Job Description: Automation Testing This is a automation testing role in the QA team in where you will have an opportunity to work in a cross-cultural growing team. You will be involved in designing and developing automation frameworks for the financial products used by the worlds leading Investment Banks. You will be required to have strong technical experience in automation and manual testing to take you ahead in the career. Job Responsibilities : Identify the areas which can be automated Will be involved in designing and developing the reusable test automation frameworks Develop and execute the automation testing scripts Build reusable code and libraries for future use Collaborate with other team members and stakeholders Key Skills: Strong experience in at least one BDD language implementation such as JBehave/Cucumber Should have experience in designing and developing test automation frameworks Knowledge of cash management, reconciliations domain is an added advantage Good exposure to SQL & Unix Preferred Candidate Profile: Engineering Graduate with computer science / Information Technology background 2 - 5 years

Description Software Engineer (Full Stack Developer) SmartStream is embarking its most exciting journey in recent times. To continue to service and support the world's top banks and asset managers we are constantly innovating to cement our industry leading position for the next decade. Working with our other product development centers in Bangalore, Mumbai and Jacksonville we are building modern software using constantly evolving agile and extreme practices. Independent autonomous teams build, maintain and support services which allows them to develop expertise in technology and business domains. The successful candidate will have the opportunity to influence others and to personally develop in a friendly and welcoming environment. We welcome engineering professionals from a variety of backgrounds to add to our diverse teams in our Bangalore development center. Java , Hibernate and Spring are our primary backend technologies with smartclient and Javascript in our frontend. Job Responsibilities • Involved in the complete product lifecycle from initial requirements definition, design, development and solution configuration through to deployment. • Agile approach using Behavior Driven Development and Continuous Deployment technologies • Support on-going maintenance and fixes of SmartStreams solutions and in-house toolkits. • Follow SmartStreams development process and quality standards. • Responsibility for developing scalable and robust solutions, which meet the high performance and availability standards of global financial institutions. Key Skills • Professional experience with Java 8/11 , Java Script and Angular • Git, Maven, Jenkins Pipelines • Spring Framework • REST • Practical experience of SQL in relational databases like Oracle/ SQL Server and Application Server Middleware • Good communication skills • Good analytical skills Qualifications • Engineering Graduate with Computer Science / Information Technology background or similar Experience • 2+ years of software engineering experience • Experience developing in a software vendor environment is desirable but not required • Financial software experience would be a bonus, but is not expected Employment Type- Permanent

Vacancy Name: Team Lead - Night shift Location Country: India Location City: Bangalore - Kormangala Description: As a Financial Market Data Specialist, you will be part of a global operations team that provides support, maintenance, and research for SST Reference Data Business. You will interact and build relationships with clients and data vendors, ensuring timely and accurate delivery of market data information. Job Responsibilities: Provide creative and innovative solutions to improve data quality and scope, while reducing operating costs • Assist with evaluating new clients requirements and providing recommendations on services or solutions • Source, maintain and analyze reference and price data • Collaborate with technology departments to develop, enhance, and deliver performance and reliable solutions and platforms • Provide knowledge and information on data models and structures for financial instruments • Determine and acquire data appropriate to the end user's specifications • Coordination and collaboration required with colleagues located throughout the world • SLA Management • Vendors Management Key Skills: - Strong knowledge of market data vendors products and services is a plus - Previous experience with collecting information from multiple sources and requiring attention to detail - Time sensitive and demanding user community - Client Focus, Priority setting, Integrity and Trust - Strong interpersonal and relationship management skills - Strong oral and written communications skills Qualifications: MBA, CFA, BE/B-Tech, BS/BA in Business Administration or Economics Experience: 6 + years of relevant experience Employment Type: Permanent Equality Statement: SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

