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8.0 - 10.0 years

5 - 8 Lacs

Hyderābād

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Progress 4GL. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

5 - 8 Lacs

Hyderābād

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cloud-Virtual Desktop Infrastructure-VDI. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Unix - Implementation and Maintenance . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 years

3 - 6 Lacs

India

On-site

Job description: Project Overview: We are seeking an experienced Asterisk or developer to build and integrate voice and contact center features. Responsibilities: Design and implement voice integration using Asterisk. Configure and optimize WebRTC for seamless voice communication in agents' web interfaces and web applications. Develop and implement SIP trunk configurations and other VoIP infrastructure components. Build contact center features, including call routing, IVR , call recording, and call logs. Collaborate with stakeholders to define requirements and ensure smooth integration with existing systems. Conduct rigorous testing of voice features to ensure high-quality performance and reliability. Provide documentation and support during and after the integration phase. Requirements: Proven experience in Asterisk development, including configuration and integration. Minimum 2 years of Experience as Asterisk Developer is compulsory. Strong knowledge of WebRTC and its integration with VoIP systems and web applications. Proficiency in SIP protocols and VoIP infrastructure. Experience with integrating communication platforms using APIs and SDKs. Understanding of scalable and high-availability telephony architecture. Strong troubleshooting and problem-solving skills. Ability to deliver high-quality results within tight deadlines #Contact Person - HR Nidhi Thakur #Contact Number - 9999753291 / 8929340639 #Address - D-117 , Sector 63, 2nd Floor Noida Uttar Pradesh -201301 # Email Id - nidhi.thakur@spinonweb.biz #Notice Period - 15 Days or Immediate joiner #astersik #voip #develoepr #ivr #pbx #webrtc#api #kamlio #astersikdeveloper #immedaitejoiner Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Voip Developer : 2 years (Preferred) Location: Noida Sector 62, Noida, Uttar Pradesh (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

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4.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. How You Will Contribute And What You Will Learn Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds. Key Skills And Experience You have: Bachelor's or Master's degree or equivalent. Minimum 4 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management . Experience with Cloud core technology . Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team In Mobile Networks , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Principal Genesys Cloud Consultant to lead the design, implementation, and support of cloud contact center solutions for our clients. This role involves working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs. The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills. Responsibilities: Lead the design, configuration, and deployment of cloud-based contact center solutions Develop and maintain Architect flows, IVRs, call routing, and system integrations Conduct discovery sessions and translate business needs into technical designs Oversee migrations from legacy platforms to Genesys Cloud Troubleshoot complex technical issues and optimize system performance Deliver technical documentation and knowledge transfer sessions Collaborate with stakeholders and lead project status communications Qualifications 5+ years of experience with Genesys Cloud, including WEM/WFM and digital channels Proficient in Architect flows, IVR scripting, call routing (DTMF/speech), and SIP/VoIP fundamentals Skilled in leveraging APIs for application development, including integration of high-level APIs into enterprise systems Hands-on experience with Amazon Web Services (AWS) Strong documentation skills: callflows, API specs, deployment plans Excellent stakeholder communication and technical leadership abilities Bachelor's degree in Computer Engineering, Telecom, or related field Fluent in English (written and spoken) Able to work independently in a client-facing role Nice to have: Genesys Cloud certifications (Partner/Professional/Developer) Experience with Azure, GCP, or other cloud platforms We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for an experienced Principal Genesys Cloud Consultant to lead the design, implementation, and support of cloud contact center solutions for our clients. This role involves working directly with stakeholders to deliver scalable, integrated solutions tailored to client needs. The ideal candidate combines deep Genesys platform expertise with strong communication and problem-solving skills. Responsibilities: Lead the design, configuration, and deployment of cloud-based contact center solutions Develop and maintain Architect flows, IVRs, call routing, and system integrations Conduct discovery sessions and translate business needs into technical designs Oversee migrations from legacy platforms to Genesys Cloud Troubleshoot complex technical issues and optimize system performance Deliver technical documentation and knowledge transfer sessions Collaborate with stakeholders and lead project status communications Qualifications 5+ years of experience with Genesys Cloud, including WEM/WFM and digital channels Proficient in Architect flows, IVR scripting, call routing (DTMF/speech), and SIP/VoIP fundamentals Skilled in leveraging APIs for application development, including integration of high-level APIs into enterprise systems Hands-on experience with Amazon Web Services (AWS) Strong documentation skills: callflows, API specs, deployment plans Excellent stakeholder communication and technical leadership abilities Bachelor's degree in Computer Engineering, Telecom, or related field Fluent in English (written and spoken) Able to work independently in a client-facing role Nice to have: Genesys Cloud certifications (Partner/Professional/Developer) Experience with Azure, GCP, or other cloud platforms We offer: The Chance to Make an Impact: grow alongside some of the tech industry’s premier talent, with a 99% project success rate delivering for some of the world’s biggest brands. Collaborate on projects that really matter, shaping the future of global industries for some of the biggest names in business. A Work From Anywhere Culture: make the most of the flexibility that comes with fully remote work, within a close-knit, values-driven community. Diversity and Empowerment: thrive in an inclusive and supportive multicultural environment, where differences are celebrated as a key driver of creativity and innovation. Our international culture of diversity gives everyone the chance to make a real difference – in their own way. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. A Better Way of Working: join a company that puts sustainability at the heart of everything it does. Our community is active on a range of sustainability issues, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality and inclusion. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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1.0 years

