Chief Information Security Officer

Chief Information Security Officer

Location:

Department:

ABOUT iBASIS:

iBASIS is the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. iBASIS is the first independent international communications specialist, ranking as the third largest global wholesale voice operator and a Top 3 Mobile Signaling & Data solutions vendor with 700+ connected destinations.

Since the integration of the Altice Europe N.V. international voice carrier business in France, Portugal, and the Dominican Republic, iBASIS serves 1,000+ customers, across 18 offices worldwide. iBASIS also provides the end-to End Global Access for Things™ connectivity solution; simplifying IoT device connection through one unified platform for seamless, remote, programmable, and secure communication.

THE ROLE:

The Chief Information Security Officer (CISO) will serve as the executive owner of the company’s information and cyber security strategy, overseeing all aspects of security operations, governance, and risk management.

The CISO will be responsible for protecting iBASIS’s critical telecom infrastructure, customer data, intellectual property, and global services against evolving cyber threats while enabling secure business growth and innovation.

This role requires strong leadership, a strategic mindset, and deep expertise in both telecom security and regulatory compliance.

RESPONSIBILITIES:

Strategy and Governance

• Develop, communicate, and execute a comprehensive, risk-based global security strategy aligned with iBASIS business objectives and compliance requirements.
• Establish and maintain security policies, standards, and frameworks in line with ISO 27001, NIS/NIS2, GDPR, and telecom-specific obligations.
• Serve as the primary security advisor to the executive team and the board of directors, presenting regular updates on risk posture and program effectiveness.
• Lead the development and continuous improvement of the information security management system (ISMS).

Security Operations and Incident Management

• Oversee day-to-day security operations, including monitoring, detection, and incident response. Also as per need work with Crowdstrike as iBASIS’s MSSP
• Lead preparation for and management of major security incidents, including customer notification, regulatory reporting, and root cause analysis.
• Ensure 24/7 protection of telecom platforms, including voice, signaling, messaging, IoT, and interconnect infrastructure.

Risk Management and Compliance

• Identify, assess, and prioritize security risks across the enterprise and supply chain.
• Develop and manage security risk registers, mitigation plans, and risk acceptances.
• Ensure compliance with global regulatory and contractual requirements (GDPR, CCPA, NIS2, telecom-specific regulations).
• Oversee regular vulnerability assessments, penetration testing, and third-party security reviews.

Data Protection and Privacy

• Collaborate with the Data Protection Officer and legal teams to ensure privacy by design and by default.
• Safeguard sensitive customer data (CDRs, personal information, billing data) against unauthorized access or disclosure.

Culture and Awareness

• Build a culture of shared security ownership across all business functions.
• Drive continuous education and awareness programs tailored to employees, partners, and contractors.

Security Architecture and Technology Enablement

• Provide leadership for secure design and deployment of:
• Cloud infrastructure
• Core telecom platforms (BSS/OSS)
• API services and partner integrations
• IoT and 5G services
• Evaluate and select security technologies (SIEM, IAM, DLP, WAF, endpoint protection).

Third-Party and Supply Chain Security

• Oversee assessments of vendors and partners.
• Define security requirements in contracts and SLAs. Monitor and mitigate supply chain risks

QUALIFICATIONS:

Education and Certification:

• Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field.
• Relevant certifications strongly preferred (e.g., CISSP, CISM, CISA, CCISO).

Experience:

• 12+ years of progressive experience in information security leadership roles.
• Experience in telecom, technology, or complex global service environments.
• Demonstrated success establishing and maturing enterprise security programs.

Knowledge and Skills:

• Deep understanding of telecom security standards (3GPP, SS7, Diameter, SIP).
• Expertise in cloud and hybrid security models.
• Strong grasp of regulatory compliance (GDPR, NIS2, etc.).
• Proven ability to build and lead high-performing security teams.
• Excellent communication and stakeholder management skills.

What Success Looks Like

• Clear, measurable reduction in security risk exposure.
• Compliance with regulatory and contractual obligations.
• Strong culture of security awareness and accountability.
• Efficient incident detection and response capabilities.
• Trusted advisor relationships with executive leadership and customers.