Office Administrator Job Title : Office Administrator Location : Andheri East, Mumbai Reporting to : Managing Director, India Employment : Full Time / permanent Primary Job Purpose To ensure the smooth and efficient day-to-day management of administrative functions, general (internal and external) coordination, data protection and overseeing all aspects of office administration. Where necessary, the role also provides personal administrative assistance to the Managing Director (India) and Chief Executive Officer (Group) as required Brief Description of Tasks Office Admin tasks To own and manage all administrative functions for the Indian business Responsible for managing supplier / vendor requirements for the organisation in line with company policies Oversee the smooth day-to-day operations of the Mumbai office, ensuring that all aspects of office administration are effectively supported. This includes working with the managed office provider on aspects such as but not limited to, general upkeep, maintenance, lease-related matters, and general coordination. To provide administrative support to health, safety and wellbeing matters relating to BSC s India office and completion of E-Learning H&S training. Monitor and manage office inventory and supplies (e.g., stationery, printer paper), ensuring that adequate stock levels are always maintained. Responsible for managing IT supplies and managing stock requirements in coordination with the local IT support vendor. To provide administrative support to the group s data protection officer in implementing any necessary data protection requirements. To support (EA to Managing Director) with any personal administrative assistance to the Group CEO and MD India. Responsible for managing finance administration functions, which includes but is not limited to fortnightly and ad hoc supplier payment schedules Responsible for coordinating all delivery courier requirements for the Indian business Handle routine maintenance and basic troubleshooting of office equipment, such as printers, collaborating with relevant vendors or internal teams as necessary. Manage access control processes, including coordinating visitor entry and issuing access cards for visitors and new employees. Ensure the office environment remains clean, safe, and organised by liaising with facility management. Coordinate with HR and vendors for office-related services and supplies, including courier arrangements, business card printing, branded items (e.g., T-shirts), birthday cakes, and festive snacks or gifts for both on-site and remote employees. Oversee visitor and employee parking arrangements as needed. Prepare desks for new joiners and coordinate with the IT team to ensure timely provision and setup of required equipment. Provide and maintain joining kits for new employees, including stationery, diaries, access cards, and other materials. To understand requirements and allocate storage areas to business functions as required Regularly check first aid kits and other safety equipment to ensure they are stocked and up to date. Maintain the office asset register and provide accurate records to the Finance team as required. Support office decoration and engagement activities during festivals or events, keeping stock records of relevant materials. Manage to keep up with health and safety requirements such as fire drills, DSE etc. Shared services and Operations Tasks Review, manage, and approve vendor and associate invoices across the UK, India, and Middle East regions, ensuring accuracy, compliance with internal policies, and timely processing. Respond to queries and seek appropriate clarifications either internally or externally related to invoices within Shared Services Work closely with the Shared Services team to schedule and coordinate courier services and material pick-ups for business deliveries, including supporting the packing of materials when dispatched from the office Managing stocks of any business delivery material in the office Personal Assistant Duties Provide general support in scheduling meetings for the MD and standing-in on his behalf when necessary. Provide general support in scheduling meetings and attend them as requested by the MD and produce minutes and agreed actions promptly. Putting together presentations for speaking events / engagements for the MD & SMT (may involve research) Perform other administrative tasks as requested by the MD, SMT (India) or HR, as per the business needs. Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work; and to co-operate with the British Safety Council so far as is necessary to enable it to ensure the health, safety and welfare at work of all its employees Health and Safety To take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work; and to cooperate with British Safety Council so far as is necessary to enable it to ensure the health, safety and welfare at work of all its employees. To ensure that risk assessments are carried out in line with British Safety Council s procedures and report any issues to the Health and Safety Representative. Skills & Qualifications Essential Highly organised with strong attention to detail Able to work independently with little support along with working with a wider team Ability to handle confidential information with a high-level of discretion and professionalism Excellent communication skills, both verbal and written Able to work well under pressure and to strict deadlines Desirable Proficient in Microsoft Office (Working knowledge of Microsoft Office) Experience Two / three years experience of an administrative or coordinator role Behaviour Competence Commitment to achieving important social change Ability to think systemically Understands time critical activities and importance of work to clients and stakeholders Aware of the importance of good presentation Commercially astute Self-motivated with a pro-active approach, and enjoys challenges Communicative, responsive, supportive, flexible Good judgement, able to appreciate different sensitivities, decisive Diplomatic, persuasive, excellent interpersonal skills, team player Open to ideas, keen to learn and continually improve Company behavioural framework Teamwork Communication Leadership Enhancing Performance Creativity and change Personal Effectiveness