Assistant Vice President _TLM Production Support Bangalore This individual must have excellent problem solving skills and be able to demonstrate how they are applied within a global support environment. Excellent communication skills are a must for this position. Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team. Candidate will have to provide hands-on application/production support. Candidate should possess fundamental Business knowledge of investment accounting / reconciliations. at a basic level (positions, Transactions, earnings, cash) is essential. Familiarity with basic investment asset classes is a plus. The primary responsibility of this individual is working with operations, developers and infrastructure groups to Troubleshoot production/uat/dev issues in suite of operations technology applications. Candidates must be demonstrating A willingness to learn new technologies and business processes as required. Job responsibilities Team handing • Development and configuration of solutions utilizing SmartStream TLM application suite including TLM Control, TLM Smart studio, TLM Recon Admin to support, enhance and develop the platforms. Troubleshoot environment, data control and operational issues. 24x6 monitoring of batch jobs for various applications in Operations Technology Provide ad hoc and on-demand reports • Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention. • Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting Ensures that all production changes are processed according to Change Management policies and procedures Ensures that appropriate levels of Quality Assurance have been met for all new and existing products • Create and Maintain documentation to ensure knowledge accessibility Automate and streamline process using scripts and scheduling tools Liaise with other application support teams and internal/external business and technical partners • Configuration/ Code management and maintenance of development and test environments • Liaison with IT Infrastructure and other IT application teams as required Supportspecification of additional interfaces with upstream / downstream systems Act to positively challenge thinking, to encourage a strong team culture, and to ensure focus on the highest value-at-stake priorities. Willingness to work in SHIFTS, India UK or US Key Skills : Java, Oracle, UNIX, Perl, Business Objects, Production Support, Quality Assurance, Application Support Operations Desired Candidate Profile Education-UG: B.Tech/B.E/ME/M.Tech • The candidate must have 10+ years of hands-on Production Support experience • Strong Oracle skills (SQL/PL-SQL) and Unix skills • Experience with Control M is required • Very strong troubleshooting skills • Team handing • Good written and interpersonal communication skills • Ability to multi-task and effectively prioritize in a highly dynamic work environment. • Nice to haves # Shell Script, Perl, Java, Business Objects, Experience in Financial Services

Vacancy Name: Software Engineer Location Country: India Location City: Andheri - Mumbai Description: This is a Senior automation testing role in the QA team in where you will have an opportunity to work in a cross-cultural growing team. You will be involved in designing and developing automation frameworks for the financial products used by the worlds leading Investment Banks. You will be required to have strong technical experience in automation and manual testing to take you ahead in the career. Job Responsibilities: - Identify the areas which can be automated - Will be involved in designing and developing the reusable test automation frameworks - Develop and execute the automation testing scripts - Build reusable code and libraries for future use - Collaborate with other team members and stakeholders Key Skills: - Experience in Test Automation framework (Selenium Cucumber /UFT/Any tool) - Stronghold on any one programming/scripting language (Java/Python/JavaScript/Any other) - Experience in services/API testing automation (Jmeter/Any tool) - Good exposure to SQL and Unix - Exposure to Test Management and Version control software will be added advantage (Jira/Git/Bitbucket) - Experience in testing web-based applications - Understanding of Agile software development lifecycle - Excellent communication skills both written and verbal Desirable Skills: Knowledge of Capital Markets Experience: 5 plus years of relevant experience in Automation testing Qualifications: Engineering Graduate with computer science / Information Technology background Equality Statement SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination

Vacancy Name: Reference Data Analyst Location Country: India Location City: Bangalore - Kormangala Description: As a Financial Market Data Analyst, you will be part of a global operations team that provides support, maintenance, and research for SST Reference Data Business. You will interact and build relationships with clients and data vendors, ensuring timely and accurate delivery of market data information. Job Responsibilities: Provide creative and innovative solutions to improve data quality and scope, while reducing operating costs • Assist with evaluating new clients requirements and providing recommendations on services or solutions • Source, maintain and analyze reference and price data • Collaborate with technology departments to develop, enhance, and deliver performance and reliable solutions and platforms • Provide knowledge and information on data models and structures for financial instruments • Determine and acquire data appropriate to the end user's specifications • Coordination and collaboration required with colleagues located throughout the world • SLA Management • Vendors Management Key Skills: - Strong knowledge of market data vendors products and services is a plus - Previous experience with collecting information from multiple sources and requiring attention to detail - Time sensitive and demanding user community - Client Focus, Priority setting, Integrity and Trust - Strong interpersonal and relationship management skills - Strong oral and written communications skills Qualifications: MBA, CFA, BE/B-Tech, BS/BA in Business Administration or Economics Experience: 2+ years of relevant experience Employment Type: Permanent Equality Statement: SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

