About the Role: Self-driven Data Engineer/Developer, who is a fast-learner and can push forward to get the job done is a must. Bachelor's Degree in Computer Science, Engineering, Mathematics or related experience in IT/IS, Operations and DevOps environment. 5+ years of recent working experience in IT/IS environment directly working with engineering teams. 3+ years of recent working experience architecting and designing (architecture, design patterns, reliability and scaling) of new and current systems. Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Working knowledge of software development methodologies like Agile, Scrum, Kanban, or equivalent. Experience partnering with product and/or program management teams and servicing internal customers. Must be adept at analyzing large-scale systems and clearly documenting design Solutions. Good interpersonal and communication skills, both written and oral, are a must. Ability to be both an Individual Contributor and Team Player when necessary. Must be very well organized and attentive to details. Youll Bring: Strong knowledge in UNIX/Linux Operating Systems, including experience. working with Linux/Unix/Shell scripts. Very strong knowledge and working experience with SQL (Oracle, PostgreSQL) Very experienced hands-on ETL developer with one of the ETL tools below: Experienced ODI (Oracle Data Integrator) developer Experienced Pentaho Data Integrator (PDI) developer Very experienced in SAP BI building universes and complex BI reports – experience with Tableau dashboards is a plus. Recent working experience in ETL and Data Warehouse development. Strong analytical capability in trouble-shooting and debugging skills that involve a deep understanding of software, hardware, firmware and network layers/components.

Role: Customer Service Desk Associate - Technical Support Location: Hyderabad - India Department: Operations THE ROLE: The iBASIS Senior Customer Service Desk is in charge of assisting iBASIS customers with technical problems when using iBASIS products and services. Together with iBASIS NOC, the CSD Team is responsible of communications with the customers, understanding their queries and handling their requests according to existing procedures, to achieve a quick resolution. IBASIS CSD also has the mission of managing vendors' performance, opening tickets to them and doing the follow-up until full resolution. The CSD Team contributes to establishing iBASIS reputation as a company that offers excellent customer support during after-sales operations. The successful candidate will be an analytical, independent and self-confident professional with excellent communication and organizational skills. A proactive attitude is a must, as well as eagerness to learn and grow! RESPONSIBILITIES: Respond to customer issues/queries by recording the details of events in the Remedy ticketing system, keeping the customer up to date on problem resolution. Understand technical issues reported by customers, identify the different products of the company, and closely work with the Global NOC team towards solving them. Vendor management includes but not limited to follow-up/escalation/retest/resolution of reported issue. Managing ticket lifecycle from opening to closure within ITSM specific tools Prioritize and allocate trouble tickets depending on customer grades and incident severity, minimize the time to resolve and trouble-shoot customers issues iBASIS.COM. QUALIFICATIONS: • B.E / B.Tech (E.C.E, E.E.E, IT or CSC only) with 2+ years’ experience in Network operations centre/Technical support desk/Service desk. • Excellent communication skills, both verbal and written English; Good to have Spanish, French, Portuguese. • Basic knowledge of telecommunications networks concepts/ISP/Routing protocols.

Role: Senior Mobile Engineer Location: Hyderabad, Begumpet - India Department IOT Key Responsibilities: Looking for a self-driven and highly motivated Senior Mobile Engineer to work as part of the Signaling Architecture and IoT Engineering group within iBasis. As part of this group, you will be responsible for working on solutions design and architecture related to all aspects of 3G, 4G and 5G signaling. This individual will be working on all the IoT, mobile and voice solution initiatives iBasis is working on. The candidate will have the following skill set: 1. Bachelor's or Master’s Degree in EE or Computer Science with a minimum of 8 - 10 years of experience in the relevant field. 2. Strong background in designing solutions with 3G, 4G, and 5G signaling including MAP, Diameter, HTTP, GTP etc. 3. Strong understanding of all SMS protocols and various VoLTE implementations. 4. Strong Hands on working knowledge working on mobile core systems including but not limited to HSS/HLR, SMSC, MSC, MME, SGW/SGSN, PGW/GGSN, GTP proxy etc. 5. Hands on working knowledge of the 5g network core signaling elements and various interfaces, Focus on the IPX models including the N32 interface. 6. Team player and be ready to be on-call. Good to have: 1. Worked in a telecom service provider, vendor or carrier. 2. Have worked closely with specification bodies including GSMA, IETF, 3gpp etc. 3. Strong documentation skills and cross functional work experience. 4. Worked on or have a good understanding of eSIM based solutions and the relevant ETSI SIM Toolkit and GSMA M2M IoT specifications. 5. Working knowledge of REST APIs. Likely to have: 1. Strong background in IP networks and good knowledge of routing protocols including BGP, OSPF etc. 2. Hands on experience with some Scripting language, preferably Python. 3. Hands on working knowledge of the network test tools including spectra, Comprion, Raspberry Pi etc.