0 Lacs

Manjeshwara, Kerala, India

On-site

Urgent Hiring For A Well Renowned Broking Firm Urgent hiring for a Well renowned Company for Relationship manager Sr. Relationship Manager Position (To Sell Life insurance, Mutual Fund, Demat, SIP, Equity, All Cross Products.) Eligibility:- Graduation from any stream. Sales Profile only from Banking, Insurance Securities / Broking Sector Candidates Required. Willing to work for Equity Products. (Insurance, Mutual Fund, Demat Accounts, Equities,FD,SIP Etc.) Minimum Experience 1 Year. Highlights of Profile:- Upto 25 - 40% hike in CTC+ Variables huge incentives. Internal Grade Hike. Senior most middle management profile. Co. based clients (HNI ULTRA HNI). Upto 45L annual incentives (Performance based). 10-20% Annual Increments (Performance based). One round Selection process. Interested Candidates Please Drop Their CVs at: - consult.executivesearch@gmail.com Or call on below shared numbers between 10 to 7pm. Regards E S Consultant 7703945182 This job is provided by Shine.com

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2.0 years

0 - 0 Lacs

Noida Sector 62, Noida, Uttar Pradesh

On-site

Job description: Project Overview: We are seeking an experienced Asterisk or developer to build and integrate voice and contact center features. Responsibilities: Design and implement voice integration using Asterisk. Configure and optimize WebRTC for seamless voice communication in agents' web interfaces and web applications. Develop and implement SIP trunk configurations and other VoIP infrastructure components. Build contact center features, including call routing, IVR , call recording, and call logs. Collaborate with stakeholders to define requirements and ensure smooth integration with existing systems. Conduct rigorous testing of voice features to ensure high-quality performance and reliability. Provide documentation and support during and after the integration phase. Requirements: Proven experience in Asterisk development, including configuration and integration. Minimum 2 years of Experience as Asterisk Developer is compulsory. Strong knowledge of WebRTC and its integration with VoIP systems and web applications. Proficiency in SIP protocols and VoIP infrastructure. Experience with integrating communication platforms using APIs and SDKs. Understanding of scalable and high-availability telephony architecture. Strong troubleshooting and problem-solving skills. Ability to deliver high-quality results within tight deadlines #Contact Person - HR Nidhi Thakur #Contact Number - 9999753291 / 8929340639 #Address - D-117 , Sector 63, 2nd Floor Noida Uttar Pradesh -201301 # Email Id - nidhi.thakur@spinonweb.biz #Notice Period - 15 Days or Immediate joiner #astersik #voip #develoepr #ivr #pbx #webrtc#api #kamlio #astersikdeveloper #immedaitejoiner Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Voip Developer : 2 years (Preferred) Location: Noida Sector 62, Noida, Uttar Pradesh (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