JOB DESCRIPTION: SmartStream provided Managed Services to dramatically transform the middle and back-office operations of financial institutions. Over 1,500 clients, including more than 70 of the Worlds top 100 banks, 8 of the top 10 asset managers, and 8 of the top 10 custodians rely on SmartStreams solutions. SmartStream's Fees and Expense Management solution has been developed to address the need to drive savings to the bottom line and to enhance profitability. Supported by best-of-breed technology, TLM Fees and Expense Management allow firms to strategically manage their variable expenses. It does so by using an end-to-end automated process, capable of substantiating brokerage expenses accurately across high transaction volumes and accurate apportionment of variable and fixed fees. SmartStream uses Transaction Fees and Invoicing management (TFIM) and Expense Calculation and integrated Business reporting (EXCALIBUR) two end to end automated platform that supports the expense lifecycle calculation, accrual posting, invoice reconciliation and payments. It manages Banks Brokerage, Clearing, and Exchange (BC&E) expenses through data-driven decision making strategically, provides a global repository of BC&E expense and rate data that can be accessed by various business areas and made available to existing financial systems, allocates BC&E expenses using complex and configurable models thereby enabling a true assessment of business performance net of expenses, captures, independently verifies and pays third-party invoices. It also provides transparent and granular level data to regulators on how, where and by whom orders are executed, ensuring bank optimizes the cost of execution. Provides banks with clear and in-depth understanding of third party vendor fees. Designation: Junior Analyst/ Analyst Job Purpose Reconcile the Broker Statement of Account against the client books to identify breaks at an invoice level. Work with brokers and clients to resolve the SOA disputes Key Outputs/Responsibilities Reconciling the broker statements against the internal books and records to identify gaps and resolution of the same. Provide commentary at an invoice level based on the dispute and assigning/tagging the correct team to take further action Co-ordinate between internal teams and brokers/vendors to communicate the reconciliation results and to raise the disputes Timely follow up on the open actions from different stakeholders to get the latest update till the invoices is removed from the statement. Identify potential escalations based on the outstanding and payments process by internal teams to a specific broker/vendor. Communicating with clients on Open issues with brokers and raise early escalation where required. Perform period closure activities for a complete balance sheet closure. Co-ordinate internally to prepare for the broker calls with specific actions and updates on open invoices from the statements. Prepare reports highlighting the challenges which are specific to clients and brokers. Produce required KPIs to explain the reason for outstanding and follow up actions. Present the Statement of Account slide to our clients during the monthly Governance meetings. Coordinate across all Fee and expense management teams to improve SOA and client reporting. Ensure preparation, collation and distribution of meeting information packs, minutes and reports for SOA meetings Keeping the stakeholders informed of progress and liaising with brokers & banks to close any issues. Work with multiple teams to provide ideas and input into improving the Fee and expense management solution. Knowledge, Skills & Experience: Advanced knowledge of the Brokerage, Market and Clearing Custody fee, Static data, Internal audit and Service level Minimum 2 years of experience in client reporting, management reporting and client communications Ability to work under pressure, and manage own workload within specific timing deadlines Excellent interpersonal skills with proven ability to work collaboratively. Excellent MS office skills including but not limited to MS Excel, Word, Power point, Teams etc. Able to present information, verbally and in writing, in a clear and concise manner, with excellent attention to detail. Experience of working on BI /Tableau/ or any other reporting tool is an advantage Qualifications: Post graduate in any faculty related to Banking and Financial Service industry Competencies: Know the business of Trading fee management. Understanding of Statement of Accounts Effective prioritisation Ability to build good relationships with stakeholders Focus on Delivery and Customer Service Excellent team player Calm, methodical approach to problem solving Cultural Fit: Need to have a can do attitude to problem management. Comfortable in a fast moving environment with multiple customers and tasks. Works well in a busy environment and takes full ownership. Should be a go-getter Focused on continuous improvements and can investigate details. Hardworking and flexible with times (Currently no shifts) Willing to travel

