Chief Operating Officer

Location: Bangalore, India 

Reporting to: Founder & CEO 

Type: Full-time 

About HerKey

HerKey is India’s largest career engagement platform for women, serving over 5 million women 

and 200,000 business users. We connect women to opportunities, learning, and communities to 

help them unlock their full work-life potential. With strong traction and robust unit economics, 

HerKey is poised for 10x growth over the next three years. 

Chief Operating Officer (COO)

Membership Solutions, Marketing, Product, and Brand Sales, taking our consumer tech 

business from scale to market leadership. 

Key Responsibilities

Strategic Leadership & Growth 

● Partner with the CEO to define and execute the company’s growth roadmap. 

● Translate vision into measurable strategies across membership, marketing, product, 

and monetization. 

● Drive user acquisition, adoption, retention and monetization across the platform. 

Membership Solutions & Revenue

● Lead the growth of B2C membership products (digital-first clubs, subscriptions, paid 

sessions). 

● Develop pricing, GTM, and upsell strategies to maximize ARPU and LTV. 

● Oversee partnerships with academies, service providers, learning partners, and event 

organizers to scale offerings. 

Product & Technology

● Work closely with the product and tech teams to build and optimize a seamless, 

AI-powered consumer experience. 

● Use data-driven insights to enhance engagement, conversion, and monetization. 

● Prioritize product roadmap for maximum business impact. 

Marketing & Brand Sales

● Work closely with the marketing and sales teams to strategize brand positioning, 

storytelling, and campaigns to build category leadership. 

● Oversee B2C and B2B marketing funnels to drive awareness, demand, and loyalty. 

● Expand brand partnerships and sponsorship revenue. 

Teamwork & Leadership

○ Build, inspire, and lead high-performing cross-functional teams across 

membership, marketing, and sales. 

○ Create a culture of trust, transparency, and accountability where innovation 

thrives. 

○ Mentor senior leaders to maximize their potential and drive alignment to 

business goals. 

○ Champion collaboration between departments to ensure cohesive  

execution. 

Operational Excellence

● Establish strong metrics, reporting systems, and accountability frameworks. 

● Foster a high-performance culture with cross-functional collaboration. 

● Ensure financial discipline while driving growth at scale. 

Qualifications & Experience

● 12–18 years of experience in senior leadership roles in consumer tech / 

marketplace / membership-based businesses. 

● Proven track record of scaling a B2C product from millions to tens of millions of users. 

● Strong understanding of digital-first omnichannel business models. 

● Experience in subscription/membership revenue growth and digital product 

monetization. 

● Demonstrated success in building, mentoring, and scaling high-performance 

teams. 

● Data-driven decision-making mindset with deep comfort in performance metrics. 

● Inspirational leader with exceptional stakeholder management skills. 

Key Skills

● Strategic planning & execution 

● Revenue & P&L ownership 

● Growth hacking & GTM 

● Product management & tech collaboration 

● Partnerships & ecosystem building 

● Team building & culture shaping 

●  Cross-functional collaboration  

Why Join Us?

At HerKey, you’ll have the opportunity to lead one of India’s most impactful consumer tech 

platforms, shaping the future of women’s work-life aspirations. You’ll work with a mission-driven, 

high-growth team where change is mandatory and together, change is inevitable.