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15.0 years

0 Lacs

Gurugram, Haryana, India

Remote

Job Title: Engineering Manager Location: Gurugram, Haryana Experience Required: 12–15 years About the Role: We are seeking an experienced Engineering Manager to lead a talented team of FreeSWITCH engineers, Python developers, and UI/UX designers in building and scaling our click-to-call marketing SaaS analytics platform for advertisers. You will drive the development of a robust, scalable, and secure platform that empowers advertisers with real-time call tracking, analytics, and campaign optimization tools. Key Responsibilities Lead and mentor a cross-functional team of FreeSWITCH engineers, Python developers, and UI/UX designers to deliver high-quality, scalable features for our SaaS platform. Oversee the end-to-end development lifecycle, from planning and architecture to deployment and maintenance, using Agile/Scrum methodologies. Ensure seamless integration of telephony systems (e.g., FreeSWITCH, VoIP) with analytics pipelines and advertiser-facing dashboards. Collaborate with product managers and stakeholders to translate advertiser needs (e.g., call attribution, ROI tracking) into technical solutions. Implement and maintain CI/CD pipelines, containerized environments, and API-driven integrations to support rapid iteration and scalability. - Uphold SaaS security best practices (e.g., SOC2, GDPR) to protect sensitive call and advertiser data. Foster a collaborative, inclusive team culture, motivating engineers to achieve technical and professional excellence. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred). 12–15 years of software engineering experience, with expertise in both front-end (e.g., React, Angular) and back-end development (e.g., Python, Node.js). Proven experience building and scaling B2B SaaS platforms, ideally in adtech, martech, or analytics. Hands-on experience with VoIP and telephony systems (e.g., FreeSWITCH, Asterisk) and real-time communication protocols (e.g., SIP, WebRTC). Strong understanding of data analytics pipelines for processing and visualizing marketing metrics (e.g., call attribution, conversion tracking). Demonstrated leadership in managing cross-functional engineering teams, with a track record of delivering complex projects on time. Proficiency in containerization (e.g., Docker, Kubernetes), microservices, and API-first architectures. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) and cloud platforms (e.g., AWS, GCP, Azure). Knowledge of SaaS security, including access control, data privacy, and compliance (SOC2, GDPR). Excellent problem-solving and decision-making skills in fast-paced environments. Strong communication skills to convey technical concepts to non-technical stakeholders, such as advertisers or marketing teams. (Optional) Experience working in dynamic markets like Dubai or the Middle East, with an understanding of regional business practices. Preferred Skills Familiarity with adtech/martech ecosystems (e.g., CRM integrations, Google Ads, or call tracking platforms). Experience mentoring remote or distributed teams to maintain productivity and collaboration. Passion for building user-centric analytics platforms with intuitive UI/UX. Why Join Us? Be part of a fast-growing SaaS company revolutionizing click-to-call marketing analytics. Lead a talented team, work on cutting-edge telephony and analytics solutions, and make a direct impact on advertisers’ success.