Description A software engineer with a passion to solve customer problems with a mindset of automation. You will be involved in designing and developing automation frameworks for the financial products used by the worlds leading Investment Banks. You will be required to have strong technical experience in automation and manual testing to take you ahead in the career. Job Responsibilities • Identify areas that can be automated. • Design and develop reusable test automation frameworks. • Develop and execute automation testing scripts. • Build reusable code and libraries for future use. • Collaborate with other team members and stakeholders. • Analyze requirements and translate them into automated test cases. • Integrate automated tests into the CI/CD pipeline. • Develop and execute performance and load testing scripts. • Evaluate and recommend new tools and technologies. • Maintain detailed documentation of the automation framework and test scripts. • Investigate and resolve issues related to test automation. Key Skills • A passion for software development • A Passion for automation & Quick Learner • Object oriented analysis & design • Strong Java Development skills(Question will be mostly asked on Java Technology) • Excellent communication skills • Professionalism and confidence • Dedication to team • Flexible & Adaptable • Strong focus on delivery • Excellent problem-solving skills • A 'can do' attitude Desirable Skills Knowledge of Spark, Spring, MongoDB • Strong experience in at least one BDD language implementation such as JBehave/Cucumber etc • Familiarity with Active MQ / Kafka • Familiarity with SQL and NoSQL; unix • Should have experience in designing and developing test automation frameworks • Database schema design Qualifications Engineering Graduate with Computer Science / Information Technology background or similar Experience 0-3 Years Employment Type- Permanent

The Solution Consultant must have basic understanding of required technical skills to perform the project related activities and provide expected delivery at stipulated timelines Excellent communication skills are a must for this position The individual must have strong experience in Oracle, SQL, PL/SQL and Unix

