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Cloud Operations Lead

Cloud Operations Lead

TCG Digital

5 years

0 Lacs

orissa

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

aws azure monitoring datadog code terraform management itil orchestration kubernetes security compliance communication stability planning efficiency automation development analysis drive logging metrics resolve patch maintenance provisioning scaling governance iam encryption network segmentation regulations audits leadership devops networking support escalation gcp finance reliability engineering

Work Mode

On-site

Job Type

Part Time

Job Description

Role

Cloud Operations Lead

Location

Onsite or Hybrid

Experience

5-8 years

Education

Bachelor’s degree in Computer Science, IT, or related field.

Number of Positions

Skills Required

Technical Skills

Expertise with at least one major cloud platform (AWS, Azure, GCP).
Hands-on experience with monitoring and observability tools (CloudWatch, Datadog, New Relic, Prometheus).
Strong knowledge of Infrastructure as Code (IaC) (Terraform, CloudFormation, ARM templates).
Experience with incident management frameworks (ITIL, SRE principles, PagerDuty/On-Call rotations).
Understanding of container orchestration (Kubernetes, ECS, AKS, GKE) and CI/CD pipelines.
Familiarity with cloud security best practices and compliance frameworks.

Soft Skills

Proven ability to lead and motivate teams in a fast-paced environment.
Excellent problem-solving, decision-making, and communication skills.
Ability to collaborate with both technical and business stakeholders.

Roles & Responsibilities

Role Overview

The Cloud Operations Lead is responsible for ensuring the stability, availability, security, and performance of all cloud-based systems and services. This role focuses on operational excellence, including monitoring, incident response, change management, and capacity planning. The Cloud Operations Lead coordinates cross-functional teams, optimizes cloud resources for cost efficiency, and drives automation to reduce manual work.

Key Responsibilities

Cloud Operations & Reliability

Own day-to-day operations of all production, staging, and development cloud environments.
Ensure high availability of services by maintaining robust monitoring, alerting, and incident response processes.
Lead root cause analysis (RCA) and post-mortem reviews to drive continuous improvement.
Implement observability practices (logging, tracing, metrics) to proactively detect and resolve issues.
Oversee patch management and maintenance activities to keep systems secure and up-to-date.

Automation & Optimization

Develop and maintain automation scripts for cloud resource provisioning, scaling, and monitoring.
Optimize cloud cost usage through rightsizing, reserved instances, and cost governance policies (FinOps).
Standardize runbooks and operational playbooks for common tasks and incidents.

Security & Compliance

Enforce security baselines (IAM, encryption, network segmentation) across all cloud services.
Collaborate with security teams to implement cloud-native security tools and respond to threats.
Ensure compliance with regulations and audits (SOC 2, ISO 27001, GDPR, HIPAA where applicable).

Team Leadership & Collaboration

Lead, mentor, and develop a team of cloud operations engineers.
Foster a culture of SRE/DevOps best practices, promoting automation and reliability.
Work closely with application, DevOps, and networking teams to support business-critical services.
Act as escalation point for critical incidents and operational challenges.

Vendor & Stakeholder Management

Manage relationships with cloud providers (AWS, Azure, GCP) and monitoring tool vendors.
Provide regular status updates and operational metrics to senior management.
Collaborate with finance to align on cloud cost forecasts and budget planning.

Other Information

Educational Qualifications

Bachelor’s degree in Computer Science, IT, or related field.
5–8 years of experience in cloud operations, site reliability engineering (SRE), or IT infrastructure.
2+ years in a leadership role managing operational teams.

SPOC

Human Resources

Mail to

careers@tcgdigital.com

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Cloud Operations Lead