Operations Coordinator Job Title: Operations Coordinator Location: Mumbai (Office based and need to work in UK shifts) Reporting to: Team Leader - Operations Employment: Full time / Permanent Shift Timing: This role requires flexibility in working hours, as shifts may begin no earlier than 09:00 AM IST and may end until 10:30 PM IST; however, the total number of working hours will remain 09 on any given business day. The Primary Purpose of the role The role of the operations Coordinator is to plan, administer and implement support and services that enable our team to operate efficiently, helping to ensure we deliver the best solutions for our clients. Brief Description of Tasks Handle a diverse set of responsibilities to ensure seamless coordination and execution of various operational tasks and learning programs: Event Management: Efficiently manage events in the CRM system, ensuring compliance with service level agreements (SLAs) and maximizing the utilization of full-time delivery staff members. Coordination / Collaboration: Collaborate closely with delivery staff to maintain accurate diary entries, facilitating seamless communication and coordination. Paperwork Administration: Process confirmation paperwork swiftly within defined SLAs, ensuring all documentation is completed and filed within 24 hours of submission. Purchase Order Management: Responsibly raise and dispatch purchase orders in a timely manner, ensuring efficient procurement and allocation of necessary materials and resources. Order Cancellation: Swiftly cancel purchase orders as required, maintaining accuracy and completeness in financial records and procurement processes. Logistics Oversight: Execute, manage & oversee logistics for events, ensuring timely dispatch of course materials and equipment to support smooth execution. Preparation of certificates. Venue Booking: Confirm venue bookings and coordinate dispatch of necessary materials well in advance of course start dates. Ensure prompt dispatch of materials for distance learning bookings upon confirmation. Internal & external Travel Logistics for Associates/Employees: Manage domestic and international travel logistics for staff members as well as Associates, including Visa, arranging flights, accommodation, and necessary documentation. Delegate Information Management: Collect and manage information from international delegates, ensuring accuracy and compliance with regulatory requirements. Report Support: Execute formatting of Audit and Consultancy reports, maintaining consistency across all documentation. Procedure Maintenance: Update Standard Operating Procedures periodically to accommodate changes as a natural consequence of business process re-engineering initiatives and other business changes which may be dynamic in nature. Flexibility and Adaptability: Demonstrate flexibility and adaptability to handle additional responsibilities as needed to address unforeseen business requirements, contributing to the overall success and effectiveness of the team and organization. Plus Expenses: Effective management of Plus Expenses which may include but not limited to creation of Subsequent Opportunities on CRM, follow up for invoices with suppliers, driving Subsequent Opportunities towards desired status. Additional Responsibilities: The responsibilities outlined herein are not exhaustive, and the employee may be required to perform additional tasks as directed by respective Line Manager to fulfil the business requirements of the department and organisation. Health and Safety Understand and fulfil your health, safety and wellbeing responsibilities and have an adequate level of health and safety competence. To discuss your level of competence and any areas for development regularly with you manager Person Specification Essential Skills & Qualifications Degree level or other relevant qualifications. Excellent organizational and coordination skills, ability to prioritize, multi-task and meet deadlines. Positive mindset towards change Excellent listening, verbal, and written communication skills in English Language. Computer literate with working knowledge of off-the-shelf systems and evidence of using bespoke systems. Elevated level of attention to detail. Salesforce experience and skills in using CRM effectively. Excellent time management skills and ability to prioritize while multi-tasking. Accuracy at work and high level of attention to detail Experience Minimum 2 years of experience in an administrative role or Customer Service role. Understanding complex requests and responding within required deadlines. Working in an environment where there is a need to assimilate information quickly. Working in an environment where it is important to make decisions quickly. Experience of working as part of a team but also independently Proven record of accomplishment of being customer focused with a can-do attitude. Experience of working under pressure and to strict deadlines. Desirable - Experience of working in a Health and Safety Organisation Benefits 18 days paid privilege leave, 08 days paid public holidays and 08 days casual leave per year. Up to INR 250,000 medical over including family, with cover increased to INR 450,000 on completion of two years service Attractive family-friendly policies Training and Development opportunities Other wellbeing activities What do you need to do next? We welcome applications from people of all backgrounds, who share our values and are passionate about our vision, with relevant experience, whether gained from public, private, or voluntary sectors. If you are interested in this role, please click Apply to read a more detailed job description and explanation of the benefits package. You will then be able to forward an up-to-date copy of your CV along with a cover letter explaining why you think you are the right candidate for this role. Guaranteed interview scheme We are committed to the employment and career development of disabled people. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role they have applied for. British Safety Council is committed to diversity, equality and inclusion; therefore, we actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We are also proud to be a Disability Confident employer.