Description This is an exciting opportunity to work with SmartStream’s latest products, being responsible for the design, installation, configuration and training necessary to deliver client solutions. You will be responsible for the design and delivery of solutions across all client projects, simultaneously managing your time effectively to ensure the success of multiple projects. The role could involve a commitment to spend extended periods at the client sites as and when required. Job Responsibilities Responsible for development and configuration of solutions, utilising the SmartStream application suite to support, enhance and develop the platforms. Responsible for solution configuration, implementation, working with users, and project teams to design and implement custom/bespoke solutions. Responsible for troubleshooting environments, data controls and operational issues. Responsible for creating and maintaining project documentation to ensure knowledge accessibility. Responsible for implementing the requirements noted in Project and Solution Design Documents. Accountable for accurately tracking efforts in project tracking software. Accountable for reporting project status, customer concerns, and perceived risks on a timely basis. Responsible for informing the client and project manager of changes to scope and documenting with sufficient detail to allow for estimation and future implementation. Ability to lead client engagements, run meetings/workshops and be the primary contact for key clients Flexible regarding travel and shift work to meet client time-zones Key Skills Detailed knowledge of at least one Smartstream product, TLM Reconciliations, Corporate Actions, Aurora, Collateral, Cash Management and/or related business processing Strong understanding and working knowledge of PCs and Window software e.g. MS Office, MS Project etc. Previous experience or knowledge of the following Operating Systems e.g. UNIX, LINUX, Windows. A good understanding of at least one Smartstream product and/or 3rd party solutions such as Kubernetis, Camel, Kafka, Openshift, Docker Knowledgeable of a RDBMS in particular of Oracle, SQL Server. Knowledgeable of SQL and JAVA Knowledgeable of financial messaging Analytical skills to analyse data, complete research, diagnose and solve business and technical problems. Excellent communication skills to clearly explain complicated business concepts (in English). Competent knowledge of the process to be followed for a software implementation. Demonstrated ability to work in a fast-paced, deadline driven environment. Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise. Ability to work effectively with changing priorities and with multiple projects. Ability to be precise and attentive to detail. Ability to work with minimal supervision. Willingness to work on client sites and travel as necessary. Excellent English language skills, both written and verbal. Desirable Skills Experience in working in the Financial Services industry with a focus on reconciliations, middle and back-office trade process management, exception management, fails management and reference data management for Broker/Dealers, Custodians or Investment Managers. Detailed knowledge of financial messages and processes: An understanding of Reconciliations, Trade Processing, Trade Validation & Enrichment, Settlement Processing, CSD, SWIFT, Manual, Trade Confirmations, Local and Central Matching, FX Trade Processing, Knowledge of CLS, Cross Border Processing Scenarios, Local CSD and Exchange market practices knowledge, SMPG Rules, SIA STP Best Practices, ISITC Best Practices, ISO 15022, Payment Processing, ACH, Netting, SWIFT, Correspondent Banking, Accounting & Balancing, End of Day Reporting, Reference Data Management Previous experience in workflow/business process management Previous experience working with generic reconciliation solutions Previous experience working with any of any product sets in the following areas: Financial Messaging, Settlement Accounting, Reference Data Management, Payments Processing, OMS, FX Processing Platforms Advanced knowledge of Financial Institutions business requirements and business practices Ability to assist with functional requirements and convert those requirements into a technical design using the SmartStream product set Java Programming ability for use in producing custom controls Must be able to always project a confident and professional image when dealing with customers and manage their expectations Good level of presentation skills that displays both confidence and professionalism to the customer Experienced Project Management skill set; experience in contribution in complex and critical projects on time and on budget. Management of cross-cultural teams and ability to work with on-site/off site teams would be an advantage. A good working knowledge of the following business areas: o Front and back office experience, international payments area experience, understanding of the internal accounts reconciliation procedure, S.W.I.F.T, ISITC standards, FIX standards, processing requirements for RVP/FOP/Derivatives, Money Markets, Equities, fixed income and Unit Trust / Mutual Fund Trades, cancel/amend processing and its impact on downstream systems, knowledge of working procedures in operations, ability to analyze business process bottlenecks, relationship of the process to the technology environment, impact of automation and ability to perform process re-engineering. Qualifications Experience in Smartstream product configuration, customisation, installation and/or business processing knowledge Experience 5+ years work experience applying the above mentioned technologies and/or business processes Employment Type Permanent Benefits Competitive salary Equality Statement SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

This is an exciting opportunity to work with SmartStream s latest products, being responsible for the design, installation, configuration and training necessary to deliver client solutions You will be responsible for the design and delivery of solutions across all client projects, simultaneously managing your time effectively to ensure the success of multiple projects The role could involve a commitment to spend extended periods at the client sites as and when required

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

I am looking for a Junior Accounts payable executive who has prior work experience in MNC/ BPO set up with India accounting knowledge, GST / TDS knowledge is a must The candidate is required to process Invoices for the global set up. Process expense claims in concur, Handle the mailbox for supplier queries, audit requests etc. The employee should have the clear mindset to work in a smaller team as its very important to own the assigned duties.