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8.0 - 10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. We are a Great Place To Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What We Offer Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do Will play a key role in analyzing different networking environments and in the development of optimized solutions, working closely with Marketing, Sales, and Operation Teams. Identify requirements, design document and technical solutions for network architecture. Identify potential network risks/issues and provide effective technical solutions to mitigate these risks. Design Engineering (Networking and AV System) How You Will Do It Serve as Network Expert in Generating BOM & Product Selection to support the sales team for the projects with knowledge on IT Passive Products. Design Network architecture for all IT Sub Systems such CCTV, Access Control System (ACS), Building Management Systems (BMS), Datacenter Infrastructure Management (DCIM), AV System, Data & Voice etc., Working knowledge on Network solution documents like Interface Control Documents (ICD), Interface Requirement Document (IRD) etc., Extensive experience in a network design environment gained in Smart City Surveillance, Industrial Network or Datacenter environment with depth technical knowledge on technologies & routing protocols like SIP, IGMP, BGP, IEC61850 etc., Providing product updates, training session and technical advice to team & customer. Drives the complete site survey and design the suitable solution as per the customer requirement. Arranging the successful POC as per the customer scope of work. Economic analysis of various networking architectural approaches and models, along with analysis of the applicability of emerging networking technologies. Certifications on Cisco/ Juniper like CCDA /JNCDA preferred. VMWare/Hyper-V Knowledge of drafting HLD, LLD and other documents Hands on technical troubleshooting capabilities KPI will include: Time bound delivery of project deliverables Developing good work practices Developing standard procedures to save time Minimizing number of Engineering changes High quality delivery Design process improvement Internal team skill development What We Look For Engineer (Degree/ Diploma) Electronic/Electrical/Instrumentation 8 to 10 years of hands-on experience in Networking, AV system design and End to end project solution design and commissioning experience. Good knowledge on ICT Systems Must have hands on experience on Network, Storage, Servers Strong Communication & Presentation Skills.

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15.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At BlackNGreen (BNG) , we don’t just build technology—we shape how billions connect, communicate, and grow. For over 15 years, we've been at the forefront of innovation, partnering with 160+ telecom operators across 70+ countries and impacting over 2 billion lives . From launching category-defining mobile platforms to pioneering voice-led AI experiences through our latest innovation EVA, we’ve consistently stayed ahead of the curve. Today, we're building the future of AI-powered communication—accessible, inclusive, and built to scale globally. We thrive at the intersection of innovation, impact, and scale—where deep tech meets real-world problems in emerging markets. If you're excited by purpose-driven work and love to solve bold challenges, BlackNGreen is the place to be. Where You Fit In We are looking for a highly skilled Integration Specialist to join our team working on Generative AI (Gen AI) projects. The Integration Engineer will play a critical role in connecting and integrating AI-powered solutions with existing systems, platforms, and external tools. You will work closely with development teams, clients, and external partners to ensure seamless integration of AI models, APIs, and cloud services into complex enterprise ecosystems. The role requires a deep understanding of system integration, API development, cloud environments, and AI technologies. Key Responsibilities: Lead technical discussions with clients and telecom operators during the integration process. Design and implement integration solutions tailored to clients' existing systems. Collaborate with development teams to align integrations with product releases. Ensure compliance with security, data protection, and network policies. Manage the entire integration lifecycle, from planning to production. Identify integration risks and work on mitigation strategies. Provide technical documentation and integration plans. Collaborate with clients and internal teams to ensure smooth deployment and post-integration support. Desired Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ years of experience in system integration, solution engineering, or technical consulting. Strong understanding of enterprise IT ecosystems (CRM, ERP, IVR, Billing). Proven experience working with telecom operators and enterprise-grade deployments. Good understanding of telecom protocols, standards, and integration layers (e.g., SIP, IMS). Experience with API management and gateway configurations. Strong documentation and communication skills. Experience with networking and cloud technologies (AWS, Azure). Strong documentation and communication skills for both technical and non-technical stakeholders.

