools like Docker and Kubernetes. Familiarity with Agile development methodologies. Strong communication and collaboration skills.

About team NEYSA Neysa is founded by a team which has nurtured a multi-million-dollar business from its inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate. Job Overview We are seeking a dynamic and highly skilled Business Automation to spearhead our business process automation initiatives. The ideal candidate will lead the design, development, and implementation of automation solutions across key business functions, including, but not limited to Finance, CRM, HRMS platforms . You will be responsible for driving high quality and automated system integrations, enhancing operational efficiency, and fostering innovation through automation, ensuring seamless end-to-end processes across the organization. As a vital team member, you will be responsible for identifying the areas of improvement in current business processes, developing and implementing new strategies and technologies, and collaborating with stakeholders to ensure alignment and successful adoption of the new procedures. The role will involve collaborating with cross-functional teams to identify automation opportunities, streamline workflows, and ensure alignment with the company’s overall business objectives. Key Responsibilities Strategy & Vision for Business Automation Align automation initiatives with organizational goals to improve operational efficiency, cost savings, and employee productivity. Drive continuous improvements in automation technologies and methodologies, leveraging best practices and innovative tools. System Integration and Tool Management Contribute in the selection, integration, and optimization of business automation tools. Ensure seamless integration between disparate systems (CRM, HRMS, ERP, Finance, etc.), leveraging API-based, middleware, or cloud integration solutions. Collaborate with IT teams to ensure tools are securely deployed, scalable, and meet performance requirements. Process Automation & Optimization Analyzing existing business processes to identify areas suitable for automation, designing efficient workflows, and developing automation solutions. Identify, design, and implement automation solutions for business processes, such as lead generation, employee onboarding, payroll, invoicing, and financial reporting. Work along with business, operations, engineering, support functions and vendors in enabling definition/ refinement/ optimisation of processes to deliver business efficiencies and systems efficiencies. Cross-Functional Collaboration & Stakeholder Management Work closely with departments like Finance, HR, IT, Sales, and Operations to understand their needs and translate them into automated solutions. Facilitate workshops and brainstorming sessions with business and technical teams to identify opportunities for automation and system improvements. Process Documentation & Training Provide training and support to team members on new processes and best practices. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Develop training programs and materials to help employees adapt to new automation tools and processes. Foster a culture of innovation and continuous improvement within the organization. Compliance, Security & Risk Management Ensure automation solutions comply with relevant regulations and industry standards. Work with security teams to ensure automation processes adhere to data protection and cybersecurity best practices. Monitor and manage risks associated with automation projects, including data integrity, system downtimes, and operational disruptions. Required Qualifications & Experience Education : Bachelor’s or Master’s degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field. Experience : At least 3 -7 years of experience in business process automation, systems integration, or related roles, and in leading teams and major process, applications transformation programs in any services category Proven track record of systems integration (using APIs, middleware, or integration platforms). Prior experience working on Enterprise Applications Integration will be a plus, in addition to updated know-how on information security issues. Experience across the complete system lifecycle – design, architecture, development, testing, release, implementation, maintenance; and proven ability to manage performance, scalability, and enterprise-wide deployment issues. In-depth knowledge of Finance , CRM , HRMS applications / platforms Technical Skills : Deep understanding of APIs, and SaaS integration techniques. Proficiency in automation tools and technologies, scripting languages, and database management. Knowledge of programming languages (e.g., Python, JavaScript) is a plus for technical troubleshooting. Familiarity with tools like ZOHO, Power automate, Power Bi, will be advantage. Soft Skills : Excellent communication and interpersonal skills with the ability to collaborate with cross-functional teams. Strong leadership and people management capabilities, including mentoring and developing team members. Analytical mindset with strong problem-solving and critical-thinking skills. Preferred Skills Previous experience in finance transformation or enterprise resource planning (ERP) systems integration. Knowledge of agile project management methodologies and tools (e.g., Jira, Trello).