Description I am looking for a Junior Accounts payable executive who has prior work experience in MNC/ BPO set up with India accounting knowledge, GST / TDS knowledge is a must The candidate is required to process Invoices for the global set up. Process expense claims in concur, Handle the mailbox for supplier queries, audit requests etc. The employee should have the clear mindset to work in a smaller team as its very important to own the assigned duties. Job Responsibilities Review of Finance AP mailbox with the accurate response within the agreed TAT of 24 hours Manual follow-up for the Approvals to ensure 100 % approvals are obtained to meet the payment due dates. No duplicate & wrong requests to approvers Invoice Processing -Ensure accurate, error free processing within the agreed time 100% within TAT Raising Invoice queries for incomplete invoices – On time & accurate queries Vendor Creations – Suppliers – 100% accuracy Concur Claims Process- Ensure Cash & Credit Card claim in concur are posted in agreement with the Travel Policy, Ensure no lapse of policy in the review process. The claims to be posted within the TAT – 24 hours & Ensure every claims which gets posted in Concur is matching with the GP records there by no mismatch in the data. GP postings to happen thrice a week there by on time payments to the claimants. Ensure the concur errors are monitored & resolved on daily basis. Ensure the incomplete claims are resolved to meet the on time payment criteria Concur Employee Access creation & Approver set up - ensure the data is accurate & the process is followed correctly to maintain the employee creations in concur Payments verification & authorisation – To ensure the Invoice entries are 100% accurate & payments are 100% accurate before authorising Ensure the Month end closure is smooth and AP Revaluation Process is complete as per the agreed timelines T+3. Also, ensure the activity done as per the agreed process guidelines & the balances are reconciled or provided with the necessary justifications. Ensure the accrual data is provided for any outstanding invoices at the month closure to ensure the accounting is done. Ensure the monthly KPI’s are published a with a curate data & within the agreed timeline T+4 AP Open Balance Review – Ensure the balances are reviewed & reconciled Ensure there is 100% back up to manage the work during the leaves, thereby no BAU’s are affected Ensure to learn & perform each & every activity in AP there by the process is smooth & running at given point in time. Effective leave utilisation there by work life balance is maintained Ensure the compliance is followed in every aspect there by no lapse in compliance policy. To learn & perform if any new activity added to the team. No service interruptions through non-payment of invoices or delay in processing the invoice Introduction of 3 payment runs per month, Support in implementing 3 runs a month Monthly Process reporting via CONCUR and off-line starting Jul-19 – Support in implementing the process Reduction and analysis of DR balance AP – Ensure the AP Balances are cleared & there is no open balances GP Payment run process to be continued from AP team – get this implemented – Support One AP team for all the AP related activities – to identify if any AP activities done outside the team & get them mapped to the AP Team Key Skills Prior Accounts Payable Work Expertise - Global AP Team, exposure with Global client India accounting knowledge with TDS and GST knowledge Good knowledge of Excel for reporting Good English communication as we are serving the global client Email Etiquettes- To handle the supplier and internal emails Good Team Player Positive attitude towards work and life Quick Learner, adaptable and ready for any kind of change i duties within the team Team Player Desirable Skills Prior Accounts Payable Work Expertise - Global AP Team, exposure with Global client India accounting knowledge with TDS and GST knowledge Good knowledge of Excel for reporting Good English communication as we are serving the global client Email Etiquettes- To handle the supplier and internal emails Good Team Player Positive attitude towards work and life Quick Learner, adaptable and ready for any kind of change i duties within the team Team Player Qualifications B.COM / BBA with commerce Background Experience Prior Expertise is a must. One who has worked previously, worked in India Accounting. TDS and GST knowledge is a must. Employment Type Permanent Benefits Equality Statement SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

Position: L1 Support Engineer Experience : Knowledge about IT support, with a focus on ticket handling using Zoho or similar ticketing tools (e.g., ServiceNow, Jira). Practical experience with Datadog for monitoring applications, servers, databases, or networks. Familiarity with IT infrastructure components, including servers (Windows/Linux), databases (SQL/NoSQL), and networking (TCP/IP, DNS, etc.). Technical Skills : Proficiency in using Datadog to analyze logs, metrics, and alerts for issue identification and resolution. Hands-on experience with the Zoho ticketing tool for logging, tracking, and resolving support tickets. Basic understanding of IT infrastructure troubleshooting and monitoring.

Position: IT Support Lead Experience: 5 - 10 years of experience in application support, with at least 2+ years in a technical leadership or team lead role. Proven track record of resolving L2/L3-level issues in enterprise environments. Technical Skills Strong debugging experience with Java , JavaScript , and web-based applications. Proficiency in SQL and Oracle , including query optimization, indexing, and stored procedures. Hands-on experience with monitoring/logging tools: AppDynamics , ELK , Splunk , Dynatrace , DataDog . Solid understanding of application infrastructure, APIs, and network basics. Exposure to DevOps pipelines , version control systems (Git), and deployment automation is beneficial.