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0 years

0 Lacs

Maharashtra, India

On-site

Job Purpose The purpose of the job is to identify, implement and improve Digital Customer Experience and Operational efficiencies while providing an integrated business solution to the Digital Business function. It acts as a strong agent to design and get implemented the operating processes and model to optimize customer experience Accountability Supporting Actions End-to-End Product Development & Management of Sales CRM (Vymo) Manage the entire lifecycle of the Sales CRM product—from requirement gathering, ideation through design, development, testing, and launch. Key Actions: Define product requirements, ensuring they meet needs of RM, VRM, DHNI RMs, Managers and Sales Head. Collaborate with cross-functional teams to develop features that improve sales efficiency and distribution relationship management. Laise with Partner (Vymo) and various stakeholders (Power BI, Sales team, HR, BSG for product implementation. Process Validations Map out end-to-end business processes and define clear business rules and validations. Develop assets that not only comply with regulatory standards but also enhance the overall customer experience. Coordinate with compliance teams to ensure that all digital solutions meet regulatory requirements. To identify and draw specifications for the Digital Customer transaction needs in collaboration with Operations. Customer Experience – KYC and Payment To design and get developed various service initiatives for Digital Customer viz. Digital OTM, change in bank through Digital means, Nominations etc. through Operations, Customer service and IT. To identify and draw specifications for the Digital Customer transaction needs and opportunities and to get it executed through IT & Operations. Identify and get executed new service opportunities for Digital Customers viz. KYC, Reverse Penny drop, UPI Autopay etc. To quickly implement any regulatory changes across all digital assets in consultation and co-ordination with functional owners and compliance. To identify and get executed opportunities to enhance customer experience through process reengineering, process optimization across Digital Platforms. Drop Transaction remediation: To salvage dropped transactions/ services at each available touch point in coordination with Operations, IT & Marketing etc. Innovations – KYC and Payment To identify and get executed, adoption of latest digital technologies and payment mechanisms to gain strategic business advantage / competitive edge – Adopt new technologies like UPI 2.0, UPI Autopay, EKYC, eSign based mandate etc. To identify and get executed new Payment methods which will help Digital customers transact seamlessly and with minimum drops. Ensure timely implementation of changes and new functionalities with least rework across all Digital Assets. Transaction Operations Drop analytics: Transaction drops, Payment drops Analyse, report and remediate various opportunities like cross/up-sell, drop transaction remediation, customer transaction behaviour, channel preference, campaign efficiencies etc Create and implement Digital Business dashboard to represent metrics of the business including Customer Acquisition, Transaction, campaign tracking, SIP conversions and Opportunity across all digital & partner assets. Vendor & Stakeholder Management Manage vendor relationships, negotiate contracts, and oversee deliverables to ensure high-quality product outputs. Coordinate with design, IT, marketing, and operations teams to integrate digital solutions seamlessly across the organization. Risk & Compliance Management Ensure comprehensive risk assessment and ensure stakeholders are aligned to the objective of new enablement or enhancements for Digital Assets. Formulate and drive the creation and implementation of risk and compliance strategy for Digital Business. Develop and implement an Incident Management Framework to identify cause of incident through root cause analysis and implementation of mitigation Ensure that all digital products and processes adhere to industry regulations and internal policies. Continuously monitor regulatory changes and update product functionalities accordingly. Establish stringent validation and audit processes to ensure ongoing compliance. Liaise with legal and compliance teams to integrate new regulatory requirements seamlessly. Team Management Guiding and mentoring team with regards to career path Create expertise within the team which will aid job enrichment and enhance team motivation Identify areas of opportunity for team member and create a mechanism for knowledge transfer amongst team members. Ensure coaching, training and mentoring needs of the team members are in order to ensure strong employee engagement and motivation. Build capability and industry understanding within the team so that they are able to contribute holistically.

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20.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders via multiple Carrier systems, coordinating new service delivery and turn up with Carriers, tracking delivery milestone dates, manage, analyze and resolve order issues. Provisioner takes the overall responsibility for the resolution of all problems and changes with an order in accordance with the standard policies of the company. Updating the Project Coordinators on a daily basis. Coordination with Carriers to obtain DLR and FOC for orders. Weekly conference calls with Carriers. Issuing orders for different bandwidth type of circuits to various Carriers (Broadband, T1, EOC, FastE & GigE). Follow up to get confirmation and completion of orders. Dealing with Carriers for escalation to meet the SLA. Working with Carrier Project Managers if there is a construction job or escalation required to provide the facilities and deliver the circuits on time. Coordinating service installations and activations, and working with Carriers ad Project Coordinators to ensure successful service installations. Function as the first point of contact for provisioning issues with Carriers. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/ or Experience: Working understanding of telecommunications services and concepts (including: POTS, T1, PRI, VoIP, SIP). Solid hands-on skills in business applications software (including but not limited to: Microsoft Office, Internet browsers, document scanning). Able to be flexible to work off hours if required. Ability to work in a collaborative team-oriented environment. Good written and oral communication skills. Must communicate clearly and effectively with peers, customers, and management in a team environment. Satisfactory skills with documentation, reporting and knowledge transfer. Ability to research and effective organizational skills. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting, standing, and walking. Overhead lifting of over 20 pounds. Bending, stooping, climbing ladders and crawling. Keyboarding/typing. Ability to read effectively from a computer screen, sampling device and/or a paper copy. Working Conditions: Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others. Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment. Ability to work flexible hours including evenings, holidays, and weekends. Additional Information All your information will be kept confidential according to EEO guidelines. We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion. Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you’ll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.