Job Title : Onsite Field Sales Specialist (Client Account Management) Location : Mumbai Experience : 6 to 7 Years Department : Sales & Business Development About Neysa.ai: Neysa.ai is an innovative AI-driven technology company transforming industries with advanced solutions. We are looking for a dynamic Onsite Field Sales Specialist to manage and grow client relationships, drive business development, and maximise revenue opportunities through upselling and cross- selling strategies. Key Responsibilities: Serve as the primary point of contact for assigned client accounts, ensuring strong relationship management and satisfaction. Conduct regular onsite visits to maintain close engagement with clients and address their evolving needs. Identify opportunities to upsell and cross-sell Neysa.ai’s solutions to existing clients, driving revenue growth. Develop a deep understanding of client requirements, industry trends, and market demands to tailor solutions accordingly. Collaborate with internal teams, including product, marketing, and customer success, to deliver seamless client experiences. Generate and maintain sales reports, account performance metrics, and pipeline forecasts. Work towards achieving and exceeding sales and account expansion targets. Stay updated on competitors and industry developments to strategize effectively. Qualifications & Skills: 6 to 7 years of experience in field sales, account management, business development, or a similar role. Strong experience in farming (client relationship management) and nurturing accounts. Proven ability to upsell, cross-sell, and maximize revenue from existing accounts. Excellent interpersonal, negotiation, and communication skills. Self-motivated and target-driven with a proactive approach to client engagement. Ability to work independently while collaborating effectively with cross-functional teams. Prior experience in AI, SaaS, or technology-driven industries is a plus. Why Join Us? Work with cutting-edge AI technology in a rapidly growing company. Opportunity to manage key accounts and play a pivotal role in business expansion. Competitive compensation and performance-based incentives. A dynamic and collaborative work environment that fosters innovation and growth If you're passionate about client relationships and sales growth, we’d love to hear from you! Apply now to join Neysa.ai and be a part of the AI revolution.

You will be joining Neysa, a company founded by a team that has successfully nurtured a multi-million-dollar business to become a leader in its industry. As problem solvers at heart, we thrive on seeing our ideas come to life in the real world and are constantly pushing the boundaries of what is possible. Our mission has not only changed our lives but also impacted the people we work with and the community we operate in. We are currently looking for a talented and dynamic Business Automation expert to lead our business process automation initiatives. In this role, you will be responsible for designing, developing, and implementing automation solutions across various key business functions such as Finance, CRM, and HRMS platforms. Your primary objective will be to drive high-quality and automated system integrations, enhance operational efficiency, and promote innovation through automation to ensure seamless end-to-end processes throughout the organization. Your responsibilities will include aligning automation initiatives with organizational goals to enhance operational efficiency, cost savings, and employee productivity. You will play a crucial role in selecting, integrating, and optimizing business automation tools while ensuring seamless integration between different systems. Collaborating with cross-functional teams to identify automation opportunities, streamline workflows, and align with overall business objectives will be a key aspect of your role. Furthermore, you will work closely with departments like Finance, HR, IT, Sales, and Operations to understand their needs and translate them into automated solutions. Facilitating workshops and brainstorming sessions to identify automation opportunities and system improvements will be essential. You will also provide training and support to team members on new processes and best practices, develop process documentation and guidelines, and create training programs to assist employees in adapting to new automation tools and processes. In addition to the technical aspects of the role, you will need to ensure that automation solutions comply with relevant regulations and industry standards. Working with security teams to adhere to data protection and cybersecurity best practices and monitoring and managing risks associated with automation projects will be crucial. To be successful in this role, you should have a Bachelor's or Master's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field, along with at least 3-7 years of experience in business process automation or related roles. Strong technical skills in APIs, SaaS integration techniques, automation tools, scripting languages, database management, and programming languages such as Python and JavaScript are required. Excellent communication and interpersonal skills, strong leadership capabilities, and analytical thinking are also essential for this role. Preferred skills include previous experience in finance transformation, enterprise resource planning (ERP) systems integration, and knowledge of agile project management methodologies and tools. Familiarity with tools like ZOHO, Power Automate, and Power BI will be advantageous in this role.,