Vacancy Name: Lead Associate Vacancy Reference: VN2652 Location Country: India Location City: Andheri West - Mumbai Description: The incumbent will join the Fees & Expense Management department, where they will be responsible for managing a team of 10 FTEs analyzing and reconciling various fees related to Brokerage, Clearing, and Exchange services in line with client service-level agreements. The role involves leading the team responsible to understand and calculate various fees and handling tasks related to invoice processing for a wide range of over the counter (OTC) and Listed Derivatives products. A significant part of the role involves client management, escalation management, collaborating with external vendors such as brokers, clearing firms, agent banks and custodians. The role also involves optimization of costs and processes, reducing invoicing errors, improving data quality, and automating manual tasks which calls for collaboration with number of internal teams such as Projects, Development, Quality Assurance and Business Analysts. Job Responsibilities: - Lead and manage the team responsible to reconcile fees related to OTC products such as CDS, IRS, FX, Equity, and Bonds. - Allocate work efficiently and ensure deadlines and SLAs are met - Conduct training sessions to upskill team member - Identify operational risks and implement mitigation strategies - Identify inefficiencies in operational workflows and propose improvements - Utilize the Smartstream Fees & Expense Management solution to match client data, identifying and resolving exceptions through a structured dispute management process. - Investigate client and vendor inquiries across a wide range of areas, including invoices, brokerage calculations, fees, volumes, and global exchanges. - Collaborate with external vendors and clients to resolve disputes and address any discrepancies. - Engage in client and stakeholder management - Analyze existing systems and procedures, providing recommendations for enhancements. Work with internal teams to resolve billing issues and optimize systems and processes. - Contribute to the development and refinement of systems, processes, policies, and procedures. - Engage in leading the Functional User Acceptance Testing (UAT) initiatives - Leave management of the team - Hiring, training & development and performance appraisals of the team Key Skills: • 10-12 years of Derivatives Product knowledge with exposure towards OTC Brokerage • Minimum 5+ years of experience in managing team within investment banking operations • Exposure to Brokerage Reconciliation process within investment banking domain is a plus • Sound knowledge of Investment Banking products, predominantly Derivatives • in-depth understanding of Trade Lifecycle • Understanding of Service Level Agreements (SLA) and management • Understanding the process of establishing RACI • Excellent knowledge of MS office applications and SQL • Analytic problem solving skills • Good numeracy skills. • Need to have a can do attitude to resolve complex issues • Comfortable in a fast moving environment with multiple customers and tasks. • Works well in a busy environment and takes full ownership. • Should be a go-getter • Hardworking and flexible with timings (Currently no shifts) • Should hold valid passport and must be willing to travel, if required • Should be Proficient in Microsoft Excel Desirable Skills: • Understanding of Tableau • Understanding of SQL Qualifications: Graduate/Post Graduate in any faculty related to Banking and Financial Services Experience: Overall, 10-12 years with minimum 5 years of experience within Brokerage Reconciliation / Reconciliation within investment banking domain. Of the total experience, Team management experience of at least 5 years is a must. Employment Type: Permanent Equality Statement: SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

The incumbent will join the Fees & Expense Management department, where they will be responsible for managing a team of 10 FTEs analyzing and reconciling various fees related to Brokerage, Clearing, and Exchange services in line with client service-level agreements. The role involves leading the team responsible to understand and calculate various fees and handling tasks related to invoice processing for a wide range of over the counter (OTC) and Listed Derivatives products. A significant part of the role involves client management, escalation management, collaborating with external vendors such as brokers, clearing firms, agent banks and custodians. The role also involves optimization of costs and processes, reducing invoicing errors, improving data quality, and automating manual tasks which calls for collaboration with number of internal teams such as Projects, Development, Quality Assurance and Business Analysts.