Posted 8 hours ago

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0 years

0 Lacs

Ranchi, Jharkhand, India

On-site

Date Posted: 2025-06-03 Country: India Location: Amaresh Kumar Sinha, A/360 GF, Road No. 4B, Ashok Nagar, 834002, Ranchi, Jharkhand, India To carry on the NE Sales operations Generating enquires and finalization of orders, Contract Management, Supporting sales and marketing functions, Forecasting and target setting. Meeting customers, architects and consultants to assess their requirements, Developing and increasing customer database. Preparing and maintaining Customer History Card for major customers, Establishing product strategy for allotted territory or account depending on market trend. Identifying and maintaining rapport with key persons in major customer organizations, Keeping customer informed, updated and equipped with product development and literature. Market survey, Knowing competitors, Generating and attending new inquiries, preparing sales negotiation data sheet. Preparing and submitting model elevator proposal, Preparing and submitting tenders, attending pre-bid meetings, tender opening, attending negotiation meeting. Follow up on proposals and tenders, Negotiation and finalizing of orders, Processing of orders received. Achieving minimum 90% target set for the year. Push for Gen2 bookings. Co-ordinate SIP meetings. Ensure customer visits as per guidelines for self and team. Ensure professionals are released in line with expected market. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Posted 11 hours ago

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Selected Intern's Day-to-day Responsibilities Include Develop, plan, and schedule engaging content across various social media platforms. Verify and approve content uploaded by the marketing team to ensure quality and brand alignment. Monitor and respond to reviews and direct messages on Google, Instagram, Facebook, and other platforms. Curate content ideas and drive ideation sessions for regular posts and campaign themes. Plan and execute influencer marketing campaigns in coordination with relevant creators. Collaborate closely with graphic designers, photographers, and other team members for content execution. Promote the company’s products and services effectively in the digital space. Translate ideas and marketing themes into impactful brand campaigns that resonate with the target audience. About Company: Love & Latte is built on the philosophy of crafting experiences for communities through classy products, innovations, and an ever-evolving vision. Each cafe has been designed as a welcoming space to bring people together from all walks of life. It is a place to pause, gather your thoughts, and rejuvenate. Our company has successfully established its presence with a chain of eight cafes strategically located in the prime areas of Mumbai. We serve gourmet coffee and espresso drinks, providing comfortable couches for lounging while you savor your sip. Alongside our firsthand experience in serving customers with authentic flavors, we have also launched a range of retail products, including some of the most authentic and classic coffee beans and ground powder. Our product line features our in-house blends of single-origin coffee from Chikmagalur, which are freshly roasted and ground to perfection, allowing our customers to enjoy a delightful cup of coffee at home.