About the Role As the Head - Procurement at Neysa.ai, you will build and lead a high-impact, modern procurement function from the ground up—crafting sourcing strategies, vendor partnerships, and operational systems that power our AI-first and cloud-native future. This role is both strategic and operational. You’ll be responsible for shaping Neysa’s sourcing roadmap across complex categories like compute infrastructure (GPUs, servers), cloud credits, SaaS tools, professional services, and specialized AI partnerships. In a fast-moving ecosystem where scale and agility are paramount, you’ll bring clarity, control, and commercial advantage to every procurement decision. You’ll work closely with business, engineering, and finance leaders to forecast needs, optimize cost structures, ensure compliance, and deliver long-term value through data-driven sourcing and negotiation strategies. If you’re excited by the challenge of building procurement in a high-growth AI tech company—this is your opportunity to lead from the front. Key Responsibilities 1. Strategic Sourcing & Category Ownership Build and execute Neysa’s end-to-end procurement strategy across CapEx and OpEx. Lead sourcing for high-priority categories: GPUs, cloud credits, servers, networking equipments, SaaS platforms, and consulting services. Define procurement policies and build lightweight, scalable governance frameworks that balance structure with agility. Forecast category demand in partnership with all functional teams. Manage and mentor procurement teams, fostering a culture of innovation and continuous improvement 2. Vendor & Ecosystem Management Identify, evaluate, and engage with high-value strategic partners, global suppliers, and niche vendors. Lead commercial negotiations, pricing discussions, and contract finalisation with a focus on TCO and flexibility. Establish vendor scorecards and feedback loops for ongoing performance management. Develop alternate supplier strategies to mitigate risks and ensure continuity. 3. Procurement Intelligence, Digitisation & Compliance Implement procurement automation through ERP or lightweight tools; explore AI-led platforms to drive efficiencies. Build real-time dashboards and spend visibility systems for Finance and leadership. Partner with Legal and Finance to ensure regulatory compliance, risk mitigation, and audit readiness. Drive data-backed insights into sourcing decisions and identify cost-saving opportunities. 4. Build-Mode Leadership As the first procurement leader at Neysa, you’ll operate as a strategic individual contributor with the mandate to build a scalable function. Design scalable SOPs, documentation processes, and vendor onboarding play books. Responsible for scaling procurement operations across geographies and verticals. Reporting to: Executive Vice President – Finance (EVP - Finance) Functionally Aligned With: Leadership team What You Bring 15+ years of procurement experience in tech, cloud, datacenter or high-growth enterprise environments. Proven ability to handle strategic sourcing in areas like cloud infra, SaaS, hardware, and AI/ML services. Strong commercial acumen with expertise in negotiation, contract structuring, and vendor governance. Excellent analytical, organisational, and communication skills to articulate complex technical and procurement strategies. Experience in scaling procurement systems using ERP tools (SAP, Oracle, Coupa, etc.) or modern procurement stacks. Deep understanding of the tech vendor ecosystem and regulatory frameworks around high-value sourcing. Bias for action, builder’s mindset, and a pragmatic approach to working in evolving environments. Why Join Neysa? Neysa.ai is reimagining how businesses build and deploy AI at scale—and your role will directly impact how efficiently we operate, partner, and scale in this journey. This is your chance to build a procurement function that’s not just operational but transformational. You’ll have the runway to make critical sourcing decisions, influence long-term vendor strategy, and eventually build a procurement team from scratch. If you want to create tangible impact at the intersection of AI, cloud, and commercial excellence—this is the role for you. Build the backbone of AI acceleration. Build it at Neysa. www.neysa.ai

