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Lead Associate

Lead Associate

SmartStream

3 - 5 years

5 - 7 Lacs

Mumbai

Posted:2 days ago| Platform:

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Skills Required

Service level Escalation management Manager Quality Assurance Expense management Business Analyst Lead Associate Invoice processing Data quality Client management OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

The incumbent will join the Fees & Expense Management department, where they will be responsible for managing a team of 10 FTEs analyzing and reconciling various fees related to Brokerage, Clearing, and Exchange services in line with client service-level agreements. The role involves leading the team responsible to understand and calculate various fees and handling tasks related to invoice processing for a wide range of over the counter (OTC) and Listed Derivatives products.
A significant part of the role involves client management, escalation management, collaborating with external vendors such as brokers, clearing firms, agent banks and custodians. The role also involves optimization of costs and processes, reducing invoicing errors, improving data quality, and automating manual tasks which calls for collaboration with number of internal teams such as Projects, Development, Quality Assurance and Business Analysts.

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Lead Associate