Posted 12 hours ago

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0 years

0 Lacs

Greater Kolkata Area

On-site

Why join Safeguard Global? We want to help you “Work in Any Way ” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. The role in a nutshell: The Workday Analyst/Administrator will ensure compliance in HR processes. This position will assist in the configuration and go-live of our new Workday HCM System and also do the integration of Workday applications for our current team transitioning to Workday and ensuring that the value of the system is maximized. Following implementation, the Analyst/Administrator will administer the Workday system, provide functional support; update the system to meet our needs, monitor end user usage and perform daily administrative tasks. How you will make a difference: Provide a proactive interface between HR client groups and Workday to ensure effective coordination and delivery of Workday implementations Map business requirements to Workday, drives business process design including technical requirements, configuration, testing, documentation and change management alignment Identify client enhancement opportunities for existing and new features introduced across new Workday releases Support all components of implementations including assembling data gathering workbooks as well as system testing and UAT Plan and direct the post-implementation and ongoing administration of Workday HCM Test business processes and Workday configuration to ensure maximum system output Ensure data and system integrity Provide training to end-users, and helping to develop and maintain Workday training materials, standard operating procedures, and provide user support services. Support end-users in their use of different Workday applications. Assist in the review, testing, validation, and implementation of new modules and functionality Write, maintain, and support a variety of reports and queries – both standard and custom Research and resolve HCM problems, unexpected results, and process flaws Troubleshoot workday configuration and reporting issues to identify and fix root causes Develop user procedures, guidelines, and documentation Monitor Workday weekly releases, assess and test semi-annual updates to ensure continued data integrity and business process operation. Participate in the development and delivery of new Workday features and functionality. Collaborate with other organizations within Workday’s Community to share knowledge and create and/or adhere to industry best practices. What will give you an advantage: Prior experience implementing or maintaining Workday HCM systems Ability to model and configure workflows & systems that recognize both complexity and user experience. Knowledge of or ability to learn Workday integration tools (EIB, Workday Studio, Workday Report Writer) and ETL processes and tools Ability to work with XML, Java, and Web Services based integrations. Working knowledge and language of business areas including Human Resources, Benefits, Compensation, and Talent Acquisition strongly preferred Strong interpersonal, communication, and customer service skills and the ability to interact with users at all levels. Demonstrated ability to work in a team environment and ability to both accept and provide guidance and direction as necessary. Strong business English, including ability to explain technical concepts in understandable non-technical fashion Strong customer service ability and commitment to Safeguard values Who we are and what we do: Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe. Our Global Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.

Posted 17 hours ago

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5.0 - 8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: AIOPS Splunk Observability . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 23 hours ago

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Work location: SIP Abacus – Andheri East Experience required : 4 – 5 years Salary offered: 65 - 70K CTC per month Languages: English, Hindi, Marathi Job Responsibilities: • Helping the franchisee to grow in the assigned area by planning the activities, advertising with franchisee and get it executed. • New admissions & Handling school permissions • Adding new Franchisees to the business. • Retention activities. • Marketing activities, Event handling & supporting the team and Building relationship The candidate should be willing to travel across Mumbai.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Organization - Pune Institute of Business Management, Pune Position - Batch In-charge Location - Pune Key Responsibilities It is a Leadership role - we are looking for a young, dynamic, and multi-tasker, high in problem-solving and critical thinking. Will plan and execute the complete academic & non-academic activity of a Batch. Construct an advanced academic calendar for a semester, or year followed by a batch. Course Curriculum planning, monitoring & execution of the subject - Semester wise, Week wise, and day-wise. Engage the team of Academic - Assistant Batch In-charge, Junior batch In-charge & Academic coordinator in daily planning & execution of daily checklist. Liaising with all department HOD - Course execution, quality of teaching-learning, student learning, feedback & workload, Liaising with Placement departments for WIP, SIP, Live projects & Final placement, Liaising with Exam departments regarding the timely submission of internal evaluation, and External evaluation Liaising with Administration departments for Hostel faculties, Canteen, and transportation Generate Daily, Weekly, and Quarterly reports on academic planned & execution and deviation reports.