About the Company Neysa, an AI Acceleration Cloud System provider, democratizes AI adoption with purpose-built platforms and services for AI-native applications and workloads. Co-founded by industry leaders, Neysa empowers businesses to discover, deploy, and scale Gen AI and AI use cases securely and cost-effectively. Our flagship platforms, Neysa Velocis, Neysa Overwatch, and Neysa Aegis, accelerate AI deployment, optimize network performance, and safeguard AI/ML landscapes. Neysa is committed to enabling AI-led innovation across industries and geographies. About the Role Responsibilities: Work with time-sensitive and streaming data for analysis, filtering and sorting, for example, the C++ STL Create parallel processing architectures which can scale up and down on demand Interact with external systems and handle their idiosyncrasies in a live, data-heavy, time-constrained environment Provide a resilient and predictable platform for upper-layer applications Come up with bespoke solutions for real-world data handling problems Handle cryptography and communication security over untrusted channels Required Skills Have a deep understanding of object-oriented programming, socket programming and memory management techniques Have experience with multi-threaded and multi-core programming and its associated concurrency, locking and synchronisation techniques Be aware of interprocess communications (IPC/gRPC) and message queueing Be comfortable with mathematical functions and the associated libraries in system programming. You also should be unafraid to use math to optimise your code Understand synchronous and asynchronous communication, and when to use what Be comfortable in handling low level byte operations Preferred Skills The initiative to work on your own, at your own pace, but on a schedule The courage to iterate, re-iterate and the re-re-iterate till you get it right. And then defend your design philosophy Think through all the possible applications of your work, and then making sure it performs awesome in every one of them Making the right algorithm choices based on design requirements Write good, commented and (hopefully) error free code. Logic failures are acceptable, but poor error handling is not ```

About Neysa.ai: Neysa.ai is an AI Acceleration Cloud company enabling the secure, scalable, and cost-effective adoption of Generative AI (Gen AI) and AI-native applications. With platforms like Neysa Velocis, Neysa Overwatch, and Neysa Aegis, we empower enterprises, research institutions, and academia to accelerate AI innovation—from ideation to deployment. We are now looking to expand our footprint across India’s academic and research ecosystem, by hiring a seasoned sales strategic individual contributor who understands how to engage and partner with educational and research institutions to drive the adoption of cutting-edge Gen AI infrastructure and platforms. We are seeking a results-driven and strategic Academic, Research & EdTech Sales Professional to manage and grow our presence in the North East India region. The role involves driving sales to universities, colleges, research institutes, and government-funded labs , to the ecosystem of education and research as a whole. Key Responsibilities: • Sales Strategy & Execution: o Develop and execute a regional sales strategy for academic and research accounts. o Identify, prospect, and engage new customers in the region. o Meet or exceed sales targets and KPIs. • Account Management: o Maintain and grow relationships with key decision-makers (professors, research heads, purchase officers). o Provide product demonstrations, technical presentations, and training sessions. • Territory Development: o Map the education and research ecosystem in North and East. o Build a strong pipeline through field visits, workshops, and participation in academic events. • Cross-Functional Collaboration: o Work closely with product specialists, application scientists, and marketing teams. o Support quotations, and post-sales activities. • Customer Insights & Reporting: o Collect market intelligence and customer feedback to refine offerings. o Prepare monthly reports, forecasts, and business reviews. Qualifications & Experience : • Min 10 plus years of experience • EdTech sales to higher education (colleges, universities, research bodies) • SaaS or software platform sales in the education sector • Experience working with academic decision-makers , including Deans, Registrars, IT Heads, Faculty, and Procurement Team • Government Research Labs (CSIR, ICMR, ICAR, IITs, NITs, etc.) • Universities & Technical Colleges • EdTech or SaaS solutions for academic customers • Lab equipment or scientific publishing houses (Springer, Elsevier, etc.) Key Skills: • Consultative selling and solution-based sales • Building long-term academic partnerships • Dealing with professors, purchase departments, and institutional heads • Pipeline development and lead qualification • Strong intent to work in this space • interpersonal and communication skills (written and verbal). • Technical sales aptitude with the ability to understand and explain complex products. • Account planning, negotiation, and closing skills. • High level of self-motivation and ability to work independently. • Proficiency in CRM tools and MS Office. Preferred Skills • Exposure to Gen AI , cloud-native technologies , or AI/ML platforms is highly desirable. • Familiarity with academic grant systems, innovation cells, and industry-academia collaboration programs. Regional Knowledge: For roles in regions like North East India , it's highly beneficial to have: • Existing contacts or network in education/research sectors • Knowledge of local academic institutions and government research setups • Understanding of regional languages or cultural nuances If you’re passionate about AI transformation in academia , and you have the experience and drive to build India’s next generation of AI-powered campuses and research centers , we’d love to hear from you. Join Neysa.ai – and help shape the future of AI infrastructure in education and research.