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3.0 years

1 - 5 Lacs

Hyderābād

On-site

DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking a Senior Systems Engineer who is an expert in SIP/VoIP to help us lead our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Experience as a senior technical leader PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering

Posted 1 day ago

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3.0 years

9 - 10 Lacs

Hyderābād

On-site

DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering

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2.0 years

9 - 10 Lacs

Hyderābād

On-site

DESCRIPTION As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 2+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services PREFERRED QUALIFICATIONS Experience troubleshooting telephony systems Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering

Posted 1 day ago

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About The Team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Basic Qualifications 2+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Preferred Qualifications Experience troubleshooting telephony systems Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3048608

Posted 1 day ago

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Description As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.” We are seeking Systems Engineers who are experts in SIP/VoIP to join our Hyderabad team to help us support and expand the Amazon Connect telecom infrastructure. Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for engineers to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues. About The Team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications 3+ years of network and operating system support experience Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience 3+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services Preferred Qualifications Experience troubleshooting telephony systems in a carrier environment. Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER Operational experience in a 24/7 production environment Experience working as part of a global team Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad Job ID: A3048609

Posted 1 day ago

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Exploring SIP Jobs in India

SIP (Session Initiation Protocol) is a crucial protocol used in communication technologies, particularly in VoIP (Voice over Internet Protocol) systems. In India, the demand for SIP professionals is on the rise as more companies adopt advanced communication solutions. If you are a job seeker looking to explore opportunities in the SIP job market in India, this guide will provide you with valuable insights.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Gurgaon

These cities are known for their strong IT and telecom industries, making them hotspots for SIP job opportunities.

Average Salary Range

The salary range for SIP professionals in India varies based on experience and location. Entry-level positions can expect a salary of ₹3-5 lakhs per annum, while experienced professionals can earn upwards of ₹10 lakhs per annum.

Career Path

Typically, a career in SIP progresses from roles such as Junior SIP Engineer or SIP Developer to Senior SIP Engineer, SIP Architect, and eventually SIP Manager or Director. Advancement in this field often requires gaining expertise in various SIP-related technologies and protocols.

Related Skills

In addition to SIP expertise, employers often look for candidates with skills in networking, VoIP technologies, IP telephony, real-time communication protocols, and cloud computing.

Interview Questions

  • What is SIP and how does it differ from other communication protocols? (basic)
  • Explain the role of SDP (Session Description Protocol) in SIP. (medium)
  • How do you handle SIP session establishment and termination in a VoIP system? (medium)
  • Can you discuss the difference between SIP and H.323 protocols? (medium)
  • What is NAT traversal and how is it relevant in SIP communications? (advanced)
  • How would you troubleshoot SIP call failures in a network? (medium)
  • Describe the SIP INVITE method and its significance in a SIP session. (medium)
  • What are the various SIP response codes and their meanings? (basic)
  • Explain the concept of SIP proxies and their role in SIP communication. (medium)
  • How do you handle security concerns in SIP communications? (advanced)
  • Discuss the importance of SIP trunking in modern telecommunication systems. (medium)
  • Can you explain the difference between SIP REGISTER and SIP INVITE messages? (medium)
  • What are some common challenges faced in SIP implementations and how would you address them? (advanced)
  • How does SIP handle media negotiation in a call setup? (medium)
  • Describe the components of a typical SIP message and their functions. (basic)
  • What are the advantages of using SIP over traditional telephony systems? (basic)
  • How would you optimize SIP signaling for a high-traffic network? (advanced)
  • Discuss the role of Session Border Controllers (SBC) in SIP networks. (medium)
  • How do you ensure quality of service in SIP-based VoIP systems? (medium)
  • Explain the concept of SIP forking and its applications in real-time communications. (advanced)
  • What are some best practices for securing SIP communications against cyber threats? (advanced)
  • How do you handle call routing and number translation in a SIP network? (medium)
  • Describe the SIP authentication and registration process. (basic)
  • How would you troubleshoot one-way audio issues in a SIP call? (medium)
  • Can you discuss the evolution of SIP and its impact on modern communication systems? (advanced)

Closing Remark

As you prepare for SIP job opportunities in India, remember to showcase your expertise in SIP protocols, networking technologies, and VoIP systems. By mastering these skills and staying updated on industry trends, you can confidently apply for and excel in SIP roles in the Indian job market. Good luck with your job search!

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