The Customer Experience Lead at Neysa will be responsible for overseeing the entire customer lifecycle, from onboarding to renewal, ensuring an exceptional customer experience with a focus on governance, engagement, and growth. This role will lead strategic initiatives to enhance customer relationships, identify upselling and cross-selling opportunities, and drive long-term retention by ensuring customers achieve maximum value from Neysa's AI-powered solutions. The ideal candidate will have extensive experience in customer success, lifecycle management, and a solid understanding of AI-driven platforms, particularly in cloud-based environments. Key Responsibilities: Customer Governance: Develop and implement governance strategies for key customer accounts, ensuring they are maximizing the value from Neysa's AI platforms, including Neysa Velocis, Neysa Overwatch, and Neysa Aegis. Lead regular customer meetings and business reviews, establishing strong relationships with executive-level stakeholders, and ensuring alignment between customer goals and our AI solutions. Drive proactive engagement strategies to ensure customers are effectively using our products and services while addressing any potential concerns or issues. Lifecycle Management: Own the entire customer lifecycle from onboarding to renewals, ensuring smooth transitions and continuous value delivery at each stage. Monitor customer health scores, customer satisfaction, and usage patterns to proactively identify risks, and develop targeted retention strategies for at-risk customers. Develop tailored action plans to enhance customer success, increase product adoption, and optimize usage of Neysa's AI platforms. Upselling & Cross-selling: Identify and drive upselling and cross-selling opportunities within existing customer accounts, aligning additional offerings with customer needs, objectives, and AI-driven growth. Collaborate with sales and product teams to develop personalized solutions and strategic offers for customers. Maximize revenue from the existing customer base by providing value-driven recommendations for new features, services, or upgrades that meet customers" evolving needs. Customer Success Strategy: Develop and execute customer success strategies that ensure the successful adoption and scaling of Neysa's AI platforms, driving measurable customer outcomes. Foster a customer-first culture across teams, ensuring that customer satisfaction, retention, and long-term success are at the heart of business activities. Act as a trusted advisor to customers, ensuring they are informed and engaged throughout their journey with Neysa. Feedback & Insights: Gather, analyze, and act upon customer feedback to continuously improve the customer experience and product offerings. Leverage data-driven insights to understand customer challenges and opportunities, using these insights to enhance product offerings and drive strategic decision-making. Collaborate with the product team to communicate customer feedback, driving product improvements and new features that align with customer needs. Cross-functional Collaboration: Work closely with the product, marketing, and engineering teams to ensure that customer needs are met, new features are successfully rolled out, and customers receive ongoing support throughout their journey. Coordinate with the sales team to support new customer acquisitions and ensure a smooth transition from sales to customer success. Team Leadership: Lead and mentor a team of customer experience professionals, providing guidance, coaching, and fostering a culture of excellence and collaboration. Provide leadership in developing scalable processes for customer success management, ensuring the highest standards of service and operational efficiency. Qualifications: Experience: 12+ years of experience in customer experience, customer success, or account management, with a focus on governance, lifecycle management, and strategic upselling/cross-selling within a cloud-based or SaaS environment. Industry Knowledge: Strong understanding of AI, cloud systems, or related technologies, with the ability to apply this knowledge to deliver superior customer experiences in the context of AI acceleration platforms. Customer Governance: Proven experience in developing and managing customer governance strategies to ensure the long-term success of high-value customer accounts. Leadership: Demonstrated ability to lead and mentor a team, driving customer-centric initiatives and fostering a culture of customer success within the organization. Upselling & Cross-selling Expertise: A track record of driving significant revenue growth through effective upselling and cross-selling strategies, with a focus on delivering value to customers. Problem-Solving & Analytical Skills: Strong problem-solving abilities and data-driven decision-making skills to anticipate customer needs, resolve issues, and develop strategies for customer retention and growth. Communication: Exceptional communication skills, including the ability to interact with C-level executives and key stakeholders, present complex solutions in a clear and compelling manner, and align customer success initiatives with business objectives. Collaboration: Ability to work cross-functionally with sales, marketing, and product teams to align customer success strategies with company goals and deliver consistent value. Education: A bachelor's degree in Business, Marketing, or a related field; an MBA or advanced degree is a plus. Preferred Qualifications: Experience in AI, cloud-based platforms, or technology solutions with a focus on driving customer success and growth. Familiarity with customer success tools (e.g., Gainsight, Salesforce) and CRM systems. Certifications in customer success management (e.g., CSPO, CCXP) are a plus.,

About the Company The Neysa Team Neysa is founded by a team which has nurtured a multi-million dollar business from its inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate. About the Role Employee Experience is a much-maligned word in the corporate setup. But a good HR person is pivotal for a good company. For this role, we expect you identifying top talent, developing a robust candidate pipeline, researching and understanding the industry, company culture, and specific job requirements to determine the ideal candidate. Responsibilities Understanding and Creation of JD description as per the company and business needs. Use job boards, social media, and professional networks (like LinkedIn, Hirist, Naukri etc) to identify and reach out to potential candidates for current and upcoming positions. Review and update job postings on various platforms to ensure they accurately reflect the role and attract the right candidates. Review incoming resumes and applications to shortlist candidates who meet the required qualifications and skills. Contact candidates to schedule initial screening calls or interviews. This might include sending emails, making phone calls, or using video conferencing tools. Schedule interviews between candidates and hiring managers, and ensure all logistical details are in place. Meet with hiring managers to clarify job requirements, discuss candidate profiles, and update on progress. Review feedback from interviews with hiring managers and adjust the search strategy if needed. Monitor and analyse recruitment metrics such as time-to-fill, cost-per-hire, and candidate quality to assess the effectiveness of recruitment strategies. Prepare reports for senior management or HR to provide updates on hiring progress, challenges, and opportunities. Stay updated on industry trends, compensation benchmarks, and competitor hiring practices to ensure the company remains competitive in attracting. You should be good with data and reports, and personnel documentation. Handle expectations and conflicts. Be the sounding bell for new company policies, and create mechanisms for enforcement. Manage employee experience, and be an evangelist for well-being. Keep an eye out on employee morale and engagement. Qualifications Have 2-4 years of experience in Technical & Non-Technical Hiring from various platforms. (For Ex: Full-Stack Developers, Front-End & Back End Developer, Network Designers, Infrastructure architect, Cloud & Dev-Ops Engineer, Principal Software Architect (C, C++), Machine Learning Engineers, Machine Learning Developer, Alliance & Sales Managers, Product Managers, Marketing Managers etc) Should have firm understanding of skills needed for technical hiring from preferred domain. Be a great people person, friendly and approachable. Have a firm command of the technology and tools you need. Have excellent communication, both written and spoken. Understand regional and cultural undercurrents and how they can affect the workplace. Be the employee's voice to the company management, and vice versa.